Creeping under the skin: manifestations of client violence towards social workers in Swedish individual and family services

References

• Abbas, M. J., M. Chikoore, and M. Wang. 2018. “Why Suicide ? The Analysis of Motives for Self-Harm.” June 2017. 209–225. DOI:10.1017/S135246581700042X.
   Google Scholar
• AFS. 1993. 2 Våld och Hot i Arbetsmiljön.
   Google Scholar
• Anderson, C., and S. Kirkpatrick. 2016. “Narrative Interviewing.” International Journal of Clinical Pharmacy 38 (3): 631–634. doi:10.1007/s11096-015-0222-0.
   PubMed Web of Science ®Google Scholar
• Andersson, P., and C. Överlien. 2017. ““If You Take It Personally You Break” Neglected Voices on Violence in Secure Units for Adolescents.” Social Work and Social Sciences Review 19 (3): 61–80. doi:10.1921/swssr.v19i3.1191.
   Google Scholar
• Balan, S. 2010. M . Foucault ’ s View on Power Relations. Bucharest: University of Bucharest.
   Google Scholar
• Blom, B. 1998. Marknadsorientering Av Socialtjänstens Individ- Och Familjeomsorg Om Villkor, Processer Och Konsekvenser(Market orientation of individual and family care services - conditions, processes and consequences). Issue 27, Umeå: Umeå University.
   Google Scholar
• Bowie, V. 2012. “Defining Violence at Work: A New Typology.” In Violence at Work: Causes, Patterns and Prevention, edited by M. Gill, B. Fisher, and V. Bowie, 240, New York: Routledge.
   Google Scholar
• Braun, V., and V. Clarke. 2006. “Qualitative Research in Psychology Using Thematic Analysis in Psychology Using Thematic Analysis in Psychology.” Qualitative Research in Psychology 3 (2): 77–101. doi:10.1191/1478088706qp063oa.
   Google Scholar
• Clark, S. C. 2000. “Work/family Border Theory: A New Theory of Work/family Balance.” In HUMAN RELATIONS 53 (6): 747–770. doi:10.1177/0018726700536001.
   Web of Science ®Google Scholar
• Foucault, M. 1982. “The Subject and Power.” Critical Inquiry 8 (4): 777–795. doi:10.1086/448181.
   Web of Science ®Google Scholar
• Foucault, M., C. Gordon, and S. Yates. 1980. “Power-knowledge: Selected Interviews and Other Writings, 1972–1977.” In Encyclopedia of Critical Psychology. Brighton: Harvester Press. doi:10.1007/978-1-4614-5583-7_438.
   Google Scholar
• Foucault, M., P. Rabinow, J. D. Faubion, and R. Hurley. 2000. Essential Works of Foucault, 1954–1984. New York: New Press. http://search.ebscohost.com/login.aspx?direct=true&AuthType=shib&db=cat02894a&AN=hig.2468139&lang=sv&site=eds-live&custid=s3912055
   Google Scholar
• Government Offices of Sweden. 2005. Local Government in Sweden – Organisation, Activities and Finance. Stockholm.
   Google Scholar
• Grell, P., B. Blom, and N. Ahmadi. 2019. “Conditions for Helping Relations in Specialized Personal Social Services – A Client Perspective on the Influence of Organizational Struc-ture.” Nordic Social Work Research 00 ( 00): 1–13. doi:10.1080/2156857x.2019.1596148.
   Google Scholar
• Grell, P., N. Ahmadi, and B. Blom. 2016. “‘Sometimes It’s Really Complicated!’ – Clients with Complex Needs on Their Encounters with Specialised Personal Social Service Organisations in Sweden.” Nordic Social Work Research 6 (3): 188–200. doi:10.1080/2156857x.2016.1156017.
   Google Scholar
• Heiskanen, M. 2007. “Violence at Work in Finland; Trends, Contents, and Prevention.” Journal of Scandinavian Studies in Criminology and Crime Prevention 8 (1): 22–40. doi:10.1080/14043850701278473.
