2,068
Views
119
CrossRef citations to date
0
Altmetric
Original Articles

High-involvement work systems and performance outcomes: the strength of variable, contingent and context-bound relationships

Pages 568-585 | Published online: 09 Dec 2010

REFERENCES

  • Armstrong, P. (1983) 'Class Relationships at the Point of Production', Sociology, 17: 339-58.
  • Arthur, J.B. (1994) 'Effects of Human Resources Systems on Manufacturing Performance and Turnover', Academy of Management Journal, 37: 670-87.
  • Austrin, T. (1994) 'Positioning Resistance and Resisting Position'. In Jermier, J.M., Knights, D. and Nord, W.R. (eds) Resistance and Power in Organizations. London: Routledge.
  • Batstone, E. (1986) 'Labour and Productivity', Oxford Review of Economic Policy, 2(3): 32-42.
  • Batstone, E., Boraston, I. and Fienkel, S. (1977) Shop Stewards in Action. Oxford: Blackwell.
  • Batstone, E., Gourlay, S., Levie, H. and Moore, R. (1986) Unions, Employment and Innovation. Oxford: Blackwell.
  • Becker, B. and Gerhart, B. (1996) 'The Impact of HRM on Organizational Performance: Progress and Prospects', Academy of Management Journal, 39: 779-801.
  • Becker, B., Huselid, M.A., Pickus, P.S. and Spratt, M.F. (1997) 'HR as a Source of Shareholder Value: Research and Recommendations', Human Resource Management, 36: 39-47.
  • Belanger, J. (1989) 'Job Control and Productivity: New Evidence from Canada', British Journal of Industrial Relations, 27: 347-64.
  • Belanger, J., Edwards, P. and Wright, M. (1999a) 'Best HR Practice and the Multinational Company', Human Resource Management Journal, 9(3): 53-70.
  • Bélanger, J., Giles, A. and Grenier, J-N. (1999b) 'ABB in Canada'. In Belanger, J., Berggren, C., Björkman, T. and Köhler, C. (eds) Being Local Worldwide. Ithaca, NY: ILR Press.
  • Berg, P. (1999) 'The Effects of High Performance Work Practices on Job Satisfaction in the United States Steel Industry', Relations Industrial/Industrial Relations, 54: 111-35.
  • Björkman, T. (1999) 'Lean Management in Practice'. In Bélanger, J., Berggren, C., Björkman, T. and Köhler, C. (eds) Being Local Worldwide. Ithaca, NY: ILR Press.
  • Blumberg, P. (1968) Industrial Democracy: The Sociology of Participation. London: Constable.
  • Brown, C. and Reich, M. (1997) 'Micro-Macro Linkages in High Performance Work Systems', Organisation Studies, 18(5): 765-81.
  • Brown, W., Deakin S., Hudson, M., Pratten, C. and Ryan, P. (1998) The Individualisation of Employment Contracts in Britain. Department of Trade and Industry Employment Relations esearch Series 4. London: DTI.
  • Cappelli, P., Bassi, L., Katz, H., Knoke, D., Osterman, P. and Useem, M. (1997) Change at Work. New York: Oxford University Press.
  • Clark, K.B. (1981) "The Impact of Unionization on Productivity: A Case Study', Industrial and Labor Relations Review, 33: 451-69.
  • Cully, M., Woodland, S., O'Reilly, A. and Dix, G. (1999) Britain at Work. London: Routledge.
  • Delbridge, R. (1998) Life on the Line in Contemporary Manufacturing. Oxford: Oxford University Press.
  • Dowling, B. and Richardson, R. (1997) 'Evaluating Performance-related Pay for Managers in the National Health Service', International Journal of Human Resource Management, 8: 348-66.
  • Dyer, L. and Reeves, T. (1995) 'Human Resource Strategies and Firm Performance', International Journal of Human Resource Management, 6: 656-70.
  • Eaton, A.E. and Voos, P.B. (1992) 'Unions and Contemporary Innovations in Work Organisation, Compensation, and Employee Participation'. In Mishel, L. and Voos, PS. (eds) Unions and Economic Competitiveness. Armonk, NY: M.E. Sharpe.
