777
Views
0
CrossRef citations to date
0
Altmetric
MARKETING

How do social media-facilitated crowdsourcing and knowledge integration affect new product development? SME agile initiatives

ORCID Icon, ORCID Icon, ORCID Icon, ORCID Icon, ORCID Icon &
Article: 2265093 | Received 07 Nov 2022, Accepted 26 Sep 2023, Published online: 06 Oct 2023

References

  • Acar, O. A. (2019). Motivations and solution appropriateness in crowdsourcing challenges for innovation. Research Policy, 48(8), 103716. https://doi.org/10.1016/j.respol.2018.11.010
  • Acharya, C., Ojha, D., Gokhale, R., & Patel, P. C. (2022). Managing information for innovation using knowledge integration capability: The role of boundary spanning objects. International Journal of Information Management, 62, 102438. https://doi.org/10.1016/j.ijinfomgt.2021.102438
  • Afuah, A., & Tucci, C. (2012). Crowdsourcing as a solution to distant search. Academy of Management Review, 37(3), 355–26. https://doi.org/10.5465/amr.2010.0146
  • Ahn, J. M., Minshall, T., & Mortara, L. (2017). Understanding the human side of openness: The fit between open innovation modes and CEO characteristics. R&D Management, 47(5), 727–740. https://doi.org/10.1111/radm.12264
  • Albats, E., Podmetina, D., & Vanhaverbeke, W. (2021). Open innovation in SMEs: A process view towards business model innovation. Journal of Small Business Management, 1–42. https://doi.org/10.1080/00472778.2021.1913595
  • Armstrong, J. S., & Overton, T. S. (1977). Estimating nonresponse bias in mail surveys. Journal of Marketing Research, 14(3), 396–402. https://doi.org/10.1177/002224377701400320
  • Bao, Y., Sheng, S., & Zhou, K. Z. (2012). Network-based market knowledge and product innovativeness. Marketing letters, 23, 309–324.
  • Bishop, P. A., & Herron, R. L. (2015). Use and misuse of the Likert item responses and other ordinal measures. International Journal of Exercise Science, 8(3), 297.
  • Blackler, F. (1995). Knowledge, knowledge work and organizations: An overview and interpretation. Organization Studies, 16(6), 1021–1046. https://doi.org/10.1177/017084069501600605
  • Boldbaatar, D., & Choi, D. (2022). Design crowdsourcing supply chain in short life cycle products. In SHS Web of Conferences (Vol. 132, p. 01015). EDP Sciences. https://doi.org/10.1051/shsconf/202213201015
  • Boudreau, K., & Lakhani, K. (2013). Using the crowd as an innovation partner. Harvard Business Review, 91(4), 60–69.
  • Brabham, D. (2013). Crowdsourcing. The MIT Press. https://doi.org/10.7551/mitpress/9693.001.0001
  • Burns, A. C., & Veeck, A. (2020). Marketing research (Ninth ed.). Pearson Education Limited.
  • Caridi‐Zahavi, O., Carmeli, A., & Arazy, O. (2016). The influence of CEOs’ visionary innovation leadership on the performance of high‐technology ventures: The mediating roles of connectivity and knowledge integration. Journal of Product Innovation Management, 33(3), 356–376. https://doi.org/10.1111/jpim.12275
  • Chatterjee, S., Chaudhuri, R., & Vrontis, D. (2021). Knowledge sharing in international markets for product and process innovation: Moderating role of firm’s absorptive capacity. International Marketing Review. https://doi.org/10.1108/IMR-11-2020-0261
  • Cheng, C., & Yang, M. (2019). Creative process engagement and new product performance: The role of new product development speed and leadership encouragement of creativity. Journal of Business Research, 99, 215–225. https://doi.org/10.1016/j.jbusres.2019.02.067
  • Chen, C. J., Liu, T. C., Chu, M. A., & Hsiao, Y. C. (2014). Intellectual capital and new product development. Journal of Engineering and Technology Management, 33, 154–173. https://doi.org/10.1016/j.jengtecman.2014.06.003
  • Chesbrough, H. (2003). Open innovation: The new imperative for creating and profiting from technology. Harvard Business Press.
