2,089
Views
0
CrossRef citations to date
0
Altmetric
Management

Factors affecting supply chain efficiency in commercial banks’ operations – Case in Vietnam

ORCID Icon & ORCID Icon
Article: 2175438 | Received 19 Dec 2021, Accepted 18 Jan 2023, Published online: 27 Feb 2023

References

  • Akintoye, A., McIntosh, G., & Fitzgerald, E. (2000). A survey of supply chain collaboration and management in the UK construction industry. European Journal of Purchasing & Supply Management, 6(3–4), 159–26. https://doi.org/10.1016/S0969-7012(00)00012-5
  • Ambrose, E., Marshall, D., & Lynch, D. (2010). Buyer supplier perspectives on supply chain relationships. International Journal of Operations & Production Management, 30(12), 1269–1290. https://doi.org/10.1108/01443571011094262
  • Amjadian, A., & Gharaei, A. (2021). An integrated reliable five-level closed-loop supply chain with multi-stage products under quality control and Green policies: Generalised outer approximation with exact penalty. International Journal of Systems Science: Operations & Logistics, 1–21. https://doi.org/10.1080/23302674.2021.1919336
  • Andraski, J. C. (1998). Leadership and the realization of supply chain collaboration. Journal of Business Logistics, 19(2), 9.
  • Anggraini, D., Hamiza, A., Doktoralina, C. M., & Anah, S. (2018). Application of supply chain management practices in banks: Evidence from Indonesia. International Journal of Supply Chain Management, 7(5), 418–427. https://ojs.excelingtech.co.uk/index.php/IJSCM/article/view/2430
  • Barad, M., & Nof, S. Y. (1997). CIM flexibility measures: A review and a framework for analysis and applicability assessment. International Journal of Computer Integrated Manufacturing, 10(1–4), 296–308. https://doi.org/10.1080/095119297131381
  • Barman, S., Hanna, M. D., & LaForge, R. L. (2001). Perceived relevance and quality of POM journals: A decade later. Journal of Operations Management, 19(3), 367–385. https://doi.org/10.1016/S0272-6963(00)00060-7
  • Barney, J. (1991). Firm resources and sustained competitive advantage. Journal of Management, 17(1), 99–120. https://doi.org/10.1177/014920639101700108
  • Bask, A. H., & Juga, J. (2001). Semi-integrated supply chains: Towards the new era of supply chain management. International Journal of Logistics, 4(2), 137–152. https://doi.org/10.1080/13675560110059434
  • Biehl, M., Cook, W., & Johnston, D. A. (2006). The efficiency of joint decision making in buyer-supplier relationships. Annals of Operations Research, 145(1), 15–34. https://doi.org/10.1007/s10479-006-0023-x
  • Bouckaert, G. (2004). Public management reform: A comparative analysis. Oxford University Press.
  • Bowersox, D. J., Closs, D. J., & Stank, T. P. (1999). 21st century logistics: Making supply chain integration a reality. Council of Supply Chain Management Professionals; Apparent First Edition.
  • Cachon, G. P. (2003). Supply chain coordination with contracts. Handbooks in Operations Research and Management Science, 11, 227–339. https://doi.org/10.1016/S0927-0507(03)11006-7
  • Cai, J., Liu, X., Xiao, Z., & Liu, J. (2009). Improving supply chain performance management: A systematic approach to analyzing iterative KPI accomplishment. Decision Support Systems, 46(2), 512–521. https://doi.org/10.1016/j.dss.2008.09.004
  • Caniato, F., Henke, M., & Zsidisin, G. A. (2019). Supply chain finance: Historical foundations, current research, future developments. Journal of Purchasing and Supply Management, 25(2), Elsevier, 99–104. https://doi.org/10.1016/j.pursup.2019.02.002
  • Carmines, E. G., & McIver, J. P. (1981). Analyzing models with unobserved variables: analysis of covariance structures, 80. Beverly Hills: Sage Publications, Inc. https://www.scienceopen.com/document?vid=e4646023-2ba7-4d9f-ac57-dc0f81e4bce9
  • Christensen, W. J., Germain, R. N., & Birou, L. (2007). Variance vs average: Supply chain lead‐time as a predictor of financial performance. Supply Chain Management: An International Journal, 12(5), 349–357.
