618
Views
4
CrossRef citations to date
0
Altmetric
Articles

Corporate Sustainability Practices in Tourism—Evidence from Tanzania

ORCID Icon, , , ORCID Icon &

References

  • Abaeian, V., Yeoh, K. K., & Khong, K. W. (2014). An exploration of CSR initiatives undertaken by Malaysian hotels: Underlying motivations from a managerial perspective. Procedia-Social and Behavioral Sciences, 144, 423–432. https://doi.org/10.1016/j.sbspro.2014.07.312
  • Amini, M., & Bienstock, C. C. (2014). Corporate sustainability: An integrative definition and framework to evaluate corporate practice and guide academic research. Journal of Cleaner Production, 76, 12–19. https://doi.org/10.1016/j.jclepro.2014.02.016
  • Anderson, W. (2009). Promoting Ecotourism through networks: Case studies from the Balearic Islands. Journal of Ecotourism, 8(1), 51–69. https://doi.org/10.1080/14724040802140584
  • Anderson, W. (2013). Leakages in the tourism systems: Case of Zanzibar. Tourism Review, 68(1), 62–76. https://doi.org/10.1108/16605371311310084
  • Anderson, W. (2018). Linkages between tourism and agriculture for inclusive development in Tanzania. Journal of Hospitality and Tourism Insights, 1(2), 168–184. https://doi.org/10.1108/JHTI-11-2017-0021
  • Anderson, W., & Juma, S. (2011). Factors constraining the linkages between the tourism industry and local suppliers of meats in Zanzibar. In R. van der Duim, D. Meyer, J. Saarinen, & K. Zellmer (Eds.), New alliances for tourism, conservation and development in Eastern and Southern Africa (pp. 49–62). Eburon.
  • Ashley, C., & Haysom, G. (2006). From philanthropy to a different way of doing business: Strategies and challenges in integrating pro-poor approaches into tourism business. Development Southern Africa, 23(2), 265–280. https://doi.org/10.1080/03768350600707553
  • Bello, F. G., Banda, W., & Kamanga, G. (2017). Corporate social responsibility (CSR) practices in the hospitality industry in Malawi. African Journal of Hospitality, Tourism and Leisure, 6(3), 1–21.
  • Braun, V., & Clarke, V. (2006). Using thematic analysis in psychology. Qualitative Research in Psychology, 3(2), 77–101. https://doi.org/10.1191/1478088706qp063oa
  • Camilleri, M. (2014). Advancing the sustainable tourism agenda through strategic CSR perspectives. Tourism Planning & Development, 11(1), 42–56. https://doi.org/10.1080/21568316.2013.839470
  • Camilleri, M. (2017). Corporate sustainability, social responsibility and environmental management. Springer.
  • Camilleri, M. A. (2016). Responsible tourism that creates shared value among stakeholders. Tourism Planning & Development, 13(2), 219–235. https://doi.org/10.1080/21568316.2015.1074100
  • Campbell, J. L. (2007). Why would corporations behave in socially responsible ways? An institutional theory of corporate social responsibility. Academy of Management Review, 32(3), 946–967. https://doi.org/10.5465/amr.2007.25275684
  • Carroll, A. B. (1999). Corporate social responsibility: Evolution of a definitional construct. Business & Society, 38(3), 268–295. https://doi.org/10.1177/000765039903800303
  • Carroll, A. B. (2015). Corporate social responsibility (CSR) is on a sustainable trajectory. Journal of Defense Management, 5(2). https://doi.org/10.4172/2167-0374.1000132
  • Carroll, A. B., & Shabana, K. M. (2010). The business case for corporate social responsibility: A review of concepts, research and practice. International Journal of Management Reviews, 12(1), 85–105. https://doi.org/10.1111/j.1468-2370.2009.00275.x
  • Cavagnaro, E., Staffieri, S., & Ngesa, F. (2015). Looking from a local lens: Inbound tour operators and sustainable tourism in Kenya. Research in Hospitality Management, 5(2), 135–145. https://doi.org/10.1080/22243534.2015.11828338
  • Chambers, E., Chapple, W., Moon, J., & Sullivan, M. (2003). CSR in Asia: A seven country study of CSR website reporting. ICCSR research paper series (09-2003).
  • Cherapanukorn, V., & Focken, K. (2014). Corporate social responsibility (CSR) and sustainability in Asian luxury hotels. Policies, practices and standards. Asian Social Science, 10(8), 198. https://doi.org/10.5539/ass.v10n8p198
  • Coles, T., Fenclova, E., & Dinan, C. (2013). Tourism and corporate social responsibility: A critical review and research agenda. Tourism Management Perspectives, 6, 122–141. https://doi.org/10.1016/j.tmp.2013.02.001