  • Cicea, C., Marinescu, C., & Moroianu, N. (2015). Innovation process and business functions’ implication in the new product development process. Proceedings of the International Management Conference, 9(1), 227–233.
  • Cohen, W. M., & Levinthal, D. A. (1990). Absorptive capacity: A new perspective on learning and innovation. Administrative Science Quarterly, 35(1), 128–152. https://doi.org/10.2307/2393553
  • Cooper, R. G. (2019). The drivers of success in new-product development. Industrial Marketing Management, 76, 36–47. https://doi.org/10.1016/j.indmarman.2018.07.005
  • Corallo, A., Lazoi, M., & Secundo, G. (2012). Inter-organizational knowledge integration in collaborative NPD projects: Evidence from the aerospace industry. Knowledge Management Research & Practice, 10(4), 354–367. https://doi.org/10.1057/kmrp.2012.25
  • Cricelli, L., Grimaldi, M., & Vermicelli, S. (2022). Crowdsourcing and open innovation: A systematic literature review, an integrated framework and a research agenda. Review of Managerial Science, 16(5), 1269–1310. https://doi.org/10.1007/s11846-021-00482-9
  • Cui, T., Tong, Y., Teo, H., & Li, J. (2020). Managing knowledge distance: IT-Enabled inter-firm knowledge capabilities in collaborative innovation. Journal of Management Information Systems, 37(1), 217–250. https://doi.org/10.1080/07421222.2019.1705504
  • Dahlander, L., & Gann, D. M. (2010). How open is innovation? Research Policy, 39(6), 699–709. https://doi.org/10.1016/j.respol.2010.01.013
  • Dahlander, L., Jeppesen, L. B., & Piezunka, H. (2019). How organizations manage crowds: Define, broadcast, attract, and select. In Managing inter-organizational collaborations: Process views (pp. 239–270). Emerald Publishing Limited. https://doi.org/10.1108/S0733-558X20190000064016
  • Devece, C., Palacios, D., & Ribeiro-Navarrete, B. (2019). The effectiveness of crowdsourcing in knowledge-based industries: The moderating role of transformational leadership and organisational learning. Economic research-Ekonomska istraživanja, 32(1), 335–351. https://doi.org/10.1080/1331677X.2018.1547204
  • Dubouloz, S., Bocquet, R., Equey Balzli, C., Gardet, E., & Gandia, R. (2021). SMEs’ open innovation: Applying a barrier approach. California Management Review, 64(1), 113–137. https://doi.org/10.1177/00081256211052679
  • Ebner, W., Leimeister, J. M., & Krcmar, H. (2009). Community engineering for innovations: The ideas competition as a method to nurture a virtual community for innovations. R&D Management, 39(4), 342–356. https://doi.org/10.1111/j.1467-9310.2009.00564.x
  • Enkel, E., Groemminger, A., & Heil, S. (2018). Managing technological distance in internal and external collaborations: Absorptive capacity routines and social integration for innovation. The Journal of Technology Transfer, 43(5), 1257–1290. https://doi.org/10.1007/s10961-017-9557-0
  • Eslami, M. H., Lakemond, N., & Brusoni, S. (2018). The dynamics of knowledge integration in collaborative product development: Evidence from the capital goods industry. Industrial Marketing Management, 75, 146–159. https://doi.org/10.1016/j.indmarman.2018.05.001
  • Fang, E. (2008). Customer participation and the trade-off between new product innovativeness and speed to market. Journal of Marketing, 72(4), 90–104. https://doi.org/10.1509/jmkg.72.4.090
  • Fang, G., Zhou, Q., Wu, J., & Qi, X. (2019). The relationship between network capabilities and innovation performance: Evidence from Chinese high-tech industry. Industrial Management & Data Systems, 119(8), 1638–1654. https://doi.org/10.1108/imds-02-2019-0060
  • Faullant, R., Füller, J., & Hutter, K. (2017). Fair play: Perceived fairness in crowdsourcing competitions and the customer relationship-related consequences. Management Decision, 55(9), 1924–1941. https://doi.org/10.1108/MD-02-2017-0116
  • Ferreira, J., Coelho, A., & Moutinho, L. (2020). Strategic alliances, exploration and exploitation and their impact on innovation and new product development: The effect of knowledge sharing. Management Decision, 59(3), 524–567. https://doi.org/10.1108/md-09-2019-1239
