651
Views
0
CrossRef citations to date
0
Altmetric
Review Article

A systematic literature review and bibliometric analysis of last-mile E-commerce delivery in urban areas

&
Article: 2357577 | Received 22 Sep 2023, Accepted 16 May 2024, Published online: 27 May 2024

References

  • Allen, J., Browne, M., & Cherrett, T. (2012). Investigating relationships between road freight transport, facility location, logistics management and urban form. Journal of Transport Geography, 24, 45–22. https://doi.org/10.1016/j.jtrangeo.2012.06.010
  • Allen, J., Piecyk, M., Cherrett, T., Juhari, M. N., McLeod, F., Piotrowska, M., Bates, O., Bektas, T., Cheliotis, K., Friday, A., & Wise, S. (2021). Understanding the transport and CO2 impacts of on-demand meal deliveries: A London case study. Cities, 108, 102973. https://doi.org/10.1016/j.cities.2020.102973
  • Allen, J., Piecyk, M., & Piotrowska, M. (2017). An analysis of online shopping and home delivery in the UK. http://www.ftc2050.com/
  • Allen, J., Piecyk, M., Piotrowska, M., McLeod, F., Cherrett, T., Ghali, K., Nguyen, T., Bektas, T., Bates, O., Friday, A., Wise, S., & Austwick, M. (2018). Understanding the impact of e-commerce on last-mile light goods vehicle activity in urban areas: The case of London. Transportation Research Part D: Transport & Environment, 61, 325–338. https://doi.org/10.1016/j.trd.2017.07.020
  • Alnaggar, A., Gzara, F., & Bookbinder, J. H. (2021). Crowdsourced delivery: A review of platforms and academic literature. Omega (United Kingdom), 98, 102139. Elsevier Ltd. https://doi.org/10.1016/j.omega.2019.102139
  • Alves, R., Lima, R. D. S., de Sena, D. C., de Pinho, A. F., & Holguín-Veras, J. (2019). Agent-based simulation model for evaluating urban freight policy to e-commerce. Sustainability, 11(15), 4020. https://doi.org/10.3390/su11154020
  • Anosike, A., Loomes, H., Udokporo, C. K., & Garza-Reyes, J. A. (2021). Exploring the challenges of electric vehicle adoption in final mile parcel delivery. International Journal of Logistics: Research & Applications, 26(6), 683–707. https://doi.org/10.1080/13675567.2021.1978409
  • Arnold, F., Cardenas, I., Sörensen, K., & Dewulf, W. (2018). Simulation of B2C e-commerce distribution in Antwerp using cargo bikes and delivery points. European Transport Research Review, 10(1). https://doi.org/10.1007/s12544-017-0272-6
  • Aziz, A., Memon, J. A., & Ali, S. (2020). Logistics capability, logistics outsourcing and firm performance in manufacturing companies in Pakistan. The Journal of Asian Finance, Economics & Business, 7(8), 435–444. https://doi.org/10.13106/JAFEB.2020.VOL7.NO8.435
  • Balan, A., & Zulnasree, B. (2021). Last mile delivery of Swedish retailers a study on Swedish Omni-channel retailers and E-tailers.
