61
Views
0
CrossRef citations to date
0
Altmetric
Articles

Supervisor or Superhero: New Role Strains for Frontline Supervisors in Human Services

Pages 79-97 | Published online: 25 Apr 2012

References

  • Adams , R. 1996 . Social Work and Empowerment London : MacMillan. .
  • Austin , D. M. 1997 . “ The profession of social work: In the second century. ” . In Social Work in the 21st Century Edited by: Reisch , M. and Gambrill , E. Thousand Oaks , California : Pine Forge Press. .
  • Beddoe , L. 1997 . Best practice in social work supervision: Education and accreditation issues. . Social Work Review , 9 ( 4 ) : 37 – 42 .
  • Beddoe , L. and Davys , A. 1994 . The status of supervision: Reflections from a training perspective. . Social Work Review , 6 ( 5/6 )
  • Bennie , G. 1995 . Social Work Supervision: An Annotated Bibliography Massey University, Department of Social Work and Social Policy .
  • Beresford , P. and Croft , S. 1993 . Citizen Involvement: A Practical Guide for Change London : MacMillan. .
  • Brown , A. and Bourne , I. 1996 . The Social Work Supervisor Buckingham : Open University Press. .
  • Bunker , D. B. and Wijnberg , M. H. 1988 . Supervision and Performance: Managing Professional Work in Human Service Organizations San Francisco : Jossey-Bass. .
  • Burrows , R. and Loader , B. , eds. 1994 . Towards a Post-Fordist Welfare State? London : Routledge. .
  • Campbell , J. and Oliver , M. 1996 . Disability Politics: Understanding Our Past, Changing Our Future London : Routledge. .
  • Clare , M. 1991 . Supervision and consultation in social work: A manageable responsibility? . Australian Social Work , 44 ( 1 )
  • Clarke , J. , ed. 1993 . “ A ” . In Crisis in Care: Challenges to Social Work London : Sage. .
  • Cox , D. 1994 . “ Adapting social work education to training for poverty alleviation in the Third World. ” . In Social Work Education: State of the Art Proceedings of the 27th Congress of the International Association of Schools of Social Work, Amsterdam
  • DeMaria , W. and Jan , C. 1997 . Eating its own: The whistleblower's organisation in vendetta mode. . Australian Journal of Social Issues , 32 : 37 – 59 .
  • Deacon , B. , Hulse , M. and Stubbs , P. 1997 . Global Social Policy: International Organisations and the Future of Welfare London : Sage. .
  • Department of Social Security . 1998 . A New Contract For Welfare London : H.M.S.O. .
  • Dominelli , L. 1997a . Sociology for Social Work: London : MacMillan. .
  • Dominelli , L. 1997b . Educating social workers in a changing cultural context: Social work under globalisation. . Social Work Review , 9 ( 4 )
  • Easton , B. 1997 . The Commercialisation of New Zealand Auckland : Auckland University Press. .
  • Etzioni , A. 1964 . “ Modern ” . In Organizations Englewood Cliffs , N.J. : Prentice-Hall. .
  • Easton , B. 1968 . The Semi-Professions and Their Organization New York : The Free Press. .
  • Fisher , R. and Karger , H. J. 1997 . Social Work and Community in a Private World: Getting Out in Public New York : Longman. .
  • Fook , J. , Ryan , M. and Hawkins , L. 1997 . Towards a theory of social work expertise. . British Journal of Social Work , 27 : 399 – 417 .
  • Gadsby-Waters , J. 1992 . The Supervision of Child Protection Work Aldershot : Gower. .
  • Giroux , H. 1997 . “ Rethinking the boundaries of educational discourse: Modernism, postmodernism, and feminism. ” . In Pedagogy and the Politics of Hope: Theory, Culture and Schooling Edited by: Giroux , H. A. Oxford : Westview Press. .
  • Gray , M. 1998 . “ Welfare policy for reconstruction and development in South Africa. ” . In International Social Work 23 – 37 . xxx
  • Gray , M. and Simpson , B. 1998 . Developmental social work education: A field example. . International Social Work , 41 : 227 – 37 .
  • Hadley , R. and Clough , R. 1996 . Care in Chaos: Frustration and Challenge in Community Care London : Cassell. .