  • Fornell, C., & Larcker, D. F. (1981). Evaluating structural equation models with unobservable variables and measurement error. Journal of Marketing Research, 18(1), 39–50. https://doi.org/10.1177/002224378101800104
  • Frishammar, J., Lichtenthaler, U., & Rundquist, J. (2012). Identifying technology commercialization opportunities: The importance of integrating product development knowledge. Journal of Product Innovation Management, 29(4), 573–589. https://doi.org/10.1111/j.1540-5885.2012.00926.x
  • Füller, J., Lemmer, S., & Hutter, K. (2014). Crowdsourcing: How social media and the wisdom of the crowd change future companies. In Management of the fuzzy front end of innovation (pp. 243–249). Springer International Publishing. https://doi.org/10.1007/978-3-319-01056-4_22
  • Ganesan, S., Malter, A. J., & Rindfleisch, A. (2005). Does distance still matter? Geographic proximity and new product development. Journal of Marketing, 69(4), 44–60. https://doi.org/10.1509/jmkg.2005.69.4.44
  • Gold, A. H., Malhotra, A., & Segars, A. H. (2001). Knowledge management: An organizational capabilities perspective. Journal of Management Information Systems, 18(1), 185–214. https://doi.org/10.1080/07421222.2001.11045669
  • Grant, R. M. (1996). Toward a knowledge‐based theory of the firm. Strategic Management Journal, 17(S2), 109–122. https://doi.org/10.1002/smj.4250171110
  • Grant, R., & Phene, A. (2022). The knowledge based view and global strategy: Past impact and future potential. Global Strategy Journal, 12(1), 3–30. https://doi.org/10.1002/gsj.1399
  • Hair, J. F., Jr., Hult, G. T. M., Ringle, C. M., & Sarstedt, M. (2021). A primer on partial least squares structural equation modeling (PLS-SEM). Sage publications. https://doi.org/10.1007/978-3-030-80519-7
  • Hair, J. F., Risher, J. J., Sarstedt, M., & Ringle, C. M. (2019). When to use and how to report the results of PLS-SEM. European Business Review, 31(1), 2–24. https://doi.org/10.1108/EBR-11-2018-0203
  • Henseler, J., Ringle, C. M., & Sarstedt, M. (2015). A new criterion for assessing discriminant validity in variance-based structural equation modeling. Journal of the Academy of Marketing Science, 43(1), 115–135. https://doi.org/10.1007/s11747-014-0403-8
  • Hong, P., Doll, W. J., Nahm, A. Y., & Li, X. (2004). Knowledge sharing in integrated product development. European Journal of Innovation Management, 7(2), 102–112. https://doi.org/10.1108/14601060410534393
  • Hopkins, R. (2011). What is crowdsourcing. In P. Sloane(Ed.), A Guide to Open Innovation and Crowdsourcing: Advice from Leading Experts in the Field (pp. 5–14). Kogan Page Publishers.
  • Hossain, M., & Kauranen, I. (2015). Crowdsourcing: A comprehensive literature review. Strategic Outsourcing: An International Journal, 8(1), 2–22. https://doi.org/10.1108/SO-12-2014-0029
  • Howe, J. (2006). The rise of crowdsourcing. Wired Magazine, 14(6), 1–4.
  • Huang, J.-W., & Li, Y.-H. (2017). Green innovation and performance: The view of organizational capability and social reciprocity. Journal of Business Ethics, 145(2), 309–324. https://doi.org/10.1007/s10551-015-2903-y
  • Jiao, Y., Wu, Y., & Hao, L. (2022). Does crowdsourcing lead to better product design: The moderation of network connectivity. Journal of Business & Industrial Marketing, 37(3), 594–611. https://doi.org/10.1108/JBIM-04-2020-0213
  • Karachiwalla, R., & Pinkow, F. (2021). Understanding crowdsourcing projects: A review on the key design elements of a crowdsourcing initiative. Creativity and Innovation Management, 30(3), 563–584. https://doi.org/10.1111/caim.12454
  • Kärkkäinen, H., Jussila, J., & Väisänen, J. (2010). Social media use and potential in Business-to- Business companies’ innovation. 14th International Academic MindTrek Conference: Envisioning Future Media Environments (pp. 228–236). Tampere, Finland: ACM. https://doi.org/10.1145/1930488.1930536
  • Kemp, S. (2023). Digital 2023: Global overview report. Datareportal. https://datareportal.com/reports/digital-2023-global-overview-report/
  • Kline, R. B. (2023). Principles and practice of structural equation modeling. Guilford publications.
