A Job Performance Model for Professional Social Workers

References

• Bernardin , H. J. 1984 . Performance Appraisal Belmont , C.A. : Kent. .
   Google Scholar
• Bernardin , H. J. and Beatty , R. W. 1987 . “ Can subordinate appraisals enhance managerial productivity? ” . In Sloan Management Review 63 – 73 . Summer
   Google Scholar
• Blumberg , M. and Pringle , C. D. 1982 . The missing opportunity in organizational research: Some implications for a theory of work performance. . Academy of Management Review , 7 ( 4 ) : 560 – 569 .
   Google Scholar
• Campbell , J. P. , McHenry , J. J. and Wise , L. 1990 . Modelling Job Performance in a Population of Jobs. . Personnel Psychology , 43 : 313 – 333 .
   Web of Science ®Google Scholar
• Cummings , L. L. and Schwartz , D. P. 1973 . Performance in Organizations: Determinants and Appraisal Glenview, I : Scott, Foremand & Co. Ltd. .
   Google Scholar
• Gilbert , T. F. 1974 . Levels and Structure of Performance Analysis Morris Town , J.N. : Praxis Corporation. .
   Google Scholar
• Goodman , P. S. and Fichman , M. 1983 . “ Comments on Mitchell. ” . In Performance Measurement and Theory Edited by: Landy , F. , Zedeck , S. , Cleveland , J. and Landy , A. 60 – 74 . Hillside , N.J. : Larence Erlbaum Associates. .
   Google Scholar
• Harkness , L. and Mulinski , P. 1988 . Performance Standards for Social Workers. . Social Work , 27 : 339 – 344 .
   Google Scholar
• Henderson , R. L. 1984 . Performance Appraisal Weston , V.A. : Weston Publishing Company. .
   Google Scholar
• Kadushin , A. 1992 . Supervision in Social Work, , 3rd ed. New York : Columbia University Press. .
   Google Scholar
• Landy , F. J. and Farr , J. L. 1990 . Performance Rating. . Psychology Bulletin , 87 ( 1 ) : 720107
   Google Scholar
• Leiren , B. D. 1990 . Workplace Performance Evaluation Vancouver , B.C. : Eduserv Inc. .
   Google Scholar
• Nichols , F. W. 1977 . Concerning performance and performance standards: An opinion. . NSPI Journal , 16 ( 1 ) : 14 – 17 .
   Google Scholar
• Osborne , S. P. 1992 . The quality dimension. Evaluating quality of service and quality of life in human services. . British Journal of Social Work. , 22 : 437 – 453 .
   Web of Science ®Google Scholar
• Patti , R. J. 1985 . In search of purpose for social welfare administration. . Administration In Social Work , 9 ( 3 ) : 1 – 14 .
   PubMed Web of Science ®Google Scholar
• Patti , R. J. 1988 . “ Managing for service effectiveness in social welfare: Towards a performance model. ” . In Managing for Service Effectiveness in Social Welfare Organizations Edited by: Patti , R. J. , Poertner , J. and Rapp , C. A. 7 – 22 . New York : The Haworth Press. .
   Google Scholar
• Patti , R. J. , Poertner , J. and Rapp , C. A. , eds. 1988 . Managing for Service Effectiveness in Social Welfare Organizations New York : The Haworth Press. .
   Google Scholar
• Reid , W. J. 1988 . “ Service effectiveness and the social agency. ” . In Managing for Service Effectiveness in Social Welfare Organizations Edited by: Patti , R. J. , Poertner , J. and Rapp , C. A. 41 – 58 . New York : Haworth Press. .
   Google Scholar
• Ritchie , P. 1992 . “ Establishing standard in social care. ” . In Quality Counts: Achieving Quality in Social Care Services Edited by: Kelly , D. and Warr , B. 57 – 75 . London : Whiting & Birch. .
   Google Scholar
• Schneier , C. E. and Beatty , R. W. 1982 . “ What is performance appraisal. ” . In The Performance Appraisal Sourcebook Edited by: Baird , L. Amherst , M.A. : Human Resource Development Press. .
   Google Scholar
• Skidmore , R. A. 1995 . “ Social Work Administration: ” . In Dynamic Management and Human Relationship, , 3rd ed. Englewood Cliffs, N.J.: Prentice-Hall
   Google Scholar
• Tsui , M. S. 1997a . The roots of social work supervision: An historical review. . The Clinical Supervisor , 15 ( 2 ) : 191 – 198 .
   Google Scholar
• Tsui , M. S. 1997b . Empirical research on social work supervision: The state of the art (1970–1995). . Journal of Social Service Research , 23 ( 2 ) : 39 – 54 .
   Web of Science ®Google Scholar
• Tsui , M. S. and Ho , W. S. 1997 . In search of a comprehensive model of social work supervision. . The Clinical Supervisor , 16 ( 2 ) : 181 – 205 .
   Google Scholar