  • Banyai, T. (2018). Real-time decision making in first mile and last mile logistics: How smart scheduling affects energy efficiency of hyperconnected supply chain solutions. Energies, 11(7), 1833. https://doi.org/10.3390/en11071833
  • Bergmann, F. M., Wagner, S. M., & Winkenbach, M. (2020). Integrating first-mile pickup and last-mile delivery on shared vehicle routes for efficient urban e-commerce distribution. Transportation Research Part B: Methodological, 131, 26–62. https://doi.org/10.1016/j.trb.2019.09.013
  • Bjørgen, A., Bjerkan, K. Y., & Hjelkrem, O. A. (2021). E-groceries: Sustainable last mile distribution in city planning. Research in Transportation Economics, 87, 87. https://doi.org/10.1016/j.retrec.2019.100805
  • Boschma, R., & Weltevreden, J. (2005). B2c E-Commerce adoption in inner cities: An evolutionary perspective. https://www.researchgate.net/publication/5012193
  • Boyer, K. K., Prud’homme, A. M., & Chung, W. (2009). The Last mile challenge: Evaluating the effects of customer density and delivery window patterns. Journal of Business Logistics, 30(1), 185–201. https://doi.org/10.1002/j.2158-1592.2009.tb00104.x
  • Breunig, U., Baldacci, R., Hartl, R. F., & Vidal, T. (2019). The electric two-echelon vehicle routing problem. Computers and Operations Research, 103, 198–210. https://doi.org/10.1016/j.cor.2018.11.005
  • Brown, J. R., & Guiffrida, A. L. (2014). Carbon emissions comparison of last mile delivery versus customer pickup. International Journal of Logistics: Research & Applications, 17(6), 503–521. https://doi.org/10.1080/13675567.2014.907397
  • Buldeo Rai, H., Verlinde, S., & Macharis, C. (2019). The “next day, free delivery” myth unravelled: Possibilities for sustainable last mile transport in an omnichannel environment. International Journal of Retail and Distribution Management, 47(1), 39–54. https://doi.org/10.1108/IJRDM-06-2018-0104
  • Calvet, L., Alvarez-Palau, E. J., Viu, M., Castillo, C., Copado, P., & Juan, A. A. (2021). Promoting sustainable and intelligent freight transportation systems in the Barcelona Metropolitan Area. Transportation Research Procedia, 58, 408–415. https://doi.org/10.1016/j.trpro.2021.11.055
  • Cao, X. J. (2009). E-shopping, spatial attributes, and personal travel: A review of empirical studies. Transportation Research Record, 2135(1), 160–169. https://doi.org/10.3141/2135-19
  • Cao, X., Douma, F., & Cleaveland, F. (2010). Influence of E-shopping on shopping travel: Evidence from Minnesota’s Twin Cities. Transportation Research Record, 2157(1), 147–154. https://doi.org/10.3141/2157-18
  • Cardenas, I., Beckers, J., & Vanelslander, T. (2017). E-commerce last-mile in Belgium: Developing an external cost delivery index. Research in Transportation Business & Management, 24, 123–129. https://doi.org/10.1016/j.rtbm.2017.07.006
  • Chaabane, A., Ramudhin, A., & Paquet, M. (2012). Design of sustainable supply chains under the emission trading scheme. International Journal of Production Economics, 135(1), 37–49. https://doi.org/10.1016/j.ijpe.2010.10.025
  • Chen, Q., Conway, A., & Cheng, J. (2017). Parking for residential delivery in New York City: Regulations and behavior. Transport Policy, 54, 53–60. https://doi.org/10.1016/j.tranpol.2016.12.005
  • Clausen, U., Geiger, C., & Pöting, M. (2016). Hands-on testing of last mile concepts. Transportation Research Procedia, 14, 1533–1542. https://doi.org/10.1016/j.trpro.2016.05.118
  • Collier, J. E., & Bienstock, C. C. (2006). Measuring service quality in E-retailing. Journal of Service Research, 8(3), 260–275. https://doi.org/10.1177/1094670505278867
  • Cortes, J. D., & Suzuki, Y. (2020). Vehicle routing with shipment consolidation. International Journal of Production Economics, 227, 107622. https://doi.org/10.1016/j.ijpe.2020.107622
  • Cravioto, J., Yamasue, E., Okumura, H., & Ishihara, K. N. (2013). Road transport externalities in Mexico: Estimates and international comparisons. Transport Policy, 30, 63–76. https://doi.org/10.1016/j.tranpol.2013.08.004
  • Delfmann, W., Albers, S., & Gehring, M. (2002). The impact of electronic commerce on logistics service providers. International Journal of Physical Distribution and Logistics Management, 32(3), 203–222. https://doi.org/10.1108/09600030210426539
  • Demir, E., Huang, Y., Scholts, S., & van Woensel, T. (2015). A selected review on the negative externalities of the freight transportation: Modeling and pricing. Transportation Research Part E: Logistics & Transportation Review, 77, 95–114. https://doi.org/10.1016/j.tre.2015.02.020
  • Deng, Q., Fang, X., & Lim, Y. F. (2021). Urban consolidation center or peer-to-peer platform? The solution to Urban Last-Mile Delivery. Production and Operations Management, 30(4), 997–1013. https://doi.org/10.1111/poms.13289
