References
- Isaac T, Zaslavsky AM, Cleary PD, et al. The relationship between patients’ perception of care and measures of hospital quality and safety. Health Serv Res. 2010;45(4):1024–1040. doi: https://doi.org/10.1111/j.1475-6773.2010.01122.x
- Saxton JW, Finkelstein MM. Use HCAHPS as a motivator to reenergize your five-star program, and make it personal. J Med Pract Manag. 2012. https://www.ncbi.nlm.nih.gov/pubmed/22834185.
- Beilfuss SN, Thornton JA. Pathways and hidden benefits of healthcare spending growth in the U.S. Atlantic Econ J. 2016;44(3):363–375. doi: https://doi.org/10.1007/s11293-016-9506-6
- Hawk P. Ready or not: hospital value-based purchasing poised to transform healthcare reimbursement model and introduce new fraud targets under the False Claims Act. Ann Healthc Law. 2013;22(1):43–96. Retrieved from annals of health law. http://www.annalsofhealthlaw.com/annalsofhealthlaw/vol_22_issue_1.
- Davis DC, Davis SW, Schmelzle G. The impact of various accounting approaches on U.S. healthcare reimbursement systems: ethical and managerial implications. J Manag Pol Pract. 2013;14(4):123–136. ABI/Inform Global 1503089308.
- Bosko T, Hawkins C. Evolving physician reimbursement structures: moving the medical group to value-based success. J Healthc Manag. 2016;61(3):176–180. doi:10.1097/00115514-201605000-00004.
- Dahl D, Reisetter JA, Zismann N. People, technology, and process meet the triple aim. Nurs Adm Q. 2014;38(1):13–21. doi:10.1097/NAQ.0000000000000006.
- Elliott MN, Lehrman WG, Goldstein EH, et al. Hospital survey shows improvements in patient experience. Health Aff. 2010;29(11):2061–2067. doi: https://doi.org/10.1377/hlthaff.2009.0876
- Martin EJ. Healthcare policy legislation and administration: patient protection and affordable care act of 2010. J Healthc Hum Serv Adm. 2015;37(4):407–411. Available from https://www.ncbi.nlm.nih.gov/pubmed/27149760.
- Rosenau PV, Lal LS, Lako C. Managing pay for performance: aligning social science research with budget predictability. J Healthc Mgmt. 2012;57(6):391–405. doi: https://doi.org/10.1097/00115514-201211000-00005
- Sutton M, Nikolova S, Boaden R, et al. Reduced mortality with hospital pay for performance in England. New Eng J Med. 2012Aug;367(19):1821–1828. doi: https://doi.org/10.1056/NEJMsa1114951
- Chen B, Fan VY. Global budget payment. J Healthc Org Prov Fin. 2016;53:004695801666901.
- Huang J. Bundled payment and enhanced recovery after surgery. Med Pract Manag. 2015;30(5):349–353. Available from: www.ncbi.nlm.nih.gov/pubmed/26062334.
- Rajkumar R, Patel A, Murphy K, et al. Maryland’s all-payer approach to delivery-system reform. New Eng J Med. 2014;370(6):493–495. doi: https://doi.org/10.1056/NEJMp1314868
- Cauchi D, Garcia A. Global payments to health providers – health cost containment. Global Payments to Health Providers- Health Cost Containment. Available from: https://www.ncsl.org/research/health/global-payments-to-health-providers.aspx.
- Chen B, Fan VY. Strategic provider behavior under global budget payment with price adjustment in Taiwan. Health Econ. 2015;24(11):1422–1436. doi:10.1002/hec.3095.
- Huang Y, Liu Y, Yang X, et al. Global budget payment system helps to reduce outpatient medical expenditure of hypertension in China. SpringerPlus. 2016;5(1):1–7. doi:10.1186/s40064-016-3565-7 doi: https://doi.org/10.1186/s40064-015-1659-2
- Chang C-K, Xirasagar S, Chen B, et al. Provider behavior under global budgeting and policy responses: an observational study on eye care services in Taiwan. J Healthc Org Prov Fin. 2015;52:1–10. doi:10.1177/0046958015601826.
- Yang-Kyun K. Forecasting the future reimbursement system of Korean national health insurance: a contemplation focusing on global budget and Neo-KDRG-based payment systems. J Korean Med Sci. 2012;27:25–32. doi:10.3346/jkms.2012.27.S.S25.
- Patel A, Rajkumar R, Colmers JM, et al. Marylands global hospital budgets – preliminary results from an all-payer model. N Engl J Med. 2015;373(20):1899–1901. doi: https://doi.org/10.1056/NEJMp1508037
- Bartlett Ellis RJ, Bakoyannis G, Haase JE, et al. Patient perceptions of providers and hospital factors associated with new medication communication. West J Nurs Res. 2016;38(9):1139–1154. doi:10.1177/0193945916645097.
