Enablers and restraints of knowledge work – Implications by certain professions?

References

• Abbott, A. (2014). The system of professions: An essay on the division of expert labor. London: University of Chicago Press.
   Google Scholar
• Alavi, M., Kayworth, T. R., & Leidner, D. E. (2006). An empirical examination of the influence of organizational culture on knowledge management practices. Journal of Management Information Systems, 22(3), 191–224.
   Web of Science ®Google Scholar
• Alvesson, M. (2001). Knowledge work: Ambiguity, image and identity. Human Relations, 54(7), 863–886. doi:10.1177/0018726701547004
   Web of Science ®Google Scholar
• Ardichvili, A., Page, V., & Wentling, T. (2003). Motivation and barriers to participation in virtual knowledge-sharing communities of practice. Journal of Knowledge Management, 7(1), 64–77. doi:10.1108/13673270310463626
   Google Scholar
• Barber, L. K., & Santuzzi, A. M. (2015). Please respond ASAP: Workplace telepressure and employee recovery. Journal of Occupational Health Psychology, 20(2), 172. doi:10.1037/a0038278
   PubMed Web of Science ®Google Scholar
• Barley, S. R., Meyerson, D. E., & Grodal, S. (2011). Email as a source and symbol of stress. Organization Science, 22(4), 887–906. doi:10.1287/orsc.1100.0573
   Web of Science ®Google Scholar
• Ben-Arieh, D., & Pollatscheck, M. A. (2002). Analysis of information flow in hierarchical organizations. International Journal of Production Research, 40(15), 3561–3573. doi:10.1080/00207540210137611
   Web of Science ®Google Scholar
• Björklund, T. A. (2010). Enhancing creative knowledge-work: Challenges and points of leverage. International Journal of Managing Projects in Business, 3(3), 517–525. doi:10.1108/17538371011056110
   Google Scholar
• Blackler, F. (1995). Knowledge, knowledge work and organizations: An overview and interpretation. Organization Studies, 16(6), 1021–1046. doi:10.1177/017084069501600605
   Web of Science ®Google Scholar
• Bolisani, E., & Scarso, E. (2016). Factors affecting the use of wiki to manage knowledge in a small company. Journal of Knowledge Management, 20(3), 423–443. doi:10.1108/JKM-05-2015-0205
   Web of Science ®Google Scholar
• Bosch-Sijtsema, P., & Postma, T. (2010). Governance factors enabling knowledge transfer in interorganizational development projects. Technology Analysis and Strategic Management, 22(5), 593-608.
   Web of Science ®Google Scholar
• Bosch-Sijtsema, P. M., Ruohomäki, V., & Vartiainen, M. (2009). Knowledge work productivity in distributed teams. Journal of Knowledge Management, 13(6), 533–546. doi:10.1108/13673270910997178
   Web of Science ®Google Scholar
• Brante, T. (2013). The professional landscape: The historical development of professions in Sweden. Professions and Professionalism, 3(2), 1–18. doi:10.7577/pp.558
   Google Scholar
• Bredl, K., Groß, A., Hünniger, J., & Fleischer, J. (2015). The avatar as a knowledge worker? How immersive 3D virtual environments may foster knowledge acquisition. Leading Issues in Knowledge Management, 2(2), 222.
   Google Scholar
• Brown, R., Duck, J., & Jimmieson, N. (2014). E-mail in the workplace: The role of stress appraisals and normative response pressure in the relationship between e-mail stressors and employee strain. Internatinal Journal of Stress Management, 21(4), 325–347. doi:10.1037/a0037464
   Web of Science ®Google Scholar
• Calman, K. (1994). The profession of medicine. BMJ : British Medical Journal, 309(6962), 1140–1143. doi:10.1136/bmj.309.6962.1140
   Google Scholar
• Cruess, S. R., Johnston, S., & Cruess, R. L. (2002). Professionalism for medicine: Opportunities and obligations. Medical Journal of Australia, 177(4), 208–211.
   PubMed Web of Science ®Google Scholar
• Davis, G. B. (2002). Anytime/anyplace computing and the future of knowledge work. Communications of the ACM, 45(12), 67–73. doi:10.1145/585597.585617
   Web of Science ®Google Scholar
• De Long, D. (1997). Building the knowledge-based organization: How culture drives knowledge behaviors. Ernst & Young Center for Business Innovation, Working Paper, Boston. Retrieved from http://www.providersedge.com/docs/km_articles/Building_the_Knowledge-Based_Organization.pdf.
