286
Views
8
CrossRef citations to date
0
Altmetric
Articles

The effect of corporate reputation on work engagement: A case study in a public hospital

, ORCID Icon, &
Pages 340-346 | Received 19 Jan 2018, Accepted 09 Nov 2018, Published online: 22 Nov 2018

References

  • Ali I, Ali JF. Corporate social responsibility, corporate reputation and employee engagement; 2011 [accessed 2017 June 20]. Available from: https://mpra.ub.uni-muenchen.de/33891/1/MPRA_paper_33891.pdf
  • Şatır Ç, Sümer FE. An analysis about corporate reputation components: how do the internal stakeholders working in state hospital that provides health service perceive the reputation? Jf Selcuk Commun. 2008;5(2):15–25.
  • Ünaldı N. The importance of reputation on health service institutions. J Health Nursing Manage. 2015;2(2):100–111.
  • Feldman PM, Bahamonde RA, Bellido IV. A new approach for measuring corporate reputation. Rev Admin Empresas. 2014;54(1):53–66.
  • Burke RJ, Martin G, Cooper CL. Corporate reputation: managing opportunities and threats. UK: Gower Publishing; 2011.
  • Smith KT, Smith M, Wang K. Does brand management of corporate reputation translate into higher market value?. J Strategic Market. 2010;18(3):201–221.
  • Macey WH, Schneider B, Barbera KM, Young SA. Employee engagement: tools for analysis, practice, and competitive advantage (Vol. 31). John Wiley & Sons; 2011.
  • Bakker AB. An evidence-based model of work engagement. Curr Dir Psychol Sci. 2011;20(4):265–269.
  • Beukes I, Botha E. Organisational commitment, work engagement and meaning of work of nursing staff in hospitals. SA J Industr Psychol. 2013;39(2). Available from: http://doi.org/10.4102/sajip.v39i2.1144.
  • Oxford English Dictionary. [ Accessed 2017 June 10]. Available from: https://en.oxforddictionaries.com/definition/reputation.
  • Fombrun CJ. Reputation realizing value from the corporate image. Boston: Harvard Business School Press; 1996.
  • Gotsi M, Wilson AM. Corporate reputation: seeking a definition. Corp Commun Int J. 2001;6(1):24–30.
  • Barnett ML, Jermier JM, Lafferty BA. Corporate reputation: the definitional landscape. Corp Reputat Rev. 2006;9(1):26–38.
  • Uçar F, Gülmez E, Mutlu Ö, Erbaş S, Gez K. Corporate reputation of non-profit organisations: kızılay case. J Selcuk Commun. 2015;8(4):131–153.
  • Chun R. Corporate reputation: meaning and measurement. Int J Manage Rev. 2005;7(2):91–109.
  • Şatır Ç. The nature of corporate reputation and the measurement of reputation components: an emprical study within a hospital. Corp Commun Int J. 2006;1(1):56–63.
  • Shamma HM. Toward a comprehensive understanding of corporate reputation: concept, measurement and implications. Int J Business Manage. 2012;7(16):151–169.
  • Çınaroğlu S, Şahin B. The relationship between corporate reputation and image with hospital performance. Hacettepe Univ J Econ Admin Sci. 2012;30(2):27–56.
  • Kahn WA. Psychological conditions of personal engagement and disengagement at work. Acad Manage J. 1990;33:692–724.
  • Kelly Services Report (2010). Kelly Services Report. Company Loyalty and Employee Engagement in the Workforce -A European Perspective, 2010 Kelly Global Workforce Index; 2010. [accessed 2017 June 20]. Available from: http://www.rhonline.pt/userfiles/file/Geral/KGWI_Report_2010_Europe.pdf
  • Sundaray BK. Employee engagement: a driver of organizational effectiveness. Eur J Business Manage. 2011;3(8):53–59.
  • Attridge M. Measuring and managing employee work engagement: a review of the research and business literature. J Workplace Behav Health. 2009;24(4):383–398.
  • Underdahl L, Jones-Meineke T, Duthely LM. Reframing physician engagement: an analysis of physician resilience, grit, and retention. Int J Healthc Manag. 2017;11(3):243–250.
  • Saks AM. Antecedents and consequences of employee engagement. J Manage Psychol. 2006;21(7):600–619.
  • Bakker AB, Demerouti E. Towards a model of work engagement. Career Dev Int. 2008;13(3):209–223.
  • Akşit Aşık N. The impact of organizational justice on job engagement: an application in hotels. J Acad Social Sci Stud. 2016;49:87–97.
  • Rich BL, Crawford ER, Lepine JA. Job engagement: antecedents and effects on job performance. Acad Manage J. 2010;53:617–635.
  • Aracı M, Genç E. The management of corporate reputation in health care institutions: a research study for measurıng the perception about corporate reputation of employees working in public and private hospitals. J Int Health Sci Manage. 2017;1(1):74–89.
  • Kartal N. Evaluating the relationship between work engagement, work alienation and work performance of healthcare professionals. Int J Healthc Manag. 2018; 11(3):251–259.
  • Özer Ö, Uğurluoğlu U, Saygılı M. Effect of organizational justice on work engagement in healthcare sector of Turkey. J Health Manag. 2017;19(1):1–11.
  • Bulkapuram SG, Wundavalli L, Avula KS, Reddy T. Employee engagement and its relation to hospital performance in a tertiary care teaching hospital. J Hosp Adm. 2015;4(1):48–56.
  • Aboshaiqah AE, Hamadi HY, Salem OA, Zakari NMA. The work engagement of nurses in multiple hospital sectors in Saudi Arabia: a comparative study. J Nurs Manag. 2016;24(4):540–548.
  • Schaufeli W, Bakker A. UWES: Utrecht work engagement scale preliminary manual. Occupational Health Psychology Unit, Utrecht University; 2004.
  • Lepistö S, Alanen S, Aalto P, Jarvinen P, Mattilla E, Kaunonen M. Healthcare professionals’ work engagement in Finnish university hospitals. Scand J Caring Sci. 2017. doi:10.1111/scs.12538.
  • Othman N, Ghazali Z, Ahmad S. Work engagement in nursing: the role of self-efficacy and optimism. Proceedings of the Australian Academy of Business and Social Sciences Conference; 2014 [accessed 2018 Sep 28] . Available from: https://www.aabss.org.au/system/files/published/AABSS2014_702.pdf.
  • Stander FW, de Beer LT, Stander MW. Authentic leadership as a source of optimism, trust in the organisation and work engagement in the public health care sector. SA J Human Resource Manage. 2015;13(1):1–e12.
  • Gunawan J, Putra ZDP. Demographic factors, corporate social responsibility, employee engagement and corporate reputation: a perspective from hotel industries in Indonesia. Chin Business Rev. 2014;13(8):509–520.
  • Esen, E. The role of trust on the relationship between organizational engagement and corporate reputation. J Manage Econo. 2012;19(1):47–58.

Reprints and Corporate Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

To request a reprint or corporate permissions for this article, please click on the relevant link below:

Academic Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

Obtain permissions instantly via Rightslink by clicking on the button below:

If you are unable to obtain permissions via Rightslink, please complete and submit this Permissions form. For more information, please visit our Permissions help page.