'E-health': the internet and the transformation of patients into consumers and producers of health knowledge

REFERENCES

• Alan, F. and Holmer, J.D. (1998) 'Direct-to-consumer prescription drug advertising builds bridges between patients and physicians', Journal of the American Medical Association, 281: 380.
   Google Scholar
• Barry, C.A., Bradley, C.R., Britten, N., Stevenson, F.A. and Barber, N. (2000) 'Patients' unvoiced agendas in general practice consultations: qualitative study', British Medical Journal 321: 78-82.
   Google Scholar
• Bartlett, D. and Payne, S. (1997) 'Grounded theory: its basis, rational and procedure', in G. McKenzie, J. Powell and P. Usher (eds) Understanding Social Research: Perspectives on Methodology and Practice, London: Palmer Presss.
   Google Scholar
• Beck, U. (1992) Risk Society: Towards a New Modernity, London: Routledge.
   Google Scholar
• Boseley, S. (2000) 'Virtual healing: Life Online', Guardian Unlimited, 18 January. Online. Available: http://lifeonline.guardianunlimited.co.uk/ week/story/0,6488,123729.00.htm
   Google Scholar
• Britten, N. and Ukoumunne, O. (1997) 'The influence of patients' hopes of receiving a prescription on doctors' perceptions and the decision to prescribe: a questionnaire survey', British Medical Journal, 315: 1506-10.
   Google Scholar
• Burkeman, O. (2000) Outright quackery', The Guardian, 18 January. Online. Available: http://lifeonline.guardianunlimited.co.uk/week/story/0,6457, 123729,00.htm
   Google Scholar
• Burrows, R., Nettleton, S., Pleace, N., Loader, B. and Steven, N. (2000) 'Virtual community care? Social policy and the emergence of computer mediated social support', Information, Communication and Society, 3: 95-121. Online. Available: http://www.infosoc.co.uk/current/feature.htm
   Google Scholar
• Burrows, R. and Nettleton, S. (2000) 'Reflexive modernization and the emergence of wired self-help', in K.A. Renninger and W. Shumar (eds) Building Virtual Communities: Learning and Change in Cyberspace, New York: Cambridge University Press.
   Google Scholar
• Bury, M. (1991) 'The sociology of chronic illness: a review of research and prospects', Sociology of Health and Illness, 13: 451-68.
   Google Scholar
• Cant, S. and Sharma, U. (1999) A New Medical Pluralism?, London: UCL Press.
   Google Scholar
• Coulter, A. (1999) 'Paternalism or partnership?', British Medical Journal, 319: 719-20
   Google Scholar
• Crossley, M. (1998) 'SickRole' or 'Empowerment': the ambiguities of life with an HIV-positive diagnosis', Sociology of Health and Illness 20: 507-31.
   Google Scholar
• Cyber Dialogue (2000) Survey of Net Health Sector, Cyber Dialogue. Online. Available : http : / / www. CyberDialogue/ surveys
   Google Scholar
• Department of Health (1996) A Service with Ambitions, London: Stationary Office.
   Google Scholar
• Eysenbach, G. and Diepgen, TL. (1999) 'Patients looking for information on the Internet and seeking teleadvice: motivation, expectations, and misconceptions as expressed in e-mails sent to physicians', Archives of Dermatology, 135: 151-6. Online. Available: http://www.ama-assn.org/ scipubs/journals/archive/derm/vol_135/no_2/
   Google Scholar
• Featherstone, M. (1982) 'The body in consumer culture', Theory Culture and Society, 1: 18-33.
   Google Scholar
• Featherstone, M., Lash, S. and Robertson, R. (eds) (1995) Global Modernities, London: Sage.
   Google Scholar
• Frank, A.W. (1995) 'The rhetoric of self-change: illness experience as narrative', The Sociological Quarterly 34: 39-52.
   Google Scholar
• Giddens, A. (1999) Runaway World: How Globalisation is Reshaping our Lives, Cambridge: Polity Press.
   Google Scholar
• Giddens, A. (1991) Modernity and Self-Identity, Cambridge: Polity Press.
   Google Scholar
• Hardey, M. (1999) 'Doctor in the house: the Internet and as a source of lay health knowledge and the challenge to expertise', Sociology of Health and Illness, 21:820-35.
   Google Scholar
• Hardey, M. (forthcoming) "The story of my illness": personal accounts of illness on the internet', Health: An Interdisciplinary Journal for the Social Study of Health and Illness and Medicine.
   Google Scholar
• Howie, J.G.R., Heaney, D.J., Maxwell. M., Walker, J.J., Freeman, G.K. and Rai, H. (1999) 'Quality at general practice consultations: cross sectional survey', British Medical Journal, 319: 738-43.
   Google Scholar
• Hundey A.C. (1999) 'The need to know patients, e-mail, and the Internet', Archives of Dermatology, 135: 198. Online. Available: pubs/journals/ archive/derm/vol_135/no_2/
   Google Scholar
• Hyden, L.C. (1997) 'Illness and narrative', Sociology of Health and Illness, 9: 48-69.
   Google Scholar
• Kleinman, A. (1998) Illness and Narrative: Suffering Healing and the Human Condition, New York: Basic Books.
   Google Scholar
• Loader, B.D. (ed.) (1997) The Governance of Cyberspace, London: Routledge.
   Google Scholar
• Lupton, D. (1997) 'Doctors on the medical profession', Sociology of Health and Illness, 19: 480-97.
   Google Scholar
• Mihill, C. (2000) Shaping Tomorrow: Issues Facing General Practice in the New Millennium, London: British Medical Association. Online. Available: http://web.bma.org.uk/gpc.nsf
   Google Scholar
• Parsons, T. (1951) The Social System, Glenco: Free Press.
   Google Scholar
• Porter, R. (1998) Health for Sale: Quackery in England 1650-1850, Manchester: Manchester University Press.
   Google Scholar
• Radley, A. (1999) 'The aesthetics of illness: narrative, horror and the sublime', Sociology of Health and Illness 21: 778-96.
   Google Scholar
• Saks, M. (1995) Professions and the Public Interest, London: Routledge.
   Google Scholar
• Selwyn, N. and Robson, K. (1998) 'Using e-mail as a research tool', Social Research Update, 21. Online. Available: http://www.soc.surrey.ac.uk/ sru/Sru.html
   Google Scholar
• Strauss, A. and Corbin, J. (1990) Basics of Qualitative Research: Grounded Theory Procedures and Techniques, London: Sage.
   Google Scholar
• The Dutch Council for Health and Social Service (RVZ) (1999) Advisory Report on the Patient and the Internet, Amsterdam: RVZ. Online. Available: http:// www. rvz .net/ internet/ engels.htm
   Google Scholar