3,132
Views
6
CrossRef citations to date
0
Altmetric
OPERATIONS, INFORMATION & TECHNOLOGY

The effect of supply chain integration, management commitment and supply chain challenges on non-profit organizations performance: Empirical evidence from Afghanistan

ORCID Icon, , ORCID Icon, &
Article: 2143008 | Received 17 Jun 2022, Accepted 30 Oct 2022, Published online: 11 Nov 2022

References

  • Afshan, N., Chatterjee, S., & Chhetri, P. (2018). Impact of information technology and relational aspect on supply chain collaboration leading to financial performance: A study in Indian context. Benchmarking: An International Journal, 25(7), 2496–18. https://doi.org/10.1108/BIJ-09-2016-0142
  • Agwata, P. N. (2014). Supply chain management challenges and supply chain performance of humanitarian organizations in Nairobi, Kenya. University of Nairobi.
  • Al Adem, S., Childerhouse, P., Egbelakin, T., & Wang, B. (2018). International and local NGO supply chain collaboration: An investigation of the Syrian refugee crises in Jordan. Journal of Humanitarian Logistics and Supply Chain Management. https://doi.org/10.1108/JHLSCM-05-2017-0020
  • Allen, M., & Yen, W. (1979). Introduction to measurement theory. Brooks/Cole, Google Sch.
  • Amjadian, A., & Gharaei, A. (2022). An integrated reliable five-level closed-loop supply chain with multi-stage products under quality control and green policies: Generalised outer approximation with exact penalty. International Journal of Systems Science: Operations & Logistics, 9(3), 429–449. https://doi.org/10.1080/23302674.2021.1919336
  • Antoni, D., Jie, F., & Abareshi, A. (2020). Critical factors in information technology capability for enhancing firm’s environmental performance: Case of Indonesian ICT sector. International Journal of Agile Systems and Management, 13(2), 159–181. https://doi.org/10.1504/IJASM.2020.107907
  • Arzu Akyuz, G., & Erman Erkan, T. (2010). Supply chain performance measurement: A literature review. International Journal of Production Research, 48(17), 5137–5155. https://doi.org/10.1080/00207540903089536
  • Askari, R., Sebt, M. V., & Amjadian, A. (2021). A multi-product EPQ model for defective production and inspection with single machine, and operational constraints: Stochastic programming approach. Paper presented at the Logistics and Supply Chain Management. Springer, Cham.
  • Ataseven, C., Nair, A., & Ferguson, M. (2020). The role of supply chain integration in strengthening the performance of not-for-profit organizations: Evidence from the food banking industry. Journal of Humanitarian Logistics and Supply Chain Management, 10(2), 101–123. https://doi.org/10.1108/JHLSCM-04-2019-0024
  • Attaran, M. (2012). Critical success factors and challenges of implementing RFID in supply chain management. Journal of Supply Chain and Operations Management, 10(1), 144–167. https://www.csupom.com/uploads/1/1/4/8/114895679/jscom_2012-1-11.pdf
  • Babakus, E., Yavas, U., Karatepe, O. M., & Avci, T. (2003). The effect of management commitment to service quality on employees’ affective and performance outcomes. Journal of the Academy of Marketing Science, 31(3), 272–286. https://doi.org/10.1177/0092070303031003005
  • Babenko, I., Anisimov, A. Y., Melnikov, V. Y., Kubrak, I., Golubov, I., & Boyko, V. (2020). Sustainable supply chain management in city logistics solutions. International Journal of Supply Chain Management, 9(2), 1081–1085. https://core.ac.uk/download/pdf/322571526.pdf
  • Baruch, Y., & Ramalho, N. (2006). Communalities and distinctions in the measurement of organizational performance and effectiveness across for-profit and nonprofit sectors. Nonprofit and Voluntary Sector Quarterly, 35(1), 39–65. https://doi.org/10.1177/0899764005282468
  • Beamon, B. M., & Balcik, B. (2008). Performance measurement in humanitarian relief chains. International Journal of Public Sector Management, 21(1), 4–25. https://doi.org/10.1108/09513550810846087
  • Bechini, A., Cimino, M. G. C. A., Marcelloni, F., & Tomasi, A. (2008). Patterns and technologies for enabling supply chain traceability through collaborative e-business. Information and Software Technology, 50(4), 342–359. https://doi.org/10.1016/j.infsof.2007.02.017
  • Berman, E. (2015). Performance and productivity in public and nonprofit organizations. Routledge.
