14,329
Views
3
CrossRef citations to date
0
Altmetric
WORK, INDUSTRIAL AND ORGANISATIONAL PSYCHOLOGY

Job satisfaction while working from home during the COVID-19 pandemic: do subjective work autonomy, work-family conflict, and anxiety related to the pandemic matter?

ORCID Icon, ORCID Icon, ORCID Icon & ORCID Icon
Article: 2087278 | Received 11 Apr 2021, Accepted 05 Jun 2022, Published online: 14 Jun 2022

References

  • Aboobaker, N., Edward, M., & Pramatha, K. P. (2017). Work-family conflict, family-work conflict, and intention to leave the organization: evidence across five industry sectors in India. Global Business Review, 18(2), 524–21. https://doi.org/10.1177/0972150916668696
  • Afzal, S. K. (2018). Working from home – The emerging need for Indian organizations. Retrieved April 20, 2020, from https://yourstory.com/2018/09/telecommuting-emerging-need-india/amp
  • Ajala, E. M. (2017). Work-family-conflict and family-work-conflict as correlates of job performance among working mothers: Implications for industrial social workers. African Journal of Social Work, 7(1), 52–62. Retrieved from https://www. ajol.info/index.php/ajsw/article/ view/160530
  • Anafarta, N. (2011). The relationship between work-family conflict and job satisfaction: A structural equation modeling (SEM) approach. International Journal of Business and Management, 6(4), 168–177. https://doi.org/10.5539/ijbm.v6n4p168
  • Anderson, J. C., & Gerbing, D. W. (1988). Structural equation modeling in practice: A review and recommended two-step approach. Psychological Bulletin, 103(3), 411–423. https://doi.org/10.1037/0033-2909.103.3.411
  • Aymerich, C., Pedruzo, B., Pérez, J. L., Laborda, M., Herrero, J., Blanco, J., & Gonzáleztorres, M. Á. (2022). Covid-19 pandemic effects on health workers’mental health: systematic review and meta-analysis. European Psychiatry, 65(1), 1–20. https://doi.org/10.1007/BF02723327
  • Bagozzi, R. P., & Yi, Y. (1988). On the evaluation of structural equation models. Journal of the Academy of Marketing Science, 16(1), 74–94. https://doi.org/10.1007/BF02723327
  • Bakker, A. B., & Demerouti, E. (2007). The job demands-resources model: State of the art. Journal of Managerial Psychology, 22(3), 309328. https://doi.org/10.1108/02683940710733115
  • Bayona, J. A., Caballer, A., & Peiró, J. M. (2015). The work design questionnaire: Spanish version and validation. Revista de Psicologia Del Trabajo Y de Las Organizaciones, 31(3), 187–200. https://doi.org/10.1016/j.rpto.2015.06.001
  • BOULDER, C. Global Workplace Analytics, & FlexJobs. (2019). Global Workplace Analytics & FlexJobs Report 159 Percent Increase in Remote Work Since 2005. CISION PRWeb. Retrieved April 6, 2020, from https://www.prweb.com/pdfdownload/16471457.pdf
  • Brougham, D., Haar, J. M., & Tootell, B. (2019). Service sector employee insights into the future of work and technological disruption. New Zealand Journal of Employment Relations, 44(1), 21. https://www.nzjournal.org/index.htm
  • Brunier, A., & Drysdale, C. (2020). COVID-19 disrupting mental health services in most countries, WHO survey. World Health Organization.