  • Dahlsrud, A. (2008). How corporate social responsibility is defined: An analysis of 37 definitions. Corporate Social Responsibility and Environmental Management, 15(1), 1–13. https://doi.org/10.1002/csr.132
  • Dartey-Baah, K. (2011). Exploring the limits of Western corporate social responsibility theories in Africa.
  • Davis, K. (1973). The case for and against business assumption of social responsibilities. Academy of Management Journal, 16(2), 312–322. https://doi.org/10.5465/255331
  • Decker, O. S. (2004). Corporate social responsibility and structural change in financial services. Managerial Auditing Journal, 19(6), 712–728. https://doi.org/10.1108/02686900410543840
  • Dodds, R., & Kuehnel, J. (2010). CSR among Canadian mass tour operators: Good awareness but little action. International Journal of Contemporary Hospitality Management, 22(2), 221–244. https://doi.org/10.1108/09596111011018205
  • Elkington, J. (1997). Cannibals with forks: The triple bottom line of sustainable development. Chapstone Publishing Oxford.
  • Ettinger, A., Grabner-Kräuter, S., & Terlutter, R. (2018). Online CSR communication in the hotel industry: Evidence from small hotels. International Journal of Hospitality Management, 68, 94–104. https://doi.org/10.1016/j.ijhm.2017.09.002
  • Fifka, M. S., & Pobizhan, M. (2014). An institutional approach to corporate social responsibility in Russia. Journal of Cleaner Production, 82, 192–201. https://doi.org/10.1016/j.jclepro.2014.06.091
  • Font, X., & Lynes, J. (2018). Corporate social responsibility in tourism and hospitality. Taylor & Francis.
  • Frederiksen, C. S. (2010). The relation between policies concerning corporate social responsibility (CSR) and philosophical moral theories–an empirical investigation. Journal of Business Ethics, 93(3), 357–371. https://doi.org/10.1007/s10551-009-0226-6
  • Frederiksen, C. S., & Nielsen, M. E. J. (2013). The ethical foundations for CSR. In J. Okpara & S. Idowu (Eds.), Corporate social responsibility: CSR, sustainability, ethics & governance (pp. 17–33). Springer.
  • Garriga, E., & Melé, D. (2004). Corporate social responsibility theories: Mapping the territory. Journal of Business Ethics, 53(1–2), 51–71. https://doi.org/10.1023/B:BUSI.0000039399.90587.34
  • González-Rodríguez, M. R., Martín-Samper, R. C., Köseoglu, M. A., & Okumus, F. (2019). Hotels corporate social responsibility practices, organizational culture, firm reputation, and performance. Journal of Sustainable Tourism, 27(3), 398–419. https://doi.org/10.1080/09669582.2019.1585441
  • Grewatsch, S., & Kleindienst, I. (2017). When does it pay to be good? Moderators and mediators in the corporate sustainability–corporate financial performance relationship: A critical review. Journal of Business Ethics, 145(2), 383–416. https://doi.org/10.1007/s10551-015-2852-5
  • Gröschl, S. (2011). Diversity management strategies of global hotel groups: A corporate web site based exploration. International Journal of Contemporary Hospitality Management, 23(2), 224–240. https://doi.org/10.1108/09596111111119347
  • Hahn, T., Pinkse, J., Preuss, L., & Figge, F. (2015). Tensions in corporate sustainability: Towards an integrative framework. Journal of Business Ethics, 127(2), 297–316. https://doi.org/10.1007/s10551-014-2047-5
  • Holcomb, J., Okumus, F., & Bilgihan, A. (2010). Corporate social responsibility: What are the top three Orlando theme parks reporting? Worldwide Hospitality and Tourism Themes, 2(3), 316–337. https://doi.org/10.1108/17554211011052230
  • Hsieh, Y.-C. (2012). Hotel companies’ environmental policies and practices: A content analysis of their web pages. International Journal of Contemporary Hospitality Management, 24(1), 97–121. https://doi.org/10.1108/095961112
  • Hughes, E., & Scheyvens, R. (2018). Development alternatives in the Pacific: How tourism corporates can work more effectively with local communities. Tourism Planning & Development, 15(5), 516–534. https://doi.org/10.1080/21568316.2018.1478881
  • Inoue, Y., & Lee, S. (2011). Effects of different dimensions of corporate social responsibility on corporate financial performance in tourism-related industries. Tourism Management, 32(4), 790–804. https://doi.org/10.1016/j.tourman.2010.06.019
  • Jones, P., Hillier, D., & Comfort, D. (2014). Sustainability in the global hotel industry. International Journal of Contemporary Hospitality Management, 26(1), 5–17. https://doi.org/10.1108/IJCHM-10-2012-0180
