2,256
Views
11
CrossRef citations to date
0
Altmetric
Research Paper

Empathy in vaccination counselling: a survey on the impact of a three-day residential course

ORCID Icon, ORCID Icon, , , , & ORCID Icon show all
Pages 631-636 | Received 25 Jun 2018, Accepted 10 Oct 2018, Published online: 15 Nov 2018

References

  • MacDonald NE. the SAGE Working Group on Vaccine Hesitancy. Vaccine hesitancy: definition, scope and determinants. Vaccine. 2015;33(34):4161–4164. doi:10.1016/j.vaccine.2015.04.036.
  • Dubé E, Gagnon D, MacDonald NE. SAGE Working Group on Vaccine Hesitancy. Strategies intended to address vaccine hesitancy: review of published reviews. Vaccine. 2015;33(34):4191–4203. doi:10.1016/j.vaccine.2015.04.041.
  • Marti M, de Cola M, MacDonald NE, Dumolard L, Duclos P. Assessments of global drivers of vaccine hesitancy in 2014-Looking beyond safety concerns. PLoS One. 2017;12(3):e0172310. doi:10.1371/journal.pone.0172310.
  • Curry DW, Perry HB, Tirmizi SN, Goldstein AL, Lynch MC. Assessing the effectiveness of house-to-house visits on routine oral polio immunization completion and tracking of defaulters. J Health Popul Nutr. 2014;32(2):356–366.
  • Berhane Y, Pickering J. Are reminder stickers effective in reducing immunization dropout rates in Addis Ababa, Ethiopia?. J Trop Med Hyg. 1993;96(3):139–145.
  • Haji A, Lowther S, Ngan’ga Z, Gura Z, Tabu C, Sandhu H, Arvelo W. Reducing routine vaccination dropout rates: evaluating two interventions in three Kenyan districts, 2014. BMC Public Health. 2016;16:152. doi:10.1186/s12889-016-2823-5.
  • Leask J, Kinnersley P, Jackson C, Cheater F, Bedford H, Rowles G. Communicating with parents about vaccination: a framework for health professionals. BMC Pediatr. 2012;12:154. doi:10.1186/1471-2431-12-34.
  • Ames HM, Glenton C, Lewin S. Parents’ and informal caregivers’ views and experiences of communication about routine childhood vaccination: a synthesis of qualitative evidence. Cochrane Database Syst Rev. 2017;2:CD011787.
  • Smith PJ, Humiston SG, Marcuse EK, Zhao Z, Dorell CG, Howes C, Hibbs B. Parental delay or refusal of vaccine doses, childhood vaccination coverage at 24 months of age, and the health belief model. Public Health Rep. 2011;126(Suppl 2):135–146. doi:10.1177/00333549111260S215.
  • Gust DA, Darling N, Kennedy A, Schwartz B. Parents with doubts about vaccines: which vaccines and reasons why. Pediatrics. 2008;122(4):718–725. doi:10.1542/peds.2007-0538.
  • Kennedy A, Lavail K, Nowak G, Basket M, Landry S. Confidence about vaccines in the United States: understanding parents’ perceptions. Health Aff Proj Hope. 2011;30(6):1151–1159. doi:10.1377/hlthaff.2011.0396.
  • Miller LS, Kourbatova EV, Goodman S, Ray SM. BRIEF REPORT: risk factors for pneumococcal vaccine refusal in adults. J Gen Intern Med. 2005;20(7):650–652. doi:10.1111/j.1525-1497.2005.0118.x.
  • McKee C, Bohannon K. Exploring the reasons behind parental refusal of vaccines. J Pediatr Pharmacol Ther. 2016;21(2):104–109.
  • Simone B, Carrillo-Santisteve P, Lopalco PL. Healthcare workers role in keeping MMR vaccination uptake high in Europe: a review of evidence. Euro Surveill. 2012;17:26.
  • Healy CM, Pickering LK. How to communicate with vaccine-hesitant parents. Pediatrics. 2011;127(Suppl 1):S127–33. doi:10.1542/peds.2010-1722S.
  • Berry NJ, Henry A, Danchin M, Trevena LJ, Willaby HW, Leask J. When parents won’t vaccinate their children: a qualitative investigation of Australian primary care providers’ experiences. BMC Pediatr. 2017;17(1):19. doi:10.1186/s12887-017-0969-7.
  • Diekema DS. Improving Childhood Vaccination Rates. N Engl J Med. 2012;366(5):391–393. doi:10.1056/NEJMoa1114705.
  • Maurici M, Dugo V, Zaratti L, Paulon L, Pellegrini MG, Baiocco E, Rizzo G, Franco E. Knowledge and attitude of pregnant women toward flu vaccination: a cross-sectional survey. The Journal of Matern Fetal Neonatal Med. 2016;29(19):3147–3150.
  • Fields SK, Hojat M, Gonnella JS, Mangione S, Kane G, Magee M. Comparisons of nurses and physicians on an operational measure of empathy. Eval Health Prof. 2004;27(1):80–94. doi:10.1177/0163278703261206.
  • Kelm Z, Womer J, Walter JK, Feudtner C. Interventions to cultivate physician empathy: a systematic review. BMC Med Educ. 2014;14:219. doi:10.1186/1472-6920-14-219.
  • Howells RJ, Davies HA, Silverman JD. Teaching and learning consultation skills for paediatric practice. Arch Dis Child. 2006;91(4):367–370. doi:10.1136/adc.2005.072314.
  • Levetown M. American Academy of Pediatrics Committee on Bioethics. Communicating with children and families: from everyday interactions to skill in conveying distressing information. Pediatrics. 2008;121(5):e1441–60. doi:10.1542/peds.2008-0565.