  • Bulger, C. A., Matthews, R. A., & Hoffman, M. E. (2007). Work and personal life boundary management: Boundary strength, work/personal life balance, and the segmentation-integration continuum. Journal of Occupational Health Psychology, 12(4), 365. https://doi.org/10.1037/1076-8998.12.4.365
  • Clark, S. C. (2000). Work/family border theory: A new theory of work/family balance. Human Relations, 53(6), 747–770. https://doi.org/10.1177/0018726700536001
  • Dijkstra, T. K., & Henseler, J. (2015). Consistent and asymptotically normal PLS estimators for linear structural equations. Computational Statistics & Data Analysis, 811, 10–23. https://doi.org/10.1016/j.csda.2014.07.008
  • Eddleston, K. A., & Mulki, J. (2017). Toward understanding remote workers’ management of work-family boundaries: the complexity of workplace embeddedness. Group and Organization Management, 42(3), 346–387. https://doi.org/10.1177/1059601115619548
  • Fonner, K. L., & Roloff, M. E. (2010). Why teleworkers are more satisfied with their jobs than are office-based workers: when less contact is beneficial. Journal of Applied Communication Research, 38(4), 336–361. https://doi.org/10.1080/00909882.2010.513998
  • Golden, T. D., & Veiga, J. F. (2005). The impact of the extent of telecommuting on job satisfaction: resolving inconsistent findings. Journal of Management, 31(2), 301–318. https://doi.org/10.1177/0149206304271768
  • Golden, T. D., Veiga, J. F., & Simsek, Z. (2006). Telecommuting’s differential impact on work-family conflict: is there no place like home? Journal of Applied Psychology, 91(6), 1340–1350. https://doi.org/10.1037/0021-9010.91.6.1340
  • Hackman, J. R., & Oldham, G. R. (1976). Motivation through the design of work: The test of a theory. Organizational Behavior and Human Performance, 16(2), 250–279. https://doi.org/10.1016/0030-5073(76)90016-7
  • Hair, J. F., Risher, J. J., Sarstedt, M., & Ringle, C. M. (2019). When to use and how to report the results of PLS-SEM. European Business Review, 31(1), 2–24. https://doi.org/10.1108/EBR-11-2018-0203
  • Hall, C. M., Scott, D., & Gössling, S. (2020). Pandemics, transformations, and tourism: Be careful what you wish for. Tourism Geographies, 22(3), 577–598. https://doi.org/10.1080/14616688.2020.1759131
  • Herrera-Valdez, M. A., Cruz-Aponte, M., & Castillo-Chavez, C. (2011). Multiple outbreaks for the same pandemic: local transportation and social distancing explain the different “Waves” of A-H1N1PDM cases observed in México during 2009. Mathematical Biosciences and Engineering, 8(1). https://doi.org/10.3934/mbe.2011.8.21
  • Ibar, C., Fortuna, F., Gonzalez, D., Jamardo, J., Jacobsen, D., Pugliese, L., Fabre, B., Ceres, V., Mendoza, C., Repetto, E. M., Reboredo, G., Iglesias, S., Azzara, S., Berg, G., Zopatti, D., & Fabre, B. (2021). Evaluation of stress, burnout and hair cortisol levels in health workers at a University Hospital during COVID-19 pandemic. Psychoneuroendocrinology, 128(1), 105213. https://doi.org/10.1016/j.psyneuen.2021.105213
  • Ingusci, E., Signore, F., Giancaspro, M. L., Manuti, A., Molino, M., Russo, V., Cortese, C. G., & Cortese, C. G. (2021). Workload, techno overload, and behavioral stress during COVID-19 emergency: The role of job crafting in remote workers. Frontiers in Psychology, 12(1), 1141. https://doi.org/10.3389/fpsyg.2021.655148
  • Jayadevan, P. (2020). Coronavirus lockdown leads to enterprise-wide working from home (WFH) in India. CIO. https://www.cio.com/article/193155/coronavirus-lockdown-leads-to-an-enterprise-wide-work-from-home-wfh-in-india.html
  • Jivraj, N., & Butler, A. (2013). The 1918-19 influenza pandemic revisited. Journal of the Royal College of Physicians of Edinburgh, 43(4), 347–352. https://doi.org/10.4997/JRCPE.2013.405
  • Judge, T. A., Locke, E. A., Durham, C. C., & Kluger, A. N. (1998). Dispositional effects on job and life satisfaction: the role of core evaluations. Journal of Applied Psychology, 83(1), 17–34. https://doi.org/10.1037/0021-9010.83.1.17
