References
- Abraham, C. (2023). Why you’re losing the talent war. https://www.talentmgt.com/articles/2023/05/03/why-youre-losing-the-talent-war/
- Accenture. (2020, July 31). Outmaneuver uncertainty: Navigating the human and business impact of covid-19. https://www.accenture.com/mu-en/about/company/coronavirus-business-economic-impact
- Afshari, L. (2023). Identification through meaning-making: Identity enactment towards organizational commitment. Human Resource Development International, 26(1), 7–24. https://doi.org/10.1080/13678868.2021.1996171
- Akaraborworn, C. T. (2018). HR trends in Thailand 2017. NIDA Development Journal, 58(2), 168–198.
- Al Ariss, A., Vassilopoulou, J., Özbilgin, M. F., & Game, A. (2013). Understanding career experiences of skilled minority ethnic workers in France and Germany. The International Journal of Human Resource Management, 24(6), 1236–1256. https://doi.org/10.1080/09585192.2012.709190
- Anderson, V. (2017). Criteria for evaluating qualitative research. Human Resource Development Quarterly, 28(2), 125–133. John Wiley and Sons Inc. https://doi.org/10.1002/hrdq.21282
- Ashton, C., & Morton, L. (2005). Managing talent for competitive advantage: Taking a systemic approach to talent management. Strategic HR Review, 4(5), 28–31. https://doi.org/10.1108/14754390580000819
- Athawale, R. M., Todkar, R. V., & Ghansawant, R. S. (2013). The need of talent management in public sector banks in India. In International Journal of Human Resource Management and Research (IJHRMR) (Vol. 3, pp. 37–42). ISSN(P).
- Bank Governance Leadership Network. (2018). The future of talent in banking: Workforce evolution in the digital era bank Governance Leadership Network. Tapestry Networks.
- Baqutayan, S. M. S. (2014). Is talent management important? An overview of talent management and the way to optimize employee performance. Mediterranean Journal of Social Sciences, 5(23), 2290–2295. https://doi.org/10.5901/mjss.2014.v5n23p2290
- Barbour-Lacey, E., & Hoang, T. H. (2014). A guide to understanding HR trends in Vietnam. https://www.vietnam-briefing.com/news/guide-understanding-hr-trends-vietnam.html
- Bharwani, S., Butt, N., & Jauhari, V. (2012). Challenges for the global hospitality industry: An HR perspective. Worldwide Hospitality & Tourism Themes, 4(2), 150–162. https://doi.org/10.1108/17554211211217325
- Bhatti, W. A., Waris, S., & Zaheer, A. (2011). The effect of commitment and motivation on human talent and its contribution to organizational performance. Management & Marketing, 6(3), 471–482.
- Blass, E. (2007). Talent management: Maximising talent for business performance. Developmental Psychobiology, 49(4), 351–361. https://doi.org/10.1002/dev.20221
- Brotherton, B. (2008). Researching hospitality and Tourism: A student guide. SAGE Publications Ltd.
- Bui, Y. (2016). Strategic and flexible HRM practices: Does it really happen?: A case study of Vietnamese banking sector. Mid Sweden University.
- Cappelli, P., & Keller, J. R. (2014). Talent management: Conceptual approaches and practical challenges. In Annual review of organizational psychology and organizational behavior (Vol. 1, pp. 305–331). Annual Reviews Inc. https://doi.org/10.1146/annurev-orgpsych-031413-091314
- Charted Institute of Personnel and Development. (2012). Learning and talent development 2012. CIPD.