  • Eaton, A.E. and Voos, PS. (1994) 'Productivity-Enhancing Innovations in Work Organisation, Compensation, and Employee Participation in the Union vs Non-Union Sectors'. In Lewin, D. and Sockell, D. (eds) Advances in Industrial and Labor Relations, Vol. 6. Greenwich, CT: JAI Press.
  • The Economist (2000) 'The Future of Economies', March: 3-9.
  • Edwards, P.K. and Scullion, H. (1982) The Social Organization of Industrial Conflict. Oxford: Blackwell.
  • Edwards, P.K. and Whitston, C. (1993) Attending to Work. Oxford: Blackwell.
  • Edwards, P.K., Hall, M., Hyman, R., Marginson, P., Sisson, K., Waddington, J. and Winchester, D. (1998a) 'Great Britain'. In Femer, A. and Hyman, R. (eds) Changing Industrial Relations in Europe. Oxford: Blackwell.
  • Edwards, P.K., Collinson, M. and Rees, C. (1998b) "The Determinants of Employee Responses to Total Quality Management: Six Case Studies', Organization Studies, 19: 449-75.
  • Elbaum, B. and Lazonick, W. (eds) (1986) The Decline of the British Economy. Oxford: Clarendon Press.
  • Elger, T. (1990) 'Technical Innovation and Work Reorganization in British Manufacturing in the 1980s', Work, Employment and Society, additional special issue, May(4): 67-102.
  • European Commission (1997) Partnership for a New Organisation of Work, Green Paper. Luxembourg: Office for the Official Publications of the European Communities.
  • Fernie, S. and Metcalf, D. (1995) 'Participation, Contingent Pay, Representation and Perform-ance', British Journal of Industrial Relations, 33: 379-416.
  • Fine, B., O'Donnell, K. and Prevezer, M. (1985) 'Coal after Nationalisation'. In Fine, B. and Harris, L. (eds) The Peculiarities of the British Economy. London: Lawrence & Wishart.
  • Freeman, R.B. and Medoff, J.L. (1984) What Do Unions Do? New York: Basic Books.
  • Gallic, D., White, M., Cheng, Y. and Tomlinson, M. (1998) Restructuring the Employment Relationship. Oxford: Oxford University Press.
  • Gallic, W.B. (1995-6) 'Essentially Contested Concepts', Proceedings of the Aristotelian Society, 56: 167-98.
  • Geary, J. (1995) 'Work Practices: The Structure of Work'. In Edwards, P.K. (ed.) Industrial Relations: Theory and Practice. Oxford: Blackwell.
  • Oilman, M.W. (1998) 'Performance-related Pay in Practice: Organisation and Effect', PhD thesis. Warwick Business School, University of Warwick.
  • Graham, L. (1995) On the Line at Subaru-Isuzu. Ithaca, NY: ILR Press.
  • Granovetter, M.S. (1973) "The Strength of Weak Ties', American Journal of Sociology, 78: 1360-80.
  • Green, F. and Mclntosh, S. (1998) 'Union Power, Cost of Job Loss and Workers' Effort', Industrial and Labor Relations Review, 51: 363-83.
  • Guest, D.E. (1992) 'Right Enough to be Dangerously Wrong'. In Salaman, G., Cameron, S., Hamblin, H., lies. P., Mabey, C. and Thompson, K. (eds) Human Resource Strategies. London: Sage.
  • Guest, D.E. (1997) 'Human Resource Management and Performance: A Review and Research Agenda', International Journal of Human Resource Management, 8: 263-76.
  • Guest, D.E. (1998) 'Beyond HRM'. In Sparrow, P. and Marchington, M. (eds) Human Resource Management. London: Pitman.
  • Guest, D.E. (1999) 'Human Resource Management: The Workers' Verdict', Human Resource Management Journal, 9(3): 5-25.
  • Heckscher, C. (1995) White-collar Blues. New York: Basic Books.
  • Huselid, M.A. (1995) 'The Impact of Human Resource Management Practices on Turnover, Productivity and Corporate Financial Performance', Academy of Management Journal, 38: 635-72.
  • Huselid, M.A. and Becker, B.E. (1996) 'Methodological Issues in Cross-sectional and Panel Estimates of the Human Resource - Firm Performance Link', Industrial Relations, 35: 400-22.
