References
- Alheib, M., Baker, G., Bouffier, C., Cadete, G., Carreira, E., Gattinesi, P., Guay, F., Honfi, D., Eriksson, K., Lange, D., Lundin, E., Malm, A., Miradasilva, M., Petersen, L., Rodrigues, J., Reilly, P., Rod, B., Salmon, R., Theocharidou, M. & Willot, A. (2016). International survey. IMPROVER Project, Deliverable 1.1.
- The American Red Cross. (2009). Web users increasingly rely on social media to seek help in a disaster, press release. In B. R. Lindsay (Ed.), Social media and disasters: Current uses, future options, and policy considerations (pp. 1–10). 6 September 2011. Congressional Research Service.
- Australian Government Department of Agriculture, Fisheries and Forestry. (February 2012). Resilience in the Australian food supply chain. Retrieved from http://www.agriculture.gov.au/SiteCollectionDocuments/ag-food/food/national-food-plan/submissions-received/resilience-food-supply.pdf
- Bachmann, D. J., Jamison, N. K., Martin, A., Delgado, J., & Kman, N. E. (2015). Emergency preparedness and disaster response: There’s an app for that. Prehospital and Disaster Medicine, 30(5), 486–490. Retrieved from: http://journals.cambridge.org/action/displayAbstract?fromPage=online&aid=9997025&fileId=S1049023X1500509910.1017/S1049023X15005099
- Baker, E., Broad, K., Czajkowski, J., Meyer, R., & Orlov, B. (2012). Risk perceptions and preparedness among mid-atlantic coastal residents in advance of Hurricane Sandy, preliminary report. November 2012. Retrieved from http://opim.wharton.upenn.edu/risk/library/WP2012-18_EJB-etal_RiskPerceptions-Sandy.pdf
- Barker, B. (2013). New focus for weathering storms: Customer resilience. EPRI Journal, Spring 2013. Retrieved from http://eprijournal.com/wp-content/uploads/2015/07/EPRI_journal-Spring2013_lowres.pdf
- Boulan, H. (2015). Le questionnaire d’enquête: Les clés d’une étude marketing ou d’opinion réussi [The questionnaire survey: Keys to a successful marketing or opinion study]. Paris: Dunot.
- Braun, V., & Clarke, V. (2006). Using thematic analysis in psychology. Qualitative Research in Psychology, 3 (2), 77–101. ISSN 1478-0887. Retrieved from http://eprints.uwe.ac.uk/1173510.1191/1478088706qp063oa
- Buller, A. (July 2015). Closing the gap: Expectations versus capabilities. PA Times. Retrieved from http://patimes.org/closing-gap-expectations-capabilities/
- Burger, J., Gochfeld, M., Jeitner, C., Pittfield, T., & Donio, M. (2013). Trusted information sources used during and after superstorm Sandy: TV and radio were used more often than social media. Journal of Toxicology and Environmental Health, 76(20), 1138–1150.10.1080/15287394.2013.844087
- Bylund, E., & Lille, J. (1999). Consumers perception of the Gothenburg Water utility business ( in Swedish). Stockholm: Bylund & Lille AB.
- Caplan, B. (2007). The myth of the rational voter: Why democracies choose bad policies. Princeton: Princeton University Press.
- Castro Garcia C., & Reyes Zuniga L.E. (2009). Balancing gender vulnerabilities and capacities in the framework of comprehensive disaster risk management: The case of Mexico. In E. Enarson & P.G. Dhar Chakrabarti (Eds.), Women, gender and disaster, New Dehli.
- Chamlee-Wright, E., & Storr, V. H. (2010). Expectations of government’s response to disaster. Public Choice, 144(1-2), 253–274.10.1007/s11127-009-9516-x
- Charney, R. L., Rebmann, T., Esguerra, C. R., Lai, C. W., & Dalawari, P. (2013). Public expectations for nonemergency hospital resources and services during disasters. Disaster Medicine Public Health Preparedness,. doi:10.1017/dmp.2013.4
- Council Directive. (2008). 2008/114/EC of 8 December 2008 on the identification and designation of European critical infrastructures and the assessment of the need to improve their protection. Official Journal of the European Union, 23 December 2008.
