1,908
Views
4
CrossRef citations to date
0
Altmetric
inforINFORMATION & TECHNOLOGY MANAGEMENT

Social media paradox: Utilizing social media technology for creating better value for better social outcomes: Case of developing countries

ORCID Icon, , , , &
Article: 2210888 | Received 17 Jan 2023, Accepted 02 May 2023, Published online: 14 May 2023

References

  • Adler, R., & Goggin, J. (2005). What do we mean by “civic engagement? Journal of Transformative Education, 3(3), 236–17. https://doi.org/10.1177/1541344605276792
  • Ahmad, S., Mustafa, M., & Ullah, A. (2016). Association of demographics, motives and intensity of using Social Networking Sites with the formation of bonding and bridging social capital in Pakistan. Computers in Human Behavior, 57, 107–114. https://doi.org/10.1016/j.chb.2015.12.027
  • Alamri, M. M., Almaiah, M. A., & Al-Rahmi, W. M. (2020a). The Role of Compatibility and Task-Technology Fit (TTF): On Social Networking Applications (SNAs) Usage as Sustainability in Higher Education. Institute of Electrical and Electronics EngineersAccess, 8, 161668–161681. https://doi.org/10.1109/ACCESS.2020.3021944
  • Alamri, M. M., Almaiah, M. A., & Al-Rahmi, W. M. (2020b). Social Media Applications Affecting Students’ Academic Performance: A Model Developed for Sustainability in Higher Education. Sustainability, 12(16), 6471. https://doi.org/10.3390/su12166471
  • Almogren, A. S., & Aljammaz, N. A. (2022). The integrated social cognitive theory with the TAM model: The impact of M-learning in King Saud University art education. Frontiers in Psychology, 13, 1050532. https://doi.org/10.3389/fpsyg.2022.1050532
  • Almulla, M. A., & Al-Rahmi, W. M. (2023). Integrated Social Cognitive Theory with Learning Input Factors: The Effects of Problem-Solving Skills and Critical Thinking Skills on Learning Performance Sustainability. Sustainability, 15(5), 3978. https://doi.org/10.3390/su15053978
  • Al-Rahmi, W. M., Alzahrani, A. I., Yahaya, N., Alalwan, N., & Kamin, Y. B. (2020). Digital Communication: Information and Communication Technology (ICT) Usage for Education Sustainability. Sustainability, 12(12), 5052. https://doi.org/10.3390/su12125052
  • Al-Rahmi, W. M., Yahaya, N., Aldraiweesh, A., Alamri, M. M., Aljarboa, N. A., Alturki, U., & Aljeraiwi, A. A. (2019). Integrating Technology Acceptance Model with Innovation Diffusion Theory: An Empirical Investigation on Students’ Intention to Use E-Learning Systems. Institute of Electrical and Electronics EngineersAccess, 7, 26797–26809. https://doi.org/10.1109/ACCESS.2019.2899368
  • Alserhan, S., Alqahtani, T. M., Yahaya, N., Al-Rahmi, W. M., & Abuhassna, H. (2023). Personal Learning Environments: Modeling Students’ Self-Regulation Enhancement through a Learning Management System Platform. IEEE Access.
  • Ballew, M. T., Omoto, A. M., & Winter, P. L. (2015). Using Web 2.0 and Social Media Technologies to Foster Proenvironmental Action. Sustainability, 7(8), 10620–10648. https://doi.org/10.3390/su70810620
  • Bandura, A. (1986). Social Foundations of Thought and Action: A Social Cognitive Theory. Prentice Hall.
  • Bandura, A. (1989). Social Cognitive Theory. In R. Vasta (Ed.), Annals of Child Development. Six Theories of Child Development (Vol. 6, pp. 1–60). Greenwich, CT: JAI Press.
  • Bennett, W., & Segerberg, A. (2011). Digital media and the personalization of collective action: Social technology and the organization of protests against the global economic crisis. Information, Communication & Society, 14(6), 770–799. https://doi.org/10.1080/1369118X.2011.579141
  • Boyd, D. (2014). It’s Complicated: The Social Lives of Networked Teens. Yale University Press.