  • Ichniowski, C. and Shaw, K. (1995) Old Dogs and New Tricks: Determinants of the Adoption of Productivity-Enhancing Work Practices', Brookings Papers on Economic Activity: Microeconomics. Washington, DC: Blockings Institute.
  • Ichniowski, C., Kochan, T., Levine, D., Olson, C. and Strauss, G. (1996) 'What Works at Work?', Industrial Relations, 35: 299-333.
  • Ichniowski, C., Shaw, K. and Prennushi, G. (1997) 'The Effects of Human Resource Management Practices on Productivity: A Study of Steel Finishing Lines', American Economic Review, 87: 291-313.
  • Jacoby, S.M. (1997) Modem Manors: Welfare Capitalism since the New Deal. Princeton, NJ: Princeton University Press.
  • Jefferys, S. (1988) 'The Changing Face of Conflict: Shopfloor Organization at Longbridge, 1939-80'. In Terry, M. and Edwards, P. (eds) Shopfloor Politics and Job Controls. Oxford: Blackwell.
  • Kaplan, R.S. and Norton, D.P. (1992) "The Balanced Scorecard: Measures that Drive Performance', Harvard Business Review, January-February: 71-8.
  • Kessler, I. and Purcell, J. (1992) 'Performance-related Pay: Objectives and Application', Human Resource Management Journal, 2(3): 34-59.
  • Knights, D. and Sturdy, A. (1989) 'New Technology and the Self-disciplined Worker in Insurance'. In McNeil, M., Varcoe, I., McNeil, M. and Yearley, S. (eds) Deciphering Science and Technology. London: Macmillan.
  • Lazonick, W. (1979) 'Industrial Relations and Technical Change: The Case of the Self-acting Mule', Cambridge Journal of Economics, 3: 231-62.
  • Lazonick, W. (1990) Competitive Advantage on the Shop Floor. Cambridge, MA: Harvard University Press.
  • Levesque, C. and CÔté, P. (1999) 'Le travail en équipe dans un univers de production allégée', Relouons Industrielles/Industrial Relations, 54: 80-110.
  • Lewis, P. (1998) 'Managing Performance-related Pay based on Evidence from the Financial Services Sector', Human Resource Management Journal, 8(2): 66-77.
  • Mabey, C., Salaman, G. and Storey, J. (1998) Human Resource Management: A Strategic Introduction. Oxford: Blackwell.
  • MacDufne, J.P. (1995) 'Human Resource Bundles and Manufacturing Performance', Industrial and Labor Relations Review, 48: 197-221.
  • McKersie, R.B. and Hunter, L. (1973) Pay, Productivity and Collective Bargaining. London: Macmillan.
  • McKinlay, A. and Taylor, P. (1998) 'Foucault and the Politics of Production: Through the Looking Glass'. In McKinlay, A. and Starkey, K. (eds) Foucault, Management and Organization Theory. London: Sage.
  • McNabb, R. and Whitfield, K. (1997) 'Unions, Flexibility, Team Working and Financial Performance', Organisation Studies, 18(5): 821-38.
  • Martin, G. and Beaumont, PS. (1999) 'ABB in Scotland: Managing Tensions Between Transnational Strategy, Market Decline, and Customer Focus'. In Bélanger, J., Berggren, C., Björkman, T. and Köhler, C. (eds) Being Local Worldwide. Ithaca, NY: ILR Press.
  • Metcalf, D. (1994) 'Transformation of British Industrial Relations?'. In Barrel!, R. (ed.) The UK Labour Market. Cambridge: Cambridge University Press.
  • Mueller, F. and Purcell, J. (1992) "The Europeanisation of Manufacturing and the Decentralisation of Collective Bargaining', International Journal of Human Resource Management, 3: 15-34.
  • Newton, T. and Findlay, P. (1996) 'Playing God? The Performance of Appraisal', Human Resource Management Journal, 6(3): 42-56.
  • Nichols, T. (1986) The British Worker Question. London: Routledge & Kegan Paul.
  • Nolan, P. and Marginson, P. (1990) 'Skating on Thin Ice? David Metcald on Trade Unions and Productivity', British Journal of Industrial Relations, 28: 227-47.