  • Birkel, H. S., & Hartmann, E. (2019). Impact of IoT challenges and risks for SCM. Supply Chain Management: An International Journal, 24(1), 39–61. https://doi.org/10.1108/SCM-03-2018-0142
  • Boland, T., & Fowler, A. (2000). A systems perspective of performance management in public sector organisations. International Journal of Public Sector Management, 13(5), 417–446. https://doi.org/10.1108/09513550010350832
  • Bowersox, D. J., Closs, D. J., & Stank, T. P. (1999). 21st century logistics: Making supply chain integration a reality. Council of Logistics Management.
  • Brown, M., Hitchcook, D., & Willard, M. (1994). Why TQM fails and what to do about it. Irwin.
  • Bullington, S. (2007). Improving supplier relationships in a weak top management commitment environment Kimball Bullington, Ph. D., Associate Professor Middle Tennessee State University 615/904-8420; kimballb@ mtsu. edu.
  • Butt, P., Kamran, M., Afzal, F., & Mukit, M. M. H. (2021). Being agile in market orientation to enhance firm performance: The role of green supply chain management. International Journal of Agile Systems and Management, 14(4), 517–542. https://doi.org/10.1504/IJASM.2021.120237
  • Cheng, J. C. P., Law, K. H., Bjornsson, H., Jones, A., & Sriram, R. (2010). A service oriented framework for construction supply chain integration. Automation in Construction, 19(2), 245–260. https://doi.org/10.1016/j.autcon.2009.10.003
  • Chin, T. A., Tat, H. H., & Sulaiman, Z. (2015). Green supply chain management, environmental collaboration and sustainability performance. Procedia Cirp, 26, 695–699. https://doi.org/10.1016/j.procir.2014.07.035
  • Clark, T. H., & Lee, H. G. (2000). Performance, interdependence and coordination in business‐to‐business electronic commerce and supply chain management. Information Technology and Management, 1(1), 85–105. https://doi.org/10.1023/A:1019108621684
  • Cousins, P. D., & Menguc, B. (2006). The implications of socialization and integration in supply chain management. Journal of Operations Management, 24(5), 604–620. https://doi.org/10.1016/j.jom.2005.09.001
  • Cozzolino, A. (2012). Humanitarian logistics and supply chain management Humanitarian logistics. Springer.
  • Del Pilar Quiroz Galvan, M., Fritz, M. M. C., Šimunović, N., Stern, T., & Rauter, R. (2021). Overcoming sustainability challenges with non-profit organisations? Insights from the apparel supply chain. Supply Chain Forum: An International Journal, 22(2), 115–135. https://doi.org/10.1080/16258312.2021.1911568
  • Deshpande, A. (2012). Supply chain management dimensions, supply chain performance and organizational performance: An integrated framework. International Journal of Business and Management, 7(8), 2. https://doi.org/10.5539/ijbm.v7n8p2
  • Deveshwar, A., & Rathee, R. (2010). Challenges for supply chain management in today’s global competitive environment. International Review of Business Research Papers, 6(2), 194–203. https://www.researchgate.net/publication/351090993_Challenges_For_Supply_Chain_Management_In_Today%27s_Global_Competitive_Environment
  • Ding, H., Guo, B., & Liu, Z. (2011). Information sharing and profit allotment based on supply chain cooperation. International Journal of Production Economics, 133(1), 70–79. https://doi.org/10.1016/j.ijpe.2010.06.015
  • Eng, T.-Y. (2006). An investigation into the mediating role of cross-functional coordination on the linkage between organizational norms and SCM performance. Industrial Marketing Management, 35(6), 762–773. https://doi.org/10.1016/j.indmarman.2005.05.014
