68
Views
0
CrossRef citations to date
0
Altmetric
Research Article

E-supply chain coordination and performance impacts: An empirical investigation

, &
Article: 2379942 | Received 01 Sep 2023, Accepted 09 Jul 2024, Published online: 18 Jul 2024

References

  • Abdirad, M., & Krishnan, K. (2022). Examining the impact of E-supply chain on service quality and customer satisfaction: A case study. International Journal of Quality & Service Sciences, 14(2), 274–32. https://doi.org/10.1108/IJQSS-08-2020-0131
  • Adams, F. G., Richey, R. G., Jr., Autry, C. W., Morgan, T. R., & Gabler, C. B. (2014). Supply chain collaboration, integration, and relational technology: How complex operant resources increase performance outcomes. Journal of Business Logistics, 35(4), 299–317. https://doi.org/10.1111/jbl.12074
  • Adel, H. M., & Younis, R. A. A. (2021). Interplay among blockchain technology adoption strategy, e-supply chain management diffusion, entrepreneurial orientation and human resources information system in banking. International Journal of Emerging Markets, 18(10), 3588–3615. https://doi.org/10.1108/IJOEM-02-2021-0165
  • Agyabeng-Mensah, Y., Ahenkorah, E., Afum, E., Agyemang, A. N., Agnikpe, C., & Rogers, F. (2020). Examining the influence of internal green supply chain practices, green human resource management and supply chain environmental cooperation on firm performance. Supply Chain Management: An International Journal, 25(5), 585–599. https://doi.org/10.1108/SCM-11-2019-0405
  • Ahmed, W., Ashraf, M. S., Khan, S. A., Kusi-Sarpong, S., Arhin, F. K., Kusi-Sarpong, H., & Najmi, A. (2020). Analyzing the impact of environmental collaboration among supply chain stakeholders on a firm’s sustainable performance. Operations Management Research, 13(1–2), 4–21. https://doi.org/10.1007/s12063-020-00152-1
  • Akam, M. J., Sunday, E. G., Etuk, I. U., Ejikeme, O. B., & Arikpo, N. N. (2023). The role of integrated coordination in supply chain performance of firms in the manufacturing industry. International Journal of Integrated Supply Management, 16(1), 26–51. https://doi.org/10.1504/IJISM.2023.127650
  • Akyuz, G. A., & Rehan, M. (2009). “Requirements for forming an ‘e-supply chain’. International”, Journal of Production Research, 47(12), 3265–3287. https://doi.org/10.1080/00207540701802460
  • Al-Ansi, A. M., & Al-Ansi, A. (2023). An overview of artificial intelligence (AI) in 6G: Types, advantages, challenges and recent applications. Buletin Ilmiah Sarjana Teknik Elektro, 5(1), 67–75.
  • Al-Faouri, A. (2023). The impact of knowledge sharing quality on e-supply chain management: The mediating role of e-trust. Uncertain Supply Chain Management, 11(3), 1195–1204. https://doi.org/10.5267/j.uscm.2023.4.003
  • Aloqool, A., Alharafsheh, M., Abdellatif, H., Alghasawneh, L., & Al-Gasawneh, J. (2022). The mediating role of customer relationship management between e-supply chain management and competitive advantage. International Journal of Data & Network Science, 6(1), 263–272. https://doi.org/10.5267/j.ijdns.2021.9.002
  • Alshurideh, M., Alquqa, E., Alzoubi, H., Kurdi, B., & Hamadneh, S. (2023). The effect of information security on e-supply chain in the UAE logistics and distribution industry. Uncertain Supply Chain Management, 11(1), 145–152. https://doi.org/10.5267/j.uscm.2022.11.001
  • Alvarez Gil, M. J., Jimenez, J., & Lorente, J. J. (2001). An analysis of environmental management, organizational context and performance of Spanish hotels omega. Omega, 29(6), 457–471. https://doi.org/10.1016/S0305-0483(01)00033-0
  • Alzoubi, H. M., & Yanamandra, R. (2020). Investigating the mediating role of information sharing strategy on agile supply chain. Uncertain Supply Chain Management, 8(2), 273–284. https://doi.org/10.5267/j.uscm.2019.12.004
  • Anca, V. (2019). Logistics and supply chain management: An overview. Studies in Business and Economics, 14(2), 209–215. https://doi.org/10.2478/sbe-2019-0035
  • Antoni, D., & Akbar, M. (2019). E-supply chain management value concept for the palm oil industry. Jurnal Sistem Informasi, 15(2), 15–29. https://doi.org/10.21609/jsi.v15i2.859
  • Armstrong, J., & Overton, T. S. (1977). Estimating nonresponse bias in mail surveys. Journal of Marketing Research, 14(3), 396–402.