   Google Scholar
• Despres, C., & Hiltrop, J.-M. (1995). Human resource management in the knowledge age: Current practice and perspectives on the future. Employee Relations, 17(1), 9–23. doi:10.1108/01425459510146652
   Google Scholar
• Diefendorff, J. M., Brown, D. J., Kamin, A. M., & Lord, R. G. (2002). Examining the roles of job involvement and work centrality in predicting organizational citizenship behaviors and job performance. Journal of Organizational Behavior, 23(1), 93–108. doi:10.1002/(ISSN)1099-1379
   Web of Science ®Google Scholar
• Drucker, P. F. (1999). Knowledge-worker productivity: The biggest challenge. California Management Review, 41(2), 79–94. doi:10.2307/41165987
   Web of Science ®Google Scholar
• Efimova, L. (2004). Discovering the iceberg of knowledge work: A weblog case. Proceedings of the fifth european conference on Organisational Knowledge, Learning and Capabilities (OKLC 2004), April 2.
   Google Scholar
• Erämaja, T. (2006). Viimeinen matka: Toimintatutkimus kirkollisen hautauskentän professiostruktuurista. Retrieved from https://www.doria.fi/handle/10024/3032
   Google Scholar
• Evangelou, C., & Karacapilidis, N. (2005). On the interaction between humans and knowledge management systems: A framework of knowledge sharing catalysts. Knowledge Management Research & Practice, 3(4), 253–261. doi:10.1057/palgrave.kmrp.8500076
   Google Scholar
• Fischer, G., & Otswald, J. (2001). Knowledge management: Problems, promises, realities, and challenges. Intelligent Systems, IEEE, 16(1), 60–72. doi:10.1109/5254.912386
   Web of Science ®Google Scholar
• Franssila, H., Okkonen, J., & Savolainen, R. (2015). Developing measures for information ergonomics in knowledge work. Ergonomics, 58, 1–14. doi:10.1080/00140139.2014.956151
   PubMedGoogle Scholar
• Hasgall, A., & Shoham, S. (2007). Digital social network technology and the complex organizational systems. VINE, 37(2), 180–191. doi:10.1108/03055720710759955
   Google Scholar
• Haynes, B. P. (2008). An evaluation of the impact of the office environment on productivity. Facilities, 26(5/6), 178–195. doi:10.1108/02632770810864970
   Google Scholar
• Heerwagen, J. H., Kampschroer, K., Powell, K. M., & Loftness, V. (2004). Collaborative knowledge work environments. Building Research & Information, 32(6), 510–528. doi:10.1080/09613210412331313025
   Web of Science ®Google Scholar
• Helander, V. (1993). Professiot ja julkisvalta. Helsinki: Painatuskeskus.
   Google Scholar
• Ho, C.-T. (2009). The relationship between knowledge management enablers and performance. Industrial Management & Data Systems, 109(1), 98–117. doi:10.1108/02635570910926618
   Web of Science ®Google Scholar
• Holsapple, C. W., & Jones, K. (2004). Exploring primary activities of the knowledge chain. Knowledge and Process Management, 11(3), 155–174. doi:10.1002/(ISSN)1099-1441
   Google Scholar
• Howsam, R. B., Corrigan, D. C., Denemark, G. W., & Nash, R. J. (1976). Educating a profession. Retrieved from http://eric.ed.gov/ERICWebPortal/recordDetail?accno=ED117053.
   Google Scholar
• Jackson, P., & Klobas, J. (2013). Deciding to use an enterprise wiki: The role of social institutions and scripts. Knowledge Management Research & Practice, 11(4), 323–333. doi:10.1057/kmrp.2012.20
   Web of Science ®Google Scholar
• Jeon, S., Kim, Y.-G., & Koh, J. (2011). An integrative model for knowledge sharing in communities-of-practice. Journal of Knowledge Management, 15(2), 251–269. doi:10.1108/13673271111119682
   Web of Science ®Google Scholar
• Mark, G. (2015). Multitasking in the digital age. In J. M. Carroll (Ed.), Multitasking in synthesis lectures on human-centered informatics (Vol. 8, No. 3, pp.1–113). Morgan Claypool, Willistoncf. Retrieved from https://www.morganclaypool.com/
   Google Scholar
• Mark, G., Iqbal, S. T., Czerwinski, M., & Johns, P., (2014). Bored mondays and focused afternoons: The rhythm of attention and online activity in the workplace. Proceedings of the CHI 2014, April 26 - May 1 2014, Toronto, Canada, (pp. 3025–3034), New York, NY: ACM.
   Google Scholar
• Mark, G., Voida, S., & Cardello, A. (2012). A pace not dictated by electrons: An empirical study of work without email. Proceedings from SIGCHI ’12: Conference on human factors in computing systems (pp. 555–564). Austin, TX: ACM.