  • Fawcett, S. E., Ogden, J. A., Magnan, G. M., & Bixby Cooper, M. (2006). Organizational commitment and governance for supply chain success. International Journal of Physical Distribution & Logistics Management, 36(1), 22–35. https://doi.org/10.1108/09600030610642913
  • Flynn, B. B., Huo, B., & Zhao, X. (2010). The impact of supply chain integration on performance: A contingency and configuration approach. Journal of Operations Management, 28(1), 58–71. https://doi.org/10.1016/j.jom.2009.06.001
  • Gharaei, A., & Almehdawe, E. (2021). Optimal sustainable order quantities for growing items. Journal of Cleaner Production, 307, 127216. https://doi.org/10.1016/j.jclepro.2021.127216
  • Gharaei, A., Amjadian, A., Amjadian, A., Shavandi, A., Hashemi, A., Taher, M., & Mohamadi, N. (2022). An integrated lot-sizing policy for the inventory management of constrained multi-level supply chains: Null-space method. International Journal of Systems Science: Operations & Logistics, 1–14. https://doi.org/10.1080/23302674.2022.2083254
  • Gharaei, A., Amjadian, A., & Shavandi, A. (2021). An integrated reliable four-level supply chain with multi-stage products under shortage and stochastic constraints. International Journal of Systems Science: Operations & Logistics, 1–22. https://doi.org/10.1080/23302674.2021.1958023
  • Gharaei, A., Hoseini Shekarabi, S. A., & Karimi, M. (2021). Optimal lot-sizing of an integrated EPQ model with partial backorders and re-workable products: An outer approximation. International Journal of Systems Science: Operations & Logistics, 1–17. https://doi.org/10.1080/23302674.2021.2015007
  • Gharaei, A., Karimi, M., & Hoseini Shekarabi, S. A. (2020). Joint economic lot-sizing in multi-product multi-level integrated supply chains: Generalized benders decomposition. International Journal of Systems Science: Operations & Logistics, 7(4), 309–325. https://doi.org/10.1080/23302674.2019.1585595
  • Gharaei, A., Karimi, M., & Shekarabi, S. H. (2018). An integrated multi-product multi-buyer supply chain under the penalty, green, and VMI-CS policies: OA/ER/AP algorithm. Applied Mathematical Modelling, 69(1), 233–254. https://doi.org/10.1016/j.apm.2018.11.035
  • Graham, G., & Hardaker, G. (2000). Supply‐chain management across the Internet. International Journal of Physical Distribution & Logistics Management, 30(3/4), 286–295. https://doi.org/10.1108/09600030010326055
  • Gulati, R., & Singh, H. (1998). The architecture of cooperation: Managing coordination costs and appropriation concerns in strategic alliances. Administrative Science Quarterly, 43(4), 781–814. https://doi.org/10.2307/2393616
  • Gupta, H., Kumar, S., Kusi-Sarpong, S., Jabbour, C. J. C., & Agyemang, M. (2020). Enablers to supply chain performance on the basis of digitization technologies. Industrial Management & Data Systems.
  • Hair, J. F., Ringle, C. M., & Sarstedt, M. (2011). PLS-SEM: Indeed a Silver Bullet. Journal of Marketing Theory and Practice, 19(2), 139–152. https://doi.org/10.2753/MTP1069-6679190202
  • Hair, J. J. F., Jr., Sarstedt, M., Matthews, L. M., & Ringle, C. M. (2016). Identifying and treating unobserved heterogeneity with FIMIX-PLS: Part I – Method. European Business Review, 28(1), 63–76. https://doi.org/10.1108/EBR-09-2015-0094
  • Hennes, N. (2018). Performance measurement in nonprofit organizations: Qualitative evaluation research of case ESTHERS. University Of Tampere.