  • Arunachalam, D., Kumar, N., & Kawalek, J. P. (2018). Understanding big data analytics capabilities in supply chain management: Unravelling the issues, challenges and implications for practice. Transportation Research Part E: Logistics & Transportation Review, 114, 416–436. https://doi.org/10.1016/j.tre.2017.04.001
  • Asamoah, D., Agyei-Owusu, B., Andoh-Baidoo, F. K., & Ayaburi, E. (2021). Inter-organizational systems use and supply chain performance: Mediating role of supply chain management capabilities. International Journal of Information Management, 58, Article 102195. https://doi.org/10.1016/j.ijinfomgt.2020.102195
  • Avania, I. K., & Widodo, A. (2022). Affect of E-Service quality on E-Customers loyalty through E-Customers satisfaction on E-Commerce Shopee. Budapest International Research and Critics Institute-Journal (BIRCI-Journal), 5(1), 535–546.
  • Ayoub, H. F., Abdallah, A. B., & Suifan, T. S. (2017). The effect of supply chain integration on technical innovation in Jordan: The mediating role of knowledge management. Benchmarking: An International Journal, 24(3), 594–616. https://doi.org/10.1108/BIJ-06-2016-0088
  • Bala, H. (2013). The effects of IT-enabled supply chain process change on job and process outcomes: A longitudinal investigation. Journal of Operations Management, 31(6), 450–473. https://doi.org/10.1016/j.jom.2013.07.014
  • Baron, R. M., & Kenny, D. A. (1986). The moderator-mediator variable distinction in social psychological research: Conceptual, strategic, and statistical considerations. Journal of Personality & Social Psychology, 51(6), 1173–1182.
  • Barrad, S., & Valverde, R. (2020). The impact of E-supply chain management systems on procurement operations and cost reduction in the electronics manufacturing services industry. Journal of Media Management and Entrepreneurship (JMME), 2(1), 1–27. https://doi.org/10.4018/JMME.2020010101
  • Barratt, M., & Barratt, R. (2011). Exploring internal and external supply chain linkages: Evidence from the field. Journal of Operations Management, 29(5), 514–528. https://doi.org/10.1016/j.jom.2010.11.006
  • Beaulieu, M., & Bentahar, O. (2021). Digitalization of the healthcare supply chain: A roadmap to generate benefits and effectively support healthcare delivery. Technological Forecasting & Social Change, 167, Article 120717. https://doi.org/10.1016/j.techfore.2021.120717
  • Benitez, J., Chenc, Y., Teo, T., & Ajamieh, A. (2018). Evolution of the impact of e-business technology on operational competence and firm profitability: A panel data investigation. Information & Management, 55(1), 120–130.
  • Bhattacharjee, D., & Mohanty, R. P. (2012). T”owards development of a composite supply chain collaboration Model. International Journal of Logistics Systems Management, 12(2), 123–147. https://doi.org/10.1504/IJLSM.2012.047218
  • Bhattacharjee, D., Prakash, A., Mohanty, R. P., Sircar, S., Agrawal, D. R., & Dr, P. (2015). Strategic collaboration management between Indian oil marketing and auto-service companies: An empirical study. Journal of Strategy and Management, 8(4), 415–438. https://doi.org/10.1108/JSMA-09-2014-0084
  • Bi, R. (2017). E‑Supply chain coordination and SME performance: An empirical investigation. The Electronic Journal of Information Systems Evaluation, 20(2), 76–84.