   Google Scholar
• Mauroner, O. (2016). Social media for the purpose of knowledge creation and creativity management-a study of knowledge workers in Germany. International Journal of Learning and Intellectual Capital, 13(2–3), 167–183. doi:10.1504/IJLIC.2016.075694
   Google Scholar
• Mykkänen, J., & Koskinen, I. (Eds.). (1998). Asiantuntemuksen politiikka professiot ja julkisvalta Suomessa. Helsinki: Yliopistopaino.
   Google Scholar
• Nonaka, I., & Takeuchi, H. (1995). The knowledge-creating company: How Japanese companies create the dynamics of innovation. New York: Oxford university press.
   Google Scholar
• Offsey, S. (1997). Knowledge management: Linking people to knowledge for bottom line results. Journal of Knowledge Management, 1(2), 113–122. doi:10.1108/EUM0000000004586
   Google Scholar
• Okkonen, J. (2009). Measuring knowledge work performance, practical implications. Riga: Lambert Academic Publishing.
   Google Scholar
• Okkonen, J., & Vuori, V. (2017). Perspectives on tools and applications supporting co-creation in knowledge work. Proceedings of international forum on knowledge asset dynamics 2017 (pp. 369–376). London.
   Google Scholar
• Paulin, D., & Suneson, K. (2012). Knowledge transfer, knowledge sharing and knowledge barriers–Three blurry terms in KM. Electronic Journal of Knowledge Management, 10(1), 81–91.
   Google Scholar
• Pawlowski, S. D., & Robey, D. (2004). Bridging user organizations: Knowledge brokering and the work of information technology professionals. MIS Quarterly, 28(4), 645–672. doi:10.2307/25148658
   Web of Science ®Google Scholar
• Peterson, T. O., & Beard, J. W. (2004). Workspace technology’s impact on individual privacy and team interaction. Team Performance Management, 10(7/8), 163–172. doi:10.1108/13527590410569887
   Google Scholar
• Pirkkalainen, H., Salo, M., Makkonen, M., & Tarafdar, M. (2017). Coping with technostress: When emotional responses fail. ICIS 2017: Proceedings the 38th international conference on information systems (pp. 1–17). Association for Information Systems (AIS).
   Google Scholar
• Pyöriä, P. (2006). Understanding work in the age of information. Finland in focus. Tampere: Acta Universitatis Tamperensis; 518. Tampere University Press.
   Google Scholar
• Reinhardt, W., Schmidt, B., Sloep, P., & Drachsler, H. (2011). Knowledge worker roles and actions—Results of Two empirical studies. Knowledge and Process Management, 18(3), 150–174. doi:10.1002/kpm.v18.3
   Google Scholar
• Riege, A. (2005). Three-dozen knowledge-sharing barriers managers must consider. Journal of Knowledge Management, 9(3), 18–35. doi:10.1108/13673270510602746
   Google Scholar
• Rossi, M. A. (2004). Decoding the “Free/open Source (F/OSS) Software Puzzle”, a survey of theoretical and empirical contributions. Retrieved from http://flosshub.org/system/files/rossi.pdf
   Google Scholar
• Ruggles, R. (1998). The state of the notion. California Management Review, 40(3), 80–89. doi:10.2307/41165944
   Web of Science ®Google Scholar
• Ryan, R. M., & Deci, E. L. (2000). Intrinsic and extrinsic motivations: Classic definitions and new directions. Contemporary Educational Psychology, 25(1), 54–56. doi:10.1006/ceps.1999.1020
   PubMed Web of Science ®Google Scholar
• Seidman, I. (2006). Interviewing as qualitative research: A guide for researchers in education and the social sciences. New York and London: Teachers College, Columbia University.
   Google Scholar
• Sharabi, M., & Harpaz, I. (2010). Improving employees’ work centrality improves organizational performance: Work events and work centrality relationships. Human Resource Development International, 13(4), 379–392. doi:10.1080/13678868.2010.501960
   Google Scholar
• Sveiby, K. E., & Simons, R. (2002). Collaborative climate and effectiveness of knowledge work–An empirical study. Journal of Knowledge Management, 6(5), 420–433. doi:10.1108/13673270210450388
   Google Scholar
• Syed, J. R. (1998). An adaptive framework for knowledge work. Journal of Knowledge Management, 2(2), 59–69. doi:10.1108/13673279810249440
   Google Scholar
• Vuori, V., & Okkonen, J. (2012). Knowledge sharing motivational factors of using an intra-organizational social media platform. Journal of Knowledge Management, 16(4), 592–603. doi:10.1108/13673271211246167
   Web of Science ®Google Scholar
• Wajcman, J., & Rose, E. (2011). Constant connectivity: Rethinking interruptions at work. Organization Studies, 32(7), 941–961. doi:10.1177/0170840611410829
   Web of Science ®Google Scholar
• Yin, R. K. (1994). Case study research. Thousand Oaks: Design and Methods, Sage Publications.
   Google Scholar