594
Views
8
CrossRef citations to date
0
Altmetric
Articles

Selfless and strategic, interpersonal and institutional: a continuum of paradoxical organizational compassion dimensions

, , &
Pages 16-39 | Received 01 Sep 2018, Accepted 21 Jan 2019, Published online: 01 Feb 2019

References

  • Abdallah, C., Denis, J.L., and Langley, A., 2011. Having your cake and eating it too: discourses of transcendence and their role in organizational change dynamics. Journal of Organizational Change Management, 24 (3), 333–348. doi:10.1108/09534811111132730
  • Alvesson, M. and Willmott, H., 1992. On the idea of emancipation in management and organization studies. Academy of Management Review, 17 (3), 432–464. doi:10.5465/amr.1992.4281977
  • Bednarek, R., Paroutis, S., and Sillince, J., 2017. Transcendence through rhetorical practices: responding to paradox in the science sector. Organization Studies, 38 (1), 77–101. 01708406. doi:10.1177/0170840616655486.
  • Benioff, M. and Adler, C., 2007. The business of changing the world: twenty great leaders on strategic corporate philanthropy. New York: McGraw Hill Professional.
  • Benioff, M. and Southwick, K., 2004. Compassionate capitalism. Prompton Plains, NJ: Career Press.
  • Bennett, W.L. and Lagos, T., 2007. Logo logic: the ups and downs of branded political communication. The Annals of the American Academy of Political and Social Science, 611 (1), 193–206. doi:10.1177/0002716206298484
  • Boyle, M.V. and Healy, J., 2003. Balancing mysterium and ónus: doing spiritual work within emotion laden organizations. Organization, 10 (2), 351–373. doi:10.1177/1350508403010002010
  • Broadbent, J. and Laughlin, R., 2009. Performance management systems: A conceptual model. Management Accounting Research, 20 (4), 283–295. doi:10.1016/j.mar.2009.07.004
  • Burrell, G., 1994. Modernism, post modernism and organizational analysis 4: the contribution of Jürgen Habermas. Organization Studies, 9 (2), 221–225. doi:10.1177/017084068800900205
  • Cameron, K.S., Bright, D., and Caza, A., 2004. Exploring the relationships between organizational virtuousness and performance. American Behavioural Scientist, 47 (6), 766–790. doi:10.1177/0002764203260209
  • Cameron, K.S., et al., 2011. Effects of positive practices on organizational effectiveness. The Journal of Applied Behavioural Science, 47 (3), 266–308. doi:10.1177/0021886310395514
  • Cartwright, D.E., 1984. Kant, Schopenhauer, and Nietzsche on the morality of pity. Journal of the History of Ideas, 45 (1), 83–98. doi:10.2307/2709332
  • Cooper, R. and Burrell, G., 1988. Modernism, postmodernism and organizational analysis: an introduction. Organization Studies, 9 (1), 91–112. doi:10.1177/017084068800900112
  • Corbin, J. and Strauss, A., 2008. Basics of qualitative research: techniques and procedures for developing grounded theory. 3rd ed. Thousand Oaks, CA: Sage.
  • Csikszentmihalyi, M., 1990. Flow. New York, NY: Harper & Row.
  • Da Cunha, J.V., Clegg, S.R., and Cunha, M.P., 2002. Management, paradox, and permanent dialectics. In: S.R. Clegg, ed. Management and organization paradoxes, 11–40, Amsterdam, The Netherlands: John Benjamins Publishing Company.
  • Danielsen, G., 2013. Meeting human needs, preventing violence: applying human needs theory to the conflict in Sri Lanka. (Master’s Thesis). University del Salvador.
  • Du Gay, P., 2008. Without affection or enthusiasm: problems of involvement and attachment in ‘responsive’ public management. Organization, 15 (3), 335–353.
  • Dutton, J.E., et al., 2002. Leading in times of trauma. Harvard Business Review, 80 (1), 54–61.
  • Dutton, J.E., Workman, K.M., and Hardin, A.,E., 2014. Compassion at work. The Annual Review of Organization Psychology and Organizational Behaviour, 1, 277–304. doi:10.1146/annurev-orgpsych-031413-091221
  • Eisenhardt, K.M., 1989. Building theories from case study research. Academy of Management Review, 14, 532–550. doi:10.5465/amr.1989.4308385
  • Eisenhardt, K.,M. and Graebner, M.,E., 2007. Theory building from cases: opportunities and challenges. Academy of Management Journal, 50, 25–32. doi:10.5465/amj.2007.24160888
  • Elder-Vass, D., 2018. Lifeworld and systems in the digital economy. European Journal of Social Theory, 21 (2), 227–244. doi:10.1177/1368431017709703
  • Finlayson, J.G., 2005. Habermas: A very short introduction. Oxford: Oxford University Press.
