The standardizers: social workers’ role when implementing assessment tools in the Swedish social services

References

• Agevall, L., and K. Jonnergård. 2007. “Management by Documents: A Risk of De-professionalizing?” In In Tension between Organization and Profession: Professionals in Nordic Public Service, edited by C. Aioli, L.-E. Nilsson, and L. G. Svensson, 33–57. Lund: Nordic Academic Press.
   Google Scholar
• Ahrne, G. 1994. Social Organizations: Interaction Inside, Outside and between Organizations. London: Sage.
   Google Scholar
• Broadhurst, K., D. Wastell, S. White, C. Hall, S. Peckover, K. Thompson, A. Pithouse, and D. Davey. 2010. “Performing ‘Initial Assessment’: Identifying the Latent Conditions for Error at the Front-door of Local Authority Children’s Services.” British Journal of Social Work 40 (2): 352–370.10.1093/bjsw/bcn162
   Web of Science ®Google Scholar
• Brunsson, N., A. Rasche, and D. Seidl. 2009. “The Dynamics of Standardization.” Organization Studies 30 (4): 453–454.10.1177/0170840609104565
   Google Scholar
• Burton, J., and D. Van den Broek. 2009. “Accountable and Countable: Information Management Systems and the Bureaucratization of Social Work.” British Journal of Social Work 39 (7): 1326–1342.10.1093/bjsw/bcn027
   Web of Science ®Google Scholar
• Evans, T. 2015. “Street-level Bureaucracy, Management and the Corrupted World of Service.” European Journal of Social Work 1–14, Advance online publication.
   Web of Science ®Google Scholar
• Evetts, J. 2010. “Reconnecting Professional Occupations with Professional Organizations: Risks and Opportunities.” In Sociology of Professions: Continental and Anglo-Saxon Traditions, edited by L. Svensson and J. Evetts, 123–144. Borås: Daidalos.
   Google Scholar
• Forssell, A., and A. Ivarsson Westerberg. 2014. Administrationssamhället [The Administration Society]. Lund: Studentlitteratur.
   Google Scholar
• Freidson, E. 2001. Professionalism, the Third Logic: On the Practice of Knowledge. Chicago: University of Chicago press.
   Google Scholar
• Furusten, S. 2009. “Management Consultants as Improvising Agents of Stability.” Scandinavian Journal of Management 25 (3): 264–274.10.1016/j.scaman.2009.05.009
   Web of Science ®Google Scholar
• Gillingham, P. 2009. “The Use of Assessment Tools in Child Protection: An Ethnomethodological Study.” PhD thesis., The University of Melbourne.
   Google Scholar
• Gillingham, P. 2011. “Decision-making Tools and the Development of Expertise in Child Protection Practitioners: Are We ‘Just Breeding Workers Who Are Good at Ticking Boxes’?” Child & Family Social Work 16 (4): 412–421.10.1111/cfs.2011.16.issue-4
   Web of Science ®Google Scholar
• Greenhalgh, T., G. Robert, F. Macfarlane, P. Bate, and O. Kyriakidou. 2004. “Diffusion of Innovations in Service Organizations: Systematic Review and Recommendations.” Milbank Quarterly 82 (4): 581–629.10.1111/milq.2004.82.issue-4
   PubMed Web of Science ®Google Scholar
• Gubrium, J. F., D. R. Buckholdt, and R. J. Lynott. 1989. “The Descriptive Tyranny of Forms.” Perspectives on Social Problems 1: 195–214.
   Google Scholar
• Hanssen, J. K., G. S. Hutchinson, R. Lyngstad, and J. T. Sandvin. 2015. “What Happens to the Social in Social Work?” Nordic Social Work Research 5 (Suppl. 1): 115–126.10.1080/2156857X.2015.1060895
   Google Scholar
• Harvey, G., A. Loftus-Hills, J. Rycroft-Malone, A. Titchen, A. Kitson, B. McCormack, and K. Seers. 2002. “Getting Evidence into Practice: The Role and Function of Facilitation.” Journal of Advanced Nursing 37 (6): 577–588.10.1046/j.1365-2648.2002.02126.x
   PubMed Web of Science ®Google Scholar
• Hasselbladh, H., E. Bejerot, and R. Å. Gustafsson. 2008. Bortom New Public Management-institutionell transformation i svensk sjukvård [Beyond the New Public Management: Institutional Transformation in Swedish Health Care]. Lund: Academia Adacta.
   Google Scholar
• Herz, M. 2012. Från ideal till ideologi [From Ideal to Ideology]. Örebro: Örebro University.