- Drolet, J., Dominelli, L., Alston, M., Ersing, R., Mathbor, G., & Wu, H. (2015). Women rebuilding lives post-disaster: Innovative community practices for building resilience and promoting sustainable development. Gender & Development, 23(3), 433–448. doi:10.1080/13552074.2015.1096040
- Fallou, L. (2017). Report on best and emerging practices of technologies for disaster risk management and their adaptation to different cultural groups. Carismand Project, Deliverable, 3, 2.
- Fine Maron, D. (2013, June 7). How social media is changing disaster response. Scientific American. Retrieved from http://www.scientificamerican.com/article/how-social-media-is-changing-disaster-response/
- Fire Services Commissioner Victoria. (2013). Information interoperability blueprint. Retrieved from http://fire-com-live-wp.s3.amazonaws.com/wp-content/uploads/Information-Interoperability-Blueprint.pdf
- Furedi, F. (2007). The changing meaning of disaster. Area, 39(4), 482–489. Retrieved from http://sciencepolicy.colorado.edu/students/envs_4100/furedi_2007.pdf 10.1111/area.2007.39.issue-4
- Giroux, J., Roth, F., & Herzog, M. (2013). Using ICS & social media in disasters: Opportunities & risks for government. Center for Security Studies/ETH Zurich. Retrieved from http://www.css.ethz.ch/content/dam/ethz/special-interest/gess/cis/center-for-securities-studies/pdfs/Opportunities_and_Risks_for_Government.pdf
- Hasegawa, R. (IDDRI). (2013). Disaster evacuation from Japan’s 2011 Tsunami disaster and the Fukushima nuclear accident. Institut du développement durable et des relations internationals. Retrieved from http://www.iddri.org/Publications/Collections/Analyses/STUDY0513_RH_DEVAST%20report.pdf
- Helsloot, I., & Ruitenberg, A. (2004). Citizen response to disasters: A survey of literature and some practical implications. Journal of Contingencies and Crisis Management, 12, 98–111. doi:10.1111/j.0966-0879.2004.00440.x
- Herrmann, Warland, & Sterngold (1994). Words matter. California Agriculture, 58(2), Retrieved from https://ucanr.edu/repositoryfiles/ca5802p100-69108.pdf
- Hewitt, K. (2008). Culture and risk: Understanding the sociocultural settings that influence risk from natural hazards. Synthesis report form a global E-conference organised by ICIMOD and facilitated by the Mountain Forum. Retrieved from http://www.preventionweb.net/files/11039_icimodculture1.pdf
- Iannucci, B., Cali, J., Caney, R., & Kennedy, S. (2013). A survivable social network. IEEE 978-1-4799-1535-4/13. Retrieved from http://repository.cmu.edu/cgi/viewcontent.cgi?article=1174&context=silicon_valley
- The Johns Hopkins and the International Federation of Red Cross and Red Crescent Societies. (n.d.). Public health guide for emergencices. Chapter Disaster definitions (pp. 24–43). Retrieved from http://www.jhsph.edu/research/centers-and-institutes/center-for-refugee-and-disaster-re-sponse/publications_tools/publications/_CRDR_ICRC_Public_Health_Guide_Book/Chapter_1_Disaster_Definitions.pdf
- Kaufman, S., Qing, C., Levenson, N., & Hanson, M. (2012). Transportation during and after Hurricane Sandy. Rudin Center for Transportation NYU Wagner Graduate School of Public Service. ( November), 1–36.
- Lacey, S. (2014, June 10). Resiliency: How Superstorm Sandy changed America’s grid. Greentech Media. Retrieved from https://www.greentechmedia.com/articles/featured/resiliency-how-superstorm-sandy-changed-americas-grid
- Leitch, J. (2012). The need for collaboration in planning efforts during natural disasters: An evaluation of the city of Richmond, Virginia ( Unpublished doctoral dissertation or master’s thesis). Richmond, VA: Virginia Commonwealth University.