  • Fleming, P., Roberts, J., and Garsten, C., 2013. In search of corporate social responsibility: introduction to special issue. Organization, 20 (3), 337–348. doi:10.1177/1350508413479581
  • Fraser, N., 1989. Unruly practices: power, discourse and gender in contemporary social theory. Cambridge: Polity.
  • Friedman, M., 1967. Capitalism and freedom. Chicago: University of Chicago press.
  • Friedman, M., 1970. The social responsibility of business is to increase its profits. The New York times magazine,13.http://www.colorado.edu/studentgroups/libertarians/issues/frie
  • Friedman, M., 1979. Interview with Phil Donahue. Available from https://www.youtube.com/watch?v=RWsx1X8PV_A
  • Fryer, B., 2013. The rise of compassionate management (finally). Harvard business review, Boston. http://blogs.hbr.org/2013/09/the-rise-of-compassionate-management-finally/>
  • Fryer, M., 2012. Facilitative leadership: drawing on Jürgen Habermas’ model of ideal speech to propose a less impositional way to lead. Organization, 19 (1), 25–43. doi:10.1177/1350508411401462
  • Grant, J., 1988. Women as managers: what they can offer to organizations. Organizational Dynamics, 16 (3), 56–63. doi:10.1016/0090-2616(88)90036-8
  • Habermas, J., 1984. The theory of communicative action . Vol. 1, Boston, MA: Beacon Press.
  • Habermas, J., 1987. The theory of communicative action. Vol. 2. T. McCarthy, Trans. Boston, MA: Beacon Press.
  • Habermas, J., 1990. Moral consciousness and communicative action. Cambridge: MIT Press.
  • Habermas, J., 1996. Between facts and norms: contributions to a discourse theory of law and democracy. Cambridge, MA: MIT Press.
  • Hargrave, T.J. and Van de Ven, A.H., 2016. Integrating dialectical and paradox perspectives on managing contradictions in organizations. Organization Studies. doi:10.1177/0170840616640843.
  • Havva, K., 2009. Nonviolent communication in political conflicts. USAK.Yearbook of International Politics and Law, 2, 349–362.
  • Hofstede, G., Hofstede, G.J., and Minkov, M., 1991. Cultures and organizations:. London: Software of the mind: McGraw-Hill.
  • Janssens, M. and Steyaert, C., 1999. The world in two and a third way out? The concept of duality in organization theory and practice. Scandinavian Journal of Management., 15 (2), 121–139. doi:10.1016/S0956-5221(98)00010-4
  • Jarzabkowski, P., Lê, J.K., and Van de Ven, A.H., 2013. Responding to competing strategic demands: how organizing, belonging, and performing paradoxes coevolve. Strategic Organization, 11 (3), 245–280. doi:10.1177/1476127013481016
  • Josserand, E., Teo, S., and Clegg, S.R., 2006. From bureaucratic to post-bureaucratic: the difficulties of transition. Journal of Organizational Change Management, 19 (1), 54–64. doi:10.1108/09534810610643686
  • Kanov, J.M., et al., 2004. Compassion in organizational life. American Behavioural Scientist, 47, 808–827. doi:10.1177/0002764203260211
  • Kant, I., 1996. The metaphysics of morals. Cambridge: Cambridge University Press.
  • Kant, I., [1785] 1993. Grounding for the metaphysics of morals. J. W. Ellington, Trans. 3rd. Indianapolis: Hackett.
  • Kavan, H., 2005. Compassionate capitalism: how corporations can make doing good an integral part of doing well. Women In Management Review, 20 (3), 208–210. doi:10.1108/09649420510591889
  • Lasley, M., 2005. Difficult Conversations: authentic communication leads to greater understanding and teamwork. Group Facilitation: A Research and Applications Journal, 7, 13–20.
  • Lawrence, T.B. and Phillips, N., 2004. From Moby Dick to Free Willy: macro-cultural discourse and institutional entrepreneurship in emerging institutional fields. Organization, 11 (5), 689–711. doi:10.1177/1350508404046457
  • Lewis, M.W., 2000. Exploring paradox: toward a more comprehensive guide. Academy of Management Review, 25 (4), 760–776. doi:10.5465/amr.2000.3707712
  • Lewis, M.W., Andriopoulos, C., and Smith, W.K., 2014. Paradoxical leadership to enable strategic agility. California Management Review, 56 (3), 58–77. doi:10.1525/cmr.2014.56.3.58
  • Lilius, J.M., et al., 2011a. Compassion revealed: what we know about compassion at work (and where we need to know more). In: K.S. Cameron and G. Spreitzer, eds. The handbook of positive organizational scholarship. Oxford: Oxford University Press, 273–287.
  • Lilius, J.M., et al., 2011b. Understanding compassion capability. Human Relations, 64, 873–899. doi:10.1177/0018726710396250
