References
- BHALALUSESA , E. 1999 . The distance mode of learning in higher education: the Tanzanian experience . Open Learning , 14 (2) : 14 – 23 .
- BRINDLEY , J. 1988 . “ A model of attrition for distance education ” . In Developing Distance Education, Papers Submitted to the 14th ICDE World Conference in Oslo , Edited by: SEWART , D. and DANIEL , J. S. Oslo : ICDE .
- BRINDLEY , J. 1995 . “ Learners and learner services: the key to the future in open and distance learning ” . In Why the Information Highway? Lessons for open and distance learning , Edited by: ROBERTS , J. M. and KEOUGH , E. R. Toronto : Trifolium .
- EVANS , T. 1994 . Understanding Learners in Open and Distance Education , London : Kogan Page .
- FRIEDMAN , Z. 1981 . “ Systems for student administration ” . In Distance Teaching for Higher and Adult Education , Edited by: KAYE , A. and RUMBLE , G. London : Groom Helm .
- KIRKUP , G. and VON PRÜMMER , C. 1990 . Support and connectedness: the needs of women distance education students . Journal of Distance Education , 5 (2) : 9 – 31 .
- LUNNEBORG , P. 1994 . OU Women: undoing educational obstacles , London : Cassell .
- LUNNEBORG , P. 1997 . OU Men: work through lifelong learning , Cambridge : Lutterworth .
- MASON , R. 1998 . Globalising Education: trends and applications , London : Routledge .
- MILLS , R. and TAIT , A. , eds. 1997 . Supporting the Learner in Open and Distance Learning , London : Pitman .
- NONYONGO , E. and NGENGEBULE , A. 1998 . Learner Support Services: case studies of DEASA member institutions , Pretoria : UNISA .
- PAUL , R. 1990 . Open Learning and Open Management: leadership and integrity in distance education , London : Kogan Page .
- ROBINSON , B. 1981 . “ Support for student learning ” . In Distance Teaching for Higher and Adult Education , Edited by: KAYE , A. and RUMBLE , G. London : Groom Helm .
- RUMBLE , G. 1992 . The Management of Distance Learning Systems , Paris : UNESCO/International Institute for Educational Planning .
- RUMBLE , G. 1997 . The Costs and Economics of Open and Distance Education , London : Kogan Page .
- SAIDE . 1995 . Open Learning and Distance Education in South Africa. Report of an International Commission, South African Institute for Distance Education , Swaziland : Macmillan Boleswa .
- SAIDE . 2000 . Learner Support in Distance Learning: a South African programme perspective: a study for the South African Institute for Distance Education , Johannesburg : South African Institute for Distance Education .
- SEWART , D. 1993 . Student support systems in distance education . Open Learning , 8 (3) : 3 – 12 .
- SWEET , R. 1993 . Student Support Services: Towards More Responsive Systems, Perspectives on Distance Education , Vancouver : Commonwealth of Learning .
- TAIT , A. , ed. 1997 . Quality Assurance in Higher Education, Selected Case Studies, Perspectives on Distance Education , Vancouver : Commonwealth of Learning .