Developing a Tourist Destination Brand Value: The Stakeholders' Perspective

References

• d’ Angella, F., & Go, F. M. (2009). Tale of Two cities' collaborative tourism marketing: Towards a theory of destination stakeholder assessment. Tourism Management, 30(3), 429–440.
   Web of Science ®Google Scholar
• Ashton, A. S., Scott, N., Solnet, D., & Breakey, N. (2010). Hotel restaurant dining: The relationship between perceived value and intention to purchase. Tourism and Hospitality Research, 10(3), 206–218.
   Google Scholar
• Blain, C., Levy, S. E., & Ritchie, J. R. B. (2005). Destination branding: Insights and practices for destination management organizations. Journal of Travel Research, 43(4), 328–338.
   Google Scholar
• Burns, R. B. (1997). Introduction to research methods. South Melbourne: Australia Addison Wesley Longman Australia Pty. Ltd.
   Google Scholar
• Carson, D., Gilmore, A., Perry, C., & Gronhaug, K. (2001). Qualitative marketing research. London: SAGE Publication, Ltd.
   Google Scholar
• Chen, Y. (2010). The persistence of brand value at country, industry, and firm levels. Journal of Global Marketing, 23, 253–269.
   Google Scholar
• Crockett, S. R., & Wood, L. J. (2010). Western Australia: Building a state brand. In N. Morgan, A. Pritchard, & R. Pride (Eds.), Destination branding creating the unique destination proposition (2nd ed., pp. 185–206). Great Britain: Elsevier Butterworth Heinemann.
   Google Scholar
• Cutler, S. Q., & Carmichael, B. A. (2010). The dimensions of the tourist experience. In M. Morgan, P. Lugosi, & B. Ritchie (Eds.), The tourism and leisure experience consumer and managerial perspectives (pp. 3–26). Bristol: MPG Books Group Ltd.
   Google Scholar
• De Chernatony, L., Cottam, S., & Segal-Horn, S. (2006). Communicating services brands' value internally and externally. The Service Industries Journal, 26(8), 819–836.
   Web of Science ®Google Scholar
• De Ruyter, K., Wetzels, M., Lemmink, J., & Mattson, J. (1997). The dynamics of the service delivery process: A value-based approach. International Journal of Research in Marketing, 14, 231–243.
   Web of Science ®Google Scholar
• Dodds, W. B., Monroe, K. B., & Grewal, D. (1991). Effects of price, brand, and store information on buyers' product evaluations. Journal of Marketing Research, 28(3), 307–319.
   Web of Science ®Google Scholar
• Doyle, P. (1998). Marketing management and strategy (2nd ed.). London: Prentice Hall Europe.
   Google Scholar
• Echtner, C., & Ritchie, J. R. B. (1993). The measurement of destination image. An Empirical Assessment Journal of Travel Research, 31(4), 3–13.
   Google Scholar
• Environics Research Group. (2012). Retrieved 22 July, 2014, from http://en-corporate.canada.travel/sites/default/files/pdf/Resources/ctc_eq_profiles_2012-eng-lowres.pdf
   Google Scholar
• Gallarza, M. G., & Saura, I. G. (2006). Value dimensions, perceived value, satisfaction and loyalty an investigation of university students' travel behaviour. Tourism Management, 27(3), 437–452.
   Web of Science ®Google Scholar
• Gnepa, T., & Petrosky, A. (2001). Cross-National comparison of consumption values: A center-periphery perspective. Journal of International Consumer Marketing, 14(2/3), 73–99.
   Google Scholar
• Gnoth, J. (2007). The structure of destination brands: Leverage values. Tourism Analysis, 12(5/6), 345–358.
   Google Scholar
• Gronroos, C. (1997). Value-driven relation marketing: From products to resources and competencies. Journal of Marketing Management, 13(5), 407–419.
   Google Scholar
• Groth, J. C. (1995a). Exclusive value and the pricing of services. Management Decision, 33(8), 22–29.
   Google Scholar
• Groth, J. C. (1995b). Important factors in the sale and pricing of services. Management Decision, 33(7), 29–34.
   Google Scholar
• Groth, J. C. (2001). Perceived value and psychological thresholds: Implications for marketing. Marketing Intelligence and Planning, 19(3), 145–152.