  • Lüscher, L.S. and Lewis, M.W., 2008. Organizational change and managerial sensemaking: working through paradox. Academy of Management Journal, 51 (2), 221–240. doi:10.5465/amj.2008.31767217
  • Mackey, J., Friedman, T.J., and Rodgers, T.J., 2005. Rethinking the social responsibility of business. Journal of Reason, 10, 15–17.
  • Mackey, J. and Sisodia, R.S., 2013. Conscious capitalism: liberating the heroic spirit of business. Boston: Harvard Business Press.
  • Madden, L., et al., 2012. Emergent organizational capacity for compassion. Academy of Management Review, 37, 689–708. doi:10.5465/amr.2010.0424
  • Mandeville, B., 1806. The fable of the bees; or, private vices, public benefits. London: T. Ostell.
  • McCarthy, T., 1991. Complexity and democracy: or the seducements of systems theory. In: A. Honneth and H. Joas, eds. Communicative action: essays on Ju¨rgen Habermas’s the theory of communicative Action. Cambridge: Polity, 119–139.
  • McKenna, S., Garcia-Lorenzo, L., and Bridgman, T., 2010. Managing, managerial control and managerial identity in the post-bureaucratic world. Journal of Management Development, 29 (2), 128–136. doi:10.1108/02621711011019260
  • Miles, M. and Huberman, A., 1994. Qualitative data analysis. 2nd. Thousand Oasks: Sage.
  • Mouzelis, N.P., 1997. Social and system integration: lockwood, Habermas, Giddens. Sociology, 31 (1), 111–119. doi:10.1177/0038038597031001008
  • Nietzsche, F., 1966. Beyond good and evil (W. Kaufmann, Trans.). In: W. Kaufmann, ed. Basic writings of Nietzsche. New York: The Modern Library, 181–435.
  • Nietzsche, F., 1997. Daybreak. R.J. Hollingdale, Trans. Cambridge: Cambridge University Press.
  • Nietzsche, F., 1998. On the genealogy of morals. D. Smith, Trans. New York: Oxford University Press.
  • Nietzsche, F., 2002. Thus spoke Zarathustra. A Del Caro, Trans. Cambridge: Cambridge University Press.
  • Nussbaum, M.C., 2003. Upheavals of thought: the intelligence of emotions. Cambridge: Cambridge University Press.
  • Peters, T., 1986. Competition and compassion. California Management Review, 28 (4), 11–26. doi:10.2307/41165212
  • Plato, 1992. Republic G.M.A. Grube & C.D.C. Reeve, Trans. Indianapolis: Hackett Publishing, Co., Inc.
  • Poole, M.S. and Putnam, L.L. 2008. Organizational Paradox. In: S.R. Clegg and J.R. Bailey, eds. International encyclopedia of organizational studies. Thousand Oaks, CA: Sage, Vol. 3, 1146–1149.
  • Porter, M.E. and Kramer, M.R., 2011. Creating shared value. Harvard Business Review, 89 (1/2), 62–77.
  • Pullen, A. and Rhodes, C., 2015. Ethics and embodiment in organizations. Organization., 22 (2), 159–165. doi:10.1177/1350508414558727
  • Pullen, A. and Simpson, R., 2009. Managing difference in feminized work: men, otherness and social practice. Human Relations, 62 (4), 561. doi:10.1177/0018726708101989
  • Putnam, L.L., Fairhurst, G.T., and Banghart, S., 2016. Contradictions, dialectics, and paradoxes in organizations: a constitutive approach. The Academy of Management Annals, 10 (1), 65–171.
  • Rasche, A. and Scherer, A.G., 2014. Jurgen Habermas and Organization Studies: contributions and future prospects. In: P. Adler., et al., eds. Oxford handbook of sociology, social theory, and organization studies. Oxford: Oxford University Press, 158–181.
  • Rosenberg, M., 1999. Nonviolent communication: A language of compassion. Del Mar, CA: PuddleDancer Press.
  • Rosenberg, M., 2003. Nonviolent communication: a language of life. 2nd. Encinitas, CA: PuddleDancer Press.
  • Rosenberg, M., 2005a. The heart of social change: how to make a difference in your world. Encinitas, CA: PuddleDancer Press.
  • Rosenberg, M., 2005b. Speak peace in a world of conflict: what you say next will change your world. Encinitas, CA: PuddleDancer Press.
  • Rousseau, J.J., 1762/2003. Emile. W.H. Payne, Trans. Amherst, NY: Prometheus Books.
  • Rousseau, J.J., 1767. The social contract or principles of political right. G. D .Cole, Trans. University of Virginia Library.
  • Scherer, A.G. and Palazzo, G., 2007. Toward a political conception of corporate responsibility: business and society seen from a Habermasian perspective. Academy of Management Review, 32 (4), 1096–1120. doi:10.5465/amr.2007.26585837
  • Shrira, A., et al., 2011. The positivity ratio and functioning under stress. Stress and Health, 27 (4), 265–271. doi:10.1002/smi.v27.4