  • Kanadiya, M. K., & Sallar, A. M. (2011). Preventive behaviors, beliefs, and anxieties in relation to the swine flu outbreak among college students aged 18-24 years. Journal of Public Health, 19(2), 139–145. https://doi.org/10.1007/s10389-010-0373-3
  • Kilbourne, E. D. (1977). Influenza pandemics in perspective. JAMA, 237(12), 1225–1228. https://doi:10.1001/jama.03270390041023
  • Kinnunen, U., & Mauno, S. (1998). Antecedents and outcomes of work-family conflict among employed women and men in Finland. Human Relations, 51(2), 157–177. https://doi.org/10.1177/001872679805100203
  • Korabik, K., McElwain, A., & Chappell, D. B. CHAPTER 12. (2008). Integrating gender-related issues into research on work and family. Handbook of Work-Family Integration, 215–232. https://doi.org/10.1016/B978-012372574-5.50015-6
  • Levinson, H., Kahn, R. L., Wolfe, D. M., Quinn, R. P., Snoek, J. D., & Rosenthal, R. A. (1965). Organizational stress: Studies in role conflict and ambiguity. Administrative Science Quarterly, 10(1), 125. https://doi.org/10.2307/2391654
  • Love, K. M., Tatman, A. W., & Chapman, B. P. (2010). Role stress, inter-role conflict, and job satisfaction among university employees: the creation and test of a model. Journal of Employment Counseling, 47(1), 30–37. https://doi.org/10.1002/j.2161-1920.2010.tb00088.x
  • MacCallum, R. C., Browne, M. W., & Sugawara, H. M. (1996). Power analysis and determination of sample size for covariance structure modeling. Psychological Methods, 1(2), 130–149. https://doi.org/10.1037/1082-989X.1.2.130
  • Mardia, K. V. (1970). Measures of multivariate skewness and kurtosis with applications. Biometrika, 57(3), 519–530. https://doi.org/10.1093/biomet/57.3.519
  • Moovala, V. (2020). Challenges and benefits of ‘work from home’ for employees in the kingdom of Bahrain. Advances in Social Sciences Research Journal, 7(10), 269–279. https://doi.org/10.14738/assrj.710.9166
  • Morgeson, F. P., & Humphrey, S. E. (2006). The work design questionnaire (WDQ): developing and validating a comprehensive measure for assessing job design and the nature of work. Journal of Applied Psychology, 91(6), 1321–1339. https://doi.org/10.1037/0021-9010.91.6.1321
  • Neria, Y., & Sullivan, G. M. (2011). Understanding the mental health effects of indirect exposure to mass trauma through the media. JAMA - Journal of the American Medical Association, 306(12), 1374. https://doi.org/10.1001/jama.2011.1358
  • Netemeyer, R. G., Boles, J. S., & McMurrian, R. (1996). Development and validation of work-family conflict and family-work conflict scales. Journal of Applied Psychology, 81(4), 400–410. https://doi.org/10.1037/0021-9010.81.4.400
  • Palm, K., Bergman, A., & Rosengren, C. (2020). Towards more proactive sustainable human resource management practices? A study on stress due to the ict-mediated integration of work and private life. Sustainability (Switzerland), 12(20), 8303. https://doi.org/10.3390/su12208303
  • Podsakoff, P. M., MacKenzie, S. B., Lee, J. Y., & Podsakoff, N. P. (2003). Common method biases in behavioral research: A critical review of the literature and recommended remedies. Journal of Applied Psychology, 88(5), 879–903. https://doi.org/10.1037/0021-9010.88.5.879
  • Rastogi, M., Rangnekar, S., & Rastogi, R. (2017). Work–family enrichment in India: Validation of work–family enrichment scale. Global Business Review, 18(6), 1568–1579. https://doi.org/10.1177/0972150917713050
  • Retrieved April 6, 2020, from https://yourstory.com/2018/09/telecommuting-emerging-need-india
  • Roy, D., Tripathy, S., Kar, S. K., Sharma, N., Verma, S. K., & Kaushal, V. (2020). Study of knowledge, attitude, anxiety & perceived mental healthcare need in the Indian population during COVID-19 pandemic. Asian Journal of Psychiatry, 51(1), 102083. https://doi.org/10.1016/j.ajp.2020.102083
  • Ryan, R. M., & Deci, E. L. (2011). Human autonomy in cross-cultural context. Human Autonomy in Cross-Cultural Context, 1(1). https://doi.org/10.1007/978-90-481-9667-8
  • Schall, M. A. (2019). The relationship between remote work and job satisfaction: The mediating roles of perceived autonomy, work-family conflict, and telecommuting intensity. SJSU ScholarWorks.