  • Ding, Y., & Jin, M. (2019). Service and pricing strategies in online retailing under carbon emission regulation. Journal of Cleaner Production, 217, 85–94. https://doi.org/10.1016/j.jclepro.2019.01.149
  • Dolati Neghabadi, P., Evrard Samuel, K., & Espinouse, M. L. (2019). Systematic literature review on city logistics: Overview, classification and analysis. International Journal of Production Research, 57(3), 865–887. Taylor and Francis Ltd. https://doi.org/10.1080/00207543.2018.1489153
  • Duarte, G., Rolim, C., & Baptista, P. (2016). How battery electric vehicles can contribute to sustainable urban logistics: A real-world application in Lisbon, Portugal. Sustainable Energy Technologies and Assessments, 15, 71–78. https://doi.org/10.1016/j.seta.2016.03.006
  • Dutta, P., Mishra, A., Khandelwal, S., & Katthawala, I. (2020). A multiobjective optimization model for sustainable reverse logistics in Indian E-commerce market. Journal of Cleaner Production, 249, 119348. https://doi.org/10.1016/j.jclepro.2019.119348
  • Edwards, J. B., Mckinnon, A. C., & Cullinane, S. L. (2009). Carbon auditing the “last mile”: Modelling the environmental impacts of conventional and online non-food shopping. www.sml.hw.ac.uk/logisticswww.greenlogistics.org.uk
  • Edwards, J. B., McKinnon, A. C., & Cullinane, S. L. (2010). Comparative analysis of the carbon footprints of conventional and online retailing: A “last mile” perspective. International Journal of Physical Distribution and Logistics Management, 40(1–2), 103–123. https://doi.org/10.1108/09600031011018055
  • Ehmke, J. F., Steinert, A., & Mattfeld, D. C. (2012). Advanced routing for city logistics service providers based on time-dependent travel times. Journal of Computational Science, 3(4), 193–205. https://doi.org/10.1016/j.jocs.2012.01.006
  • Fancello, G., Paddeu, D., & Fadda, P. (2017). Investigating last food mile deliveries: A case study approach to identify needs of food delivery demand. Research in Transportation Economics, 65, 56–66. https://doi.org/10.1016/j.retrec.2017.09.004
  • Farag, S., Krizek, K. J., & Dijst, M. (2006). E-shopping and its relationship with in-store shopping: Empirical evidence from the Netherlands and the USA. Transport Reviews, 26(1), 43–61. https://doi.org/10.1080/01441640500158496
  • Farooq, Q., Fu, P., Hao, Y., Jonathan, T., & Zhang, Y. (2019). A review of management and importance of E-Commerce implementation in service delivery of private express enterprises of China. Sage Open, 9(1), 215824401882419. https://doi.org/10.1177/2158244018824194
  • Florio, A. M., Feillet, D., & Hartl, R. F. (2018). The delivery problem: Optimizing hit rates in e-commerce deliveries. Transportation Research Part B: Methodological, 117, 455–472. https://doi.org/10.1016/j.trb.2018.09.011
  • Friederiszick, H. W., & Glowicka, E. (2016). Competition policy in modern retail markets. Journal of Antitrust Enforcement, 4(1), 42–83. https://doi.org/10.1093/jaenfo/jnv030
  • Garver, M. S., Williams, Z., Taylor, G. S., Wynne, W. R., & Autry, C. (2012). Modelling choice in logistics: A managerial guide and application. International Journal of Physical Distribution and Logistics Management, 42(2), 128–151. https://doi.org/10.1108/09600031211219654
  • Gevaers, R., van de Voorde, E., & Vanelslander, T. (2014). Cost modelling and simulation of last-mile characteristics in an innovative B2C supply chain environment with implications on urban areas and cities. Procedia - Social & Behavioral Sciences, 125, 398–411. https://doi.org/10.1016/j.sbspro.2014.01.1483
  • Gharehgozli, A., Iakovou, E., Chang, Y., & Swaney, R. (2017). Trends in global E-food supply chain and implications for transport: Literature review and research directions. Research in Transportation Business & Management, 25, 2–14. https://doi.org/10.1016/j.rtbm.2017.10.002
  • Goethals, F., Leclercq-Vandelannoitte, A., & Tütüncü, Y. (2012). French consumers’ perceptions of the unattended delivery model for e-grocery retailing. Journal of Retailing and Consumer Services, 19(1), 133–139. https://doi.org/10.1016/j.jretconser.2011.11.002
  • Guo, X., Lujan Jaramillo, Y. J., Bloemhof-Ruwaard, J., & Claassen, G. D. H. (2019). On integrating crowdsourced delivery in last-mile logistics: A simulation study to quantify its feasibility. Journal of Cleaner Production, 241, 118365. https://doi.org/10.1016/j.jclepro.2019.118365
  • He, B., Gan, X., & Yuan, K. (2019). Entry of online presale of fresh produce: A competitive analysis. European Journal of Operational Research, 272(1), 339–351. https://doi.org/10.1016/j.ejor.2018.06.006
  • Holguín-Veras, J., Thorson, E., & Zorrilla, J. C. (2006). Commercial vehicle empty trip models with variable zero order empty trip probabilities. Networks and Spatial Economics, 10:241–259.