  • Bruque Camara, S., Moyano Fuentes, J., & Maqueira Marín, J. M. (2015). Cloud computing, web 2.0, and operational performance: The mediating role of supply chain integration. The International Journal of Logistics Management, 26(3), 426–458. https://doi.org/10.1108/IJLM-07-2013-0085
  • Bryman, A., & Bell, E. (2015). Business research methods (4th ed.). Oxford University Press.
  • Caputo, A. C., Cucchiella, F., Fratocchi, L., Pelagagge, P. M., & Scacchia, F. (2004). Analysis and evaluation of E‐supply chain performances. Industrial Management & Data Systems, 104(7), 546–557. https://doi.org/10.1108/02635570410550214
  • Chae, B., Yen, H. R., & Sheu, C. (2005). Information technology and supply chain collaboration: Moderating effects of existing relationships between partners. IEEE Transactions on Engineering Management, 52(4), 440–448. https://doi.org/10.1109/TEM.2005.856570
  • Chaffey, D. (2007). “E-business and E-commerce management: Strategy, implementation and practice”. Pearson Education.
  • Chang, Y., Iakovou, E., & Shi, W. (2020). Blockchain in global supply chains and cross border trade: A critical synthesis of the state-of-the-art, challenges and opportunities. International Journal of Production Research, 58(7), 2082–2099. https://doi.org/10.1080/00207543.2019.1651946
  • Chatterjee, S., & Mohanty, R. P. (2024). Study of inbound logistics supply chain of an automobile manufacturing company’. International Journal of Productivity and Quality Management, 41(3), 337–367. https://doi.org/10.1504/IJPQM.2024.137321
  • Chen, Q., Hall, D. M., Adey, B. T., & Haas, C. T. (2020). Identifying enablers for coordination across construction supply chain processes: A systematic literature review. Engineering, Construction & Architectural Management, 28(4), 1083–1113. https://doi.org/10.1108/ECAM-05-2020-0299
  • Choi, T. M., & Choi, S. H. (2022). Coordination mechanisms and supply chain performance under stochastic demand. Omega, 110, 106976.
  • Crowston, K. (1997). A coordination theory approach to organizational process design. Organization Science, 8(2), 157–175. https://doi.org/10.1287/orsc.8.2.157
  • Devaraj, S., Krajewski, L., & Wei, J. C. (2007). Impact of eBusiness technologies on operational performance: The role of production information integration in the supply chain. Journal of Operations Management, 25(6), 1199–1216.
  • DiMaria, E., De Marchi, V., & Galeazzo, A. (2022). Industry 4.0 technologies and circular economy: The mediating role of supply chain integration. Business Strategy and the Environment, 31(2), 619–632. https://doi.org/10.1002/bse.2940
  • Dzogbewu, T. C., Fianko, S. K., Jnr, S. A., & Amoah, N. (2021). Assessment of the mediating effects of external integration on manufactory firms operational performance. Journal of Industrial Engineering and Management (JIEM), 14(4), 718–732. https://doi.org/10.3926/jiem.3500
  • Errassafi, M., Abbar, H., & Benabbou, Z. (2019). The mediating effect of internal integration on the relationship between supply chain integration and operational performance: Evidence from Moroccan manufacturing companies. Journal of Industrial Engineering & Management, 12(2), 254–273. https://doi.org/10.3926/jiem.2794
  • Fawcett, S. E., Osterhaus, P., Magnan, G. M., Brau, J. C., McCarter, M. W., & Croom, S. (2007). Information sharing and supply chain performance: The role of connectivity and willingness. Supply Chain Management: An International Journal, 12(5), 358–368. https://doi.org/10.1108/13598540710776935
  • Fekir, S., Rasheed, M. A. A., Chikhi, B., Alnarhoon, F., & Almashikhi, R. A. W. A. N. (2022). Blockchain technology and electronic supply chain management (ESCM). Journal of Theoretical and Applied Information Technology, 100(14), 5235–5243.
  • Fornell, C., & Larcker, D. (1981). Evaluating structural equation models with unobservable variables and measurement error. Journal of Marketing Research, 18, 39–50.