  • Cox, A. (2001). Managing with power: Strategies for improving value appropriation from supply relationships. Journal of Supply Chain Management, 37(2), 42. https://doi.org/10.1111/j.1745-493X.2001.tb00099.x
  • Cuthbertson, R., & Piotrowicz, W. (2011). Performance measurement systems in supply chains: A framework for contextual analysis. International Journal of Productivity and Performance Management, 60(6), 583–602. https://doi.org/10.1108/17410401111150760
  • Ekeme, A. (2017). Implementation of Lean Banking and Continuous Improvement in an African Global Bank: The United Bank for Africa. Humanistic management association, research paper series, 17–6.
  • Elgazzar, S., & Elzarka, S. (2017). Supply chain management in the service sector: An applied framework. The Business & Management Review, 8(5), 118–130.
  • Emerson, R. M. (1962). Power-Dependence Relations. American Sociological Review, 27(1), 31–41. https://doi.org/10.2307/2089716
  • Eng, T.-Y. (2006). An investigation into the mediating role of cross-functional coordination on the linkage between organizational norms and SCM performance. Industrial Marketing Management, 35(6), 762–773. https://doi.org/10.1016/j.indmarman.2005.05.014
  • Enz, M. G., Schwieterman, M. A., & Lambert, D. M. (2019). Stock keeping unit rationalization: A cross-functional, cross-firm perspective. The International Journal of Logistics Management, 30(4), 994–1015. https://doi.org/10.1108/IJLM-06-2018-0150
  • Etale, L. M., Bingilar, P. F., & Ifurueze, M. S. (2016). Market share and profitability relationship: A study of the banking sector in Nigeria. International Journal of Business, Economics and Management, 3(8), 103–112. https://doi.org/10.18488/journal.62/2016.3.8/62.8.103.112
  • Fantazy, K. A., Kumar, V., & Kumar, U. (2010). Supply management practices and performance in the Canadian hospitality industry. International Journal of Hospitality Management, 29(4), 685–693.
  • Fawcett, S. E., Jones, S. L., & Fawcett, A. M. (2012). Supply chain trust: The catalyst for collaborative innovation. Business Horizons, 55(2), 163–178. https://doi.org/10.1016/j.bushor.2011.11.004
  • Frohlich, M. T., & Westbrook, R. (2001). Arcs of integration: An international study of supply chain strategies. Journal of Operations Management, 19(2), 185–200. https://doi.org/10.1016/S0272-6963(00)00055-3
  • Gharaei, A., Amjadian, A., & Shavandi, A. (2021). An integrated reliable four-level supply chain with multi-stage products under shortage and stochastic constraints. International Journal of Systems Science: Operations & Logistics, 1–22. https://doi.org/10.1080/23302674.2021.1958023
  • Gunasekaran, A., Patel, C., & McGaughey, R. E. (2004). A framework for supply chain performance measurement. International Journal of Production Economics, 87(3), 333–347. https://doi.org/10.1016/j.ijpe.2003.08.003
  • Hair, J. F., Matthews, L. M., Matthews, R. L., & Sarstedt, M. (2017). PLS-SEM or CB-SEM: Updated guidelines on which method to use. International Journal of Multivariate Data Analysis, 1(2), 107–123. https://doi.org/10.1504/IJMDA.2017.087624
  • Harps, L., & Hansen, L. (2000). The haves and the have nots: Supply chain practices for the new millenium. Inbound Logistics Journal, 75(1), 114.
  • Hatry, H. P. (2006). Performance measurement: Getting results. The Urban Insitute.
  • Hofmann, E., & Belin, O. (2011). Supply chain finance solutions. Springer.
  • Hong, P., & Jeong, J. (2006). Supply chain management practices of SMEs: From a business growth perspective. Journal of Enterprise Information Management, 19(3), 292–302. https://doi.org/10.1108/17410390610658478
  • Humphreys, P., McIvor, R., & Huang, G. (2002). An expert system for evaluating the make or buy decision. Computers & Industrial Engineering, 42(2–4), 567–585.
  • Jemal, S. (2022). The effect of supply Chain management on the performance of commercial bank organization in Ethiopia’s case of Jimma City. International Journal of Financial, Accounting, and Management, 4(3), 285–302. https://doi.org/10.35912/ijfam.v4i3.925
  • Kiprop, K. V., & Njeru, A. (2015). Effects of supply chain management practices on the performance of Banks in Kenya: A Case of Postbank. International Journal of Computer Applications Technology and Research, 4(7), 556–565. https://doi.org/10.7753/IJCATR0407.1013
  • Kiriinya, A. E. (2021). Supply Chain Relationship Management Practices and Performance of Pharmaceutical Firms in Kenya [ PhD Thesis]. JKUAT–COHRED. Jomo Kenyatta University of Agriculture and Technology.