  • Hua, Z., Hou, H., & Bian, Y. (2017). Optimal shipping strategy and return service charge under No-reason return policy in online retailing. IEEE Transactions on Systems, Man, and Cybernetics: Systems, 47(12), 3189–3206. https://doi.org/10.1109/TSMC.2016.2564920
  • Huang, Y., Savelsbergh, M., & Zhao, L. (2018). Designing logistics systems for home delivery in densely populated urban areas. Transportation Research Part B: Methodological, 115, 95–125. https://doi.org/10.1016/j.trb.2018.07.006
  • Hu, W., Dong, J., Hwang, B. G., Ren, R., & Chen, Z. (2019). A scientometrics review on city logistics literature: Research trends, advanced theory and practice. Sustainability (Switzerland), 11(10), 2724. MDPI. https://doi.org/10.3390/su11102724
  • Ignat, B., & Chankov, S. (2020). Do e-commerce customers change their preferred last-mile delivery based on its sustainability impact? The International Journal of Logistics Management, 31(3), 521–548. https://doi.org/10.1108/IJLM-11-2019-0305
  • Jaller, M., & Pahwa, A. (2020). Evaluating the environmental impacts of online shopping: A behavioral and transportation approach. Transportation Research Part D: Transport & Environment, 80, 80. https://doi.org/10.1016/j.trd.2020.102223
  • Janjevic, M., & Winkenbach, M. (2020). Characterizing urban last-mile distribution strategies in mature and emerging e-commerce markets. Transportation Research Part A: Policy and Practice, 133, 164–196. https://doi.org/10.1016/j.tra.2020.01.003
  • Kedia, A., Kusumastuti, D., & Nicholson, A. (2019). Establishing collection and delivery points to encourage the use of active transport: A case study in New Zealand using a consumer-centric approach. Sustainability (Switzerland), 11(22), 6255. https://doi.org/10.3390/su11226255
  • Kin, B., Spoor, J., Verlinde, S., Macharis, C., & van Woensel, T. (2018). Modelling alternative distribution set-ups for fragmented last mile transport: Towards more efficient and sustainable urban freight transport. Case Studies on Transport Policy, 6(1), 125–132. https://doi.org/10.1016/j.cstp.2017.11.009
  • Köster, F., Ulmer, M. W., Mattfeld, D. C., & Hasle, G. (2018). Anticipating emission-sensitive traffic management strategies for dynamic delivery routing. Transportation Research Part D: Transport & Environment, 62, 345–361. https://doi.org/10.1016/j.trd.2018.03.002
  • Kumar, I., & Chidambara.(2023). Freight patterns and spatial planning requirements of third generation E-commerce in Indian cities. Urban, Planning and Transport Research, 11(1), 2256817. https://doi.org/10.1080/21650020.2023.2256817
  • Le, H. T. K., Carrel, A. L., & Shah, H. (2022). Impacts of online shopping on travel demand: A systematic review. Transport Reviews, 42(3), 273–295. https://doi.org/10.1080/01441647.2021.1961917
  • Letnik, T., Marksel, M., Luppino, G., Bardi, A., & Božičnik, S. (2018). Review of policies and measures for sustainable and energy efficient urban transport. Energy, 163, 245–257. https://doi.org/10.1016/j.energy.2018.08.096
  • Lim, S. F. W. T., Jin, X., & Srai, J. S. (2018). Consumer-driven e-commerce: A literature review, design framework, and research agenda on last-mile logistics models. International Journal of Physical Distribution & Logistics Management, 48(3), 308–332. Emerald Group Holdings Ltd. https://doi.org/10.1108/IJPDLM-02-2017-0081
  • Lin, J., Zhou, W., & Du, L. (2018). Is on-demand same day package delivery service green? Transportation Research Part D: Transport & Environment, 61, 118–139. https://doi.org/10.1016/j.trd.2017.06.016
  • Malik, L., Sánchez-Díaz, I., Tiwari, G., & Woxenius, J. (2017). Urban freight-parking practices: The cases of Gothenburg (Sweden) and Delhi (India). Research in Transportation Business & Management, 24, 37–48. https://doi.org/10.1016/j.rtbm.2017.05.002