- The Chartered Institute of Personnel and Development. (2012). Learning and talent development. http://www.cipd-co.uk/hr-resources/survey-reports/learning-talent-development-2012.aspx
- Chatterjee, S., Chaudhuri, R., Vrontis, D., Mahto, R. V., & Kraus, S. (2023). Global talent management by multinational enterprises post-COVID-19: The role of enterprise social networking and senior leadership. Thunderbird International Business Review, 65(1), 77–88. https://doi.org/10.1002/tie.22248
- Chinaemerem, E. G. (2016). Motivational communication between managers and employees. International Journal of Management & Commerce Innovations, 4. www.researchpublish.com
- Collings, D. G., & Mellahi, K. (2009). Strategic talent management: A review and research agenda. Human Resource Management Review, 19(4), 304–313. https://doi.org/10.1016/j.hrmr.2009.04.001
- Cooke, F. L., Saini, D. S., & Wang, J. (2014). Talent management in China and India: A comparison of management perceptions and human resource practices. Journal of World Business, 49(2), 225–235. https://doi.org/10.1016/j.jwb.2013.11.006
- Crane, B., & Hartwell, C. J. (2019). Global talent management: A life cycle view of the interaction between human and social capital. Journal of World Business, 54(2), 82–92. https://doi.org/10.1016/j.jwb.2018.11.002
- Creswell, J. W. (2015). A concise introduction to mixed methods research. SAGE Publications, Inc.
- Crouch, M., & McKenzie, H. (2006). The logic of small samples in interview-based qualitative research. Social Science Information, 45(4), 483–499. https://doi.org/10.1177/0539018406069584
- Dang, N. T. T. (2021). Talent conceptualisation and talent management practices within the banking sector in Vietnam. RMIT University.
- Dang, N. T. T., Nguyen, Q. T., Habaradas, R., Ha, V. D., & Nguyen, V. T. (2020). Talent conceptualization and talent management approaches in the Vietnamese banking sector. The Journal of Asian Finance, Economics & Business, 7(7), 453–462. https://doi.org/10.13106/jafeb.2020.vol7.no7.453
- Deloitte. (2017). 2018 banking outlook: Accelerating the transformation. https://www2.deloitte.com/si/en/pages/financial-services/articles/gx-banking-industry-outlook.html
- Dorina Racolța-Paina, N., & Bucur, A. C. (2019). The talent management struggle in the banking sector–efforts and achievements: The case of a commercial bank from Romania. Contemporary Research on Organization Management and Administration, 7(1), 58–73. https://doi.org/10.33605/croma-012019-005
- Dries, N. (2013). The psychology of talent management: A review and research agenda. Human Resource Management Review, 23(4), 272–285. https://doi.org/10.1016/j.hrmr.2013.05.001
- Farndale, E., Scullion, H., & Sparrow, P. (2010). The role of the corporate HR function in global talent management. Journal of World Business, 45(2), 161–168. https://doi.org/10.1016/j.jwb.2009.09.012
- Furlich, S. A. (2016). Understanding employee motivation the journal of integrated social sciences ~ ISSN. Journal of Integrated Social Sciences, 6(1). www.JISS.org
- Gallagher, S. (2019). Banking performance and socio economic development. ED-Tech Press.
- Gallardo-Gallardo, E., Nijs, S., Dries, N., & Gallo, P. (2015). Towards an understanding of talent management as a phenomenon-driven field using bibliometric and content analysis. Human Resource Management Review, 25(3), 264–279. https://doi.org/10.1016/j.hrmr.2015.04.003
- Gallardo-Gallardo, E., Thunnissen, M., & Scullion, H. (2020). Talent management: Context matters. The International Journal of Human Resource Management, 31(4), 457–473. Routledge. https://doi.org/10.1080/09585192.2019.1642645
- Gioia, D. A., Corley, K. G., & Hamilton, A. L. (2013). Seeking qualitative Rigor in inductive research: Notes on the Gioia methodology. Organizational Research Methods, 16(1), 15–31. https://doi.org/10.1177/1094428112452151
- Glaser, B. G., & Strauss, A. L. (1967). The discovery of grounded theory. Routledge.
- Goran, J., LaBerge, L., & Srinivasan, R. (2017, July 21). Culture for a digital age. https://www.fintechnews.org/culture-for-a-digital-age/
- Green, J., & Thorogood, N. (2004). Qualitative methods for health research. Sage Publications.