  • Simpson, A., Clegg, S., and Pitsis, T., 2014b. Normal compassion: a framework for compassion decision making. Journal Business Ethics, 119 (4), 473–491. doi:10.1007/s10551-013-1831-y
  • Simpson, A.V. and Berti, M., 2019. Transcending organizational compassion paradoxes by enacting wise compassion courageously. Journal of Management Inquiry, accepted for publication doi:10.1177/1056492618821188.
  • Simpson, A.V., Clegg, S., and Cunha, M.P., 2013a. Expressing compassion in the face of crisis: organizational practices in the aftermath of the Brisbane floods of 2011. Journal of Contingencies and Crisis Management, 21 (2), 115–124. doi:10.1111/jccm.2013.21.issue-2
  • Simpson, A.V., Clegg, S., and Freeder, D., 2013b. Power, compassion and organization. Journal of Political Power, 6 (3), 385–404. doi:10.1080/2158379X.2013.846558
  • Simpson, A.V., et al., 2014c. Doing compassion or doing discipline? Power relations and the magdalene laundries. Journal of Political Power, 7 (2), 253–274. doi:10.1080/2158379X.2014.927684
  • Simpson, A.V., Clegg, S., and Pitsis, T., 2014a. I used to care but things have changed: A genealogy of compassion in organizational theory. Journal of Management Inquiry, 23 (4), 347–359. doi:10.1177/1056492614521895
  • Simpson, A.V. and Farr-Wharton, B., 2017. NEAR organizational compassion scale: validity, reliability and correlations. In: Paper presented at the Australian and New Zealand Academy of Management (ANZAM). Melbourne, Australia: RMIT Univeresity.
  • Smith, A., 1776. An inquiry into the nature and causes of the wealth of nations. London: Cass.
  • Smith, W.K. and Lewis, M.W., 2011. Toward a theory of paradox: A dynamic equilibrium model of organizing. Academy of Management Review, 36 (2), 381–403.
  • Smith, W.K. and Tushman, M.L., 2005. Managing strategic contradictions: A top management model for managing innovation streams. Organization Science. 16 (5), 522–536.
  • Solomon, R.C., 1997. Competition, care, and compassion: toward a nonchauvinist view of the corporation. In: A. Larson and R.E. Freeman, eds. Women’s studies and business ethics: toward a new conversation. New York: Oxford University Press, 144–173.
  • Solomon, R.C., 2004. Aristotle, ethics and business organizations. Organization, 25 (6), 1021–1043.
  • Spinoza, B., 1996. Ethics. E. Curley, Ed (E. Curley, Trans.). London: Penguin Books.
  • Strauss, A.L. and Corbin, J., 1998. Basics of qualitative research: techniques and procedures for developing grounded theory. 2nd ed. Thousand Oaks, CA: Sage.
  • Thompson, V.A., 1975. Without sympathy or enthusiasm: the problem of administrative compassion. Alabama: University of Alabama Press.
  • Tracy, S.J., 2004. Dialectic, contradiction, or double bind? Analyzing and theorizing employee reactions to organizational tension. Journal of Applied Communication Research., 32 (2), 119–146. doi:10.1080/0090988042000210025
  • Tsui, A.S., 2013. On compassionate scholarship: why should we care? Academy of Management Review, 38 (2), 167–181. doi:10.5465/amr.2012.0408
  • Van de Velde, E., Vermeir, W., and Corten, F., 2005. Corporate social responsibility and financial performance. Corporate Governance, 5 (3), 129–138. doi:10.1108/14720700510604760
  • Voltaire, 1778. Letters concerning the English nation. London: J and R Tonson, D Midwinter, M Cooper and J Hodges.
  • Westenholz, A., 1993. Paradoxical thinking and change in the frames of reference. Organization Studies., 14 (1), 37–58. doi:10.1177/017084069301400104
  • Worline, M. and Dutton, J.E., 2017. Awakening compassion at work: the quiet power that elevates people and organizations. Oakland, CA: Berrett-Koehler Publishers.
  • Wrzesniewski, A., et al., 1997. Jobs, careers, and callings: people’s relations to their work. Journal of Research in Personality, 31 (1), 21–33. doi:10.1006/jrpe.1997.2162
  • Yin, R.K., 2009. Case study research: designs and methods, applied social research methods series. 4th ed. Thousand Oaks, CA: Sage.

Reprints and Corporate Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

To request a reprint or corporate permissions for this article, please click on the relevant link below:

Academic Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

Obtain permissions instantly via Rightslink by clicking on the button below:

If you are unable to obtain permissions via Rightslink, please complete and submit this Permissions form. For more information, please visit our Permissions help page.