  • Manerba, D., Mansini, R., & Zanotti, R. (2018). Attended home delivery: Reducing last-mile environmental impact by changing customer habits. IFAC-Papersonline, 51(5), 55–60. https://doi.org/10.1016/j.ifacol.2018.06.199
  • Mangiaracina, R., Marchet, G., Perotti, S., & Tumino, A. (2015). A review of the environmental implications of B2C e-commerce: A logistics perspective. International Journal of Physical Distribution and Logistics Management, 45(6), 565–591. https://doi.org/10.1108/IJPDLM-06-2014-0133
  • Marujo, L. G., Goes, G. V., D’Agosto, M. A., Ferreira, A. F., Winkenbach, M., & Bandeira, R. A. M. (2018). Assessing the sustainability of mobile depots: The case of urban freight distribution in Rio de Janeiro. Transportation Research Part D: Transport & Environment, 62, 256–267. https://doi.org/10.1016/j.trd.2018.02.022
  • Meschi, M., Irving, T., & Gillespie, M. (2011). Intra-Community cross-border parcel delivery a study for the European commission FTI consulting. HOLBORN GATE.
  • Milewski, D. (2019). Impact of e-commerce on external transport costs. Zeszyty Naukowe Akademii Morskiej w Szczecinie, 60(132), 147–153. https://doi.org/10.17402/383
  • Morganti, E., Seidel, S., Blanquart, C., Dablanc, L., & Lenz, B. (2014). The impact of E-commerce on final deliveries: Alternative parcel delivery services in France and Germany. Transportation Research Procedia, 4, 178–190. https://doi.org/10.1016/j.trpro.2014.11.014
  • Mucowska, M. (2021). Trends of environmentally sustainable solutions of urban last-mile deliveries on the e-commerce market—A literature review. Sustainability (Switzerland), 13(11), 5894. MDPI AG. https://doi.org/10.3390/su13115894
  • Muñuzuri, J., Cortés, P., Guadix, J., & Onieva, L. (2012). City logistics in Spain: Why it might never work. Cities, 29(2), 133–141. https://doi.org/10.1016/j.cities.2011.03.004
  • Nguyen, D. H., de Leeuw, S., Dullaert, W., & Foubert, B. P. J. (2019). What is the right delivery option for you? Consumer preferences for delivery attributes in online retailing. Journal of Business Logistics, 40(4), 299–321. https://doi.org/10.1111/jbl.12210
  • Nikolaou, I. E., Evangelinos, K. I., & Allan, S. (2013). A reverse logistics social responsibility evaluation framework based on the triple bottom line approach. Journal of Cleaner Production, 56, 173–184. https://doi.org/10.1016/j.jclepro.2011.12.009
  • Nogueira, G. P. M., de Assis Rangel, J. J., & Shimoda, E. (2021). Sustainable last-mile distribution in B2C e-commerce: Do consumers really care? Cleaner and Responsible Consumption, 3, 3. https://doi.org/10.1016/j.clrc.2021.100021
  • Nürnberg, M. (2019). Analysis of using cargo bikes in urban logistics on the example of Stargard. Transportation Research Procedia, 39, 360–369. https://doi.org/10.1016/j.trpro.2019.06.038
  • Oliveira, L. K. D., Morganti, E., Dablanc, L., & Oliveira, R. L. M. D. (2017). Analysis of the potential demand of automated delivery stations for e-commerce deliveries in Belo Horizonte, Brazil. Research in Transportation Economics, 65, 34–43. https://doi.org/10.1016/j.retrec.2017.09.003
  • Palsson, H., Pettersson, F., & Winslott Hiselius, L. (2017). Energy consumption in e-commerce versus conventional trade channels - insights into packaging, the last mile, unsold products and product returns. Journal of Cleaner Production, 164, 765–778. https://doi.org/10.1016/j.jclepro.2017.06.242
  • Pan, S., Giannikas, V., Han, Y., Grover-Silva, E., & Qiao, B. (2017). Using customer-related data to enhance e-grocery home delivery. Industrial Management and Data Systems, 117(9), 1917–1933. https://doi.org/10.1108/IMDS-10-2016-0432
  • Pei, Z., Paswan, A., & Yan, R. (2014). E-tailer’s return policy, consumer’s perception of return policy fairness and purchase intention. Journal of Retailing and Consumer Services, 21(3), 249–257. https://doi.org/10.1016/j.jretconser.2014.01.004