- Guest, G., Bunce, A., & Johnson, L. (2006). How many interviews are enough?: An Experiment with data saturation and Variability. Field Methods, 18(1), 59–82. https://doi.org/10.1177/1525822X05279903
- Ha, V. D. (2020). Impact of organizational culture on the accounting information system and operational performance of small and medium sized enterprises in ho chi minh city. The Journal of Asian Finance, Economics & Business, 7(2), 301–308. https://doi.org/10.13106/jafeb.2020.vol7.no2.301
- Harun, M. A. (2023). Customers’ choice of the bank during the covid-19 pandemic: The moderating effect of different banks in Bangladesh. South Asian Journal of Marketing, 4(1), 33–50. https://doi.org/10.1108/sajm-01-2022-0004
- Hasan, N. A. (2016). The effect of talent-and knowledge management on the performance of SMEs: Evidence from Malaysia. University of Kent.
- Haziazi, M. A. (2021). Development of framework for talent management in the global context. Open Journal of Business and Management, 09(4), 1771–1781. https://doi.org/10.4236/ojbm.2021.94096
- Hosen, S., Islam, M. A., Arshad, M. M., Khan, A. M., & Alam, M. K. (2018). Talent management: An escalating strategic focus in Bangladeshi banking industry. The International Journal of Academic Research in Business & Social Sciences, 8(1). https://doi.org/10.6007/ijarbss/v8-i1/3801
- HSBC Vietnam. (2022). Vietnam internship programme 2022. https://hsbcvncareer.com/vietnam-internship-programme-2022-35A529E5/en
- Hughes, J. C., Rog, E., & D’Annunzio‐Green, N. (2008). Talent management: A strategy for improving employee recruitment, retention and engagement within hospitality organizations. International Journal of Contemporary Hospitality Management, 20(7), 743–757. https://doi.org/10.1108/09596110810899086
- Iles, P., Chuai, X., & Preece, D. (2010). Talent management and HRM in multinational companies in Beijing: Definitions, differences and drivers. Journal of World Business, 45(2), 179–189. https://doi.org/10.1016/j.jwb.2009.09.014
- Institute of Bankers in Malaysia. (2014). Study on talent and skills requirements for the banking sector in Malaysia. https://www.pwc.com/my/en/assets/publications/2014-ibbm-talent-and-skills-requirements-for-the-banking-sector-in-msia.pdf
- Iverson, R. D., & Deery, M. (1997). Turnover culture in the hospitality industry. Human Resource Management Journal, 7(4), 71–82. https://doi.org/10.1111/j.1748-8583.1997.tb00290.x
- Kaewsaeng-On, R. (2016). Talent management: A critical investigation in the Thai hospitality industry. The University of Salford.
- Kagan, J. (2019). Financial technology (fintech). https://www.investopedia.com/terms/f/fintech.asp
- Kanabar, J., & Fletcher, L. (2022). When does being in a talent pool reap benefits? The moderating role of narcissism. Human Resource Development International, 25(4), 415–432. https://doi.org/10.1080/13678868.2020.1840846
- Kiefer, C., Spiller, P., & Brandes, D. (2020). Digitalisation of banking: Will the move to online banking continue after the COVID-19 pandemic? https://www2.deloitte.com/ch/en/pages/financial-services/articles/digitalisation-banking-online-covid-19-pandemic.html
- Kim, S., & McLean, G. N. (2012). Global talent management: Necessity, challenges, and the roles of HRD. Advances in Developing Human Resources, 14(4), 566–585. https://doi.org/10.1177/1523422312455610
- Lanvin, B., & Monteiro, F. (2022). The global talent competitiveness index 2022 the Tectonics of talent: Is the World Drifting towards increased talent Inequalities?
- Lawless, A., Panya, F., O’Brien, S., & Kok, S. (2019). Talk-about talent: Underlying philosophies on talent in Thai SMEs. Human Resource Development International, 22(5), 553–572. https://doi.org/10.1080/13678868.2019.1656988
- Lazarova, M., Caligiuri, P., Collings, D. G., & De Cieri, H. (2023). Global work in a rapidly changing world: Implications for MNEs and individuals. Journal of World Business, 58(1). Elsevier Inc. https://doi.org/10.1016/j.jwb.2022.101365.
