References
- Buzdar, M. F., S. Y. Janjua, and M. A. Khurshid. 2016. “Customer-Based Brand Equity and Firms’ Performance in the Telecom Industry.” International Journal of Services and Operations Management 25 (3): 334.
- Cafaggi, F. 2014. “A Comparative Analysis of Transnational Private Regulation: Legitimacy, Quality, Effectiveness and Enforcement.” Scuola Nazionale dell’ Amministrazione, Rome, Italy /EUI.
- CIPESA. 2018. “Promoting Effective and Inclusive ICT Policy in Africa.” https://cipesa.org/2018/08/zambia-introduces-daily-tax-on-internet-voice-calls/.
- Cunningham, S., and D. Craig. 2016. “Online Entertainment: A New Wave of Media Globalization?” International Journal of Communication 10: 5409–5425.
- Deloitte. 2018. “Technology, Media and Telecommunications Predictions.” https://www2.deloitte.com/cn/en/pages/technology-media-and-telecommunications/articles/tmt-predictions-2018.html.
- Dwyer, T., Y. Shim, H. Lee, and J. Hutchinson. 2018. “Comparing Digital Media Industries in South Korea and Australia: The Case of Netflix Take-Up.” International Journal of Communication 12 (20): 4553–4572.
- Eberhard, U., and A. Heuermann. 2019. “Open Access via Mobile Wholesale Network: A New Approach to Broadband Deployment: The Case of Mexico.” In Future Telco: Successful Positioning of Network Operators in the Digital Age, edited by Peter Krüssel, 263–271. Cham: Springer Nature.
- European Commission. 2015. Better Regulation for Better Results – An EU Agenda, COM (2015) 215 Final.
- Farooq, M., and V. Raju. 2019. “Impact of Over-the-Top (OTT) Services on the Telecom Companies in the Era of Transformative Marketing.” Global Journal of Flexible Systems Management 20 (2): 177–188.
- Fitzgerald, S. 2019. “Over-the-Top Video Services in India: Media Imperialism After Globalization.” Media Industries Journal 6 (1): 89–115.
- Green, W., R. Cluley, and M. Gasparin. 2020. “Mobile Market Research Applications as a New Voice of Customer Method.” Research-Technology Management 63 (1): 49–55.
- GSMA. 2018. “State of the Industry Report on Mobile Money, GSM Association.” Accessed at https://www.gsma.com/mobilefordevelopment/wp-content/uploads/2019/02/2018-State-of-the-Industry-Report-on-Mobile-Money.pdf.
- Heeks, R., and C. Stanforth. 2015. “Technological Change in Developing Countries: Opening the Black Box of Process Using Actor–Network Theory.” Development Studies Research 2 (1): 33–50.
- Hiller, T. 2017. “Friends and Enemies: A Model of Signed Network Formation.” Theoretical Economics 12 (3): 1057–1087.
- Hu, M., M. Zhang, and Y. Wang. 2017. “Why Do Audiences Choose to Keep Watching on Live Video Streaming Platforms? An Explanation of Dual Identification Framework.” Computers in Human Behavior 75: 594–606.
- Jin, D. Y. 2017. “Digital Platform as a Double-Edged Sword: How to Interpret Cultural Flows in the Platform Era.” International Journal of Communication 11: 3880–3898.
- Kearney, A. T. 2010. “A Viable Future Model for the Internet.” https://www.atkearney.com/documents/10192/4b98dac5-0c99-4439-929272bfcd7a6dd1.
- Kim, M. S., E. Kim, S. Hwang, J. Kim, and S. Kim. 2017. “Willingness to Pay for Over-the-Top Services in China and Korea.” Telecommunications Policy 41 (3): 197–207.
- Kim, J., C. Nam, and M. H. Ryu. 2019. “IPTV vs. Emerging Video Services: Dilemma of Telcos to Upgrade the Broadband.” Telecommunications Policy 44 (4): 101889. doi:https://doi.org/10.1016/j.telpol.2019.101889
- Lee, S. E., M. Choi, and S. Kim. 2019. “They Pay for a Reason! The Determinants of Fan’s Instant Sponsorship for Content Creators.” Telematics and Informatics 45: 101286.