  • Perboli, G., Rosano, M., Saint-Guillain, M., & Rizzo, P. (2018). Simulation-optimisation framework for City Logistics: An application on multimodal last-mile delivery. IET Intelligent Transport Systems, 12(4), 262–269. https://doi.org/10.1049/iet-its.2017.0357
  • Pettersson, F., Winslott Hiselius, L., & Koglin, T. (2018). E-commerce and urban planning – Comparing knowledge claims in research and planning practice. Urban, Planning and Transport Research, 6(1), 1–21. https://doi.org/10.1080/21650020.2018.1428114
  • Ranieri, L., Digiesi, S., Silvestri, B., & Roccotelli, M. (2018). A review of last mile logistics innovations in an externalities cost reduction vision. Sustainability, 10(3), 782. https://doi.org/10.3390/su10030782
  • Ren, R., Hu, W., Dong, J., Sun, B., Chen, Y., & Chen, Z. (2020). A systematic literature review of green and sustainable logistics: Bibliometric analysis, research trend and knowledge taxonomy. International Journal of Environmental Research Public Health, 17(1), 261. MDPI AG. https://doi.org/10.3390/ijerph17010261
  • Reyes, D., Savelsbergh, M., & Toriello, A. (2017). Vehicle routing with roaming delivery locations. Transportation Research Part C: Emerging Technologies, 80, 71–91. https://doi.org/10.1016/j.trc.2017.04.003
  • Rotem-Mindali, O., & Weltevreden, J. W. J. (2013). Transport effects of e-commerce: What can be learned after years of research? Transportation, 40(5), 867–885. Kluwer Academic Publishers. https://doi.org/10.1007/s11116-013-9457-6
  • Sarkis, J., Meade, L. M., & Talluri, S. (2004). E-logistics and the natural environment. Supply Chain Management, 9(4), 303–312. https://doi.org/10.1108/13598540410550055
  • Savelsbergh, M., & van Woensel, T. (2016). City logistics: Challenges and opportunities. Transportation Science, 50(2), 579–590. https://doi.org/10.1287/trsc.2016.0675
  • Schliwa, G., Armitage, R., Aziz, S., Evans, J., & Rhoades, J. (2015). Sustainable city logistics - Making cargo cycles viable for urban freight transport. Research in Transportation Business & Management, 15, 50–57. https://doi.org/10.1016/j.rtbm.2015.02.001
  • Seebauer, S., Kulmer, V., Bruckner, M., & Winkler, E. (2016). Carbon emissions of retail channels: The limits of available policy instruments to achieve absolute reductions. Journal of Cleaner Production, 132, 192–203. https://doi.org/10.1016/j.jclepro.2015.02.028
  • Shahmohammadi, S., Steinmann, Z. J. N., Tambjerg, L., van Loon, P., King, J. M. H., & Huijbregts, M. A. J. (2020). Comparative greenhouse gas footprinting of online versus traditional shopping for fast-moving consumer goods: A stochastic approach. Environmental Science and Technology, 54(6), 3499–3509. https://doi.org/10.1021/acs.est.9b06252
  • Siragusa, C., Tumino, A., Mangiaracina, R., & Perego, A. (2022). Electric vehicles performing last-mile delivery in B2C e-commerce: An economic and environmental assessment. International Journal of Sustainable Transportation, 16(1), 22–33. https://doi.org/10.1080/15568318.2020.1847367
  • Stinson, M., Enam, A., Moore, A., & Auld, J. (2019, September 10). Citywide impacts of E-commerce: Does parcel delivery travel outweigh household shopping travel reductions? Proceedings of the 2nd ACM/EIGSCC Symposium on Smart Cities and Communities, SCC 2019. https://doi.org/10.1145/3357492.3358633
  • Sui, D. Z., & Rejeski, D. W. (2002). Environmental impacts of the emerging digital economy: The e-for-environment e-commerce? Environmental Management, 29(2), 155–163. https://doi.org/10.1007/s00267-001-0027-X
  • Taniguchi, E., & Kakimoto, Y. (2004). Modelling effects of e-commerce on urban freight transport. In Logistics systems for sustainable cities (pp. 135–146). Emerald Group Publishing Limited. https://doi.org/10.1108/9780080473222-010
