Use beyond usability: integrating user experience design and human factors to improve the usability of a cochlear implant charging system

References

• Carel, H. 2011. “Phenomenology and Its Application in Medicine.” Theoretical Medicine and Bioethics 32 (1): 33–46. doi:10.1007/s11017-010-9161-x.
   PubMed Web of Science ®Google Scholar
• Clarke, S. I. E. 2012. “Total Recall: The Consequence of Ignoring Medical Device Usability.” User Experience Magazine, March issue. http://uxpamagazine.org/total-recall/
   Google Scholar
• Cochlear. 2013. Cochlear Annual Report. Sydney, Australia: Macquarie University. http://www.cochlear.com/wps/wcm/connect/intl/about/investor/annual-reports.
   Google Scholar
• Dourish, P. 2004. Where the Action is: The Foundations of Embodied Inter-Action. Cambridge, MA: MIT press.
   Google Scholar
• Doyle, P. A., A. P. Gurses, and P. J. Pronovost. 2016. “Mastering Medical Devices for Safe Use Policy, Purchasing, and Training.” American Journal of Medical Quality 32 (1): 100–102. doi:10.1177/1062860616645857.
   Web of Science ®Google Scholar
• Doyle, C., L. Lennox, and D. Bell. 2013. A systematic review of evidence on the links between patient experience and clinical safety and effectiveness. BMJ open, 3 (1): e001570.
   PubMed Web of Science ®Google Scholar
• FDA. 2016. Applying Human Factors and Usability Engineering to Medical Devices. Guidance for Industry and Food and Drug Administration Staff. Silver Spring, MD: Food and Drug Administration.
   Google Scholar
• Findeli, A., and R. Bousbaci. 2005. “The Eclipse of the Object in Design Project Theories.” The Design Journal 8 (3): 35–49. doi:10.2752/146069205789331574.
   Google Scholar
• Finlay, L. 2013. “Unfolding the Phenomenological Research Process: Iterative Stages of ‘Seeing Afresh’.” Journal of Humanistic Psychology 53 (2): 172–201. doi:10.1177/0022167812453877.
   Web of Science ®Google Scholar
• Finlay, L., and P. Molano-Fisher. 2008. “Transforming Self and World: A Phenomenological Study of a Changing Lifeworld following a Cochlear Implant.” Medicine, Health Care and Philosophy 11 (3): 255–267. doi:10.1007/s11019-007-9116-9.
   PubMed Web of Science ®Google Scholar
• Gaver, W., A. Boucher, S. Pennington, and B. Walker. 2004. “Cultural Probes and the Value of Uncertainty.” Interactions 11 (5): 53–56. doi:10.1145/1015530.1015555.
   Google Scholar
• Ho, D. K.-l., J. Ma, and Y. Lee. 2011. “Empathy@ Design Research: A Phenome- Nological Study on Young People Experiencing Participatory Design for Social Inclusion.” CoDesign 7 (2): 95–106. doi:10.1080/15710882.2011.609893.
   Web of Science ®Google Scholar
• Jones, P. H. 2013. Design for Care: Innovating Health Care Experience. Brooklyn, NY: Rosenfeld Media.
   Google Scholar
• Kendler, J., and A. Y. Strochlic. 2015. Usability Testing of Medical Devices. Boca Raton, Florida: CRC press.
   Google Scholar
• Norman, D. A. 2013. The Design of Everyday Things: Revised and Expanded Edition. New York, NY: Basic books.
   Google Scholar
• North, B. 2015. The Growing Role of Human Factors and Usability Engineer- Ing for Medical Devices. What’s Required in the New Regulatory Landscape. London, UK: BSI Standards Ltd.
   Google Scholar
• Overbeeke, K., T. Djadjadiningrat, C. Hummels, and S. Wensveen. 2002. “Chapter One, Beauty in Usability: Forget about Ease of Use.” In Pleasure with Products Beyond Usability, edited by W. Green and P. Jordan. London: CRC Press.
   Google Scholar
• Page, R. 2019. “Integrating the User into the Formative Stages of Medical Device Usability Design: A Speculative and Collaborative Approach.” The Design Journal 21 (6): 863–872. doi:10.1080/14606925.2018.1525830.
   Web of Science ®Google Scholar
• Page, R., and M. Richardson. 2016. “Co-Creating Narratives: An Approach to the Design of Interactive Medical Devices, Informed by Phenomenology.” In Proceedings of DRS 2016 International Conference: Future-Focused Thinking, Vol. 4, edited by P. Lloyd and E. Bohemia, 1487–1498. London, UK: Design Research Society.
   Google Scholar
• Pullin, G. 2009. Design Meets Disability. Cambridge, MA: MIT Press.
   Google Scholar
• Sanders, E. B.-N., and P. J. Stappers. 2008. “Co-Creation and the New Landscapes of Design.” Codesign 4 (1): 5–18. doi:10.1080/15710880701875068.
   Google Scholar
• Sanders, L., and P. J. Stappers. 2012. Convivial Design Toolbox: Generative Research for the Front End of Design. Amsterdam, the Netherlands: BIS Publishers.
   Google Scholar
• Stinson, M. S., and G. Buckley. 2013. New Beginnings: Acquiring and Living with a Cochlear Implant. Rochester, NY, USA: RIT Press.
   Google Scholar
• Weinger, M. B., M. E. Wiklund, and D. J. Gardner-Bonneau. 2010. Handbook of Human Factors in Medical Device Design. Boca Raton, Florida: CRC Press.
   Google Scholar
• Wendt, T. 2015. Design for Dasein: Understanding the Design of Experiences. CreateSpace. California, US.
   Google Scholar
• Zhang, J., T. R. Johnson, V. L. Patel, D. L. Paige, and T. Kubose. 2003. “Using Usability Heuristics to Evaluate Patient Safety of Medical Devices.” Journal of Biomedical Informatics 36 (1–2): 23–30. doi:10.1016/S1532-0464(03)00060-1.
   PubMed Web of Science ®Google Scholar