- Elliott MN, Cohea CW, Lehrman WG, et al. Accelerating improvement and narrowing gaps: trends in patients experiences with hospital care reflected in HCAHPS public reporting. Health Serv Res. 2015;50(6):1850–1867. doi: https://doi.org/10.1111/1475-6773.12305
- Aragon SJ, Richardson LJ, Lawrence W, et al. Nurses’ patient-centeredness and perceptions of care among Medicaid patients in hospital obstetrical units. Nurs Res Pract. 2013;2013:1–7. doi: https://doi.org/10.1155/2013/563282
- Hcahpsonline. HCAHPS Fact Sheet November 2017. Hcahpsonline.org. [cited 2017 Nov 17] Author’s manuscript available from: https://www.hcahpsonline.org/globalassets/hcahps/facts/hcahps_fact_sheet_november_2017.pdf.
- Hcahpsonline. Hospital revised flatfiles. Hcahpsonline.org. [cited 2016 Oct 11]. Author’s manuscript available from: https://data.medicare.gov/data/archives/hospital-compare.
- Giordano LA, Elliott MN, Goldstein E, et al. Development, implementation, and public reporting of the HCAHPS survey. Med Care Res Rev. 2010;67(1):27–37. doi: https://doi.org/10.1177/1077558709341065
- Hcahpsonline. HCAHPS survey instruments. Hcahpsonline.org. [cited 2015 May 2]. Author’s manuscript available from: http://www.hcahpsonline.org/en/survey-instruments/.
- Kim TK. Understanding one-way ANOVA using conceptual figures. Korean J Anesthesiol. 2017;70(1):22–26. doi:10.4097/kjae.2017.70.1.22.
- Centers for Medicare and Medicaid Services. CMS and Maryland announce joint initiative to modernize … Centers for Medicare and Medicaid Services. [cited 2014 Jan 10]. Author’s manuscript available from: http://hscrc.maryland.gov/documents/md-maphs/news/cms-md-announcement-2014-01-10.pdf.
- Westbrook KW, Babakus E, Grant CC. Measuring patient-perceived hospital service quality: validity and managerial usefulness of HCAHPS scales. Health Mark Q. 2014;31(2):97–114. doi: https://doi.org/10.1080/07359683.2014.907114
- Price RA, Elliott MN, Zaslavsky AM, et al. Examining the role of patient experience surveys in measuring health care quality. Med Care Res Rev. 2014;71(5):522–554. doi: https://doi.org/10.1177/1077558714541480
- Mccaughey D, Stalley S, Williams E, et al. Examining the effect of EVS spending on HCAHPS scores: a value optimization matrix for expense management. J Healthc Manag. 2013;58(5):320–335. doi: https://doi.org/10.1097/00115514-201309000-00005
- Kemp KA, Chan N, Mccormack B, et al. Drivers of inpatient hospital experience using the HCAHPS survey in a Canadian setting. Health Serv Res. 2015;50(4):982–997. doi: https://doi.org/10.1111/1475-6773.12271
- Huppertz JW, Smith R. The value of patients’ handwritten comments on HCAHPS surveys. J Healthc Manag. 2014;59(1):31–47. doi: https://doi.org/10.1097/00115514-201401000-00007
- Otani K, Waterman B, Faulkner KM, et al. How patient reactions to hospital care attributes affect the evaluation of overall quality of care, willingness to recommend, and willingness to return. J Healthc Manag. 2010;55(1):25–38.
- Chen J, Koren ME, Munroe DJ, et al. Is the hospital’s magnet status linked to HCAHPS scores? J Nur Care Q. 2014;29(4):327–335. doi: https://doi.org/10.1097/NCQ.0000000000000062
- Bartlett Ellis RJ, Werskey KL, Stangland RM, et al. Using HCAHPS data to model correlates of medication understanding at hospital discharge. Nurs Res Rev. 2017;7:1–7. doi: https://doi.org/10.2147/NRR.S118772
- Lang EV, Yuh WTC, Ajam A, et al. Understanding patient satisfaction ratings for radiology services. Am J Roentgenol. 2013;201(6):1190–1196. doi: https://doi.org/10.2214/AJR.13.11281
- Pines JM, Farmer SA, Pimentel L. The Maryland Medicare waiver and emergency care. Am J Med Qual. 2015;30(2):186–187. doi: https://doi.org/10.1177/1062860614546182
- Henkel RJ, Maryland PA. The risks and rewards of value-based reimbursement. Front Health Serv Manag. 2015;32(2):3–16. doi: https://doi.org/10.1097/01974520-201510000-00002