   Google Scholar
• Hankinson, G. (2001). Locating branding: A study of the branding practices of 12 English cities. Journal of Brand Management, 9(2), 127–142.
   Google Scholar
• Hankinson, G. (2004). Relational network brands: Towards a conceptual model place brands. Journal of Vacation Marketing, 10(2), 109–121.
   Google Scholar
• Hosany, S., Ekinci, Y., & Uysal, M. (2007). Destination image and destination personality. International Journal of Culture, Tourism and Hospitality Research, 1(1), 62–81.
   Google Scholar
• Hosany, S., & Gilbert, D. (2010). Measuring tourists' emotional experiences toward hedonic holiday destination. Journal of Travel Research, 49(4), 513–526.
   Web of Science ®Google Scholar
• Jago, L., Chalip, L., Brown, G., Mules, T., & Ali, S. (2003). Building events into destination branding: Insights from experts. Event Management, 8(1), 3–14.
   Google Scholar
• Kashyap, R., & Bojanic, D. C. (2000). A structural analysis of value, quality, and price perception of business and leisure travelers. Journal of Travel Research, 39(1), 45–51.
   Google Scholar
• Kotler, P., & Gertner, D. (2010). Country as brand, product and beyond: A place marketing and brand management perspective. In N. Morgan, A. Pritchard, & R. Pride (Eds.), Destination branding creating the unique destination proposition (2nd ed., pp. 40–56). Burlington, MA: Butterworth-Heinemann, Elsevier Ltd.
   Google Scholar
• Lee, C., Yoon, Y., & Lee, S. (2007). Investigating the relationships among perceived value, satisfaction, and recommendations: The case of the Korean DMZ. Tourism Management, 28(1), 204–214.
   Web of Science ®Google Scholar
• Monroe, K. B. (1990). Pricing making profitable decisions (2nd ed.). Boston: McGraw-Hill Publishing Company.
   Google Scholar
• Morgan, N., Prichard, A., & Piggott, R. (2003). Destination branding and the role of the stakeholders: The case of New Zealand. Journal of Vacation Marketing, 9(3), 285–299.
   Google Scholar
• Morgan, N., & Pritchard, A. (2004). Meeting the destination branding challenge. In N. Morgan, A. Pritchard, & R. Pride (Eds.), Destination branding creating the unique destination proposition (2nd ed., pp. 59–78). Burlington, MA: Butterworth-Heinemann, Elsevier Ltd.
   Google Scholar
• Mueller, S., & Peter, M. (2008). The personality of freestyle snowboarders: Implications for product development. Original Scientific Paper, 56(4), 339–354.
   Google Scholar
• Murphy, P., Pritchard, M. P., & Smith, B. (2000). The destination product and its impact on traveller perceptions. Tourism Management, 21(1), 43–52.
   Web of Science ®Google Scholar
• Oliveira, E., & Panyik, E. (2014, July 25). Content, context and co-creation: Digital challenges in destination branding with references to Portugal as a tourism destination. Journal of Vacation Marketing. doi:10.1177/1356766714544235
   Web of Science ®Google Scholar
• Omerzel, D. G. (2011). Stakeholders's understanding of factors influencing tourism demand condition: The case of Slovenia. Tourism and Hospitality Management, 17(1), 1–17.
   Google Scholar
• Otto, J. E., & Ritchie, B. (1996). The service experience in tourism. Tourism Management, 17(3), 165–174.
   Web of Science ®Google Scholar
• Patton, M. Q. (2002). Qualitative research and evaluation methods. Thousand Oaks, CA: Sage.
   Google Scholar
• Piggott, R., Morgan, N., & Pritchard, A. (2004). New Zealand and the lord of the rings: Leveraging public and media relations. In N. Morgan, A. Pritchard, & R. Pride (Eds.), Destination branding creating the unique destination proposition (2nd ed., pp. 207–225). Burlington, MA: Butterworth-Heinemann, Elsevier Ltd.
   Google Scholar
• Pike, S., & Scott, N. (2009). Destination brand equity among the host community: A potential source of competitive advantage for DMOS: The case of Brisbane, Australia. Acta Turistica, 21(2), 123–250.