  • Frazier, G. R., & Bailey, S. C. (1999). Redesigning the supply chain: Strategies for operational synergy. McGraw-Hill.
  • Fugate, B., Sahin, F., & Mentzer, J. T. (2006). Supply chain management coordination mechanisms. Journal of Business Logistics, 27(2), 129–161. https://doi.org/10.1002/j.2158-1592.2006.tb00220.x
  • Garg, R. K. (2021). Structural equation modeling of E-supplier selection criteria in mechanical manufacturing industries. Journal of Cleaner Production, 311, 127597. https://doi.org/10.1016/j.jclepro.2021.127597
  • Gass, R. J., Rickenbach, M., Schulte, L. A., & Zeuli, K. (2009). Cross-boundary coordination on forested landscapes: Investigating alternatives for implementation. Environmental Management, 43(1), 107–117. https://doi.org/10.1007/s00267-008-9195-2
  • Ghadimi, P., Wang, C., Lim, M. K., & Heavey, C. (2019). Intelligent sustainable supplier selection using multi-agent technology: Theory and application for industry 4.0 supply chains. Computers & Industrial Engineering, 127, 588–600. https://doi.org/10.1016/j.cie.2018.10.050
  • Gieseke, T. (2019). Collaborative environmental governance frameworks: A practical Guide. CRC Press.
  • Gilaninia, S., Ganjinia, H., & Mahdikhanmahaleh, B. A. (2013). Difference between internal and external supply chain risks on its performance. Arabian Journal of Business and Management Review (Nigerian Chapter), 1(8), 12–18. https://doi.org/10.12816/0003785
  • Green, K. W., Jr., Zelbst, P. J., Meacham, J., & Bhadauria, V. S. (2012). Green supply chain management practices: Impact on performance. Supply Chain Management: An International Journal, 17(3), 290–305. https://doi.org/10.1108/13598541211227126
  • Haddud, A., & Khare, A. (2020). Digitalizing supply chains potential benefits and impact on lean operations. International Journal of Lean Six Sigma, 11(4), 731–765. https://doi.org/10.1108/IJLSS-03-2019-0026
  • Hair, J. F., Jr., Hult, G. T. M., Ringle, C. M., Sarstedt, M., Danks, N. P., Ray, S., & Ray, S. (2021). Evaluation of reflective measurement models. Partial least squares structural equation modeling (PLS-SEM) using R. A Workbook (pp. 75–90). Cham: Springer, New York. https://doi.org/10.1007/978-3-030-80519-7_4
  • Hrouga, M. (2023). Towards a new conceptual digital collaborative supply chain model based on industry 4.0 technologies: A conceptual framework. International Journal of Quality & Reliability Management, 41(2), 628–655. https://doi.org/10.1108/IJQRM-07-2022-0221
  • Hu, K., Ding, Y., Jin, J., Xia, M., & Huang, H. (2022). Multiple attention mechanism graph convolution HAR Model based on coordination theory. Sensors, 22(14), 5259. https://doi.org/10.3390/s22145259
  • Khalil, M., Khalil, R., & Khan, S. (2019). A study on the effect of supply chain management practices on organizational performance with the mediating role of innovation in SMEs. Uncertain Supply Chain Management, 7(2), 179–190. https://doi.org/10.5267/j.uscm.2018.10.007
  • Khanuja, A., & Jain, R. K. (2022). The mediating effect of supply chain flexibility on the relationship between supply chain integration and supply chain performance. Journal of Enterprise Information Management, 35(6), 1548–1569. https://doi.org/10.1108/JEIM-11-2020-0449
  • Li, G., Li, L., Choi, T. M., & Sethi, S. P. (2020). Green supply chain management in Chinese firms: Innovative measures and the moderating role of quick response technology. Journal of Operations Management, 66(7–8), 958–988. https://doi.org/10.1002/joom.1061
  • Li, R., Ma, S., & Wang, F. (2023). Supply chain coordination under demand disruption risk: A joint pricing and inventory control approach. Production & Operations Management, 32(1), 198–217. https://doi.org/10.1111/poms.13991