  • Heydari, J. (2012). Supply chain sustainability and raw material management: Concepts and cases. IGI Global.
  • Huong Tran, T. T., Childerhouse, P., & Deakins, E. (2016). Supply chain information sharing: Challenges and risk mitigation strategies. Journal of Manufacturing Technology Management, 27(8), 1102–1126. https://doi.org/10.1108/JMTM-03-2016-0033
  • Jamous, N., & Müller, K. (2013). Environmental Performance Indicators. In A. Dada, K. Stanoevska, & J. M. Gómez (Eds.), Organizations’ environmental performance indicators: Measuring, monitoring, and management (pp. 3–18). Springer Berlin Heidelberg.
  • Kaplan, R. (2001). Strategic leadership and management in nonprofit organizations: Theory and practice. Non-Profit Management and Leadership, 11(3), 353–370. https://doi.org/10.1002/nml.11308
  • Karimi, G. A. H. S. S. (2019). M Modelling and optimal lot-sizing of the replenishments in constrained, multi-product and bi-objective EPQ models with defective products: Generalised cross decomposition. International Journal of Systems Science: Operations & Logistics, 10(23302674.2019), 1574364. https://doi.org/10.1080/23302674.2019.1574364
  • Kim, S. W. (2009). An investigation on the direct and indirect effect of supply chain integration on firm performance. International Journal of Production Economics, 119(2), 328–346. https://doi.org/10.1016/j.ijpe.2009.03.007
  • Larsson, J., & Kinnunen, J. (2008). Performance measurement in nonprofits: Much to be gained or a waste of resources? Handelshögskolan vid Umeå universitet.
  • Lee, C., & Nowell, B. (2015). A framework for assessing the performance of nonprofit organizations. American Journal of Evaluation, 36(3), 299–319. https://doi.org/10.1177/1098214014545828
  • Lee, H. L., Padmanabhan, V., & Whang, S. (1997). Information distortion in a supply chain: The bullwhip effect. Management Science, 43(4), 546–558. https://doi.org/10.1287/mnsc.43.4.546
  • Leksono, F. D., Siagian, H., & Oei, S. J. (2020). The effects of top management commitment on operational performance through the use of information technology and supply chain management practices. EDP Sciences.
  • Li, G., Yang, H., Sun, L., & Sohal, A. S. (2009). The impact of IT implementation on supply chain integration and performance. International Journal of Production Economics, 120(1), 125–138. https://doi.org/10.1016/j.ijpe.2008.07.017
  • Mansoori, S., Jamshidinavid, B., & Hashemi, S. (2014). The impact of supply chain integration on supply chain performance. Journal of Applied Environmental & Biological Sciences, 4(3), 229–237. https://doi.org/10.1016/j.promfg.2017.07.183
  • Masudin, I., Jie, F., & Widayat, W. (2020). Impact of halal supplier service quality and staff readiness to adopt halal technology on halal logistics performance: A study of Indonesian halal meat supply chain. International Journal of Agile Systems and Management, 13(3), 315–338. https://doi.org/10.1504/IJASM.2020.109258
  • Masudin, I., Lau, E., Safitri, N. T., Restuputri, D. P., & Handayani, D. I. (2021). The impact of the traceability of the information systems on humanitarian logistics performance: Case study of Indonesian relief logistics services. Cogent Business & Management, 8(1), 1906052. https://doi.org/10.1080/23311975.2021.1906052
  • Masudin, I., Ramadhani, A., & Restuputri, D. P. (2021). Traceability system model of Indonesian food cold-chain industry: A Covid-19 pandemic perspective. Cleaner Engineering and Technology, 4, 100238. https://doi.org/10.1016/j.clet.2021.100238
  • Masudin, I., Ramadhani, A., Restuputri, D. P., & Amallynda, I. (2021). The effect of traceability system and managerial initiative on Indonesian food cold chain performance: A Covid-19 pandemic perspective. Global Journal of Flexible Systems Management, 22(4), 331–356. https://doi.org/10.1007/s40171-021-00281-x