   Google Scholar
• Huuskonen, S., and P. Vakkari. 2013. ““I Did It My Way”: Social Workers as Secondary Designers of a Client Information System.” Information Processing & Management 49 (1): 380–391.10.1016/j.ipm.2012.05.003
   Web of Science ®Google Scholar
• Johansson, S. 2010. “Implementing Evidence-based Practices and Programmes in the Human Services: Lessons from Research in Public Administration.” European Journal of Social Work 13 (1): 109–125.10.1080/13691450903135691
   Web of Science ®Google Scholar
• Kouzes, J. M., and P. R. Mico. 1979. “Domain Theory: An Introduction to Organizational Behavior in Human Service Organizations.” The Journal of Applied Behavioral Science 15 (4): 449–469.10.1177/002188637901500402
   Web of Science ®Google Scholar
• Liljegren, A. 2012. “Pragmatic Professionalism: Micro-level Discourse in Social Work.” European Journal of Social Work 15 (3): 295–312.10.1080/13691457.2010.543888
   Web of Science ®Google Scholar
• Lindquist, A.-L. 2012. Från krisande organisation till “krisorganisation” – kvalité i socialt barnavårdsarbete genom ökad personalstabilitet [from Troubled Organizations to Crisis Organizations – Quality in Child Care Work through Increased Staff Stability]. Västerås: Edita Västra Aros, Stiftelsen Allmäna Barnhuset.
   Google Scholar
• Lipsky, M. 2010. Street-level Bureaucracy, 30th Ann. Ed.: Dilemmas of the Individual in Public Service. New York: Russell Sage Foundation.
   Google Scholar
• Lundström, T., and E. Shanks. 2013. Hård yta men mjukt innanmäte. Om hur chefer inom den sociala barnavården översätter evidensbaserat socialt arbete till lokal praktik [Managers in child welfare on translating evidence-based social work to local practice]. Socialvetenskaplig tidsskrift 2: 108–126.
   Google Scholar
• Martinell Barfoed, E. M., and K. Jacobsson. 2012. “Moving from ‘Gut Feeling’ to ‘Pure Facts’: Launching the ASI Interview as Part of In-service Training for Social Workers.” Nordic Social Work Research 2 (1): 5–20.10.1080/2156857X.2012.667245
   Google Scholar
• Matscheck, D., and L. Berg Eklundh. 2015. “Does BBIC Make a Difference? Structured Assessment of Child Protection and Support.” Nordic Social Work Research 5 (3): 193–211.10.1080/2156857X.2014.986749
   Google Scholar
• NBHW (National Board of Health and Welfare). 2008. Social barnavård i förändring [Social Child Care in Transition]. Stockholm: Socialstyrelsen.
   Google Scholar
• Nygren, L., U. Hyvönen, and E. Khoo. 2009. “The Travelling Idea of Looking after Children: Conditions for Moulding a Systematic Approach in Child Welfare into Three National Contexts – Australia, Canada and Sweden.” Australian Social Work 62 (4): 491–506.10.1080/03124070903281135
   Web of Science ®Google Scholar
• Ponnert, L., and K. Svensson. 2016. “Standardisation – The End of Professional Discretion?” European Journal of Social Work 3–4: 686–599.
   Google Scholar
• Power, M. 1997. The Audit Society: Rituals of Verification. Oxford: OUP.
   Google Scholar
• Sahlin, K., and L. Wedlin. 2008. “Circulating Ideas: Imitation, Translation and Editing.” In The Sage Handbook of Organizational Institutionalism, edited by R. Greenwood, C. Oliver, R. Suddaby, and K. Sahlin-Andersson, 218–242. London: Sage.10.4135/9781849200387
   Google Scholar
• Scott, W. R. 2008. “Lords of the Dance: Professionals as Institutional Agents.” Organization Studies 29 (2): 219–238.10.1177/0170840607088151
   Web of Science ®Google Scholar
• Shanks, E., T. Lundström, and S. Wiklund. 2015. “Middle Managers in Social Work: Professional Identity and Management in a Marketised Welfare State.” British Journal of Social Work 45 (6): 1871–1887.10.1093/bjsw/bcu061
   Web of Science ®Google Scholar
• Shaw, I., M. Bell, I. Sinclair, P. Sloper, W. Mitchell, P. Dyson, and J. Rafferty. 2009. “An Exemplary Scheme? An Evaluation of the Integrated Children’s System.” British Journal of Social Work 39 (4): 613–626.10.1093/bjsw/bcp040
   Web of Science ®Google Scholar
• Svensson, L. G. 2010. “Professions, Organizations, Collegiality and Accountability.” In Sociology of Professions: Continental and Anglo-Saxon Traditions, edited by L. Svensson and J. Evetts, 145–166. Borås: Daidalos.
   Google Scholar
• Tavory, I., and S. Timmermans. 2014. Abductive Analysis: Theorizing Qualitative Research. Chicago: University of Chicago Press.10.7208/chicago/9780226180458.001.0001
   Google Scholar
• Timmermans, S., and S. Epstein. 2010. “A World of Standards but Not a Standard World: Toward a Sociology of Standards and Standardization.” Annual Review of Sociology 36: 69–89.10.1146/annurev.soc.012809.102629
   Web of Science ®Google Scholar
• Wastell, D., S. White, K. Broadhurst, S. Peckover, and A. Pithouse. 2010. “Children's Services in the Iron Cage of Performance Management: Street-level Bureaucracy and the Spectre of Švejkism.” International Journal of Social Welfare 19 (3): 310–320.10.1111/j.1468-2397.2009.00716.x
   Web of Science ®Google Scholar
• White, S., C. Hall, and S. Peckover. 2009. “The Descriptive Tyranny of the Common Assessment Framework: Technologies of Categorization and Professional Practice in Child Welfare.” British Journal of Social Work 39 (7): 1197–1121.10.1093/bjsw/bcn053
   Web of Science ®Google Scholar