- Markets and Markets. 2020. “Over-the-Top Services Market by Type, Monetization Model, Streaming Device, Vertical and Region – Global Forecast to 2024.” https://www.reportlinker.com/p05838803/Over-the-Top-Services-Market-by-Type-Monetization-Model-Streaming-Device-Vertical-And-Region-Global-Forecast-to.html?utm_source=PRN.
- Nator, K. 2019. “Consumer Engagement Remain Challenging for OTT Players in Asia, S&P Global Market Intelligence.” https://www.spglobal.com/marketintelligence/en/news-insights/blog/consumer-engagement-remains-challenging-for-ott-players-in-asia.
- Park, E. A. 2017. “Why the Networks Can’t Beat Netflix: Speculations on the U.S. OTT Services Market.” Digital Policy, Regulation and Governance 19 (1): 21–39.
- Ramachandran, S. 2016. “Amazon Video to Go Global.” The Wall Street Journal, November 18.
- Regina, R. 2017. “OTT Services Threaten Network Operators’ Core Revenues.” https://www.itweb.co.za/content/Wdgp45Ma6KkqX9l8.
- Richard, H. 2013. The New International Telecommunications Regulations and the Internet. Zurich: Springer.
- Ritala, P., and L. M. Sainio. 2014. “Coopetition for Radical Innovation: Technology, Market and Business-Model Perspectives.” Technology Analysis & Strategic Management 26 (2): 155–169.
- Sampath, P. 2014. “Industrial Development for Africa: Trade, Technology and the Role of the State.” African Journal of Science, Technology, Innovation and Development 6 (5): 439–453.
- Sanson, K. and G. Steirer. 2019. “Hulu, Streaming, and the Contemporary Television Ecosystem.” Media, Culture and Society 41 (8): 1210–1227.
- Schmitz, M., C. Stummer, and M. Gerke. 2019. “Smart Automation as Enabler of Digitalization? A Review of RPA/AI Potential and Barriers to Its Realization.” In Future Telco: Successful Positioning of Network Operators in the Digital Age, edited by Peter Krüssel, 349–358. Cham: Springer Nature.
- Sinha, H. 2018. “Telecom Companies and the Digital Consumer.” Perspective, Infosys.
- Stork, C., S. Esselaar, and C. Chair. 2017. “OTT – Threat or Opportunity for African Telcos?” Telecommunications Policy 41 (7–8): 600–616.
- Sujata, J., S. Sohag, D. Tanu, D. Chintan, P. Shubham, and G. Sumit. 2015. “Impact of Over the Top (OTT) Services on Telecom Service Providers.” Indian Journal of Science and Technology 8 (S4): 145–160.
- Trabucchi, D., T. Buganza, and E. Pellizzoni. 2017. “Give Away Your Digital Services.” Research-Technology Management 60 (2): 43–52.
- Tura, N., A. Kutvonen, and P. Ritala. 2018. “Platform Design Framework: Conceptualization and Application.” Technology Analysis & Strategic Management 30 (8): 881–894.
- Varadarajan, R. 2018. “A Commentary on “Transformative Marketing: The Next 20 Years”.” Journal of Marketing 82 (4): 15–18.
- Vonderau, P. 2016. “The Video Bubble: Multichannel Networks and the Transformation of YouTube.” Convergence: The International Journal of Research Into New Media Technologies 22 (4): 361–375.
- Waters, R., H. Kuchler, and B. Shannon. 2018. “Silicon Valley: Big Tech Prepares for Its Second Act.” Financial Times, August 4, B11.
- Winseck, D. 2017. “The Geopolitical Economy of the Global Internet Infrastructure.” Journal of Information Policy 7: 228–267.
- Yeboah-Asiamah, E., B. Narteh, and M. Mahmoud. 2018. “Preventing Customer Churn in the Mobile Telecommunication Industry: Is Mobile Money Usage the Missing Link?” Journal of African Business 19 (2): 174–194.