  • Kline, R. B. (2015). Principles and practice of structural equation modeling. Guilford publications.
  • Koçoğlu, İ., İmamoğlu, S. Z., İnce, H., & Keskin, H. (2011). The effect of supply chain integration on information sharing: Enhancing the supply chain performance. Procedia-Social and Behavioral Sciences, 24, 1630–1649. https://doi.org/10.1016/j.sbspro.2011.09.016
  • Kroehne, U., Funke, F., & Steyer, R. (2003). (Why) Should we use SEM?—Pros and cons of Structural Equation Modelling. MPR-Online, 8. https://www.semanticscholar.org/paper/(Why)-Should-We-Use-SEM-Pros-and-Cons-of-Structural-Nachtigall-Kroehne/db5942456d12909877d62cc971395bab251d31e0
  • Kwon, I.-W. G., & Suh, T. (2004). Factors affecting the level of trust and commitment in supply chain relationships. Journal of Supply Chain Management, 40(1), 4–14. https://doi.org/10.1111/j.1745-493X.2004.tb00165.x
  • Li, S., & Lin, B. (2006). Accessing information sharing and information quality in supply chain management. Decision Support Systems, 42(3), 1641–1656. https://doi.org/10.1016/j.dss.2006.02.011
  • Lin, F., Huang, S., & Lin, S. (2002). Effects of information sharing on supply chain performance in electronic commerce. IEEE Transactions on Engineering Management, 49(3), 258–268. https://doi.org/10.1109/TEM.2002.803388
  • Li, S., Ragu-Nathan, B., Ragu-Nathan, T. S., & Rao, S. S. (2006). The impact of supply chain management practices on competitive advantage and organizational performance. Omega, 34(2), 107–124. https://doi.org/10.1016/j.omega.2004.08.002
  • Lysons, K., & Farrington, B. (2006). Purchasing and supply chain management. Pearson Education.
  • Magenda, J. (2014). Determinants of supply chain performance among commercial banks in Kenya [ PhD Thesis]. University Of Nairobi.
  • Majumder, M. I., & Habib, M. M. (2022 Supply Chain Management in the Banking Industry: A Literature Review American Journal of Industrial and Business Management 12 10–20 https://doi.org/10.4236/ajibm.2022.121002). Supply chain management in the banking industry: A. literature review
  • McAfee, R. B., Glassman, M., & Honeycutt, J. E. D. (2002). The effects of culture and human resource management policies on supply chain management strategy. Journal of Business Logistics, 23(1), 1–18. https://doi.org/10.1002/j.2158-1592.2002.tb00013.x
  • McIvor, R., & Humphreys, P. (2004). Early supplier involvement in the design process: Lessons from the electronics industry. Omega, 32(3), 179–199. https://doi.org/10.1016/j.omega.2003.09.005
  • Medori, D., & Steeple, D. (2000). A framework for auditing and enhancing performance measurement systems. International Journal of Operations & Production Management, 20(5), 520–533.
  • Merschmann, U., & Thonemann, U. W. (2011). Supply chain flexibility, uncertainty and firm performance: An empirical analysis of German manufacturing firms. International Journal of Production Economics, 130(1), 43–53. https://doi.org/10.1016/j.ijpe.2010.10.013
  • Min, S., & Mentzer, J. T. (2004). Developing and measuring supply chain management concepts. Journal of Business Logistics, 25(1), 63–99. https://doi.org/10.1002/j.2158-1592.2004.tb00170.x
  • Moberg, C. R., Speh, T. W., & Freese, T. L. (2003). SCM: Making the vision a reality. In SUPPLY CHAIN MANAGEMENT REVIEW, V. 7, NO. 5 (SEPT./OCT. 2003), P. 34-39: ILL. The National Academies of Sciences, Engineering, and Medicine.
  • Monczka, R. M., Petersen, K. J., Handfield, R. B., & Ragatz, G. L. (1998). Success factors in strategic supplier alliances: The buying company perspective. Decision Sciences, 29(3), 553–577. https://doi.org/10.1111/j.1540-5915.1998.tb01354.x
  • Morton, S. C., Dainty, A. R. J., Burns, N. D., Brookes, N. J., & Backhouse, C. J. (2006). Managing relationships to improve performance: A case study in the global aerospace industry. International Journal of Production Research, 44(16), 3227–3241. https://doi.org/10.1080/00207540600577809
  • Mukhamedjanova, K. A. (2020). Concept of supply chain management. Journal of Critical Reviews, 7(2), 759–766. http://dx.doi.org/10.31838/jcr.07.02.139
  • Murigi, P. M. (2014). Influence of supplier appraisal on procurement performance in the real estate industry in Kenya: A case study of international house ltd. International Journal of Operations and Logistics Management, 3(3), 250–262.