- Le, H. B., & Lam, T. H. (2021). Vietnam economy under the impact of COVID-19. The Russian Journal of Vietnamese Studies, 5(4), 45–70. https://doi.org/10.54631/vs.2021.54-45-70
- Lewis, R. E., & Heckman, R. J. (2006). Talent management: A critical review. Human Resource Management Review, 16(2), 139–154. https://doi.org/10.1016/j.hrmr.2006.03.001
- Luna-Arocas, R., & Lara, F. J. (2020). Talent management, affective organizational commitment and service performance in local government. International Journal of Environmental Research and Public Health, 17(13), 1–15. https://doi.org/10.3390/ijerph17134827
- Mangion-Thornley, K. (2021). Coaching in the context of talent management: An Ambivalent practice. International Journal of Evidence Based Coaching & Mentoring, 4–19. https://doi.org/10.24384/dkvw-da37
- Mawlawi, A., & Fawal, A. E. (2018). Talent management in the Lebanese banking sector. Management, 8(3), 80–85. https://doi.org/10.5923/j.mm.20180803.02
- McCracken, G. (1988). Qualitative research methods: The long interview. SAGE Publications, Inc.
- McKinsey & Company. (2022). Implications for Business. https://www.mckinsey.com/business-functions/risk/our-insights/covid-19-implications-for-business#
- Meier, O. (2023). Talent mobility: Looking ahead. https://mobilityexchange.mercer.com/insights/article/talent-mobility-looking-ahead
- Mensah, J. K. (2015). A “coalesced framework” of talent management and employee performance: For further research and practice. International Journal of Productivity and Performance Management, 64(4), 544–566. https://doi.org/10.1108/IJPPM-07-2014-0100
- Meyers, M. C., & van Woerkom, M. (2014). The influence of underlying philosophies on talent management: Theory, implications for practice, and research agenda. Journal of World Business, 49(2), 192–203. https://doi.org/10.1016/j.jwb.2013.11.003
- Narayanan, A., Rajithakumar, S., & Menon, M. (2019). Talent management and employee retention: An Integrative research framework. Human Resource Development Review, 18(2), 228–247. https://doi.org/10.1177/1534484318812159
- Ngoc, M. (2019). Vietnam’s banking sector becomes more attractive to investors. https://hanoitimes.vn/vietnams-banking-sector-becomes-more-attractive-to-investors-300181.html
- Ngoc, T., & Hoang, Q. (2020, November 18). Covid-19 accelerates digital transformation process of Vietnam banking sector. https://hanoitimes.vn/covid-19-accelerates-digital-transformation-process-of-vietnam-banking-sector-314870.html?fbclid=IwAR2OJBaD8WmVeKMEdOCUqNoJjhQnvHQVUJmqCJ0pM9trycjo4IIZ3OcTWyw
- Nguyen, A. T. (2020, November 25). Challenges for commercial banks during and after the covid-19 Epidemic. https://tapchinganhang.gov.vn/thach-thuc-cho-cac-ngan-hang-thuong-mai-trong-va-sau-dich-covid-19.htm
- Nijs, S., Gallardo-Gallardo, E., Dries, N., & Sels, L. (2014). A multidisciplinary review into the definition, operationalization, and measurement of talent. Journal of World Business, 49(2). https://doi.org/10.1016/j.jwb.2013.11.002
- Nzewi, H., Obianuju, C., & Mercy, O. (2015). Talent management and employee performance in selected commercial banks in Asaba, Delta State, Nigeria. European Journal of Business and Social Sciences, 4(9), 56–71.
- Paauwe, J., & Farndale, E. (2017). Strategy, HRM, and performance: A contextual approach (2nd ed.). Oxford University Press.
- Patton, M. Q. (2002). Two decades of developments in qualitative Inquiry: A personal, experiential perspective. Qualitative Social Work, 1(3), 261–283. https://doi.org/10.1177/1473325002001003636
- Patton, M. Q. (2015). Qualitative research & evaluation methods: Integrating theory and practice (4th ed.). SAGE Publications, Inc.