  • Lin, F. R., & Shaw, M. J. (1998). Reengineering the order fulfillment process in supply chain network. International Journal of Flexible Manufacturing Systems, 10(3), 197–229. https://doi.org/10.1023/A:1008069816606
  • Lin, F. R., & Shaw, M. J. (2001). Reengineering the order fulfillment process in supply chain networks. In M. J. Shaw (Eds), Information-based manufacturing (pp. 105–137). Boston, MA: Springer. https://doi.org/10.1007/978-1-4615-1599-9_6
  • Lin, H. F. (2014). Understanding the determinants of electronic supply chain management system adoption: Using the technology–organization–environment framework. Technological Forecasting & Social Change, 86, 80–92. https://doi.org/10.1016/j.techfore.2013.09.001
  • Liu, H., Ke, W., Wei, K. K., Gu, J., & Chen, H. (2010). The role of institutional pressures and organizational culture in the firm’s intention to adopt internet-enabled supply chain management systems. Journal of Operations Management, 28(5), 372–384. https://doi.org/10.1016/j.jom.2009.11.010
  • Liu, K. P., & Chiu, W. (2021). Supply chain 4.0: The impact of supply chain digitalization and integration on firm performance. Asian Journal of Business Ethics, 10(2), 371–389. https://doi.org/10.1007/s13520-021-00137-8
  • Liu, Z., Prajogo, D., & Oke, A. (2016). Supply chain technologies: Linking adoption, utilization, and performance. The Journal of Supply Chain Management, 52(4), 22–41. https://doi.org/10.1111/jscm.12117
  • Lockamy, A., III. (2017, July). An examination of external risk factors in apple Inc.’s supply chain. Supply Chain Forum: An International Journal, 18(3), 177–188. https://doi.org/10.1080/16258312.2017.1328252
  • Lucia-Palacios, L., Bordonaba-Juste, V, and Gr€unhagen, M. (2014). E-business implementation and performance: Analysis of mediating factors. Internet Research, 24(2), 1066–2243.
  • Malone, T. W., & Crowston, K. (1994). The interdisciplinary study of coordination. ACM Computing Surveys, 26(1), 87–119. https://doi.org/10.1145/174666.174668
  • Mehdikhani, R., & Valmohammadi, C. (2019). Strategic collaboration and sustainable supply chain management: The mediating role of internal and external knowledge sharing. Journal of Enterprise Information Management, 32(5), 778–806. https://doi.org/10.1108/JEIM-07-2018-0166
  • Melander, L., & Pazirandeh, A. (2019). Collaboration beyond the supply network for innovation: Insight from 11 cases. Supply Chain Management: An International Journal, 24(4), 509–523. https://doi.org/10.1108/SCM-08-2018-0285
  • Mintzberg, H. (1979). The structuring of organizations (Vol. 203). Prentice hall.
  • Mishra, A., & Shah, R. (2009). In union lies strength: Collaborative competence in new product development and its performance effects. Journal of Operations Management, 27(15), 324–338.
  • Moshood, T. D., Nawanir, G., Sorooshian, S., & Okfalisa, O. (2021). Digital twins driven supply chain visibility within logistics: A new paradigm for future logistics. Applied System Innovation, 4(2), 29. https://doi.org/10.3390/asi4020029
  • Nasiri, M., Ukko, J., Saunila, M., & Rantala, T. (2020). Managing the digital supply chain: The role of smart technologies. Technovation, 96-97, Article 102121. https://doi.org/10.1016/j.technovation.2020.102121
  • Olson, G. M., & Olson, J. S. (2000). Distance matters. Human-Computer Interaction, 15(2), 139–178. https://doi.org/10.1207/S15327051HCI1523_4
  • Pant, S., Sethi, R., & Bhandari, M. (2003). Making sense of the e-supply chain landscape: An implementation framework. International Journal of Information Management, 23(3), 201–221. https://doi.org/10.1016/S0268-4012(03)00025-2
  • Panuparb, P. (2019). Cost-benefit analysis of a blockchain-based supply chain finance solution [ Doctoral dissertation]. Massachusetts Institute of Technology.