  • Bryer, T., & Zavattaro, S. M. (2011). Social media and public administration: Theoretical dimensions and introduction to symposium. Administrative Theory & Praxis, 33(3), 327–340. https://doi.org/10.2753/ATP1084-1806330301
  • Castellacci, F., & Tveito, V. (2018). Internet use and wellbeing: A survey and a theoretical framework. Research Policy, 47(1), 308–325. https://doi.org/10.1016/j.respol.2017.11.007
  • Chang, H. H., & Chuang, S. -S. (2011). Social capital and individual motivations on knowledge sharing: Participant involvement as a moderator. Information & Management, 48(1), 9–18. https://doi.org/10.1016/j.im.2010.11.001
  • Chen, B., & Bryer, T. (2012). Investigating instructional strategies for using social media in formal and informal learning. The International Review of Research in Open and Distance Learning, 13(1), 87–104. https://doi.org/10.19173/irrodl.v13i1.1027
  • Clark, J. L., Algoe, S. B., & Green, M. C. (2018). Social Network Sites and Well-Being: The Role of Social Connection. Current Directions in Psychological Science, 27(1), 32–37. https://doi.org/10.1177/0963721417730833
  • Coleman, J. (1988). Social capital in the creation of human capital. The American Journal of Sociology, 94, S95–120. https://doi.org/10.1086/228943
  • Dhavan, S. V. (1998). Civic Engagement, Interpersonal Trust, and Television Use: An Individual-Level Assessment of Social Capital. Polirical Psychology, 19(3), 469–496. https://doi.org/10.1111/0162-895X.00114
  • Diener, E., Emmons, R., Larsen, R., & Griffin, S. (1985). The satisfaction with life scale. Journal of Personality Assessment, 49(1), 71–75. https://doi.org/10.1207/s15327752jpa4901_13
  • Ellison, N. B., Gray, R., Lampe, C., & Fiore, A. T. (2014). Social capital and resource requests on Facebook. New Media & Society, 16(7), 1104–1121. https://doi.org/10.1177/1461444814543998
  • Ellison, N. B., Steinfield, C., & Lampe, C. (2007). The Benefits of Facebook “Friends: ” Social Capital and College Students’ Use of Online Social Network Sites. Journal of Computer-Mediated Communication, 12(4), 1143–1168. https://doi.org/10.1111/j.1083-6101.2007.00367.x
  • Eveland, W. (2004). The effect of political discussion in producing informed citizens: The roles of information, motivation, and elaboration. Political Communication, 21(2), 177–193. https://doi.org/10.1080/10584600490443877
  • Fischer, G., Scharff, E., & Yunwen, Y. (2004). Fostering Social Creativity by Increasing Social Capital. In H. Marleen & W. Volker (Eds.), Social Capital. Amsterdam.
  • Fornell, C., & Larcker, D. (1981). Evaluating structural equation models with unobservable variables and measurement error. Journal of Marketing Research, 18(1), 39–50. https://doi.org/10.1177/002224378101800104
  • Fulk, J. (1993). Social construction of communication technology. Academy of Management Journal, 36(5), 921–950. https://doi.org/10.2307/256641
  • Gilbert, E., & Karahalios, K. (2009). Predicting tie strength with social media. In CHI ’09: Proceedings of the 27th annual SIGCHI conference on Human Factors in Computing Systems (pp. 211–220). New York: NY: ACM Press.
  • Gil de Zúñiga, H., Jung, N., & Valenzuela, S. (2012). Social Media Use for News and Individuals’ Social Capital, Civic Engagement and Political Participation. Journal of Computer-Mediated Communication, 17(3), 319–336. https://doi.org/10.1111/j.1083-6101.2012.01574.x
  • Gupta, A., & Govindarajan, V. (2000). Knowledge management’s social dimension: Lessons from Nucor Steel. Sloan Management Review, 42, 71–79.
  • Gurban, M. A., & Almogren, A. S. (2022). Students’ actual use of E-learning in higher education during the COVID-19 pandemic. SAGE Open, 12(2), 21582440221091250. https://doi.org/10.1177/21582440221091250
  • Hair, J., Anderson, R., Tatham, R., & Black, W. (1998). Multivariate data analysis (5th ed.). Prentice Hall.