   Google Scholar
• ILO. 2003. “Code of Practice on Workplace Violence in Services Sectors and Measures to Combat This Phenomenon.” International Labour Review. 143 (October): 20. http://proquest.umi.com/pqdweb?did=85572776&Fmt=7&clientId=13395&RQT=309&VName=PQD
   Google Scholar
• ILO, ICN, WHO, & PSI. 2003. “Joint Programme on Workplace Violence in the Health Sector - Questionnaire.” In International Labour Office (ILO), International Council of Nurses (ICN), World Health Organization (WHO), Public Services International (PSI). http://www.who.int/violence_injury_prevention/violence/interpersonal/en/WVquestionnaire.pdf?ua=1
   Google Scholar
• Koritsas, S., J. Coles, and M. Boyle. 2010. “Workplace Violence Towards Social Workers: The Australian Experience.” Ssrn 257–271. doi:10.1093/bjsw/bcn134.
   Google Scholar
• Lauri, M. 2016. Narratives of Governing : Rationalization, Responsibility and Resistance in Social Work. Umeå: Umeå University.
   Google Scholar
• Leadbetter, D. 1993. “Trends in Assaults on Social Work Staff: The Experience of One Scottish Department.” British Journal of Social Work 23 (6): 613–628. doi:10.1093/oxfordjournals.bjsw.a056012.
   Web of Science ®Google Scholar
• Littlechild, B. 2003. Managing Violence, Aggression and Conflict in Social Work Issue December. Hertfordshire: University of Hertfordshire.
   Google Scholar
• Littlechild, B. 2005. “The Nature and Effects of Violence against Child-protection Social Workers: Providing Effective Support.” British Journal of Social Work 35 (3): 387–401. doi:10.1093/bjsw/bch188.
   Web of Science ®Google Scholar
• Littlechild, B., S. Hunt, C. Goddard, J. Cooper, B. Raynes, and J. Wild. 2016. “The Effects of Violence and Aggression from Parents on Child Protection Workers’ Personal, Family, and Professional Lives.” SAGE Open 6 (1): 1. doi:10.1177/2158244015624951.
   Web of Science ®Google Scholar
• Lundgren, M., B. Blom, S. Morén, and M. Perlinski. 2009. “Från Integrering till Specialisering : Om Organisering Av Socialtjänstens Individ- Och Familjeomsorg 1988-2008.” Socialvetenskaplig Tidskrift 2: 162–183.
   Google Scholar
• Macdonald, G., and F. Sirotich. 2005. “Violence in the Social Work Workplace: The Canadian Experience.” International Social Work 48 (6): 772–781. doi:10.1177/0020872805057087.
   Web of Science ®Google Scholar
• Milczarek, M. 2010. Workplace Violence and Harassment: A European Picture. Luxembourg: European Agency for Safety and Health at Work (EU-OSHA). doi:10.2802/12198.
   Google Scholar
• Novus. 2017. “Yrkesverksamma Medlemmar Om Hot Eller Våld I Samband Med Arbete.”
   Google Scholar
• Nybom, J. 2011. “Aktivering I Socialt Arbete Med Biståndsmottagare I Fyra Svenska Kommuner.” European Journal of Social Work 14 (3): 339–361. doi:10.1080/13691457.2010.501021.
   Web of Science ®Google Scholar
• Padyab, M., and M. Ghazinour. 2015. “A Comparative Study of Experiences of Client Violence and Its Impact among Iranian and Swedish Social Workers.” European Journal of Social Work 18 (1): 129–139. doi:10.1080/13691457.2014.883367.
   Web of Science ®Google Scholar
• Patton, M. Q. 2015. Qualitative Research & Evaluation Methods : Integrating Theory and Practice. 4 ed. California: SAGE Publications, . http://search.ebscohost.com/login.aspx?direct=true&AuthType=shib&db=cat02894a&AN=hig.17225368&lang=sv&site=eds-live&custid=s3912055
   Google Scholar
• Perlinski, M., B. Blom, and S. Morén. 2012. “Different Worlds within Swedish Personal Social Services. Social Worker’s Views on Conditions for Client Work in Different Organisational Models.” Social Work and Society 10 (2): 1–18.
   Google Scholar
• Pollack, D. 2010. “Social Work and Violent Clients: An International Perspective.” International Social Work 53 (2): 277–282. doi:10.1177/0020872809357285.