  • Hanmer , J. and Statham , D. 1988 . Women and Social Work: Towards a Woman-centred Practice London : MacMillan. .
  • Hawkins , P. and Shohet , J. 1989 . Supervision in the Helping Professions Buckingham : Open University Press. .
  • Hoggett , P. 1997 . “ Human responses to destructive regimes. ” . In Integrity and Change: Mental health in the marketplace Edited by: Smith , E. London : Routledge. .
  • Howe , D. 1986 . Social Workers and Their Practice in Welfare Bureaucracies Aldershot : Gower. .
  • Howe , D. 1996 . “ Surface and depth in social work practice. ” . In Social Theory, Social Change and Social Work Edited by: Parton , N. London : Routledge. .
  • Hughes , L. and Pengelly , P. 1997 . Staff Supervision in a Turbulent Environment London : Jessica Kingsley. .
  • Hugman , R. 1991 . Power in Caring Professions Basingstoke : MacMillan. .
  • Hugman , R. 1996 . Professionalization in social work: The challenge of diversity. . International Social Work , 39 : 131 – 47 .
  • Ife , J. 1997a . Re-Thinking Social Work Melbourne : Longman. .
  • Ife , J. 1997b . The changing role of the state in the provision of human services in Australia. A . sia Pacific Journal of Social Work , 7 ( 1 ) : 6 – 18 .
  • Jones , A. and May , J. 1992 . Working in Human Service Organisations: A Critical Introduction Melbourne : Longman. .
  • Jones , M. 1999 . International Social Work. , forthcoming). Hope and despair at the front-line: Integrity and change in the human services
  • Jones , M. and Jordan , B. 1996 . “ Knowledge and practice in social work. ” . In Educating Social Workers in a Changing Policy Context Edited by: Preston-Shoot , M. and Jackson , S. London : Whiting & Birch. .
  • Jordan , B. 1996 . “ A ” . In Theory of Poverty & Social Exclusion Cambridge : Polity Press. .
  • Jordan , B. 1998 . The New Politics of Welfare: Social Justice in a Global Context London : Sage. .
  • Kadushin , A. 1976 . Supervision in Social Work New York : Columbia University Press. .
  • Kadushin , A. 1992a . What's wrong/What's right with social work supervision. . Clinical Supervisor , 10 ( 1 ) : 3 – 19 .
  • Kadushin , A. 1992b . Social work supervision: An updated survey. . Clinical Supervisor , 10 ( 2 ) : 9 – 27 .
  • Kadushin , A. 1992c . Supervision in Social Work, , 3rd ed. New York : Columbia University Press. .
  • Kearney , P. 1996 . The Management of Practice Expertise: Project Report London : National Institute for Social Work. .
  • La Valle , I. and Lyons , K. 1996 . The social worker speaks: II—Management of change in the personal social services. . Practice , 8 : 63 – 71 .
  • Laragy , C. 1997 . Social workers in the year 2000. . Asia Pacific Journal of Social Work , 7 ( 1 ) : 47 – 58 .
  • Lee , P. R. 1929 . “ Social work: Cause and function. ” . In Proceedings of the 56th National Conference of Social Work San Francisco
  • Lipietz , A. 1997 . “ Economic restructuring: The new global hierarchy. ” . In Work of the Future: Global Perspectives Edited by: Jones , P. , Veit , W. F. and Wright , S. St Leonards , New South Wales : Allen & Unwin. .
  • Lipsky , M. 1980 . Street-Level Bureaucracy New York : Russell Sage. .
  • Lorenz , W. 1994 . Social Work in a Changing Europe London : Routledge. .
  • Martinson , J. 1975 . The Reflection Process in Casework Supervision London : Tavistock Institute of Human Relations. .
  • Merton , R. 1957 . Social Theory and Social Structure New York : Free Press. .
  • Midgley , J. 1995 . Social Development: The Developmental Perspective in Social Welfare Thousand Oaks , California : Sage. .
  • Midgley , J. and Livermore , M. 1997 . The developmental perspective in social work: Educational implications for a new century. . Journal of Social Work Education , 33 ( 3 ) : 573 – 85 .
  • Morrison , T. 1993 . Staff Supervision in Social Care Harlow : Longman. .
