Care workers in elder care: the Four Flows of constituting care organisations on social media

References

• Banks, S., & Riley, P. (1993). Structuration as an ontology for communication research. In S. A. Deetz (Ed.), Communication yearbook 16 (pp. 167–196). Newbury Park, CA: SAGE.
   Google Scholar
• Beedholm, K., Frederiksen, K., & Lomborg, K. (2016). What was (also) at stake when a robot bathtub was implemented in a Danish elder center: A constructivist secondary qualitative analysis. Qualitative Health Research, 26(10), 1424–1433. doi:10.1177/1049732315586550
   PubMed Web of Science ®Google Scholar
• Bodenheimer, T. (2005). High and rising health care costs. Part 2: Technologic innovation. Annals of Internal Medicine, 142(11), 932–937. doi:10.7326/0003-4819-142-11-200506070-00012
   PubMed Web of Science ®Google Scholar
• Brummans, B., Cooren, F., Robichaud, D., & Taylor, J. R. (2014). Approaches to the communicative constitution of organizations. In L. L. Putnam & D. K. Mumby (Eds.), The SAGE handbook of organizational communication (3rd ed., pp. 173–194). Thousand Oaks, CA: Sage.
   Google Scholar
• Coreen, F., Kuhn, T., Cornelissen, J., & Clark, T. (2011). Communication, organizing and organization: An overview and introduction to the special issue. Organization Studies, 32(9), 1149–1170. doi:10.1177/0170840611410836
   Web of Science ®Google Scholar
• Diddi, P., & Lundy, L. (2017). Organizational Twitter use: Content analysis of tweets during breast cancer awareness month. Journal of Health Communication, 22(3), 243–253. doi:10.1080/10810730.2016.1266716
   PubMed Web of Science ®Google Scholar
• Emirbayer, M., & Mische, A. (1998). What is agency? The American Journal of Sociology, 103(4), 962–1023. doi:10.1086/231294
   Web of Science ®Google Scholar
• Gallant, L. M., Irizarry, C., Boone, G., & Kreps, G. L. (2011). Promoting participatory medicine with social media: New media applications on hospital websites that enhance health education and e-patients’ voices. Journal of Participatory Medicine, 3, e49.
   Google Scholar
• Gibbs, J. L., Boyraz, M., Sivunen, A., & Nordbäck, E. (2021). Exploring the discursive construction of subgroups in global virtual teams. Journal of Applied Communication Research, 49(1), 86–108. doi:10.1080/00909882.2020.1851745
   Web of Science ®Google Scholar
• Giddens, A. (1984). The constitution of society: Outline of the theory of structuration. Berkeley, CA: University of California Press.
   Google Scholar
• Girvin, J., Jackson, D., & Hutchinson, M. (2016). Contemporary public perceptions of nursing: A systematic review and narrative synthesis of the international research evidence. Journal of Nursing Management, 24(8), 994–1006. doi:10.1111/jonm.12413
   PubMed Web of Science ®Google Scholar
• Hampton, T. (2012). Recent advances in mobile technology benefit global health, research, and care. JAMA, 307(19), 2013–2014. doi:10.1001/jama.2012.4465
   PubMed Web of Science ®Google Scholar
• Iverson, J., McPhee, R., & Spaulding, C. (2018). Being able to act otherwise. In B. Brummans (Ed.), The agency of organizing: Perspectives and case studies (1st ed.). New York: Routledge. doi:10.4324/9781315622514
   Google Scholar
• Kovalainen, A. (2021). Crisis of care: A problem of economisation, of technologisation, or of politics of care? In L. Hansen, M. Dahl, & L. Horn (Eds.), A care crisis in the nordic welfare states?: Care work, gender equality and welfare state sustainability (pp. 60–79). Bristol UK: Bristol University Press. doi:10.51952/9781447361374.ch004
   Google Scholar
• Kröger, T. (2019). Looking for the easy way out: Demographic panic and the twists and turns of long-term care policy in Finland. In T.-K. Jing, S. Kuhnle, Y. Pan, & S. Chen (Eds.), Aging welfare and social policy: China and the nordic countries in comparative perspective (pp. 91–104). International Perspectives on Aging, 20 Cham: Springer International Publishing. doi:10.1007/978-3-030-10895-3_6
   Google Scholar
• Leite, H., Hodgkinson, I. R., & Gruber, T. (2020). New development: ‘healing at a distance’—telemedicine and COVID-19. Public Money & Management, 40(6), 483–485. doi:10.1080/09540962.2020.1748855
   Web of Science ®Google Scholar
• Li, C., & Bernoff, J. (2011). Groundswell: Winning in a world transformed by social technologies. Boston, MA: Harvard Business Review.