  • Neely, A. (2005). The evolution of performance measurement research: Developments in the last decade and a research agenda for the next. International Journal of Operations & Production Management, 25(12), 1264–1277. https://doi.org/10.1108/01443570510633648
  • Nguyen, D. T. (2011). Research methodology in business (2nd) ed. Labor Publishing House.
  • Okore, C. A., & Kibet, Y. (2019). Influence of information sharing on supply chain performance in the tourism industry in the county government of Kakamega, Kenya. Strategic Journal of Business and Change Management, 6(2), 66–81. https://strategicjournals.com/index.php/journal/article/view/1100
  • Onkal, D. (2011). Supply chain management: pathways for research and practice. BoD–Books on Demand.
  • Parker, R. P., & Wirth, A. (1999). Manufacturing flexibility: Measures and relationships. European Journal of Operational Research, 118(3), 429–449. https://doi.org/10.1016/S0377-2217(98)00314-2
  • Premus, R., & Sanders, N. (2008). Information sharing in global supply Chain alliances. Journal of Asia-Pacific Business, 9(2), 174–192. https://doi.org/10.1080/10599230801981928
  • Salecka, L. (2009). Accelerating supply chain finance. Global Trade Review, 8, 5. https://www.gtreview.com/news/global/accelerating-supply-chain-finance/
  • Sánchez, A. M., & Pérez, M. P. (2005). Supply chain flexibility and firm performance: A conceptual model and empirical study in the automotive industry. International Journal of Operations & Production Management. https://doi.org/10.1108/01443570510605090
  • Schumacker, R. E., & Whittaker, T. A. (2022). A beginner’s guide to structural equation modeling. Routledge & CRC Press. https://www.routledge.com/A-Beginners-Guide-to-Structural-Equation-Modeling/Whittaker-Schumacker/p/book/9780367477967
  • Sethi, A. K., & Sethi, S. P. (1990). Flexibility in manufacturing: A survey. International Journal of Flexible Manufacturing Systems, 2(4), 289–328. https://doi.org/10.1007/BF00186471
  • Shepherd, C., & Günter, H. (2010). Measuring supply chain performance: Current research and future directions. In Behavioral operations in planning and scheduling (pp. 105–121). Emerald Group Publishing Limited
  • Simons, R. (1990). The role of management control systems in creating competitive advantage: New perspectives. Accounting, Organizations and Society, 15(1–2), 127–143. https://doi.org/10.1016/0361-3682(90)90018-P
  • Simpson, P. M., Baker, T. L., & Siguaw, J. A. (1999). An investigation into potential moderating effects of the relationship between actual and perceived market orientation. Journal of Marketing Channels, 7(1–2), 95–119. https://doi.org/10.1300/J049v07n01_05
  • Soosay, C. A., Hyland, P. W., & Ferrer, M. (2008). Supply chain collaboration: Capabilities for continuous innovation. Supply Chain Management: An International Journal, 13(2), 160–169. https://doi.org/10.1108/13598540810860994
  • Stewart, G. (1995). Supply chain performance benchmarking study reveals keys to supply chain excellence. In Logistics information management (pp. 38–44). MCB UP Ltd. https://doi.org/10.1108/09576059510085000
  • Tan, K. C. (2002). Supply chain management: Practices, concerns, and performance issues. Journal of Supply Chain Management, 38(4), 42–53. https://doi.org/10.1111/j.1745-493X.2002.tb00119.x
  • Vaidya, O. S., & Kumar, S. (2006). Analytic hierarchy process: An overview of applications. European Journal of Operational Research, 169(1), 1–29. https://doi.org/10.1016/j.ejor.2004.04.028
  • Yeung, J. H. Y., Selen, W., Zhang, M., & Huo, B. (2009). The effects of trust and coercive power on supplier integration. International Journal of Production Economics, 120(1), 66–78. https://doi.org/10.1016/j.ijpe.2008.07.014
  • Zhang, C., & Zhang, C. (2007). Design and simulation of demand information sharing in a supply chain. Simulation Modelling Practice and Theory, 15(1), 32–46. https://doi.org/10.1016/j.simpat.2006.09.011
  • Zhou, H., & Benton, J. W. C. (2007). Supply chain practice and information sharing. Journal of Operations Management, 25(6), 1348–1365. https://doi.org/10.1016/j.jom.2007.01.009