Advanced search
Publication Cover
South African Family Practice Volume 61, 2019 - Issue 3
Journal homepage
1,268
Views
2
CrossRef citations to date
0
Altmetric
Articles

Households’ satisfaction with the healthcare services rendered by a ward-based outreach team in Tshwane district, Pretoria, South Africa

AT Masango MakgobelaFamily Medicine and Primary Health Care Department, Sefako Makgatho Health Sciences University, Ga-Rankuwa, South AfricaCorrespondence[email protected]
,
JV NdimandeFamily Medicine and Primary Health Care Department, Sefako Makgatho Health Sciences University, Dr George Mukhari Academic Hospital, Ga-Rankuwa, South Africa
,
G OgunbanjoFamily Medicine and Primary Health Care Department, Sefako Makgatho Health Sciences University, Ga-Rankuwa, South Africa
,
T BongongoFamily Medicine and Primary Health Care Department, Sefako Makgatho Health Sciences University, Ga-Rankuwa, South Africa
&
SN NyalungaFamily Medicine and Primary Health Care Department, Sefako Makgatho Health Sciences University, Ga-Rankuwa, South Africa
Pages 75-78 | Received 06 Jun 2018, Accepted 13 Sep 2018, Published online: 27 Sep 2018

References

  • Farley H, Enguidanos ER, Coletti CM, et al. Patient satisfaction surveys and quality of care: an information paper. Ann Emerg Med. 2014;64:351–357. doi: 10.1016/j.annemergmed.2014.02.021
  • Prakash B. Patient satisfaction. J Cutan A Esthet Surg. 2010;3(3):151–155. doi: 10.4103/0974-2077.74491
  • Tiziana L, Ernestina C, Randall S. Did you sleep here last night? The impact of the household definition in sample surveys: a Tanzanian case study. European Population Conference, 2010 September 3–5; Vienna. (LSE Research Online; July 2011)
  • Rocha R, Soares RR. Evaluating the impact of community-based health interventions: evidence from Brazil’s family health program. Health Econ. 2010;19(S1):126–158. doi: 10.1002/hec.1607
  • Shu-Ping W, Shou-Chuan S, Shu-Chuan L, et al. Primary caregivers satisfaction and its related factors in home health care services. Taiwan society of geriatric emergency & critical care medicine. Int J Gerontol. 2011;5:107–111.
  • Mues KE, Resende JC, dos Santos OC, et al. User satisfaction with the family health program in vespasiano, Minas Gerais, Brazil. Rev Panam Salud Publica. 2012;31(6):454–460. doi: 10.1590/S1020-49892012000600002
  • Sampaio LFR. The Brazilian health system: highlighting the primary health care reform. Ital J Public Health. 2010;7(4):359–368.
  • Devadasan N, Criel B, Van Damme W, et al. Community health insurance schemes & patient satisfaction. Indian J Med. Res. 2011;133:40–49.
  • Scott MG, Kevin S, Sharon T, et al. The home care satisfaction measure: a client-cantered approach to assessing the satisfaction of frail older adults with home care services. GSA. 2000;55(5):S259–S270.
  • Kagwanja NN, Muthami L, Ng’ang’a Z. Utilization and satisfaction with community health worker services amongst caregivers of children under five in Mwea West, Kirinyaga County. IJSBAR. 2014;15:2.
  • Aantjes C, Quinlan T, Bunders J. Integration of community home based care programmes within national primary health care revitalisation strategies in Ethiopia, Malawi, South-Africa and Zambia: a comparative assessment. Global Health. 2014;10:239. doi: 10.1186/s12992-014-0085-5
  • Kathryn HJ, Takahiro H. Satisfaction with healthcare services in South Africa: results of the national 2010 general household survey. Pan Afr Med J. 2014;18:172.
  • Health Systems Trust. South African health review 2013/14. [cited 2017 November 12]. Available from http://www.hst.org.za/publications/south-african-health-review-2013/14
  • Kinkel H-F, Marcus T, Memon S, et al. Community oriented primary care in Tshwane District, South Africa: assessing the first phase of implementation. PHCFM. 2013;5:1. doi: 10.4102/phcfm.v5i1.477
  • Naidoo S. The South African national health insurance: a revolution in health-care delivery! J Public Health. 2012;34(1):149–150. doi: 10.1093/pubmed/fds008
  • South Africa. National health act, 2003: policy on national health insurance. Government Notice No. 657. Pretoria: Government Printers, 2011.
  • General Household Surveys, 2014. Statistics South Africa. [cited 2017 June 12]. Available from https://www.statssa.gov.za>po3182014

Related research

People also read lists articles that other readers of this article have read.

Recommended articles lists articles that we recommend and is powered by our AI driven recommendation engine.

Cited by lists all citing articles based on Crossref citations.
Articles with the Crossref icon will open in a new tab.