  • Osterman, P. (1995) "The Transformation of Work in the United Slates: What the Evidence Shows'. In Downie, B. and Coates, M.L. (eds) Managing Human Resources in the 1990s and Beyond. Is the Workplace Being Transformed? Kingston: Queen's University/Industrial Relations Centre Press.
  • Peters, T.J. and Waterman, R.H. (1982) In Search of Excellence. New York: Harper & Row.
  • Pfeffer, J. (1996) 'When It Comes to "Best Practices", Why Do Smart Organizations Occasionally Do Dumb Things?', Organizational Dynamics, 25(Summer): 33-44.
  • Pfeffer, J. and Veiga, J.F. (1999) 'Putting People First for Organisational Success', Academy of Management Executive, 13(2): 37-48.
  • Pil, F.K. and MacDuffie, J.P. (1996) "The Adoption of High-involvement Work Practices', Industrial Relations, 35: 423-55.
  • Purcell, J. (1999) 'Best Practice and Best Fit: Chimera or Cul-de-sac?', Human Resource Management Journal, 9(3): 26-41.
  • Purcell, J. and Sisson, K. (1983) 'Strategies and Practice in the Management of Industrial Relations'. In Bain, G.S. (ed.) Industrial Relations in Britain. Oxford: Blackwell.
  • Richardson, R. and Marsden, D. (1991) 'Does Performance Pay Motivate?', mimeo, London: LSE.
  • Rose, M. (1994) 'Job Satisfaction, Job Skills and Personal Skills'. In Penn, R., Rose, M. and Rubery, J. (eds) Skill and Occupational Change. Oxford: Oxford University Press.
  • Rosenthal, P., Hill, S. and Peccei, R. (1997) 'Checking Out Service', Work, Employment and Society, 11: 481-504.
  • Scullion, H. and Edwards, P. (1988) 'Craft Unionism, Job Controls and Management Strategy'. In Terry, M. and Edwards, P. (eds) Shopfloor Politics and Job Controls. Oxford: Blackwell.
  • Sisson, K. (ed.) (1997) Towards New Forms of Work Organisation: Can Europe Realise its Innovative Potential? Luxembourg: European Foundation/Office for the Official Publications of he European Communities.
  • Slichter, S.H., Healy, J.J. and Livemash, E.R. (1960) The Impact of Collective Bargaining on Management. Washington, DC: Blockings Institute.
  • Springer, R. (1999) 'The End of New Production Concepts?', Economic and Industrial Democracy, 20: 117-46.
  • Storey, J., Edwards, P. and Sisson, K. (1997) Managers in the Making. London: Sage.
  • Streeck, W. (1992) Social Institutions and Economic Performance. London: Sage.
  • Taylor, S. (1997) '"Empowerment" or "Degradation"? Total Quality Management in the Service Sector'. In Brown, R.K. (ed.) The Changing Shape of Work. Basingstoke: Macmillan.
  • Trevor, M. (1988) Toshiba's New British Company. London: Policy Studies Institute.
  • Turner, L. (1991) Democracy at Work. Ithaca, NY: ILR Press.
  • West, M. and Patterson, M. (1998) 'Profitable Personnel', Personnel Management, 8 January.
  • Whitfield, K. and Poole, M. (1997) Organising Employment for High Performance: Theories, Evidence and Policy', Organisation Studies, 18(5): 745-64.
  • Wood, S. (1999) 'Human Resource Management and Performance', International Journal of Management Review, 1: 367-413.
  • Wood, S. and Albanese, M.T. (1995) 'Can We Speak of High Commitment Management on the Shopfloor?', Journal of Management Studies, 32: 215-47.
  • Wright, M. and Edwards, P. (1998) 'Does Teamwork Work, and If So Why?', Economic and Industrial Democracy, 19: 59-90.

Reprints and Corporate Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

To request a reprint or corporate permissions for this article, please click on the relevant link below:

Academic Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

Obtain permissions instantly via Rightslink by clicking on the button below:

If you are unable to obtain permissions via Rightslink, please complete and submit this Permissions form. For more information, please visit our Permissions help page.