579
Views
2
CrossRef citations to date
0
Altmetric
MARKETING

Life course explanations of consumer responses to threats: the case of COVID-19

, &
Article: 2151193 | Received 04 Aug 2022, Accepted 18 Nov 2022, Published online: 29 Nov 2022

References

  • Addo, P. C., Jiaming, F., Kulbo, N. B., & Liangqiang, L. (2020). COVID-19: Fear appeal favoring purchase behavior towards personal protective equipment. The Service Industries Journal, 40(7–8), 471–25. https://doi.org/10.1080/02642069.2020.1751823
  • Avison, W. R., & Turner, R. J. (1988). Stressful life events and depressive symptoms: Disaggregating the effects of acute stressors and chronic strains. Journal of Health and Social Behavior, 29(3), 253–264. https://doi.org/10.2307/2137036
  • Bilge, Y., & Bilge, Y. (2020). Investigation of the effects of coronavirus and social isolation on psychological symptoms in terms of psychological resilience and coping styles. Turkish Journal of Clinical Psychiatry, 23. https://doi.org/10.5505/kpd.2020.66934
  • Billari, F. C. (2009). The life course is becoming of age. Advances in Life Course Research, 14(3), 83–86. https://doi.org/10.1016/j.alcr.2009.10.001
  • Birtus, M., & Lăzăroiu, G. (2021). The neurobehavioral economics of the COVID-19 pandemic: Consumer cognition, perception, sentiment, choice, and decision-making. Analysis and Metaphysics, 20, 89–101. https://doi.org/10.22381/am2020216
  • Boonrod, A. (2020). Media use among Thai People post COVID 19 https://www.bangkokbiznews.com/blog/detail/650398?utm_source=category&utm_medium=internal_referral
  • Brailovskaia, J., Cosci, F., Mansueto, G., & Margraf, J. (2021). The relationship between social media use, stress symptoms and burden caused by coronavirus (Covid-19) in Germany and Italy: A cross-sectional and longitudinal investigation. Journal of Affective Disorders Reports, 3, 100067. https://doi.org/10.1016/j.jadr.2020.100067
  • Brooks, S. K., Webster, R. K., Smith, L. E., Woodland, L., Wessely, S., Greenberg, N., & Rubin, G. J. (2020). The psychological impact of quarantine and how to reduce it: Rapid review of the evidence. The Lancet, 395(10227), 912–920. https://doi.org/10.1016/S0140-6736(20)30460-8
  • Campbell, M. C., Inman, J. J., Kirmani, A., & Price, L. L. (2020). In times of trouble: A framework for understanding consumers’ responses to threats. Journal of Consumer Research, 47, 10.1093/jcr/ucaa036 3, 311–326. https://doi.org/10.1093/jcr/ucaa036
  • Chen, R., Sharman, R., Chakravarti, N., Rao, H. R., & Upadhyaya, S. J. (2008). Emergency response information system interoperability: Development of chemical incident response data model. Journal of the Association for Information Systems, 9(3), 7. https://doi.org/10.17705/1jais.00153
  • Churchill, G., & Brown, T. (2004). Basic marketing research. South-Western.
  • Clemens, K. S., Matkovic, J., Faasse, K., & Geers, A. L. (2020). Determinants of safety-focused product purchasing in the United States at the beginning of the global COVID-19 pandemic. Safety Science, 130, 104894. https://doi.org/10.1016/j.ssci.2020.104894
  • Colby, A. (1998). Foreword: Crafting life course studies. In J. A. Giele & G. H. Elder (Eds.), Methods of life course research: Qualitative and quantitative approaches (pp. 540). Sage.
  • DeWaard, J. (2016). Disaster and life course processes. In M. Shanahan, J. T. Mortimer, & K. M. Johnson (Eds.), Handbook of life course (Vol. 2, pp. 321–340). Springer.
  • Donthu, N., & Gustafsson, A. (2020). Effects of COVID-19 on business and research. Journal of Business Research, 117, 284–289. https://doi.org/10.1016/j.jbusres.2020.06.008
  • Elder, G. H. (1998). Life course and human development. In W. Damon & R. Lerner (Eds.), Handbook of child psychology (pp. 939–991). John Wiley & Sons.