  • Kmieciak, R., Michna, A., & Meczynska, A. (2012). Innovativeness, empowerment and IT capability: Evidence from SMEs. Industrial Management & Data Systems, 112(5), 707–728. https://doi.org/10.1108/02635571211232280
  • Kock, N. (2015). Common method bias in PLS-SEM: A full collinearity assessment approach. International Journal of E-Collaboration, 11(4), 1–10. https://doi.org/10.4018/ijec.2015100101
  • Kock, N., & Lynn, G. (2012). Lateral collinearity and misleading results in variance-based SEM: An illustration and recommendations. Journal of the Association for Information Systems, 13(7), 546–580. https://doi.org/10.17705/1jais.00302
  • Köhler, J., Sönnichsen, S. D., & Beske‐Jansen, P. (2022). Towards a collaboration framework for circular economy: The role of dynamic capabilities and open innovation. Business Strategy and the Environment, 31(6), 2700–2713. https://doi.org/10.1002/bse.3000
  • Kraaijenbrink, J., Faran, D., & Hauptman, A. (2006). Knowledge integration by SMEs—framework. In Knowledge integration (pp. 17–28). Physica-Verlag HD. https://doi.org/10.1007/3-7908-1681-7_2
  • Krosnick, J. A., & Presser, S. (2010). Question and Questionnaire Design. In P. V. Marsden & J. D. Wright (Eds.), Handbook of survey research (2nd ed., pp. 263–313). Emerald Group Publishing.
  • Lakhani, K., & Jeppesen, L. (2007). Getting unusual suspects to solve R&D puzzles. Harvard Business Review, 85(5), 30–32.
  • Leimeister, J. M., Huber, M., Bretschneider, U., & Krcmar, H. (2009). Leveraging crowdsourcing: Activation-supporting components for IT-based ideas competition. Journal of Management Information Systems, 26(1), 197–224. https://doi.org/10.2753/MIS0742-1222260108
  • Leiponen, A., & Helfat, C. (2010). Innovation objectives, knowledge sources, and the benefits of breadth. Strategic Management Journal, 31(2), 224–236. https://doi.org/10.1002/smj.807
  • Liu, B. (2021). Matching external search strategies with radical and incremental innovation and the role of knowledge integration capability. Baltic Journal of Management, 16(5), 765–784. https://doi.org/10.1108/BJM-05-2021-0184
  • Li, H., Yang, Z., Jin, C., & Wang, J. (2023). How an Industrial internet platform empowers the digital transformation of SMEs: Theoretical mechanism and Business model. Journal of Knowledge Management, 27(1), 105–120. https://doi.org/10.1108/jkm-09-2022-0757
  • Lyu, C., Zhang, F., Ji, J., Teo, T. S., Wang, T., & Liu, Z. (2022). Competitive intensity and new product development outcomes: The roles of knowledge integration and organizational unlearning. Journal of Business Research, 139, 121–133. https://doi.org/10.1016/j.jbusres.2021.09.049
  • Madhavan, R., & Grover, R. (1998). From embedded knowledge to embodied knowledge: New product development as knowledge management. Journal of Marketing, 62(4), 1–12. https://doi.org/10.1177/002224299806200401
  • Malhotra, N. K., Nunan, D., Birks, D. F., & Wills, P. (2017). Marketing research: An applied approach (Fifth Edit ed.). Pearson Education Limited.