- Pfeffer, J. (2001). Fighting the war for talent is Hazardous to your organization’s Health. www.organizational-dynamics.com
- Pham, L., & Dang, Q. T. (2022). ‘Value flows’ between talent and their networks: A case study of international graduates working in Vietnam’s emerging economy. The International Journal of Human Resource Management, 33(11), 2285–2315. https://doi.org/10.1080/09585192.2021.1910538
- Phoemphian, T., Sakulkoo, S., & Tubsree, C. (2015). Cross case analysis of talent management in Thai SMEs: Multiple case studies approach. Hrd Journal, 6(1), 79–94.
- Pocztowski, A., & Pauli, U. (2022). The impact of contextual factors on talent management practices in SMEs. Human Systems Management, 41(1), 87–101. https://doi.org/10.3233/HSM-211174
- Powell, B. (2012). China’s talent wars. TIME Magazine, 42–46.
- Powell, M., Durose, J., Duberley, J., Exworthy, M., Fewtrell, C., MacFarlane, F., & Moss, P. (2012). Talent management in the NHS managerial workforce diverse providers view project emerging Welfare ERC project view project. Final Report, 1–216. National Institute for Health Research. https://www.researchgate.net/publication/268043589
- Prathiba, S., & Balakrishnan, L. (2014). A study on talent management strategies in private sector banks. AMET International Journal of Management, 20(8), 71–80.
- Quy, H. (2020, October 7). Ho chi minh city job market Starts to “Heat up”. https://nhandan.vn/thi-truong-viec-lam-tp-ho-chi-minh-bat-dau-tang-nhiet-post619450.html
- Rakyan, S., & Hsu, E. (2018, August 14). Rewarding talent the fintech way. https://www.wtwco.com/en-ID/Insights/2018/08/rewarding-talent-the-fintech-way?fbclid=IwAR2QFJxfqaqscXmU%20P3RR-fxoGeNmStWpUy_2mf_Gd_jBp0o5BFkdaa2NG9Y
- Sacombank. (2021). Steady & spreading. https://www.sacombank.com.vn/trang-chu/nha-dau-tu/bao-cao.html/cf/nha-dau-tu/báo-cáo-thường-niên.html
- Samuelsson, P., & Martea, M. (2020). Contextual factors shaping the perception of talent and the motives for adoption of inclusive talent management strategy: A multilevel mixed method single case study.
- Saunders, M., Lewis, P., & Thornhill, A. (2015). Research methods for business students (7th ed.). Pearson.
- Sheehan, M., & Anderson, V. (2015). Talent management and organizational diversity: A call for research. Human Resource Development Quarterly, 26(4), 349–358. John Wiley and Sons Inc. https://doi.org/10.1002/hrdq.21247
- Shet, S. V. (2020). Strategic talent management–contemporary issues in international context. Human Resource Development International, 23(1), 98–102. https://doi.org/10.1080/13678868.2019.1650324
- Sikora, D. M., & Ferris, G. R. (2014). Strategic human resource practice implementation: The critical role of line management. Human Resource Management Review, 24(3), 271–281. https://doi.org/10.1016/j.hrmr.2014.03.008
- Skuza, A., Scullion, H., & McDonnell, A. (2013). An analysis of the talent management challenges in a post-communist country: The case of Poland. The International Journal of Human Resource Management, 24(3), 453–470. https://doi.org/10.1080/09585192.2012.694111
- Sparrow, P. (2019). A historical analysis of critiques in the talent management debate. BRQ Business Research Quarterly, 22(3), 160–170. https://doi.org/10.1016/j.brq.2019.05.001
- Sparrow, P., Hird, M., & Balain, S. (2011). Talent management: Time to question the Tablets of Stone?