  • Elder, G. H., George, L. K., & Shanahan, M. J. (1996). Psychosocial stress over the life course. In H. B. Kaplan (Ed.), Psychosocial stress: Perspectives on structure, theory, life course, and methods (pp. 247–292). Academic Press.
  • Elder, G. H., Jr., & Johnson, M. K. (2001). The life course and human development: Challenges, lessons, and new directions. In R. A. Settersten (Ed.), Invitation to the life course: Toward new understandings of later life. Amityville, NY: Baywood.
  • Elder, G. H., Johnson, M. K., & Crosnoe, R. (2003). The Emergence and Development of Life Course Theory. In J. T. Mortimer & M. J. Shanahan (Eds.), Handbook of the Life Course. Boston, MA: Handbooks of Sociology and Social Research. Springer. https://doi.org/10.1007/978-0-306-48247-2_1
  • Ellis, W. E., Dumas, T. M., & Forbes, L. M. (2020). Physically isolated but socially connected: Psychological adjustment and stress among adolescents during the initial COVID-19 crisis. Canadian Journal of Behavioural Science/Revue Canadienne Des Sciences du Comportement, 52(3), 177–187. https://doi.org/10.1037/cbs0000215
  • Fabius, V., Kohli, S., Timelin, B., & Veranen, S. M. (2020). How COVID-19 is changing consumer behavior—Now and forever | McKinsey. https://www.mckinsey.com/industries/retail/our-insights/how-covid-19-is-changing-consumer-behavior-now-and-forever
  • Folkman, S., & Lazarus, R. S. (1980). An analysis of coping in a middle-aged community sample. Journal of Health and Social Behavior, 21(3), 219–239. https://doi.org/10.2307/2136617
  • Fortin, D., Uncles, M., & Fortin, D. (2011). The first decade: Emerging issues of the twenty‐first century in consumer marketing. Journal of Consumer Marketing, 28(7), 472–475. https://doi.org/10.1108/07363761111194767
  • Granderath, J. S., Sondermann, C., Martin, A., & Merkt, M. (2020). Actual and perceived knowledge about COVID-19: The role of information behavior in media. Frontiers in Psychology, 12, 778886. https://doi.org/10.3389/fpsyg.2021.778886
  • Guo, J., Liao, M., He, B., Liu, J., Hu, X., Yan, D., & Wang, J. (2021). Impact of the COVID-19 pandemic on household disinfectant consumption behaviors and related environmental concerns: A questionnaire-based survey in China. Journal of Environmental Chemical Engineering, 9(5), 106168. https://doi.org/10.1016/j.jece.2021.106168
  • Hartmann, N. N., & Lussier, B. (2020). Managing the sales force through the unexpected exogenous COVID-19 crisis. Industrial Marketing Management, 88, 101–111. https://doi.org/10.1016/j.indmarman.2020.05.005
  • He, H., & Harris, L. (2020). The impact of Covid-19 pandemic on corporate social responsibility and marketing philosophy. Journal of Business Research, 116, 176–182. https://doi.org/10.1016/j.jbusres.2020.05.030
  • Hetherington, E. M., & Baltes, P. B. (1988). Child psychology and life-span development. In E. M. Hetherington, R. M. Lerner, & M. Perlmutter (Eds.), Child development in life-span perspective (pp. 1–19). Lawrence Erlbaum Associates, Inc.