  • Hair, J., Black, W., Babin, B., & Anderson, R. (2010). Multivariate data analysis: A global perspective (7th ed.). Prentice Hall.
  • Hair, J., Hult, G., Ringle, C., & Sarstedt, M. (2013). A primer on partial least squares structural equation modeling (PLS-SEM). London (1st ed.). Sage Publications.
  • Helliwell, J., Putnam, R. D., Huppert, F. A., Baylis, N., & Keverne, B. (2004). The social context of well–being. The Royal Society, 359(1449), 1435–1446. https://doi.org/10.1098/rstb.2004.1522
  • Homero, G., & Valenzuela, S. (2011). The Mediating Path to a Stronger Citizenship: Online and Offline Networks. Weak Ties, and Civic Engagement, 38(3), 397–421. https://doi.org/10.1177/0093650210384984
  • Hughes, D., Rowe, M., Batey, M., & Lee, A. (2012). A tale of two sites: Twitter vs Facebook and the personality predictors of social media usage. Computers in Human Behavior, 28(2), 561–569. https://doi.org/10.1016/j.chb.2011.11.001
  • Jan, M. T. (2017). Why do you adopt social networking sites?: Investigating the driving factors through structural equation modelling. Interactive Technology and Smart Education, 14(4), 266–278. https://doi.org/10.1108/ITSE-08-2016-0024
  • June, L., Yang, J., & Yu, C. -S. (2013). Is social capital effective for online learning? Information & Management, 50(7), 507–522. https://doi.org/10.1016/j.im.2013.07.009
  • Junglas, I., Abraham, C., & Watson, R. (2008). Task-technology fit for mobile locatable information systems. Decision Support Systems, 45(4), 1046–1057. https://doi.org/10.1016/j.dss.2008.02.007
  • Kassim, H., Nicholas, H., & Ng, W. (2014, September). Using a multimedia learning tool to improve creative performance. Thinking Skills and Creativity, 13, 9–19. https://doi.org/10.1016/j.tsc.2014.02.004
  • Keyes, C. M. (1998). Social Well-Being. Social Psychology Quarterly, 61(2), 121–140. https://doi.org/10.2307/2787065
  • Kietzmann, J., Hermkens, K., McCarthy, L., & Silvestre, B. S. (2011). Social media? get serious! understanding the functional building blocks of social media. Business Horizons, 54(3), 241–251. https://doi.org/10.1016/j.bushor.2011.01.005
  • Kikuchi, M., & Coleman, C. (2012). Explicating and measuring social relationships in social capital research. Communication Theory, 22(2), 187–203. https://doi.org/10.1111/j.1468-2885.2012.01401.x
  • Lam, S., Kraus, F., & Ahearne, M. (2010). The Diffusion of Market Orientation Throughout the Organization: A Social Learning Theory Perspective. Journal of Marketing, 74. https://doi.org/10.2139/ssrn.1584646
  • Lee, A. R., & Horsley, J. (2017). The role of social media on positive youth development: An analysis of 4-H Facebook page and 4-H’ers’ positive development. Children and Youth Services Review, 77, 127–138. https://doi.org/10.1016/j.childyouth.2017.04.014
  • Liao, H. -Y., Wu, C. -H., Sundiman, D., & Peng, F. (2014). Social-Technology Fit: A Conceptual Model. Proceedings of the 8th International Conference on Knowledge Management in Organizations, Taiwan (pp. 375–386). Springer Proceedings in Complexity.