- Stokes, P., Liu, Y., Smith, S., Leidner, S., Moore, N., & Rowland, C. (2016). Managing talent across advanced and emerging economies: HR issues and challenges in a Sino-German strategic collaboration. The International Journal of Human Resource Management, 27(20), 2310–2338. https://doi.org/10.1080/09585192.2015.1074090
- Talentnet. (2020, April 23). Young people quit their job after tet holiday, but meet the true heart of the storm covid-19: Voluntary unemployment or compulsory one? https://www.talentnet.vn/vi/bao-chi/nguoi-tre-nghi-viec-sau-tet-nhung-gap-dung-tam-bao-covid-19-nghiep-tu-nguyen-hay-bat-buoc
- Theodorsson, U., Gudlaugsson, T., & Gudmundsdottir, S. (2022). Talent management in the banking sector: A systematic literature review. Administrative Sciences, 12(2), 61. MDPI. https://doi.org/10.3390/admsci12020061
- Thunnissen, M., & Buttiens, D. (2017). Talent management in public sector organizations: A study on the impact of contextual factors on the TM approach in Flemish and Dutch public sector organizations. Public Personnel Management, 46(4), 391–418. https://doi.org/10.1177/0091026017721570
- Thunnissen, M., & Gallardo-Gallardo, E. (2019). Rigor and relevance in empirical TMresearch: Key issues and challenges. Business Research Quarterly (BQR), 22(3), 171–180. https://doi.org/10.1016/j.brq.2019.04.003
- Thunnissen, M., Scullion, H., & Vaiman, D. V. (2016). Talent management: For what, how and how well? An empirical exploration of talent management in practice. Employee Relations, 38(1), 57–72. https://doi.org/10.1108/ER-08-2015-0159
- Timmermans, S., & Tavory, I. (2012). Theory construction in qualitative research: From grounded theory to abductive analysis. Sociological Theory, 30(3), 167–186. https://doi.org/10.1177/0735275112457914
- Tran, D. T., Lee, L. Y., Nguyen, P. T., & Srisittiratkul, W. (2020). How leader characteristics and leader member exchange lead to social capital and job performance. The Journal of Asian Finance, Economics & Business, 7(1), 269–278. https://doi.org/10.13106/jafeb.2020.vol7.no1.269
- TRG International. (2020, April 22). COVID-19’s impact on recruitment & salary trends in 2020. https://www.trginternational.com/sg/event/the-impact-of-covid-19-on-vietnams-recruitment-salary-trends-in-2020/
- Tung, R. L. (2016). New perspectives on human resource management in a global context. Journal of World Business, 51(1), 142–152. https://doi.org/10.1016/j.jwb.2015.10.004
- Ufer, T. (2017). The Millennial Turnover problem in the Financial Services Industry. https://gethppy.com/employee-turnover/the-millennial-turnover-problem-in-the-financial-services-industry
- Vaiman, V., & Vance, C. (2010). Smart talent management: Building knowledge assets for competitive advantage ( C. Vance, Ed). Edward Elgar Publishing.
- Vietnam Economic News. (2021). Standard chartered Vietnam named among the best companies to work for in Asia in 2021. https://ven.vn/standard-chartered-vietnam-named-among-the-best-companies-to-work-for-in-asia-in-2021-45012.html
- Vietnam Economic Times. (2018). Low in number. http://vneconomictimes.com/article/banking-finance/low-in-number
- Vietnam News. (2020, May 4). Banking sector reviews effects of covid-19 pandemic, prepare for difficult year. https://vietnamnews.vn/economy/business-beat/716434/banking-sector-reviews-effects%20-of-covid-19-pandemic-prepare-for-difficult-year.html
- Vietnamplus. (2022). Banking system’s liquidity remains good: SBV governor. https://en.vietnamplus.vn/banking-systems-liquidity-remains-good-sbv-governor/243483.vnp
- Vietnamworks. (2020, April 13). Should be job hopping in covid-19 pandemic? https://www.vietnamworks.com/hrinsider/co-nen-nhay-viec-mua-corona-hay-khong.html
- Wang, S. (2017, August 28). Vietnamese banks are playing a risky game. https://www.theasianbanker.com/updates-and-articles/vietnamese-banks-are-playing-a-risky-game-in-retail-financial-services