  • Ho, S. S. (2012). The knowledge gap hypothesis in Singapore: The roles of socioeconomic status, mass media, and interpersonal discussion on public knowledge of the H1N1 flu pandemic. Mass Communication & Society, 15(5), 695–717. https://doi.org/10.1080/15205436.2011.616275
  • Huang, J.-S., Pan, S. L., & Liu, J. (2017). Boundary permeability and online–offline hybrid organization: A case study of Suning, China. Information & Management, 54(3), 304–316. https://doi.org/10.1016/j.im.2016.08.002
  • Ivanov, D. (2020). Predicting the impacts of epidemic outbreaks on global supply chains: A simulation-based analysis on the coronavirus outbreak (COVID-19/SARS-CoV-2) case. Transportation Research Part E: Logistics and Transportation Review, 136, 101922. https://doi.org/10.1016/j.tre.2020.101922
  • Kennett-Hensel, P. A., Sneath, J. Z., & Lacey, R. (2012). Liminality and consumption in the aftermath of a natural disaster. Journal of Consumer Marketing, 29(1), 52–63. https://doi.org/10.1108/07363761211193046
  • Kim, J. (2020). Impact of the perceived threat of COVID-19 on variety-seeking. Australasian Marketing Journal (AMJ), 28(3), 108–116. https://doi.org/10.1016/j.ausmj.2020.07.001
  • Kim, J., Giroux, M., Gonzalez-Jimenez, H., Jang, S., Kim, S., Park, J., Choi, Y. K., Lee, J. C., & Choi, Y. K. (2020). Nudging to reduce the perceived threat of coronavirus and stockpiling intention. Journal of Advertising, 49(5), 633–647. https://doi.org/10.1080/00913367.2020.1806154
  • Krishnamurthy, S. (2020). The future of business education: A commentary in the shadow of the Covid-19 pandemic. Journal of Business Research, 117, 1–5. https://doi.org/10.1016/j.jbusres.2020.05.034
  • Kurudirek, F., Arıkan, D., & Ekici, S. (2022). Relationship between adolescents’ perceptions of social support and their psychological well-being during COVID-19 pandemic: A case study from Turkey. Children and Youth Services Review, 137, 106491. https://doi.org/10.1016/j.childyouth.2022.106491
  • Laato, S., Islam, A. K. M. N., Farooq, A., & Dhir, A. (2020). Unusual purchasing behavior during the early stages of the COVID-19 pandemic: The stimulus-organism-response approach. Journal of Retailing and Consumer Services, 57, 102224. https://doi.org/10.1016/j.jretconser.2020.102224
  • Lachlan, K. A., Spence, P. R., & Seeger, M. (2009). Terrorist attacks and uncertainty reduction: Media use after September 11. Behavioral Sciences of Terrorism and Political Aggression, 1(2), 101–110. https://doi.org/10.1080/19434470902771683
  • Mäntymäki, M., Islam, A. N., Turel, O., & Dhir, A. (2022). Coping with pandemics using social network sites: A psychological detachment perspective to COVID-19 stressors. Technological Forecasting and Social Change, 179, 121660. https://doi.org/10.1016/j.techfore.2022.121660
  • Mathur, A., Moschis, G. P., & Lee, E. (2008). A longitudinal study of the effects of life status changes on changes in consumer preferences. Journal of the Academy of Marketing Science, 36(2), 234–246. https://doi.org/10.1007/s11747-007-0021-9
  • Mayer, K. U., & Tuma, N. B. (1990). Event History Analysis in Life Course Research.
  • McGonagle, K. A., & Kessler, R. C. (1990). Chronic stress, acute stress, and depressive symptoms. American Journal of Community Psychology, 18(5), 681–706. https://doi.org/10.1007/BF00931237
  • Mitchell, R. E., Cronkite, R. C., & Moos, R. H. (1983). Stress, coping, and depression among married couples. Journal of Abnormal Psychology, 92(4), 433. https://doi.org/10.1037/0021-843X.92.4.433
  • Mohammadi, M. R., Zarafshan, H., Bashi, S. K., Mohammadi, F., & Khaleghi, A. (2020). The role of public trust and media in the psychological and behavioral responses to the COVID-19 pandemic. Iranian Journal of Psychiatry, 15(3), 189. https://doi.org/10.18502/ijps.v15i3.3811
  • Moschis, G. P. (1987). Consumer socialization: A life-cycle perspective. Lexington Books.
  • Moschis, G. P. (2007). Stress and Consumer Behavior. Journal of the Academy of Marketing Science, 35, 430–444. https://doi.org/10.1007/s11747-007-0035-3
  • Moschis, G. P. (2007a). Life course perspectives on consumer behaviour. Journal of the Academy of Marketing Science, 35(2), 295–397. https://doi.org/10.1007/s11747-007-0027-3
  • Moschis, G. P. (2007b). Stress and consumer behavior. Journal of the Academy of Marketing Science, 35(3), 430. https://doi.org/10.1007/s11747-007-0035-3
  • Moschis, G. P. (2019). Consumer behaviour over the life course: Research frontiers and new directions. Springer Publishing, Inc.