  • Kabir, M. H. (2011). Corporate social responsibility by Swaziland hotel industry. Procedia-Social and Behavioral Sciences, 25, 73–79. https://doi.org/10.1016/j.sbspro.2011.10.529
  • Kamanga, G., & Bello, F. G. (2018). Exploring corporate social responsibility (CSR) adoption in the tourism industry: The case of Malawi. Tourism Review International, 22(2), 117–130. https://doi.org/10.3727/154427218X15319286372270
  • Kangalawe, R. Y., & Noe, C. (2012). Biodiversity conservation and poverty alleviation in Namtumbo District, Tanzania. Agriculture, Ecosystems & Environment, 162, 90–100. https://doi.org/10.1016/j.agee.2012.08.008
  • Kühn, A.-L., Stiglbauer, M., & Fifka, M. S. (2018). Contents and determinants of corporate social responsibility website reporting in Sub-Saharan Africa: A seven-country study. Business & Society, 57(3), 437–480. https://doi.org/10.1177/0007650315614234
  • Landrum, N. E. (2018). Stages of corporate sustainability: Integrating the strong sustainability worldview. Organization & Environment, 31(4), 287–313. https://doi.org/10.1177/1086026617717456
  • Lantos, G. P. (2001). The boundaries of strategic corporate social responsibility. Journal of Consumer Marketing, 18(7), 595–632. https://doi.org/10.1108/07363760110410281
  • Lee, M. D. P. (2008). A review of the theories of corporate social responsibility: Its evolutionary path and the road ahead. International Journal of Management Reviews, 10(1), 53–73. https://doi.org/10.1111/j.1468-2370.2007.00226.x
  • Levy, S. E., & Park, S.-Y. (2011). An analysis of CSR activities in the lodging industry. Journal of Hospitality and Tourism Management, 18(1), 147–154. https://doi.org/10.1375/jhtm.18.1.147
  • Lipman, G., Savignac, A. E., & Strong, M. F. (1996). Agenda 21 for the travel & tourism industry: Towards environmentally sustainable development. World Travel & Tourism Council.
  • Martínez, P., Pérez, A., & del Bosque, I. R. (2013). Measuring corporate social responsibility in tourism: Development and validation of an efficient measurement scale in the hospitality industry. Journal of Travel & Tourism Marketing, 30(4), 365–385. https://doi.org/10.1080/10548408.2013.784154
  • Maxwell, J. A. (2012). Qualitative research design: An interactive approach (Vol. 41). Sage Publications.
  • Melubo, K., & Lovelock, B. (2018). Reframing corporate social responsibility from the Tanzanian tourism industry: The vision of foreign and local tourism companies. Tourism Planning & Development, 15(6), 672–691. https://doi.org/10.1080/21568316.2017.1395357
  • Mihalic, T. (2016). Sustainable-responsible tourism discourse–towards ‘responsustable’tourism. Journal of Cleaner Production, 111, 461–470. https://doi.org/10.1016/j.jclepro.2014.12.062
  • MNRT. (2018). Licenced operators. http://www.mnrt.go.tz/stakeholders/category/tour-operators
  • Montiel, I. (2008). Corporate social responsibility and corporate sustainability: Separate pasts, common futures. Organization & Environment, 21(3), 245–269. https://doi.org/10.1177/1086026608321329
  • Montiel, I., & Delgado-Ceballos, J. (2014). Defining and measuring corporate sustainability: Are we there yet? Organization & Environment, 27(2), 113–139. https://doi.org/10.1177/1086026614526413
  • Muthuri, J. N., & Gilbert, V. (2011). An institutional analysis of corporate social responsibility in Kenya. Journal of Business Ethics, 98(3), 467–483. https://doi.org/10.1007/s10551-010-0588-9
  • Nguyen, C., Nguyen, E., & Peeters, P. (2018). Corporate social responsibility for inbound tour operators in Vietnam: Perception and reality and introducing travelife certification for the travel sector & Response to Chi Nguyen (by Emma Nguyen) & The conditions for successful certification and CSR in tourism (by Paul Peeters). Tourism Destination Management Insights, 2018(2), 4–8.
  • Nijhof, A. H., & Jeurissen, R. J. (2010). The glass ceiling of corporate social responsibility: Consequences of a business case approach towards CSR. International Journal of Sociology and Social Policy, 30(11/12), 618–631. https://doi.org/10.1108/01443331011085222
  • Nyuur, R. B.-b.-i., Ofori, D. F., & Debrah, Y. (2014). Corporate social responsibility in Sub-Saharan Africa: Hindering and supporting factors. African Journal of Economic and Management Studies, 5(1), 93–113. https://doi.org/10.1108/AJEMS-01-2012-0002