   Web of Science ®Google Scholar
• Radey, M., and D. J. Wilke. 2018. “Client-Perpetrated Violence Among Frontline Child Welfare Workers.” Journal of Interpersonal Violence 886260518812792. doi:10.1177/0886260518812792.
   PubMedGoogle Scholar
• Rasmussen, S., K. Hawton, S. Philpott-morgan, and R. C. O. Connor. 2016. “Why Do Adolescents Self-Harm ? An Investigation of Motives in a Community Sample” Crisis. 37 (3): 176-183. doi:10.1027/0227-5910/a000369.
   Google Scholar
• Regehr, C., and G. D. Glancy. 2011. “When Social Workers are Stalked: Risks, Strategies, and Legal Protections.” Clinical Social Work Journal 39 (3): 232–242. doi:10.1007/s10615-010-0303-4.
   Web of Science ®Google Scholar
• SFS. 2001:453. The Social Services Act. Regeringskansliets Rättsdatabaser (Legal Database of the Government Offices of Sweden). Stockholm. http://rkrattsbaser.gov.se/sfst?bet=2001:453
   Google Scholar
• SFS. 2017:900. The Administrative Procedure Act. Regeringskansliets Rättsdatabaser (Legal Database of the Government Offices of Sweden). Stockholm. http://rkrattsbaser.gov.se/sfst?bet=2017:900
   Google Scholar
• Skinnari, J., K. Hurve, and A. Jonsson. 2016. “Otillåten Påverkan Mot Myndighetspersoner. En Uppföljning (Unlawful Influence on Public Agency Personnel).”
   Google Scholar
• Stanko, E. A. 2003. The Meanings of Violence. London, Routledge. http://search.ebscohost.com/login.aspx?direct=true&AuthType=shib&db=nlebk&AN=139149&lang=sv&site=eds-live&custid=s3912055
   Google Scholar
• Stranz, H., S. Wiklund, and P. Karlsson. 2016. “People Processing in Swedish Personal Social Services. On the Individuals, Their Predicaments and the Outcomes of Organisational Screening.” Nordic Social Work Research 6 (3): 174–187. doi:10.1080/2156857x.2015.1134630.
   Google Scholar
• Swedish Work Environment Authority. 2018. “Projektrapport ” Socialsekreterares arbetsmiljö ” (Project Report: Social workers’ working environment).”
   Google Scholar
• Tham, P. 2007. “Why are They Leaving? Factors Affecting Intention to Leave among Social Workers in Child Welfare.” British Journal of Social Work 37 (7): 1225–1246. doi:10.1093/bjsw/bcl054.
   Web of Science ®Google Scholar
• Waddington, P. 2005. “Appraising the Inclusive Definition of Workplace “Violence.”.” British Journal of Criminology 45 (2): 141–164. doi:10.1093/bjc/azh052.
   Web of Science ®Google Scholar
• Waddington, P., D. Badger, and R. Bull. 2012. “The Violent Workplace.” The Violent Workplace. doi:10.4324/9781843926900.
   Google Scholar
• Welander, J., and W. Astvik. 2017. “Stressrelaterad Ohälsa Och Arbetstrivsel Hos Medarbetare Och Chefer I Socialtjänsten” (Stress-related illhealth and wellbeing among co-workers and managers in the social services). Arbetsmarknad & Arbetsliv 23 (2): 8–26.
   Google Scholar
• Welander, J., W. Astvik, and K. Isaksson. 2017. “Corrosion of Trust: Violation of Psychological Contracts as a Reason for Turnover Amongst Social Workers.” Nordic Social Work Research 7 (1): 67–79. doi:10.1080/2156857x.2016.1203814.
   Google Scholar
• Wikman, S. 2012. Våld I Arbetslivet: Utveckling, Uppmärksamhet Och Åtgärder (Violence in the workplace: trends, attention and safety measures). Issue 30. Stockholm: Stockholms Universitet.
   Google Scholar
• Zelnick, J. R., E. Slayter, B. Flanzbaum, N. G. Butler, B. Domingo, J. Perlstein, and C. Trust. 2013. “Part of the Job? Workplace Violence in Massachusetts Social Service Agencies.” Health & Social Work 38 (2): 75–85. doi:10.1093/hsw/hlt007.
   PubMed Web of Science ®Google Scholar