  • Masudin, I., Safitri, N. T., Restuputri, D. P., Wardana, R. W., & Amallynda, I. (2020). The effect of humanitarian logistics service quality to customer loyalty using Kansei engineering: Evidence from Indonesian logistics service providers. Cogent Business & Management, 7(1), 1826718. https://doi.org/10.1080/23311975.2020.1826718
  • Masudin, I., Wastono, T., & Zulfikarijah, F. (2018). The effect of managerial intention and initiative on green supply chain management adoption in Indonesian manufacturing performance. Cogent Business & Management, 5(1), 1485212. https://doi.org/10.1080/23311975.2018.1485212
  • McHargue, S. K. (2003). Learning for performance in nonprofit organizations. Advances in Developing Human Resources, 5(2), 196–204. https://doi.org/10.1177/1523422303005002007
  • Moxham, C. (2009). Performance measurement. International Journal of Operations & Production Management, 29(7), 740–763. https://doi.org/10.1108/01443570910971405
  • Ngoto, A. N., & Kagiri, A. (2016). Factors affecting supply chain management performance in international non-governmental organisations in Kenya. International Academic Journal of Procurement and Supply Chain Management, 2(1), 37–49. http://www.iajournals.org/articles/iajpscm_v2_i1_37_49.pdf
  • Nunnally, J., & Bernstein, I. (1994). Psychometric theory . MaGraw-Hill: Inc.
  • Panayides, P. M., & Venus Lun, Y. H. (2009). The impact of trust on innovativeness and supply chain performance. International Journal of Production Economics, 122(1), 35–46. https://doi.org/10.1016/j.ijpe.2008.12.025
  • Papadimitriou, D. (2007). Conceptualizing effectiveness in a non‐profit organizational environment. International Journal of Public Sector Management, 20(7), 571–587. https://doi.org/10.1108/09513550710823498
  • Patil, M. (2015). Challenges for supply chain management in today’s global competitive environment. European Journal of Business Management, 4. https://core.ac.uk/download/pdf/234626422.pdf
  • Piprani, A. Z., Mohezar, S., & Jaafar, N. I. (2020). Supply chain integration and supply chain performance: The mediating role of supply chain resilience. International Journal of Supply Chain Management, 9, 58–73. http://eprints.um.edu.my/id/eprint/25398
  • Poligadu, A., & Moloo, R. K. (2014). An innovative measurement programme for agile governance. International Journal of Agile Systems and Management, 7(1), 26–60. https://doi.org/10.1504/IJASM.2014.059153
  • Purwanto, A., & Juliana, J. (2022). The effect of supplier performance and transformational supply chain leadership style on supply chain performance in manufacturing companies. Uncertain Supply Chain Management, 10(2), 511–516. https://doi.org/10.5267/j.uscm.2021.12.001
  • Rajah, N., Musa, H., Nipis, V., Krishnan, P. K., Suppiah, S., & Norull, A. F. (2018). Global supply chain management: Challenges and solution. International Journal of Engineering & Technology, 7(4.34), 447–454. https://doi.org/10.14419/ijet.v7i4.34.26909
  • Rao Tummala, V. M., Phillips, C. L. M., & Johnson, M. (2006). Assessing supply chain management success factors: A case study. Supply Chain Management: An International Journal, 11(2), 179–192. https://doi.org/10.1108/13598540610652573
  • Revilla, E., Gómez-Mejía, L. R., & Martínez, V. H. V. (2008). The role of the supply chain executive in supply chain integration: A behavioral approach. Instituto de Empresa, Area of Economic Environment.
  • Rifani, S. K., & Balqiah, T. E. (2017). The impact of strategic planning implementation on non-profit organization’s performance effectiveness. Paper presented at the The 3rd PIABC (Parahyangan International Accounting and Business Conference). Parahyangan Catholic University.
