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References and further reading

  • Congleton, R. (2002). Re-evaluating technical services workflow for integrated library systems. Library Collections, Acquisitions, and Technical Services, 26(4), 337–341. http://www.columbia.edu/cu/libraries/inside/units/bibcontrol/osmc/congleton.pdf. doi:10.1016/S1464-9055(02)00268-3
  • Dragon, P., & Barricella, L. S. (2006). Assessment of technical services workflow in an academic library: A time-and-path study. Technical Services Quarterly, 23(4), 1–16. doi:10.1300/J124v23n04_01
  • Gillard, S. (2009). Soft skills and technical expertise of effective project managers. Issues in informing science & information technology, 6, 723–729. doi:10.28945/1092
  • Grant, A. M. (2007). Enhancing coaching skills and emotional intelligence through training. Industrial and commercial training, 39(5), 257–266. doi:10.1108/00197850710761945
  • Keenan, T. M. (2012). Charting a course with NOMAP: Integrating metadata workflows into a traditional cataloging unit. Journal of Library Metadata, 12(2-3), 199–212. doi:10.1080/19386389.2012.699842
  • Medeiros, N. (2007). Managing electronic resources in the Tri-College Consortium. In M. Mitchell (Ed.), Library workflow redesign: Six case studies. Washington, DC: Council on Library and Information Resources.
  • Mitchell, M. (2007). Library workflow redesign: Six case studies. Washington, DC: Council on Library and Information Resources.
  • Reese, T. (2017a). MarcEdit. Retrieved from http://marcedit.reeset.net/
  • Reese, T. (2017b). MarcEdit. Retrieved from https://www.youtube.com/playlist?list=PLrHRsJ91nVFScJLS91SWR5awtFfpewMWg
  • Soft skills, in soft, adj. (2017). OED Online. New York: Oxford University Press.
  • Wu, A., & Mitchell, A. M. (2010). Mass management of e-book catalog records: Approaches, challenges, and solutions. Library Resources & Technical Services, 54(3), 164. doi:10.5860/lrts.54n3.164

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