   Google Scholar
• Pine, B. J., & Gilmore, J. H. (1999). The experience economic: Work is theatre & every business a stage. Boston, MA: Harvard Business Review Press.
   Google Scholar
• Prahalad, C. K., & Ramaswamy, V. (2004). Co-creation experiences: The next practice in value creation. Journal of Interaction Marketing, 18(3), 5–14.
   Google Scholar
• Prebensen, N. K., Woo, E., Chen, J., & Uysal, M. (2013). Motivation and involvement as antecedents of the perceived value of the destination experience. Journal of Travel Research, 52(2), 253–264.
   Web of Science ®Google Scholar
• Pritchard, A., & Morgan, N. (1998). Mood marketing: The new destination branding strategy: A case study of “Wales” the brand. Journal of Vacation Marketing, 4(3), 215–229.
   Google Scholar
• Raggio, R. D., & Leone, R. P. (2007). The theoretical separation of brand equity and brand value: Managerial implications for strategic planning. Journal of Brand Management, 14(5), 380–395.
   Google Scholar
• Ravald, A., & Gronroos, C. (1996). The value concept and relationship marketing. European Journal of Marketing, 30(2), 19–30.
   Google Scholar
• Ryan, C., & Zahra, A. (2004). The political challenge: The case of New Zealand's tourism organizations. In N. Morgan, A. Pritchard, & R. Pride (Eds.), Destination branding creating the unique destination proposition (2nd ed., pp. 79–110). Burlington, MA: Butterworth-Heinemann, Elsevier Ltd.
   Google Scholar
• Sanchez, J., Callarisa, L., Rodriguez, R. M., & Moliner, M. A. (2004). Perceived value of the purchase of a tourism product. Tourism Management, 27, 394–409.
   Web of Science ®Google Scholar
• Sanchez, J., Callarisa, L., Rodriguez, R. M., & Moliner, M. A. (2006). Perceived value of the purchase of a tourism product. Tourism Management, 27(3), 394–409.
   Web of Science ®Google Scholar
• Sargeant, A., Hudson, J., & West, D. D. (2008). Conceptualizing brand values in the charity sector: The relationship between sector, cause and organization. The Service Industries Journal, 28(5), 615–632.
   Web of Science ®Google Scholar
• Sheehan, L., & Ritchie, B. (2005). Destination stakeholders exploring identity and salience. Annals of Tourism Research, 32(3), 711–734.
   Web of Science ®Google Scholar
• Sheth, J. N., Newman, B. I., & Gross, L. G. (1991a). Consumption values and market choice. Cincinnati, OH: South Western Publishing.
   Google Scholar
• Sheth, J. N., Newman, B. I., & Gross, L. G. (1991b). Why we buy what we buy: A theory of consumption values. Journal of Business Research, 22, 159–170.
   Web of Science ®Google Scholar
• Sweeney, J., & Soutar, G. N. (2001). Consumer perceived value: The development of a multiple item scale. Journal of Retailing, 77(2), 203–220.
   Web of Science ®Google Scholar
• Sweeney, J. C., Soutar, G. N., & Johnson, L. W. (1999). The role of perceived risk in the quality–value relationship: A study in a retail environment. Journal of Retailing, 75(1), 77–105.
   Web of Science ®Google Scholar
• Tapachai, N., & Waryszak, R. (2000). An examination of the role of beneficial image in tourist destination selection. Journal of Travel Research, 39(1), 37–44.
   Google Scholar
• Tiwari, M. K. (2010). Separation of brand equity and brand value. Global Business Review, 11(3), 421–434.
   Google Scholar
• Uysal, M., & Crouch, G. I. (2007). Building destination brand. Tourism Analysis, 12(5/6), 339–343.
   Google Scholar
• Wheeler, F., Frost, W., & Weiler, B. (2011). Destination brand identity, values, and community: A case study from rural Victoria, Australia. Journal of Travel and Tourism Marketing, 28(1), 13–26.
   Web of Science ®Google Scholar
• Zeithaml, V. A. (1988). Consumer perceptions of price, quality, and value: A means-end model and synthesis of evidence. Journal of Marketing, 52(3), 2–22.
   Web of Science ®Google Scholar