  • Robson, I. (2004). From process measurement to performance improvement. Business Process Management Journal, 10(5), 510–521. https://doi.org/10.1108/14637150410559199
  • Sandberg, E., & Abrahamsson, M. (2010). The role of top management in supply chain management practices. International Journal of Retail & Distribution Management, 38(1), 57–69. https://doi.org/10.1108/09590551011016331
  • Sawhill, J. C., & Williamson, D. (2001). Mission impossible?: Measuring success in nonprofit organizations. Nonprofit Management & Leadership, 11(3), 371–386. https://doi.org/10.1002/nml.11309
  • Shafiq, M., & Soratana, K. (2019). Humanitarian logistics and supply chain management-a qualitative study. LogForum, 15(1). http://doi.org/10.17270/J.LOG.2019.325
  • Skinner, Q. (1971). On performing and explaining linguistic actions. The Philosophical Quarterly (1950-), 21(82), 1–21. https://doi.org/10.2307/2217566
  • Souza, R. L. C., Ghasemi, A., Saif, A., & Gharaei, A. (2022). Robust job-shop scheduling under deterministic and stochastic unavailability constraints due to preventive and corrective maintenance. Computers & Industrial Engineering, 168, 108130. https://doi.org/10.1016/j.cie.2022.108130
  • Stevens, G. C. (1989). Integrating the Supply Chain. International Journal of Physical Distribution & Materials Management, 19(8), 3–8. https://doi.org/10.1108/EUM0000000000329
  • Taleizadeh, A. A., Safaei, A. Z., Bhattacharya, A., & Amjadian, A. (2022). Online peer-to-peer lending platform and supply chain finance decisions and strategies. Annals of Operations Research, 315(1), 397–427. https://doi.org/10.1007/s10479-022-04648-w
  • Turi, A., Goncalves, G., & Mocan, M. (2014). Challenges and competitiveness indicators for the sustainable development of the supply chain in food industry. Procedia - Social and Behavioral Sciences, 124, 133–141. https://doi.org/10.1016/j.sbspro.2014.02.469
  • Wainwright, S. (2002). Measuring impact: A guide to resources. NCVO.
  • Wu, W. Y., Chiag, C. Y., Wu, Y. J., & Tu, H. J. (2004). The influencing factors of commitment and business integration on supply chain management. Industrial Management & Data Systems, 104(4), 322–333. https://doi.org/10.1108/02635570410530739
  • Wu, F., Yeniyurt, S., Kim, D., & Cavusgil, S. T. (2006). The impact of information technology on supply chain capabilities and firm performance: A resource-based view. Industrial Marketing Management, 35(4), 493–504. https://doi.org/10.1016/j.indmarman.2005.05.003
  • Yeung, J. H. Y., Selen, W., Zhang, M., & Huo, B. (2009). The effects of trust and coercive power on supplier integration. International Journal of Production Economics, 120(1), 66–78. https://doi.org/10.1016/j.ijpe.2008.07.014
  • Yücesan, E. (2016). Impact of technology on SCM: A brief history of IT for SCM. In E. Yücesan (Ed.), Competitive supply chains: A value-based management perspective (pp. 116–134). Palgrave Macmillan UK.
  • Zhang, C., & Li, S. (2006). Secure information sharing in internet-based supply chain management systems. Journal of Computer Information Systems, 46(4), 18–24. https://doi.org/10.1080/08874417.2006.11645910
  • Zhao, X., Huo, B., Flynn, B. B., & Yeung, J. H. Y. (2008). The impact of power and relationship commitment on the integration between manufacturers and customers in a supply chain. Journal of Operations Management, 26(3), 368–388. https://doi.org/10.1016/j.jom.2007.08.002
  • Zhu, Q., Geng, Y., Sarkis, J., & Lai, K.-H. (2011). Evaluating green supply chain management among Chinese manufacturers from the ecological modernization perspective. Transportation Research Part E: Logistics and Transportation Review, 47(6), 808–821. https://doi.org/10.1016/j.tre.2010.09.013
  • Zimmer, A. (2010). Third sector–government partnerships. In R. Taylor (Ed.), Third sector research (pp. 201–217). Springer New York.