- Mayhorn, C. B., & McLaughlin, A. C. (2012). Warning the world of extreme events: A global perspective on risk communication for natural and technological disaster. Safety Science, 61, 43–50. doi:10.1016/j.ssci.2012.04.014
- Mitomo, H., Otsuka, T., Jeon, S.Y., & Cheng, W. (2013). The role of ICT and mass media in post-disaster restoration and recovery progress: A case of the Great East Japan Earthquake. 24th European regional conference of the international telecommunication society, Florence, Italy. 20–23 October 2013.
- Nakanishi, H., Black, J., & Matsuo, K. (2014). Disaster resilience in transportation: Japan earthquake and Tsunami 2011. International Journal of Disaster Resilience in the Built Environment., 5(4), 341–361. doi:10.1108/IJDRBE-12-2012-0039
- Perko, T., van Gorp, B., Turcanu, C., Thijssen, P., & Carle, B. (2013). Communication in nuclear emergency preparedness: A closer look at information reception. Risk Analysis, 33(11), 1987–2001. doi:10.1111/risa.12048
- Pramaggiore, A. (2014). Open call to customer innovation. Utilities Unbundled, (17), 19–23. Retrieved from http://www.ey.com/Publication/vwLUAssets/EY-utilities-unbundled-issue-17/$FILE/EY-utilities-unbundled-issue-17.pdf
- Regional Australia Institute. (2013). From recovery to renewal: Case study reports. April 2013. Retrieved from http://www.regionalaustralia.org.au/wp-content/uploads/2013/06/RAI-Natural-Disasters-Report-Case-Studies.pdf
- Reuter, C. (2015). Communication between power blackout and mobile network overload. International Journal of Information Systems for Crisis Response and Management, 6(2), 38–53. doi:10.4018/ijiscram.2014040103
- Reuter, C., & Spielhofer, T. (2017). Towards social resilience: A quantitative and qualitative survey on citizens’ perception of social media in emergencies in Europe. Technological Forecasting & Social Change, 121, 168–180. doi:10.1016/j.techfore.2016.07.038
- Schwarz, N., & Strack, F. (1999). Reports of subjective well-being: Judgemental processes and their methodological implications. In L. Jones & T. Tanner, ( 2015). Measuring ‘subjective resilience’ using people’s perceptions to quantify house-hold resilience ( Working Paper 423). London: Overseas Development Institute.
- Steelman, T. A., McCaffrey, S. M., Velez, A. L. K., & Briefel, J. A. (2014). What information do people use, trust, and find useful during a disaster? Evidence from five large wildfires. Natural Hazards, 76(1), 615–634. doi:10.1007/s11069-014-1512-x
- Sperry. (2003). Community participation in disaster planning and the expectation gap: Analysis and Recommendation (unpublished doctoral dissertation or master’s thesis). Richmond, VA: Virginia Commonwealth University.
- Tierney, K. J. (2009). Disaster response: Research findings and their implications for resilience measures. CARRI research report 6. Retrieved from http://www.resilientus.org/wp-content/uploads/2013/06/Tierney-20092.pdf
- Quarantelli, E.L. (1998). Major criteria for judging disaster planning and managing and their applicability in developing societies. International Seminar on the Quality of Life and Environmental Risks held in Rio di Janeiro, Brazil.
- US Environmental Protection Agency. (2011). Planning for an emergency drinking water supply. Retrieved from http://www.epa.gov/sites/production/files/2015-03/documents/planning_for_an_emergency_drinking_water_supply.pdf
- UK Department for Environment Food & Rural Affairs. (2009). Security and emergency measures direction – Notification and guidance. Retrieved from http://www.dwi.gov.uk/stakeholders/guidance-and-codes-of-practice/semg6-dec09.pdf Accessed 13 March 2016.
- Wheeler, D. (1978). Republican Portugal: A political history, 1910–1926. The University of Wisconsin Press.