  • Limayem, M., & Hirt, S. (2003). Force of habit and information systems usage: Theory and initial validation. Journal of the Association for Information Systems, 4(1), 65–97. https://doi.org/10.17705/1jais.00030
  • Lim, C., Thanq, V. C., & Liang, R. (2013). Singapore youth’s new media participation: Consuming, being, learning and schooling. Procedia - Social and Behavioral Sciences, 93, 727–731. https://doi.org/10.1016/j.sbspro.2013.09.270
  • Lin, W. -S., & Wang, C. -H. (2012). Antecedences to continued intentions of adopting e-learning system in blended learning instruction: A contingency framework based on models of information system success and task-technology fit. Computers & Education, 58(1), 88–99. https://doi.org/10.1016/j.compedu.2011.07.008
  • Lu, H. -P., & Yang, Y. -W. (2014). Toward an understanding of the behavioral intention to use a social networking site: An extension of task-technology fit to social-technology fit. Computers in Human Behavior, 34, 323–332. https://doi.org/10.1016/j.chb.2013.10.020
  • Mahmood, Q., Zakar, R., & Zakar, M. (2018). Role of Facebook use in predicting bridging and bonding social capital of Pakistani university students. Journal of Human Behavior in the Social Environment, 28(7), 856–873. https://doi.org/10.1080/10911359.2018.1466750
  • Manca, S., & Ranieri, M. (2017). Implications of social network sites for teaching and learning. Where we are and where we want to go. Education and Information Technologies, 22(2), 605–622. https://doi.org/10.1007/s10639-015-9429-x
  • McDonald, R. P., & Ho, M. -H.R. (2002). Principles and Practice in Reporting Structural Equation Analyses. Psychological Methods, 7(1), 64–82. https://doi.org/10.1037/1082-989X.7.1.64
  • Miles, J., & Shevlin, M. (2007). A time and a place for incremental fit indices Personality and Individual Differences. Personality and Individual Differences, 42(5), 869–874. https://doi.org/10.1016/j.paid.2006.09.022
  • Mostafa, R. B. (2015). Engaging Students via Social Media: Is It Worth the Effort? Journal of Marketing Education, 37(3), 144–159. https://doi.org/10.1177/0273475315585825
  • Munzel, A., Meyer-Waardena, L., & Galanb, J. -P. (2017). The social side of sustainability: Well-being as a driver and an outcome of social relationships and interactions on social networking sites. Technological Forecasting and Social Change, 130(C), 14–27. https://doi.org/10.1016/j.techfore.2017.06.031
  • Nahapiet, J., & Ghoshal, S. (1998). Social capital, intellectual capital, and theorganizational advantage. Academy of Management Review, 23(2), 242–266. https://doi.org/10.2307/259373
  • Nicotera, N. (2008). Building skills for civic engagement: Children as agents of neighborhood change. Journal of Community Practice, 16(2), 221. https://doi.org/10.1080/10705420801998045
  • Pang, H. (2018). Can microblogs motivate involvement in civic and political life? Examining uses,gratifications and social outcomes among Chinese youth. Online Information Review, 42(5), 663–680. https://doi.org/10.1108/OIR-04-2017-0136
  • Park, N., Kee, K. F., & Valenzu, S. (2009). Being Immersed in Social Networking Environment: Facebook Groups, Uses and Gratifications, and Social Outcomes. CYBER PSYCHOLOGY & BEHAVIOR, 12(6), 729–733. https://doi.org/10.1089/cpb.2009.0003
  • Pulido, C. M., L-C-M, M., Ionescu, V., & Sordé-Martí, T. (2020). Social Impact of Psychological Research on Well-Being Shared in Social Media. Frontiers in Psychology, 11. https://doi.org/10.3389/fpsyg.2020.00135
  • Putnam, R. (2004). Bowling together. OECD Observer. Retrieved from http://www.oecdobserver.org/news/fullstory.php/aid/1215/Bowling_together.html.http://www.pewglobal.org/2015/03/19/3-influence-of-internet-in-emerging-and-developing-nations/
  • Rauniar, R., Rawski, G., Yang, J., & Johnson, B. (2014). Technology acceptance model(TAM) and social media usage: An empirical study on Facebook. Journal of Enterprise Information Management, 27(1), 6–30. https://doi.org/10.1108/JEIM-04-2012-0011
  • Sarwar, B., Zulfiqar, S., Aziz, S., & Chandia, K. E. (2019). Usage of Social Media Tools for Collaborative Learning: The Effect on Learning Success with the Moderating Role of Cyberbullying. Journal of Educational Computing Research, 57(1), 246–279. https://doi.org/10.1177/0735633117748415
  • Shah, D., Kwak, N., & Holbert, R. (2001). Connecting’’ and ‘‘disconnecting’’ with civic life: Patterns of Internet use and the production of social capital. Political Communication, 18(2), 141–162. https://doi.org/10.1080/105846001750322952
  • Shah, D. V., Rojas, H., & Cho, J. (2009). Media and civic participation: On understanding and misunderstanding communication effects. In Media effects (pp. 223–243). Routledge.