  • Marjanovic, S., Fry, C., & Chataway, J. (2012). Crowdsourcing based business models: In search of evidence for innovation 2.0. Science and Public Policy, 39(3), 318–332. https://doi.org/10.1093/scipol/scs009
  • Marsh, S. J., & Stock, G. N. (2006). Creating dynamic capability: The role of intertemporal integration, knowledge retention, and interpretation. Journal of Product Innovation Management, 23(5), 422–436. https://doi.org/10.1111/j.1540-5885.2006.00214.x
  • Martín‐de Castro, G., López‐Sáez, P., Delgado‐Verde, M., & Martín‐de Castro, G. (2011). Towards a knowledge‐based view of firm innovation. Theory and empirical research. Journal of Knowledge Management, 15(6), 871–874. https://doi.org/10.1108/13673271111179253
  • Ma, C., Yang, Z., Yao, Z., Fisher, G., & Fang, E. E. (2012). The effect of strategic alliance resource accumulation and process characteristics on new product success: Exploration of international high-tech strategic alliances in China. Industrial Marketing Management, 41(3), 469–480. https://doi.org/10.1016/j.indmarman.2011.04.001
  • Morgan, T., Anokhin, S. A., Song, C., & Chistyakova, N. (2019). The role of customer participation in building new product development speed capabilities in turbulent environments. International Entrepreneurship & Management Journal, 15(1), 119–133. https://doi.org/10.1007/s11365-018-0549-9
  • Nakatsu, R. T., Grossman, E. B., & Iacovou, C. L. (2014). A taxonomy of crowdsourcing based on task complexity. Journal of Information Science, 40(6), 823–834. https://doi.org/10.1177/0165551514550140
  • Nambisan, S. (2002). Designing virtual customer environments for new product development: Toward a theory. Academy of Management Review, 27(3), 392–413. https://doi.org/10.2307/4134386
  • Nasution, M. D. T. P., Rafiki, A., Lubis, A., & Rossanty, Y. (2021). Entrepreneurial orientation, knowledge management, dynamic capabilities towards e-commerce adoption of SMEs in Indonesia. Journal of Science and Technology Policy Management, 12(2), 256–282. https://doi.org/10.1108/JSTPM-03-2020-0060
  • Nevo, D., & Kotlarsky, J. (2020). Crowdsourcing as a strategic is sourcing phenomenon: Critical review and insights for future research. Journal of Strategic Information Systems, 29(4), 101593. https://doi.org/10.1016/j.jsis.2020.101593
  • Niu, X. J., Qin, S. F., Vines, J., Wong, R., & Lu, H. (2019). Key crowdsourcing technologies for product design and development. International Journal of Automation & Computing, 16(1), 1–15. https://doi.org/10.1007/s11633-018-1138-7
  • O’Hern, M., Akdeniz, B., & Du, S. (2022). The effects of crowdsourcing contribution type and temporal consistency on new product development success. R&D Management, 52(1), 126–138. https://doi.org/10.1111/radm.12481
  • Piątkowska, B. (2022). Value co-creation on Public Social Media at different stages of the new product development process. A case study of a Polish clothes Manufacturer. Journal of Marketing and Consumer Behaviour in Emerging Markets, 14(1), 40–51.