  • Peng, J., Quan, J., Zhang, G., & Dubinsky, A. J. (2016). Mediation effect of business process and supply chain management capabilities on the impact of it on firm performance: Evidence from Chinese firms. International Journal of Information Management, 36(1), 89–96. https://doi.org/10.1016/j.ijinfomgt.2015.09.006
  • Pershina, R., Soppe, B., & Thune, T. M. (2019). Bridging analog and digital expertise: Cross-domain collaboration and boundary-spanning tools in the creation of digital innovation. Research Policy, 48(9), 103819. https://doi.org/10.1016/j.respol.2019.103819
  • Phan, A. C., Nguyen, H. A., Trieu, P. D., Nguyen, H. T., & Matsui, Y. (2019). Impact of supply chain quality management practices on operational performance: Empirical evidence from manufacturing companies in Vietnam. Supply Chain Management: An International Journal, 24(6), 855–871. https://doi.org/10.1108/SCM-12-2018-0445
  • Phung, H. T. X., Phan, A. C., Nguyen, H. T., & Matsui, Y. (2021). Mediation effects of information technology links with suppliers and information sharing with suppliers in the relationship of supply chain process integration and supply chain performance. International Journal of Productivity and Quality Management, 33(4), 542–567. https://doi.org/10.1504/IJPQM.2021.117251
  • Piprani, A. Z., Mohezar, S., & Jaafar, N. I. (2020). Supply chain integration and supply chain performance: The mediating role of supply chain resilience. International Journal of Supply Chain Management, 9(3), 58–73.
  • Popa, S., Soto-Acosta, P., & Loukis, E. (2016). Analyzing the complementarity of web infrastructure and eInnovation for business value generation. Program: Electronic Library & Information Systems, 50(1), 118–134.
  • Prajapati, D., Chan, F. T., Chelladurai, H., Lakshay, L., & Pratap, S. (2022). An internet of things embedded sustainable supply chain management of B2B E-Commerce. Sustainability, 14(9), 5066. https://doi.org/10.3390/su14095066
  • Ralston, P. M., Blackhurst, J., Cantor, D. E., & Crum, M. R. (2015). A structure–conduct–performance perspective of how strategic supply chain integration affects firm performance. The Journal of Supply Chain Management, 51(2), 47–64. https://doi.org/10.1111/jscm.12064
  • Rasool, F., Greco, M., & Grimaldi, M. (2022). Digital supply chain performance metrics: A literature review. Measuring Business Excellence, 26(1), 23–38. https://doi.org/10.1108/MBE-11-2020-0147
  • Rawat, R. (2022). a systematic review of Blockchain technology use in E-Supply chain in internet of medical things (iomt). International Journal of Computations, Information and Manufacturing (IJCIM), 2(2). https://doi.org/10.54489/ijcim.v2i2.119
  • Reaidy, P. J., Gunasekaran, A., & Spalanzani, A. (2015). Bottom-up approach based on internet of things for order fulfillment in a collaborative warehousing environment. International Journal of Production Economics, 159, 29–40. https://doi.org/10.1016/j.ijpe.2014.02.017
  • Reis, J. G. M. D., Neto, C., de Oliveira, P. L., Fusco, J. P. A., & Machado, S. T. (2014). Supply chain strategies in the context of an ecommerce chain (E-Chain). Independent Journal of Management & Production, 5(2), 438–457. https://doi.org/10.14807/ijmp.v5i2.148
  • Ross, D. F. (2016). “Introduction to supply chain management technologies”. CRC Press.
  • Salamai, A., Hussain, O. K., Saberi, M., Chang, E., & Hussain, F. K. (2019). Highlighting the importance of considering the impacts of both external and internal risk factors on operational parameters to improve supply chain risk management. Institute of Electrical and Electronics Engineers Access, 7, 49297–49315. https://doi.org/10.1109/ACCESS.2019.2902191
  • Sanders, N. (2007). An empirical study of the impact of e-business technologies on organizational collaboration and performance. Journal of Operations Management, 25(6), 1332–1347.