  • Brown JB, Boles M, Mullooly JP, Levinson W. Effect of clinician communication skills training on patient satisfaction. A randomized, controlled trial. Ann Intern Med. 1999;131(11):822–829. doi:10.7326/0003-4819-131-11-199912070-00004.
  • Fellowes D, Wilkinson S, Moore P. Communication skills training for health care professionals working with cancer patients, their families and/or carers’. Cochrane Database Syst Rev. 2004;2:CD003751.
  • Dudley N, Ackerman A, Brown KMSnow SK, American Academy of Pediatrics Committee on Pediatric Emergency Medicine, American College of Emergency Physicians Pediatric Emergency Medicine Committe. Patient- and family-centered care of children in the emergency department. Pediatrics.425 2015;135(1):e255–72. doi: 10.1542/peds.2014-3424
  • Mercer SW, Maxwell M, Heaney D, Watt GC. The consultation and relational empathy (CARE) measure: development and preliminary validation and reliability of an empathy-based consultation process measure. Fam Pract. 2004;21(6):699–705. doi:10.1093/fampra/cmh621.
  • Susan Goldstein S, MacDonald NE, Guirguisc S. the SAGE Working Group on Vaccine Hesitancy. Health communication and vaccine hesitancy. Vaccine. 2015;33(34):4212–4214. doi:10.1016/j.vaccine.2015.04.042.
  • Stein RA. The golden age of anti-vaccine conspiracies. Germs. 2017;7(4):168–170. doi:10.18683/germs.2017.1122.
  • Kelm Z, Womer J, Walter JK, Feudtner C. Interventions to cultivate physician empathy: a systematic review. BMC Med. Educ. 2014;14:219.
  • Giambi C, Fabiani M, D’Ancona F, Ferrara L, Fiacchini D, Gallo T, Martinelli D, Pascucci MG, Prato R, Filia A, et al. Parental vaccine hesitancy in Italy – results from a national survey. Vaccine. 2018;36(6):779–787. doi:10.1016/j.vaccine.2018.05.076.
  • Mercer SW, Murphy DJ. Validity and reliability of the CARE Measure in secondary care. Clin Gov Int J. 2008;13:269–283.
  • Mercer SW, Hatch DJ, Murray A, Murphy DJ, Eva KW. Capturing patients’ views on communication with anaesthetists: the CARE Measure. Clin Gov Int J. 2008;13(2):128–137.
  • Arigliani M, Castriotta L, Pusiol A, Titolo A, Petoello E, Brun Peressut A, Miorin E, Elkina I, Marzona F, Cucchiaro D, et al. Measuring empathy in pediatrics: validation of the Visual CARE measure. BMC Pediatr. 2018;18(1):57. doi:10.1186/s12887-018-0993-2.
  • Parrish-Sprowl J. 2018. Vaccine hesitancy communication: what counts as evidence. Vaccine. 36(44):6529–6530.
  • Rogers CR. A way of being. Boston (Ma): Houghton Mifflin Company; 1980.
  • Dugo V, Caredda E, Zorzi M, Carlino C, Giliberti C, Scappaticci L, Pettinicchio V, Zorzoli E, Zaratti L, Arigliani R, et al. Communicating the benefits and risks of vaccination: a focus on the PFCC (Patient and Family Centered Care) approach. Ig Sanita Pubbl. 2014;70(5):527–535.
  • Neumann M, Wirtz M, Bollschweiler E, Mercer SW, Warm M, Wolf J, Pfaff H. Determinants and patient-reported long-term outcomes of physician empathy in oncology: a structural equation modelling approach. Patient Educ Couns. 2007;69(1–3):63–75. doi:10.1016/j.pec.2007.07.003.
  • Fung CS, Hua A, Tam L, Mercer SW. Reliability and validity of the Chinese version of the CARE Measure in a primary care setting in Hong Kong. Fam Pract. 2009;26(5):398–406. doi:10.1093/fampra/cmp044.
  • Aomatsu M, Abe H, Abe K, Yasui H, Suzuki T, Sato J, Ban N, Mercer SW. Validity and reliability of the Japanese version of the CARE Measure in a general medicine outpatient setting. Family Pract. 2014;31(1):118–126. doi:10.1093/fampra/cmt053.
  • Mercer SW, McConnachie A, Maxwell M, Heaney D, Watt GCM. Relevance and practical use of the Consultation and Relational Empathy (CARE) Measure in general practice. Fam Pract. 2005;22(3):328–334. doi:10.1093/fampra/cmi025.
  • Bikker AP, Fitzpatrick B, Murphy D, Mercer SW. Measuring empathic, person-centred communication in primary care nurses: validity and reliability of the Consultation and Relational Empathy (CARE) Measure. BMC Fam Pract. 2015;16(1):149. doi:10.1186/s12875-015-0374-y.
  • Wild D, Grove A, Martin M, Eremenco S, McElroy S, Verjee-Lorenz A, Erikson P. ISPOR Task Force for Translation and Cultural Adaptation. Principles of Good Practice for the Translation and Cultural Adaptation Process for Patient-Reported Outcomes (PRO) Measures: report of the ISPOR Task Force for Translation and Cultural Adaptation. Value Health J Int Soc Pharmacoeconomics Outcomes Res. 2005;8(2):94–104. doi:10.1111/j.1524-4733.2005.04054.x.
  • Cronbach LJ. Coefficient alpha and the internal structure of tests. Psychometrika. 1951;16(3):297–334. doi:10.1007/BF02310555.