   Google Scholar
• McPhee, R. (2014). Agency and the Four Flows. Management Communication Quarterly, 29(3), 487–492. doi:10.1177/0893318915584826
   Web of Science ®Google Scholar
• McPhee, R. D. (2004). Text, agency, and organization in the light of structuration theory. Organization, 11(3), 355–371. doi:10.1177/1350508404041997
   Web of Science ®Google Scholar
• McPhee, R., Poole, M., & Iverson, J. (2014). Structuration theory. In L. L. Putnam & D. K. Mumby (Eds.), The SAGE handbook of organizational communication (3rd ed., p. XXXX). Thousand Oaks, CA: Sage.
   Google Scholar
• McPhee, R. D., & Zaug, P. (2000). The communicative constitution of organizations: A framework for explanation. Electronic Journal of Communication/La Revue Electronique de Communication, 10(1–2), 21–47. doi:10.4324/9780203891025
   Google Scholar
• Neiger, B. L., Thackeray, R., Burton, S. H., Thackeray, C. R., & Reese, J. H. (2013). Use of Twitter among local health departments: An analysis of information sharing, engagement, and action. Journal of Medical Internet Research, 15(8), e177. doi:10.2196/jmir.2775
   PubMed Web of Science ®Google Scholar
• Nordbäck, E. S., Myers, K. K., & McPhee, R. D. (2017). Workplace flexibility and communication flows: A structurational view. Journal of Applied Communication Research, 45(4), 397–412. doi:10.1080/00909882.2017.1355560
   Web of Science ®Google Scholar
• Pangrazio, L. (2014). Reconceptualizing critical digital literacy. Discourse: Studies in the Cultural Politics of Education, 37(2), 163–174. doi:10.1080/01596306.2014.942836
   Google Scholar
• Park, H., Reber, B. H., & Chon, M.-G. (2016). Tweeting as health communication: Health organizations’ use of Twitter for health promotion and public engagement. Journal of Health Communication, 21(2), 188–198. doi:10.1080/10810730.2015.1058435
   PubMed Web of Science ®Google Scholar
• Putnam, L., & Nicotera, A. (Eds.). (2009). Building theories of organization: The constitutive role of communication. New York: Routledge.
   Google Scholar
• Sergi, V., & Bonneau, C. (2016). Making mundane work visible on social media: A CCO investigation of working out loud on Twitter. Communication Research & Practice, 2(3), 378–406. doi:10.1080/22041451.2016.1217384
   Web of Science ®Google Scholar
• Strauss, A., & Corbin, J. (1988). Basics of qualitative research: Techniques and procedures for developing grounded theory (2nd ed.). Thousand Oaks, CA: Sage.
   Google Scholar
• Tracy, S. (2013). Qualitative research methods. collecting evidence, crafting analysis, communicating impact (2nd ed.). USA: Wiley-Blackwell.
   Google Scholar
• Treem, J. W. (2015). Social media as technologies of accountability: Explaining resistance to implementation within organizations. American Behavioral Scientist, 59(1), 53–74. doi:10.1177/0002764214540506
   Web of Science ®Google Scholar
• Walkner, T., Weare, A., & Tully, M. (2018). You get old. You get invisible”: Social isolation and the challenge of communicating with aging women. Journal of Women & Aging, 30(5), 399–416. doi:10.1080/08952841.2017.1304785
   PubMed Web of Science ®Google Scholar
• Westbrook, J., & Braithwaite, J. (2010). Will information and communication technology disrupt the health system and deliver on its promise? Medical Journal of Australia, 193(7), 399–400. doi:10.5694/j.1326-5377.2010.tb03968.x
   PubMed Web of Science ®Google Scholar
• Wrede, S., Henriksson, K., Høst, H., Johansson, S., & Dybbro, B. (2008). Care work and the competing rationalities of public policy. In S. Wrede, L. Henriksson, H. Høst, S. Johansson, & B. M. Dybbro (Eds.), Care work in crisis reclaiming the nordic ethos of care (pp. 13–35). AB, Sweden: Studentlitterature doi:10.31885/9789515150233.
   Google Scholar