The event experience, hedonic and eudaimonic satisfaction and subjective well-being among sport event participants

References

• Ahtola, O. T. (1985). Hedonic and utilitarian aspects of consumer behavior: An attitudinal perspective. ACR North American Advances 12, 7–10.
   Google Scholar
• Armbrecht, J. (2019). An event quality scale for participatory running events. Event Management. doi: 10.3727/152599518X15403853721358
   Google Scholar
• Bagozzi, R. P., Gopinath, M., & Nyer, P. U. (1999). The role of emotions in marketing. Journal of the Academy of Marketing Science, 27(2), 184–206. doi: 10.1177/0092070399272005
   Web of Science ®Google Scholar
• Bagozzi, R. P., Yi, Y., & Phillips, L. W. (1991). Assessing construct validity in organizational research. Administrative Science Quarterly 36, 421–458.
   Web of Science ®Google Scholar
• Bailey, A. W., & Fernando, I. K. (2012). Routine and project-based leisure, happiness, and meaning in life. Journal of Leisure Research, 44(2), 139–154.
   Web of Science ®Google Scholar
• Baker, D. A., & Crompton, J. L. (2000). Quality, satisfaction and behavioral intentions. Annals of Tourism Research, 27(3), 785–804. doi: 10.1016/S0160-7383(99)00108-5
   Web of Science ®Google Scholar
• Bitner, M. J. (1990). Evaluating service encounters: The effects of physical surroundings and employee responses. The Journal of Marketing 54, 69–82.
   Web of Science ®Google Scholar
• Brady, M. K., Cronin J. J., Jr, & Brand, R. R. (2002). Performance-only measurement of service quality: A replication and extension. Journal of Business Research, 55(1), 17–31. doi: 10.1016/S0148-2963(00)00171-5
   Web of Science ®Google Scholar
• Brown, B., Frankel, B., & Fennell, M. (1991). Happiness through leisure: The impact of type of leisure activity, age, gender and leisure satisfaction on psychological well-being. Journal of Applied Recreation Research, 16(4), 368–392.
   Google Scholar
• Chen, C.-F., & Chen, F.-S. (2010). Experience quality, perceived value, satisfaction and behavioral intentions for heritage tourists. Tourism Management, 31(1), 29–35. doi: 10.1016/j.tourman.2009.02.008
   Web of Science ®Google Scholar
• Christou, P., Sharpley, R., & Farmaki, A. (2018). Exploring the emotional dimension of Visitors’ satisfaction at cultural events. Event Management, 22(2), 255–269. doi: 10.3727/152599518X15173355843389
   Google Scholar
• Cole, S. T., & Illum, S. F. (2006). Examining the mediating role of festival visitors’ satisfaction in the relationship between service quality and behavioral intentions. Journal of Vacation Marketing, 12(2), 160–173.
   Google Scholar
• Cronin, J. J., Jr, Brady, M. K., & Hult, G. T. M. (2000). Assessing the effects of quality, value, and customer satisfaction on consumer behavioral intentions in service environments. Journal of Retailing, 76(2), 193–218.
   Web of Science ®Google Scholar
• Cronin, J. J., Jr, & Taylor, S. A. (1992). Measuring service quality: A reexamination and extension. The Journal of Marketing 56, 55–68.
   Web of Science ®Google Scholar
• Csikszentmihalyi, M. (1996). Creativity: Flow and the psychology of discovery and invention. New York, NY: Harper Collins.
   Google Scholar
• Csikszentmihalyi, M. (1997). Finding flow: The psychology of engagement with everyday life. New York: Basic Books.
   Google Scholar
• De Geus, S. D., Richards, G., & Toepoel, V. (2016). Conceptualisation and operationalisation of event and festival experiences: Creation of an event experience scale. Scandinavian Journal of Hospitality and Tourism, 16(3), 274–296.
   Web of Science ®Google Scholar
• Deighton, J., & Grayson, K. (1995). Marketing and seduction: Building exchange relationships by managing social consensus. Journal of Consumer Research, 21(4), 660–676.
   Web of Science ®Google Scholar
• DeLeire, T., & Kalil, A. (2010). Does consumption buy happiness? Evidence from the United States. International Review of Economics, 57(2), 163–176.
   Google Scholar
• Delmar, J. L., Sánchez-Martín, M., & Velázquez, J. A. M. (2018). To be a fan is to be happier: Using the eudaimonic spectator questionnaire to measure eudaimonic motivations in Spanish fans. Journal of Happiness Studies, 19(1), 257–276.
   Web of Science ®Google Scholar
• Desmeules, R. (2002). The impact of variety on consumer happiness: Marketing and the tyranny of freedom. Academy of Marketing Science Review, 12(1), 1–18.
   Google Scholar
• Diener, E. (1984). Subjective well-being. Psychological Bulletin, 95(3), 542–575.
   PubMed Web of Science ®Google Scholar
• Diener, E., Suh, E. M., Lucas, R. E., & Smith, H. L. (1999). Subjective well-being: Three decades of progress. Psychological Bulletin, 125(2), 276–302.