  • Shang, S. S., Wu, Y. -L., & Li, E. Y. (2017). Field effects of social media platforms on information-sharing continuance: Do reach and richness matter? Information & Management, 54(2), 241–255. https://doi.org/10.1016/j.im.2016.06.008
  • Simons, M., Lataster, J., Reijnders, J., Peeters, S., Janssens, M., & Jacobs, N. (2019). Bonding personal social capital as an ingredient for positive aging and mental wellbeing. A study among a sample of Dutch elderly. Aging & Mental Health.
  • Steinfield, C., Ellison, N. B., & Lampe, C. (2008). Social capital, self-esteem, and use of online social network sites: A longitudinal analysis. Journal of Applied Developmental Psychology, 29(6), 434–445. https://doi.org/10.1016/j.appdev.2008.07.002
  • Valenzuela, S. (2013). Unpacking the Use of Social Media for Protest Behavior: The Roles of Information, Opinion Expression, and Activism. The American Behavioral Scientist, 57(7), 920–942. https://doi.org/10.1177/0002764213479375
  • Valkenburg, P., & Peter, J. (2007). Online communication and adolescent wellbeing: Testing the stimulation versus the displacement hypothesis. Journal of Computer Mediated Communication, 12(4), 1169–1182. https://doi.org/10.1111/j.1083-6101.2007.00368.x
  • Valkenburg, P. M., Peter, J., & Schouten, A. P. (2006). Friend Networking Sites and Their Relationship to Adolescents’ Well-Being and Social Self-Esteem. CYBER PSYCHOLOGY & BEHAVIOR, 9(5), 584–590. https://doi.org/10.1089/cpb.2006.9.584
  • Wei, L., & Gao, F. (2017). Social media, social integration and subjective wellbeing among new urban migrants in China. Telematics and Informatics, 34(3), 786–796. https://doi.org/10.1016/j.tele.2016.05.017
  • Weiser, E. B. (2001). The Functions of Internet Use and Their Social and Psychological Consequences. CYBERPSYCHOLOGY & BEHAVIOR, 4(6), 723–743. https://doi.org/10.1089/109493101753376678
  • Weller, K. (2016). Trying to understand social media users and usage. Online Information Review, 40(2), 256–264. https://doi.org/10.1108/OIR-09-2015-0299
  • Whiting, A., & Williams, D. (2013). Why people use social media: A uses and gratifications approach. Qualitative Market Research: An International Journal, 16(4), 362–369. https://doi.org/10.1108/QMR-06-2013-0041
  • Williams, D. C., Crittenden, V. L., Keo, T., & McCarty, P. (2012). The use of social media: An exploratory study of uses among digital natives. Journal of Public Affairs, 12(2), 126–127. https://doi.org/10.1002/pa.1414
  • Wu, Y. -L., Eldon, Y., & Chang, W. -L. (2016). Nurturing user creative performance in social media networks: An integration of habit of use with social capital and information exchange theories. Internet Research, 26(4), 869–900. https://doi.org/10.1108/IntR-10-2014-0239
  • Wu, C., Kao, S. -C., & Liao, H. -Y. (2015). The role of individual-social-technology fit in online social network value development: An empirical study. Info, 17(5), 66–81. https://doi.org/10.1108/info-01-2015-0015
  • Zain, R., Khoo, S. L., & Idrees, M. W. (2016). Civic engagement among the youth youth: Empirical evidence from Kashmir, Pakistan. Humanomics, 32(3), 376–388. https://doi.org/10.1108/H-12-2015-0077
  • Zhang, W., & Chia, S. C. (2006). The Effects of Mass Media Use and Social Capital on Civic and Political Participation. Communication Studies, 57(3), 277–297. https://doi.org/10.1080/10510970600666974
  • Zolkepli, I. A., & Kamarulzaman, Y. (2015). Social media adoption: The role of media needs and innovation Characteristics. Computers in Human Behavior, 43, 189–209. https://doi.org/10.1016/j.chb.2014.10.050