  • Saragih, J., Tarigan, A., Pratama, I., Wardati, J., & Silalahi, E. F. (2020). The impact of total quality management, supply chain management practices and operations capability on firm performance. Polish Journal of Management Studies, 21(2), 384–397. https://doi.org/10.17512/pjms.2020.21.2.27
  • Sarkis, J., Pilar, G., & Belarmino, A. (2010). Stakeholder pressure and the adoption of environmental practices: The mediating effect of training. Journal of Operations Management, 28(2), 163–176.
  • Saunders, M. N. K., Lewis, P., & Thornhill, A. (2015). Research methods for business students (7th ed.). Pearson Education Limited.
  • Schniederjans, D. G., Curado, C., & Khalajhedayati, M. (2020). Supply chain digitisation trends: An integration of knowledge management. International Journal of Production Economics, 220, Article 107439. 107439. https://doi.org/10.1016/j.ijpe.2019.07.012
  • Shaiju, M. (2023). The substantial impact of artificial intelligence over e-commerce progress with reference to amazon online shopping [ Doctoral dissertation]. St Teresa’s College (Autonomous).
  • Sharma, J. A., Kumar, R. R., Verma, P., & Verma, P. (2022). Designing supply chain performance system: A strategic study on Indian manufacturing sector. Supply Chain Management: An International Journal, 27(1), 66–88. https://doi.org/10.1108/SCM-05-2020-0198
  • Siddiqui, A. W., & Raza, S. A. (2015). “Electronic supply chains: Status and perspective. Computers and Industrial Engineering”, 88, 536–556. https://doi.org/10.1016/j.cie.2015.08.012
  • Somjai, S., Girdwichai, L., & Jermsittiparsert, K. (2019). The mediating role of operational performance and internal integration of supply chain in the relationship between interplant coordination and external integration. Journal of Human Sport & Exercise, 14(5), S2187–S2201.
  • Soto-Acosta, P., Popa, S., & Palacios-Marqués, D. (2015). E-business, organizational innovation and firm performance in manufacturing SMEs: An empirical study in Spain. Technological and Economic Development of Economy, 22(6), 885–904. https://doi.org/10.3846/20294913.2015.1074126
  • Stank, T. P., Keller, S. B., & Closs, D. J. (2001). Performance benefits of supply chain logistical integration. Transportation Journal, 41(2/3), 32–46.
  • Stolze, H. J., Brusco, M. J., & Smith, J. S. (2021). Exploring the social mechanisms for variation reduction for direct store delivery (DSD) and vendor managed inventory performance: An integrated network governance and coordination theory perspective. International Journal of Production Economics, 234, 108025. https://doi.org/10.1016/j.ijpe.2021.108025
  • Tarigan, Z., Mochtar, J., Basana, S., & Siagian, H. (2021). The effect of competency management on organizational performance through supply chain integration and quality. Uncertain Supply Chain Management, 9(2), 283–294. https://doi.org/10.5267/j.uscm.2021.3.004
  • Tortorella, G. L., Giglio, R., & Van Dun, D. H. (2019). Industry 4.0 adoption as a moderator of the impact of lean production practices on operational performance improvement. International Journal of Operations & Production Management, 39 Nos 6/7/8), 860–886. https://doi.org/10.1108/IJOPM-01-2019-0005
  • Tse, Y. K., Zhang, M., Akhtar, P., & MacBryde, J. (2016). Embracing supply chain agility: An investigation in the electronics industry. Supply Chain Management: An International Journal, 21(1), 140–156. https://doi.org/10.1108/SCM-06-2015-0237
  • Tsiga, Z. D., Chong, A. Y. L., Pu, X., & Teh, P. L. (2017). Adoption of eSCM in centralized and decentralized manufacturing organizations (PACIS 2017). https://aisel.aisnet.org/pacis2017/143
  • Turban, E., King, D., Lee, J. K., Liang, T. P., & Turban, D. C. (2015). “Electronic commerce: A managerial and social networks perspective”. Springer.