   Web of Science ®Google Scholar
• Fornell, C. (1983). Issues in the application of covariance structure analysis: A comment. Journal of Consumer Research, 9(4), 443–448.
   Web of Science ®Google Scholar
• Fromm, E. (1980). La revolución de la esperanza. Madrid: Fondo de cultura económica.
   Google Scholar
• Gerbing, D. W., & Anderson, J. C. (1984). On the meaning of within-factor correlated measurement errors. Journal of Consumer Research, 11(1), 572–580.
   Web of Science ®Google Scholar
• Gerbing, D. W., & Anderson, J. C. (1988). An updated paradigm for scale development incorporating unidimensionality and its assessment. Journal of Marketing Research 25, 186–192.
   Web of Science ®Google Scholar
• Giese, J. L., & Cote, J. A. (2000). Defining consumer satisfaction. Academy of Marketing Science Review, 1(1), 1–3.
   Google Scholar
• Hair, J. F., Black, W. C., Babin, B. J., & Anderson, R. E. (2010). Multivariate data analysis: A global perspective (7th ed.). Upper Saddle River, NJ: Pearson Education.
   Google Scholar
• Holbrook, M. B. (1999). Consumer value: A framework for analysis and research. London: Routledge.
   Google Scholar
• Holbrook, M. B., & Hirschman, E. C. (1982). The experiential aspects of consumption: Consumer fantasies, feelings, and fun. Journal of Consumer Research, 9(2), 132–140.
   Web of Science ®Google Scholar
• Jaccard, J., Jaccard, J., & Wan, C. K. (1996). LISREL approaches to interaction effects in multiple regression. Thousand Oaks: Sage.
   Google Scholar
• Kelley, S. W., & Turley, L. W. (2001). Consumer perceptions of service quality attributes at sporting events. Journal of Business Research, 54(2), 161–166. doi: 10.1016/S0148-2963(99)00084-3
   Web of Science ®Google Scholar
• Kline, R. B. (2005). Principles and practice of structural equation modeling. New York, NY: Guilford Press.
   Google Scholar
• Kraut, R. (1979). Two conceptions of happiness. The Philosophical Review, 88(2), 167–197.
   Web of Science ®Google Scholar
• Kuykendall, L., Tay, L., & Ng, V. (2015). Leisure engagement and subjective well-being: A meta-analysis. Psychological Bulletin, 141(2), 364–403.
   PubMed Web of Science ®Google Scholar
• Lazarus, R. S. (1991). Progress on a cognitive-motivational-relational theory of emotion. American Psychologist, 46(8), 819–834. doi: 10.1037/0003-066X.46.8.819
   PubMed Web of Science ®Google Scholar
• Lee, J., & Beeler, C. (2006). The relationships among quality, satisfaction, and future Intention for first-time and repeat visitors in a festival setting. Event Management, 10(4), 197–208. doi: 10.3727/152599507783948684
   Google Scholar
• Lykken, D., & Tellegen, A. (1996). Happiness is a stochastic phenomenon. Psychological Science, 7(3), 186–189.
   Web of Science ®Google Scholar
• Lyubomirsky, S. (2001). Why are some people happier than others? The role of cognitive and motivational processes in well-being. American Psychologist, 56(3), 239–249.
   PubMed Web of Science ®Google Scholar
• Lyubomirsky, S., Sheldon, K. M., & Schkade, D. (2005). Pursuing happiness: The architecture of sustainable change. Review of General Psychology, 9(2), 111–131.
   Web of Science ®Google Scholar
• Maslow, A. H. (1943). A theory of human motivation. Psychological Review, 50(4), 370–396.
   Web of Science ®Google Scholar
• McClelland, D. (1967). Achieving society (Vol. 92051). New York, NY: Simon.
   Google Scholar
• Morgan, M. (2008). What makes a good Festival? Understanding the event experience. Event Management, 12(2), 81–93. doi: 10.3727/152599509787992562
   Google Scholar
• Murray, D., & Howat, G. (2002). The relationships among service quality, value, satisfaction, and future intentions of customers at an Australian sports and leisure centre. Sport Management Review, 5(1), 25–43.
   Google Scholar
• Murray, H. A. (1938). Explorations in personality: A clinical and experimental study of fifty men of college age New York: Oxford University Press.
   Google Scholar
• Nicolao, L., Irwin, J. R., & Goodman, J. K. (2009). Happiness for sale: Do experiential purchases make consumers happier than material purchases? Journal of Consumer Research, 36(2), 188–198.
   Web of Science ®Google Scholar
• Oh, H., & Kim, K. (2017). Customer satisfaction, service quality, and customer value: Years 2000-2015. International Journal of Contemporary Hospitality Management, 29(1), 2–29.
   Web of Science ®Google Scholar
• Oliver, M. B., & Raney, A. A. (2014). An introduction to the special issue: Expanding the boundaries of entertainment research. Journal of Communication, 64(3), 361–368.
   Web of Science ®Google Scholar
• Oliver, R. L. (1980). A cognitive model of the antecedents and consequences of satisfaction decisions. Journal of Marketing Research, 17(4), 460–469.