  • Pollok, P., Lüttgens, D., & Piller, F. T. (2019). How firms develop capabilities for crowdsourcing to increase open innovation performance: The interplay between organizational roles and knowledge processes. Journal of Product Innovation Management, 36(4), 412–441. https://doi.org/10.1111/jpim.12485
  • Prpić, J., Shukla, P. P., Kietzmann, J. H., & McCarthy, I. P. (2015). How to work a crowd: Developing crowd capital through crowdsourcing. Business Horizons, 58(1), 77–85. https://doi.org/10.1016/j.bushor.2014.09.005
  • Qin, S., Van der Velde, D., Chatzakis, E., McStea, T., & Smith, N. (2016). Exploring barriers and opportunities in adopting crowdsourcing based new product development in manufacturing SMEs. Chinese Journal of Mechanical Engineering, 29(6), 1052–1066. https://doi.org/10.3901/CJME.2016.0808.089
  • Quaye, D., & Mensah, I. (2019). Marketing innovation and sustainable competitive advantage of manufacturing SMEs in Ghana. Management Decision, 57(7), 1535–1553. https://doi.org/10.1108/md-08-2017-0784
  • Rafiki, A., Nasution, M. D. T. P., Rossanty, Y., & Sari, P. B. (2023). Organizational learning, entrepreneurial orientation and personal values towards SMEs’ growth in Indonesia. Journal of Science and Technology Policy Management, 14(1), 181–212. https://doi.org/10.1108/JSTPM-03-2020-0059
  • Rahman, H., & Ramos, I. (2010). Open innovation in SMEs: From closed boundaries to networked paradigm. Issues in Informing Science and Information Technology, 7(4), 471–487. https://doi.org/10.28945/1221
  • Rosell, D. T., Lakemond, N., & Melander, L. (2017). Integrating supplier knowledge in new product development projects: Decoupled and coupled approaches. Journal of Knowledge Management, 21(5), 1035–1052. https://doi.org/10.1108/jkm-10-2016-0438
  • Ruiz, É., & Beretta, M. (2021). Managing internal and external crowdsourcing: An investigation of emerging challenges in the context of a less experienced firm. Technovation, 106, 102290. https://doi.org/10.1016/j.technovation.2021.102290
  • Salisu, Y., & Bakar, L. J. A. (2019). Technological capability, relational capability and firms’ performance: The role of learning capability. Revista de Gestão, 27(1), 79–99.
  • Salunke, S., Weerawardena, J., & McColl-Kennedy, J. R. (2019). The central role of knowledge integration capability in service innovation-based competitive strategy. Industrial Marketing Management, 76, 144–156. https://doi.org/10.1016/j.indmarman.2018.07.004
  • Schenk, E., & Guittard, C. (2011). Towards a characterization of crowdsourcing practices. Journal of Innovation Economics, 7(1), 93–107. https://doi.org/10.3917/jie.007.0093
  • Schenk, E., Guittard, C., & Pénin, J. (2019). Open or proprietary? Choosing the right crowdsourcing platform for innovation. Technological Forecasting and Social Change, 144, 303–310. https://doi.org/10.1016/j.techfore.2017.11.021
  • Sekaran, U., & Bougie, R. (2016). Research methods for Business: A skill-building approach (7th ed.). John Wiley & Sons Ltd.
  • Seltzer, E., & Mahmoudi, D. (2013). Citizen participation, open innovation, and crowdsourcing: Challenges and opportunities for planning. Journal of Planning Literature, 28(1), 3–18. https://doi.org/10.1177/0885412212469112
  • Sheng, S., Zhou, K. Z., & Lessassy, L. (2013). NPD speed vs. innovativeness: The contingent impact of institutional and market environments. Journal of Business Research, 66(11), 2355–2362. https://doi.org/10.1016/j.jbusres.2012.04.018
  • Simula, H., Töllmen, A., & Karjaluoto, H. (2015). Facilitating innovations and value co-creation in Industrial B2B firms by Combining digital Marketing, social media and crowdsourcing. In: L. Robinson (Ed.) Marketing Dynamism & Sustainability: Things Change, Things Stay the Same … . Developments in Marketing Science: Proceedings of the Academy of Marketing Science. Springer, Cham. https://doi.org/10.1007/978-3-319-10912-1_84
  • Statista. (2023). Number of Social Media Users in Indonesia from 2019 to 2028. Retrieved June 10, 2023, from https://www.statista.com/forecasts/1144743/social-media-users-in-indonesia/
  • Sturman, M. C., Sturman, A. J., & Sturman, C. J. (2022). Uncontrolled control variables: The extent that a researcher’s degrees of freedom with control variables increases various types of statistical errors. Journal of Applied Psychology, 107(1), 9. https://doi.org/10.1037/apl0000849