  • Pasape, L., Anderson, W., & Lindi, G. (2015a). Assessment of indicators of sustainable ecotourism in Tanzania. Anatolia, 26(1), 73–84. https://doi.org/10.1080/13032917.2014.912244
  • Pasape, L., Anderson, W., & Lindi, G. (2015b). Good governance strategies for sustainable ecotourism in Tanzania. Journal of Ecotourism, 14(2–3), 145–165. https://doi.org/10.1080/14724049.2015.1065834
  • Porter, M. E., & Kramer, M. R. (2006). The link between competitive advantage and corporate social responsibility. Harvard Business Review, 84(12), 78–92.
  • Raimi, L. (2018). Reinventing CSR in Nigeria: Understanding Its meaning and theories for effective application in the industry. In D. Crowther & S. Seifi (Eds.), Redefining corporate social responsibility (Vol. 13, pp. 143–176). Emerald Publishing Limited.
  • Serra-Cantallops, A., Peña-Miranda, D. D., Ramón-Cardona, J., & Martorell-Cunill, O. (2018). Progress in research on CSR and the hotel industry (2006-2015). Cornell Hospitality Quarterly, 59(1), 15–38. https://doi.org/10.1177/1938965517719267
  • Sharpley, R., & Naidoo, P. (2010). Tourism and poverty reduction: The case of Mauritius. Tourism and Hospitality Planning & Development, 7(2), 145–162. https://doi.org/10.1080/14790531003737169
  • Sheldon, P. J., & Park, S. Y. (2011). An exploratory study of corporate social responsibility in the US travel industry. Journal of Travel Research, 50(4), 392–407. https://doi.org/10.1177/0047287510371230
  • Sloan, P., Legrand, W., Tooman, H., & Fendt, J. (2009). Best practices in sustainability: German and Estonian hotels. In J. S. Chen (Ed.), Advances in hospitality and leisure (Vol. 5, pp. 89–107). Emerald Publishing Group.
  • Smith, R. A., & Ong, J. L. T. (2015). Corporate social responsibility and the operationalization challenge for global tourism organizations. Asia Pacific Journal of Tourism Research, 20(5), 487–499. https://doi.org/10.1080/10941665.2014.918555
  • Steyn, J., & Spencer, J. (2013). Are sustainable tourism policies and strategies working in Tanzania?: Tourism and hospitality. African Journal for Physical Health Education, Recreation and Dance, 19(2), 299–312.
  • Strand, R., Freeman, R. E., & Hockerts, K. (2015). Corporate social responsibility and sustainability in Scandinavia: An overview. Journal of Business Ethics, 127(1), 1–15. https://doi.org/10.1007/s10551-014-2224-6
  • Suluo, S. J. (2020). The relationship between corporate sustainability practices and firm financial performance: The case of tourism firms in Tanzania [Unpublished PhD thesis]. University of Dar es Salaam.
  • Torres, R. M., Skillicorn, P., & Nelson, V. (2011). Community corporate joint ventures: An alternative model for pro-poor tourism development. Tourism Planning & Development, 8(3), 297–316. https://doi.org/10.1080/21568316.2011.591158
  • Urosevic, Z., Ross, M., & Lisboa, C. (2017). Tourism and the sustainable development goals—journey to 2030. UNWTO, UNDP, & PWC.
  • Van Marrewijk, M. (2003). Concepts and definitions of CSR and corporate sustainability: Between agency and communion. Journal of Business Ethics, 44(2–3), 95–105. https://doi.org/10.1023/A:1023331212247
  • Van Marrewijk, M., & Werre, M. (2003). Multiple levels of corporate sustainability. Journal of Business Ethics, 44(2–3), 107–119. https://doi.org/10.1023/A:1023383229086
  • Van Wijk, J., & Persoon, W. (2006). A long-haul destination: Sustainability reporting among tour operators. European Management Journal, 24(6), 381–395. https://doi.org/10.1016/j.emj.2006.07.001
  • Visser, W. (2006). Revisiting Carroll’s CSR pyramid. In M. Huniche & E. R. Pedersen (Eds.), Corporate citizenship in developing countries: New partnership perspectives (pp. 29–56). Copenhagen Business School Press.
  • Wilson, M. (2003). Corporate sustainability: What is it and where does it come from. Ivey Business Journal, 67(6), 1–5.

Reprints and Corporate Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

To request a reprint or corporate permissions for this article, please click on the relevant link below:

Academic Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

Obtain permissions instantly via Rightslink by clicking on the button below:

If you are unable to obtain permissions via Rightslink, please complete and submit this Permissions form. For more information, please visit our Permissions help page.