   Web of Science ®Google Scholar
• Oliver, R. L., Rust, R. T., & Varki, S. (1997). Customer delight: Foundations, findings, and managerial insight. Journal of Retailing, 73(3), 311–336. doi: 10.1016/s0022-4359(97)90021-x
   Web of Science ®Google Scholar
• O'Sullivan, E. L., & Spangler, K. J. (1998). Experience marketing: Strategies for the new Millennium. State College, PA: Venture Publishing Inc.
   Google Scholar
• Otto, J. E., & Ritchie, J. B. (1996). The service experience in tourism. Tourism Management, 17(3), 165–174.
   Web of Science ®Google Scholar
• Parasuraman, A., Zeithaml, V. A., & Berry, L. L. (1985). A conceptual model of service quality and its implications for future research. Journal of Marketing, 49(4), 41–50.
   Web of Science ®Google Scholar
• Parasuraman, A., Zeithaml, V. A., & Berry, L. L. (1988). SERVQUAL: A multiple-item scale for measuring consumer Perceptions of service quality. Journal of Retailing, 64(1), 12–40.
   Web of Science ®Google Scholar
• Pine, B. J., & Gilmore, J. H. (1999). The experience economy: Work is theatre & every business a stage. Boston, MA: Harvard Business School.
   Google Scholar
• Plutchik, R. (1980). Emotion, a psychoevolutionary synthesis. New York, NY: Harper & Row.
   Google Scholar
• Richards, G. (2014). Eventfulness and the quality of life. Tourism Today, 14(Fall), 23–36.
   Google Scholar
• Sato, M., Jordan, J. S., & Funk, D. C. (2014). The role of physically active leisure for enhancing quality of life. Leisure Sciences, 36(3), 293–313.
   Web of Science ®Google Scholar
• Sirgy, M. J., & Samli, A. C. (1995). New dimensions in marketing/quality-of-life research. London: Quorum Books
   Google Scholar
• Swan, J. E., & Combs, L. J. (1976). Product performance and consumer satisfaction: A new concept. An empirical study examines the influence of physical and psychological dimensions of product performance on consumer satisfaction. Journal of Marketing, 40(2), 25–33.
   Web of Science ®Google Scholar
• Tabachnick, B. G., & Fidell, L. S. (2006). Using multivariate statistics. Boston, MA: Allyn and Bacon.
   Google Scholar
• Telfer, E. (1980). Happiness: An examination of a hedonistic and a eudaemonistic concept of happiness and of the relations between them. London: Macmillan.
   Google Scholar
• Theodorakis, N. D., Kaplanidou, K., & Karabaxoglou, I. (2015). Effect of event service quality and satisfaction on happiness among runners of a recurring sport event. Leisure Sciences, 37(1), 87–107.
   Web of Science ®Google Scholar
• Tkaczynski, A., & Stokes, R. (2010). FESTPERF: A service quality measurement scale for festivals. Event Management, 14(1), 69–82.
   Google Scholar
• Tomer, J. F. (2011). Enduring happiness: Integrating the hedonic and eudaimonic approaches. The Journal of Socio-Economics, 40(5), 530–537. doi: 10.1016/j.socec.2011.04.003
   Google Scholar
• Tumbat, G., & Belk, R. W. (2013). Co-construction and performancescapes. Journal of Consumer Behaviour, 12(1), 49–59.
   Web of Science ®Google Scholar
• Van Boven, L. (2005). Experientialism, materialism, and the pursuit of happiness. Review of General Psychology, 9(2), 132–142.
   Web of Science ®Google Scholar
• Van Boven, L., & Gilovich, T. (2003). To do or to have? That is the question. Journal of Personality and Social Psychology, 85(6), 1193–1202.
   PubMed Web of Science ®Google Scholar
• Waterman, A. S. (1993). Two conceptions of happiness: Contrasts of personal expressiveness (eudaimonia) and hedonic enjoyment. Journal of Personality and Social Psychology, 64(4), 678–691.
   Web of Science ®Google Scholar
• Waterman, A. S., Schwartz, S. J., & Conti, R. (2008). The implications of two conceptions of happiness (hedonic enjoyment and eudaimonia) for the understanding of intrinsic motivation. Journal of Happiness Studies, 9(1), 41–79.
   Web of Science ®Google Scholar
• Westerbeek, H. M., & Shilbury, D. (2003). A conceptual model for sport services marketing research: Integrating quality, value and satisfaction. International Journal of Sports Marketing and Sponsorship, 5(1), 3–23.
   Google Scholar
• Wood, E. H., & Kenyon, A. J. (2018). Remembering together: The importance of shared emotional Memory in event experiences. Event Management, 22(2), 163–181. doi: 10.3727/152599518X15173355843325
   Google Scholar
• Woodside, A. G., Frey, L. L., & Daly, R. T. (1989). Linking sort/ice anlity, customer satisfaction, and behavioral intention. Journal of Health Care Marketing, 9(4), 5–17.
   PubMedGoogle Scholar