  • Sun, X., Zhao, D., Zhang, D., & Tian, F. (2021). Entrepreneurship and sustainable innovation capabilities in platform enterprises: The mediating role of knowledge integration. Chinese Management Studies, 16(3), 627–652. https://doi.org/10.1108/CMS-04-2021-0175
  • Tran, A., & Park, J. (2012). Crowd participation pattern in the phases of a product development process that utilizes crowdsourcing. Industrial Engineering & Management Systems, 11(3), 266–275. https://doi.org/10.7232/iems.2012.11.3.266
  • Tsai, K. H., Liao, Y. C., & Hsu, T. T. (2015). Does the use of knowledge integration mechanisms enhance product innovativeness? Industrial Marketing Management, 46, 214–223. https://doi.org/10.1016/j.indmarman.2015.02.030
  • Tzabbar, D., Aharonson, B. S., & Amburgey, T. L. (2013). When does tapping external sources of knowledge result in knowledge integration? Research Policy, 42(2), 481–494. https://doi.org/10.1016/j.respol.2012.07.007
  • Van de Vrande, V., de Jong, J., Vanhaverbeke, W., & de Rochemont, M. (2009). Open innovation in SME’s: Trends and management challenges. Technovation, 6(7), 423–437. https://doi.org/10.1016/j.technovation.2008.10.001
  • Verona, G., & Ravasi, D. (2003). Unbundling dynamic capabilities: An exploratory study of continuous product innovation. Industrial and Corporate Change, 12(3), 577–606. https://doi.org/10.1093/icc/12.3.577
  • Wikhamn, B., & Wikhamn, W. (2013). Structuring of the open innovation field. Journal of Technology Management & Innovation, 8(3), 173–185. https://doi.org/10.4067/S0718-27242013000400016
  • Xi, Y., Wang, X., & Zhu, Y. (2020). Organizational unlearning and knowledge transfer in cross- border M&As: The mediating role of knowledge integration from a routine-based view. Journal of Knowledge Management, 24(4), 841–860. https://doi.org/10.1108/JKM-08-2019-0419
  • Xu, S. (2015). A study on knowledge management capabilities towards new product innovation type and development performance of Chinese businesses. Acta Oeconomica, 65(s2), 145–157.
  • Yang, M., Wang, J., & Yang, J. (2021). Boundary-spanning search, knowledge integration capability and sustainable competitive advantage. Baltic Journal of Management, 16(3), 446–464. https://doi.org/10.1108/BJM-08-2020-0314
  • Yoon, S., Kim, G., Chung, Y., & Son, H. (2023). Is customer involvement always beneficial for R&D efficiency? The difference between high‐tech and low‐tech industries. Managerial and Decision Economics, 44(3), 1678–1688.
  • Zahay, D., Sihi, D., Hajli, N., & Pollitte, W. (2018). The efficacy of crowdsourcing for Early-stage new product development: An abstract. In Boundary Blurred: A Seamless Customer Experience in Virtual and Real Spaces: Proceedings of the 2018 Academy of Marketing Science (AMS) Annual Conference 46 (pp. 491–492). Springer International Publishing. https://doi.org/10.1007/978-3-319-99181-8_158
  • Zahra, S. A., Neubaum, D. O., & Hayton, J. (2020). What do we know about knowledge integration: Fusing micro-and macro-organizational perspectives. Academy of Management Annals, 14(1), 160–194. https://doi.org/10.5465/annals.2017.0093
  • Zander, U., & Kogut, B. (1995). Knowledge and the speed of the transfer and imitation of organizational capabilities: An empirical test. Organization Science, 6(1), 76–92. https://doi.org/10.1287/orsc.6.1.76
  • Zhan, Y., Tan, K. H., Chung, L., Chen, L., & Xing, X. (2020). Leveraging social media in new product development: Organisational learning processes, mechanisms and evidence from China. International Journal of Operations & Production Management, 40(5), 671–695. https://doi.org/10.1108/IJOPM-04-2019-0318
  • Zhao, Y., & Zhu, Q. (2012). Evaluation on crowdsourcing research: Current status and future direction. Information Systems Frontiers, 16(3), 417–434. https://doi.org/10.1007/s10796-012-9350-4
  • Zheng, H., Li, D., & Hou, W. (2011). Task design, motivation, and participation in crowdsourcing contests. International Journal of Electronic Commerce, 15(4), 57–88. https://doi.org/10.2753/JEC1086-4415150402
  • Zhong, L., Ai, X., & Chen, X. (2018, July). New product development strategy based on crowdsourcing. In 2018 15th International Conference on Service Systems and Service Management (ICSSSM) (pp. 1–5). IEEE. https://doi.org/10.1109/ICSSSM.2018.8465113