  • Sharma, S., Mukherjee, S., Kumar, A., & Dillon, W. R. (2005). A simulation study to investigate the use of cutoff values for assessing model fit in covariance structure models. Journal of Business Research, 58(7), 935–943. https://doi.org/10.1016/j.jbusres.2003.10.007
  • Shechter, A., Diaz, F., Moise, N., Anstey, D. E., Ye, S., Agarwal, S., Birk, J. L., Brodie, D., Cannone, D. E., Chang, B., Claassen, J., Cornelius, T., Derby, L., Dong, M., Givens, R. C., Hochman, B., Homma, S., Kronish, I. M., Lee, S. A. J., and Abdalla, M. (2020). Psychological distress, coping behaviors, and preferences for support among New York healthcare workers during the COVID-19 pandemic. General Hospital Psychiatry, 66(1), 1–8. https://doi.org/10.1016/j.genhosppsych.2020.06.007
  • Signore, F., Cortese, C. G., Parisi, S., Russo, V., Zito, M., & Ingusci, E. (2020). Job crafting e benessere lavorativo: un’indagine esplorativa nel periodo dell’emergenza sanitaria. La Medicina Del Lavoro, 111(6), 478. https://doi.org/10.23749/mdl.v111i6.9737
  • Spitzer, R. L., Kroenke, K., Williams, J. B. W., & Löwe, B. (2006). A brief measure for assessing generalized anxiety disorder: The GAD-7. Archives of Internal Medicine, 166(10), 1092. https://doi.org/10.1001/archinte.166.10.1092
  • Steiger, J. H. (2007). Understanding the limitations of global fit assessment in structural equation modeling. Personality and Individual Differences, 42(5), 893–898. https://doi.org/10.1016/j.paid.2006.09.017
  • Sun, Y., Song, H., Liu, H., Mao, F., Sun, X., & Cao, F. (2021). Occupational stress, mental health, and self-efficacy among community mental health workers: A cross-sectional study during COVID-19 pandemic. International Journal of Social Psychiatry, 67(6), 737–746. https://doi.org/10.1177/0020764020972131
  • Tabachnick, B. G., & Fidell, L. S. (2012). Using multivariate statistics (6th ed.). Harper and Row. https://doi.org/10.1037/022267
  • Taylor, S. (2019). The psychology of pandemics: Preparing for the next global outbreak of infectious disease. Cambridge Scholars Publishing. Cambridge Scholars.
  • Thompson, E. R., & Phua, F. T. T. (2012). A brief index of affective job satisfaction. Group and Organization Management, 37(3), 275–307. https://doi.org/10.1177/1059601111434201
  • Vaerenbergh, Y., & Thomas, T. D. (2013). Response styles in survey research: A literature review of antecedents, consequences, and remedies. International Journal of Public Opinion Research, 25(2). https://doi.org/10.1093/ijpor/eds021
  • Vandenberg, R. J. (2006). Introduction: Statistical and methodological myths and urban legends. Organizational Research Methods, 9(2), 194–201. https://doi.org/10.1177/1094428105285506
  • Wheaton, M. G., Abramowitz, J. S., Berman, N. C., Fabricant, L. E., & Olatunji, B. O. (2012). Psychological predictors of anxiety in response to the H1N1 (swine flu) pandemic. Cognitive Therapy and Research, 36(3), 210–218. https://doi.org/10.1007/s10608-011-9353-3
  • World Health Organization. (2005). WHO checklist for influenza pandemic preparedness planning. Epidemic Alert & Response.
  • Zhou, Q., Li, Q., & Gong, S. (2019). How job autonomy promotes employee’s sustainable development? A moderated mediation model. Sustainability, 11(22), 6445. https://doi.org/10.3390/su11226445
  • Zhou, E. (2020). The “Too-Much-of-a-Good-Thing” effect of job autonomy and its explanation mechanism. Psychology, 11(2), 299–313. https://doi.org/10.4236/psych.2020.112019