  • Mullen , E. J. and Dumpson , J. R. , eds. 1972 . The Evaluation of Social Intervention San Francisco : Jossey-Bass. .
  • Neumann , J. 1994 . “ Shifting ‘figure’ and ‘ground’: Sequence and pace during comprehensive organisational change. ” . In The Tavistock Institute 1993/94 Review London : Tavistock Institute. .
  • O'Connor , I. 1997 . Who drives social work education in Australia? . Social Work Review , 9 ( 4 )
  • Osbourne , D. and Gaebler , T. 1992 . Reinventing Government: How the Entrepreneurial Spirit is Transforming the Public Sector Reading , Massachusetts : Addison-Wesley. .
  • Parton , N. 1994 . The nature of social work under conditions of (post)modernity. . Social Work & Social Sciences Review , 5 ( 2 ) : 93 – 112 .
  • Parton , N. 1998 . Risk, advanced liberalism and child welfare: The need to rediscover uncertainty and ambiguity. . British Journal of Social Work , 28 : 5 – 27 .
  • Pepper , N. G. 1996 . Supervision: A positive learning experience or an anxiety provoking exercise? . Australian Social Work , 49 ( 3 )
  • Reed , M. 1995 . “ Managing quality and organisational politics: TQM as a governmental technology. ” . In The Politics of Quality in the Public Sector Edited by: Kirkpatrick , I. and Lucio Martinez , M. London : Routledge. .
  • Rees , S. 1996 . “ Humanity, peace and international citizenship. ” . In Participating in Change: Social Work Profession in Social Development Joint World Congress Proceedings of the International Federation of Social Workers & International Association of Schools of Social Work, Hong Kong
  • Rojek , C. , Peacock , G. and Collins , S. 1988 . Social Work and Received Ideas London : Routledge. .
  • Scarbrough , H. , ed. 1996 . The Management of Expertise London : MacMillan. .
  • Scott , D. and Farrow , J. 1993 . Evaluating standards of social work supervision in child welfare and hospital social work. . Australian Social Work , 46 ( 2 )
  • Sinason , V. 1997 . “ What price trust? The struggle against personal corruption in straitened circumstances. ” . In Integrity and Change: Mental Health in the Marketplace Edited by: Smith , E. London : Routledge. .
  • Smith , E. , ed. 1997 . Integrity and Change: Mental Health in the Marketplace London : Routledge. .
  • Syrett , V. , Jones , M. and Sercombe , N. 1996 . Practice supervision: The challenge of definition. . Practice , 8 : 53 – 62 .
  • Timms , N. 1983 . Social Work Values: An Enquiry London : Routledge & Kegan Paul. .
  • Toren , N. 1972 . Social Work: The Case of a Semi-profession London : Sage. .
  • Uttley , S. 1994 . “ Professionals ‘moving down’: Rationalisation, routinisation and displacement. ” . In Advances in Social Work and Welfare Education: Education for Post-industrial Practice. National Conference of the Australian Association for Social Work and Welfare Education Edited by: Ife , J. , Leitmann , S. and Murphy , P. Perth : University of Western Australia Press. .
  • Wilding , P. 1982 . Professional Power and Social Welfa re London : Routledge & Kegan Paul. .
  • Woodroofe , K. 1962 . From Charity to Social Work: In England and the United States London : Routledge & Kegan Paul. .
  • Yeatman , A. 1994 . Postmodern Revisionings of the Political London : Routledge. .
  • Young , G. 1994 . Critical components in the supervision of child protection social workers in a statutory agency. . Social Work Review , 6 ( 5/6 )

Reprints and Corporate Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

To request a reprint or corporate permissions for this article, please click on the relevant link below:

Academic Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

Obtain permissions instantly via Rightslink by clicking on the button below:

If you are unable to obtain permissions via Rightslink, please complete and submit this Permissions form. For more information, please visit our Permissions help page.