  • Taniguchi, E., Thompson, R. G., & Yamada, T. (2016). New opportunities and challenges for city logistics. Transportation Research Procedia, 12, 5–13. https://doi.org/10.1016/j.trpro.2016.02.004
  • Van Duin, J. H. R., Wiegmans, B. W., Van Arem, B., & Van Amstel, Y. (2020). From home delivery to parcel lockers: A case study in Amsterdam. Transportation Research Procedia, 46, 37–44. https://doi.org/10.1016/j.trpro.2020.03.161
  • Vanelslander, T., Deketele, L., & van Hove, D. (2013). Commonly used e-commerce supply chains for fast moving consumer goods: Comparison and suggestions for improvement. International Journal of Logistics: Research & Applications, 16(3), 243–256. https://doi.org/10.1080/13675567.2013.813444
  • Van Loon, P., Deketele, L., Dewaele, J., McKinnon, A., & Rutherford, C. (2015). A comparative analysis of carbon emissions from online retailing of fast moving consumer goods. Journal of Cleaner Production, 106, 478–486. https://doi.org/10.1016/j.jclepro.2014.06.060
  • van Loon, P., McKinnon, A. C., Deketele, L., & Dewaele, J. (2014). The growth of online retailing: A review of its carbon impacts. Carbon Management, 5(3), 285–292. Future Science. https://doi.org/10.1080/17583004.2014.982395
  • Visser, E. J., & Lanzendorf, M. (2004). Mobility and accessibility effects of B2C E-commerce: A literature review. Tijdschrift voor Economische en Sociale Geografie-2004, 95(2), 189–205. https://doi.org/10.1111/j.0040-747X.2004.00300.x
  • Visser, J., Nemoto, T., & Browne, M. (2014). Home delivery and the impacts on urban freight transport: A review. Procedia - Social & Behavioral Sciences, 125, 15–27. https://doi.org/10.1016/j.sbspro.2014.01.1452
  • Wang, X., Wang, X., Yu, B., & Zhang, S. (2019). A comparative study of entry mode options for E-commerce platforms and suppliers. Electronic Commerce Research and Applications, 37, 37. https://doi.org/10.1016/j.elerap.2019.100888
  • Weltevreden, J. W. J., & Rietbergen, V. (2007). E-shopping Versus city centre shopping: The role of perceived city centre attractiveness. Tijdschrift voor Economische en Sociale Geografie-2007, 98(1), 68–85. https://doi.org/10.1111/j.1467-9663.2007.00377.x
  • Weltevreden, J. W. J., & Rotem-Mindali, O. (2009). Mobility effects of b2c and c2c e-commerce in the Netherlands: A quantitative assessment. Journal of Transport Geography, 17(2), 83–92. https://doi.org/10.1016/j.jtrangeo.2008.11.005
  • Weltevreden, J. W. J., & Van Rietbergen, T. (2009). The implications of e-shopping for in-store shopping at various shopping locations in the Netherlands. Environment & Planning B, Planning & Design, 36(2), 279–299. https://doi.org/10.1068/b34011t
  • Yao, D. Q., Yue, X., Mukhopadhyay, S. K., & Wang, Z. (2009). Strategic inventory deployment for retail and e-tail stores. Omega, 37(3), 646–658. https://doi.org/10.1016/j.omega.2008.04.001
  • Yuen, K. F., Wang, X., Ng, L. T. W., & Wong, Y. D. (2018). An investigation of customers’ intention to use self-collection services for last-mile delivery. Transport Policy, 66, 1–8. https://doi.org/10.1016/j.tranpol.2018.03.001
  • Zacharias, J., & Zhang, B. (2015). Local distribution and collection for environmental and social sustainability – Tricycles in central Beijing. Journal of Transport Geography, 49, 9–15. https://doi.org/10.1016/j.jtrangeo.2015.10.003
  • Zhang, Y., Sun, L., Hu, X., & Zhao, C. (2019). Order consolidation for the last-mile split delivery in online retailing. Transportation Research Part E: Logistics & Transportation Review, 122, 309–327. https://doi.org/10.1016/j.tre.2018.12.011
  • Zhou, L., Baldacci, R., Vigo, D., & Wang, X. (2018). A multi-depot two-echelon vehicle routing problem with delivery options arising in the last mile distribution. European Journal of Operational Research, 265(2), 765–778. https://doi.org/10.1016/j.ejor.2017.08.011