  • Moschis, G. P. (2021). The life course paradigm and consumer behavior: Research frontiers and future directions Psychology & Marketing. Psychology & Marketing, 38 (11), 2034–2050. August 30, 2021 https://doi.org/10.1002/mar.21586
  • Norris, F. H., & Murrell, S. A. (1984). Protective function of resources related to life events, global stress, and depression in older adults. Journal of Health and Social Behavior, 25(4), 424–437. https://doi.org/10.2307/2136380
  • Pantano, E., Pizzi, G., Scarpi, D., & Dennis, C. (2020, August).Competing during a pandemic? Retailers’ ups and downs during the COVID-19 outbreak. Journal of Business Research, 116, 209–213. https://doi.org/10.1016/j.jbusres.2020.05.036
  • Pennycook, G., McPhetres, J., Zhang, Y., Lu, J. G., & Rand, D. G. (2020). Fighting COVID-19 misinformation on social media: Experimental evidence for a scalable accuracy-nudge intervention. Psychological Science, 31(7), 770–780. https://doi.org/10.1177/0956797620939054
  • Pop, R. A., Dabija, D. C., Pelau, C., & Dinu, V. (2022). Usage intentions, attitudes, and behaviours towards energy-efficient applications during the COVID-19 pandemic. Journal of Business Economics and Management, 23(3), 668–689. https://doi.org/10.3846/jbem.2022.16959
  • Prentice, C., Chen, J., & Stantic, B. (2020). Timed intervention in COVID-19 and panic buying. Journal of Retailing and Consumer Services, 57, 102203.
  • Rakrachakarn, R., & Kohlbacher, F. (2020). Natural disasters and the life course paradigm: The case of 2011 Japanese triple disaster. Journal of Global Scholars of Marketing Science, 30(1), 76–87. https://doi.org/10.1080/21639159.2019.1613910
  • Saltzman, L. Y., Hansel, T. C., & Bordnick, P. S. (2020). Loneliness, isolation, and social support factors in post-COVID-19 mental health psychological Trauma: Theory. Research, Practice, and Policy. https://doi.org/10.1037/tra0000703
  • Smith, A., & Machova, V. (2021). Consumer tastes, sentiments, attitudes, and behaviors related to COVID-19. Analysis and Metaphysics, 20, 145–158. https://doi.org/10.22381/am20202110
  • Sneath, J., Lacey, R., & Kennett-Hansel, P. (2009). Coping with a natural disaster: Losses, emotions, and impulsive and compulsive buying. Marketing Letters, 20(1), 45–60. https://doi.org/10.1007/s11002-008-9049-y
  • Taguchi, N. (2018). Description and explanation of pragmatic development: Quantitative, qualitative, and mixed methods research. System, 75, 23–32. https://doi.org/10.1016/j.system.2018.03.010
  • Thoits, P. A. (1995). Stress, coping, and social support processes: Where are we? What next?Journal of Health and Social Behavior, 35, 53. Special issue, 53-79. https://doi.org/10.2307/2626957
  • Unal, M., Yilmaz, A., Yilmaz, H., Tasdemir, G. Y., Uluturk, M., Kemanci, A., Senol, H., Altan, B., Ozen, M., Seyit, M., Oskay, A., & Turkcuer, I. (2022). The impact of COVID-19 on social support perception and stress of prehospital care providers. Australasian Emergency Care, 25(4), 334–340. https://doi.org/10.1016/j.auec.2022.04.003
  • Wang, C., & Zhao, H. (2020). The Impact of COVID-19 on Anxiety in Chinese University Students. Frontiers in Psychology, 11, 1168. https://doi.org/10.3389/fpsyg.2020.01168
  • Wong, K. (2004). Asian-based development journalism and political elections. Gazette: The International Journal for Communication Studies, 66(1), 25–40. https://doi.org/10.1177/0016549204039940
  • Xie, X., Zang, Z., & Ponzoa, J. M. (2020). The information impact of network media, the psychological reaction to the COVID-19 pandemic, and online knowledge acquisition: Evidence from Chinese college students. Journal of Innovation & Knowledge, 5(4), 297–305. https://doi.org/10.1016/j.jik.2020.10.005
  • Zhong, B. L., Luo, W., Li, H. M., Zhang, Q. Q., Liu, X. G., Li, W. T., & Li, Y. (2020). Knowledge, attitudes, and practices towards COVID-19 among Chinese residents during the rapid rise period of the COVID-19 outbreak: A quick online cross-sectional survey. International Journal of Biological Sciences, 16(10), 1745–1752. https://doi.org/10.7150/ijbs.45221