  • Vuković, S. (2012). Coping with complexity: Analyzing cooperation and coordination in multiparty mediation processes. International Negotiation, 17(2), 265–293. https://doi.org/10.1163/157180612X651449
  • Wagner, M. (2011). Corporate performance implications of extended stakeholder management: New insights on mediation and moderation effects. Ecological Economics, 70, 942–950.
  • Wamba, S. F., & Queiroz, M. M. (2020). Blockchain in the operations and supply chain management: Benefits, challenges and future research opportunities. International Journal of Information Management, 52, Article102064. https://doi.org/10.1016/j.ijinfomgt.2019.102064
  • Wei, S., Liu, H., Ke, W., Wei, K. K., & Hua, Z. (2014). Mediating effects of supply chain integration: From it capability to firm performance. Proceedings of the International Conference on Information Systems, Auckland.
  • Widowati, D., Darasih, R., & Ramadhani, N. (2022). Mediation role of service capabilities in supply chain integration on supply chain performance in small and medium enterprises. Proceedings of the First Lekantara Annual Conference on Public Administration, Literature, Social Sciences, Humanities, and Education, LePALISSHE 2021, Malang, Indonesia. August 3, 2021
  • Wong, C. W., Wong, C. Y., & Boon-Itt, S. (2013). The combined effects of internal and external supply chain integration on product innovation. International Journal of Production Economics, 146(2), 566–574. https://doi.org/10.1016/j.ijpe.2013.08.004
  • Wong, C. W. Y., Lai, K. H., & Cheng, T. C. E. (2009). Complementarities and alignment of information systems management and supply chain management. International Journal of Shipping and Transport Logistics, 1(2), 156–171.
  • Wu, F., Mahajan, V., & Balasabrumanian, S. (2003). An analysis of e-business adoption and its impact on business performance. Journal of the Academy of Marketing Science, 31(4), 425–447.
  • Wu, L., & Chiu, M. L. (2018). Examining supply chain collaboration with determinants and performance impact: Social capital, justice, and technology use perspectives. International Journal of Information Management, 39, 5–19. https://doi.org/10.1016/j.ijinfomgt.2017.11.004
  • Wu, L., & Chuang, C. H. (2010). Examining the diffusion of electronic supply chain management with external antecedents and firm performance: A multi-stage analysis. Decision Support Systems, 50(1), 103–115. https://doi.org/10.1016/j.dss.2010.07.006
  • Yu, W., Chavez, R., Feng, M., & Wiengarten, F. (2014). Integrated green supply chain management and operational performance. Supply Chain Management: An International Journal, 19(5/6), 683–696. https://doi.org/10.1108/SCM-07-2013-0225
  • Yu, Y., Zhang, J. Z., Cao, Y., & Kazancoglu, Y. (2021). Intelligent transformation of the manufacturing industry for industry 4.0: Seizing financial benefits from supply chain relationship capital through enterprise green management. Technological Forecasting & Social Change, 172, Article 120999. https://doi.org/10.1016/j.techfore.2021.120999
  • Yuyan, W., & Liang, S. (2019). A study of E-supply chain advertisement strategy based on the third party E-commerce platform for sales. Management Review, 31(10), 124.
  • Zhang, M., & Li, P. (2012). RFID application strategy in agri-food supply chain based on safety and benefit analysis. Physics Procedia, 25, 636–642. https://doi.org/10.1016/j.phpro.2012.03.137
  • Zhang, X., & Liu, S. (2021). Action mechanism and model of cross-border e-commerce green supply chain based on customer behaviour. Mathematical Problems in Engineering, 2021, 1–11. https://doi.org/10.1155/2021/6670308
  • Zhu, Q., Sarkis, J., & Lai, K. H. (2008). Confirmation of a measurement model for green supply chain management practices implementation. International Journal of Production Economics, 111(2), 261–273. https://doi.org/10.1016/j.ijpe.2006.11.029
  • Zhu, Q., Sarkis, J., & Lai, K. H. (2012). Examining the effects of green supply chain management practices and their mediations on performance improvements. International Journal of Production Research, 50(5), 1377–1394. https://doi.org/10.1080/00207543.2011.571937