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Design and Culture
The Journal of the Design Studies Forum
Volume 7, 2015 - Issue 2
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Book Reviews

Service Design: From Insight to Implementation

Yoko AkamaView further author information
Pages 259-261 | Published online: 28 Sep 2015

References

  • Blomberg, Jeanette, and Darrah, Chuck. 2014. “Toward an Anthropology of Services.” In Conference Proceedings of the Service Design and Innovation Conference, pp. 122–132. Lancaster: Linkoping University Electronic Press.
  • Rittel, Horst, and Webber, Melvin. 1973. “Dilemmas in a General Theory of Planning.” Policy Sciences, 4(2): 155–169.

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