- ALEXANDER, G.G., FERA, B. & ELLIS, R. (1996). From the students: learning continuous improvement by doing it. Joint Commission's Journal on Quality Improvement, 22, 198-205.
- BATALDEN, P.B. & MOHR, J. (1997). Building knowledge of healthcare as a system. Quality Management in Health Care, 5(3), 1-12.
- BATALDEN, P.B., SPLAIN, M., BAKER, R., BISOGNANG, M. & HEADRICK, L.A. (1998). Eight Domains of Improvement Knowledge, Endorsed by the Institute for Healthcare Improvement.
- BENNER, P. (1984) From Novice to Expert: excellence and power in clinical nursing practice. Menlo Park: Addis on-Wesley.
- BRASSARD, M, & RITTBR, D. (1994) The Memory Jogger: a pocket guide of tools for continuous improvement and effective planning. Methuen: GOAL/QPC.
- BRONX LOCAL INTERDISCIPLINARY TEAM (LIT). (1999). Bronx LIT Storyboard, IHIIPEC Conference, Boston, 10 April, 1999.
- DEMING, W.E. (1993). The New Economics. Cambridge: Massachusetts Institute of Technology Center for Advanced Engineering Study.
- DRUCKER, P. (1993). Post-capitalist Society. New York: HarperBusiness.
- FRIEDMAN, E. (1997). Managed care and medical education: hard cases and hard choices. Academic Medicine, 72(5), 325-331.
- HEADRICK, L.A., MOORE, S.M, ALBMI, F., HEKELMAN, F., KIZYS, N., MILLER, D. & NBUHAUSBR, D. (1998). Using PDSA to establish academic-community partnerships: the Cleveland experience. Quality Management in Health Can, 6(2), 12-20.
- HOYER, R.W. & ELUS, W.C. (1996a). A graphical exploration of SPC-Part I: definitions and procedures. Quality Progress, 29(5), 65-73.
- HOYER, R.W. & ELLIS, W.C. (1996b). A graphical exploration of SPC-Part II: definitions and procedures. Quality Progress, 29(6), 57-64.
- IMAI, M. (1986) Katzen: the key to Japan's competitive success. New York: McGraw-Hill Publishing Company.
- KASHKOUSH, S.L., NEUHAUSER, D. ALEMI, F. (1997). Personal Continuous Quality Improvement Project Work Book. Cleveland: Case Western Reserve University.
- KEGAN, R. (1994). In Over Our Heads: the mental demand of modern life. Cambridge: Harvard University Press.
- LANGLBY, G.J., NOLAN, K.M., NOLAN, T.W., NORMAN, C.I. & PROVOST, L.P. (1996). The Improvement Guide: a practical approach to enhancing organisational performance. San Francisco: Jossey-Bass Publishers.
- NELSON, E.C., MOHR, J.J., BATALDEN, P.B. & PLUMB, S.K. (1996, April). Improving health care, part 1: the clinical value compass. The Joint Commission's Journal on Quality Improvement, 22(4), 243-258.
- NOLAN, T.W. & PROVOST, L.P. (1990, May) Understanding variation. Quality Progress, 23(5), 70-78.
- OTOOLE, J. (1996). Leading Change. New York: Ballantine Books.
- PALMER, P. (1998) The Courage to Teach. San Francisco: Jossey-Bass, Inc., Publishers.
- PLSEK, P.E. (1997). Creativity, Innovation and Quality. Milwaukee: ASQ Quality Press.
- SCHOLTES, P.R. (1998) The Leader's Handbook. New York: McGraw Hill Companies, Inc.
- SENGE, P. (1990). The Fifth Discipline: the art and practice of the learning organization. New York: Currency Doubleday.
- SKEFF, K.M., BOWEN, J.L. & IRBY, D.M. (1997). Protecting time for teaching in the ambulatory setting.' Academic LIT (1996, November). Medicine, 72(8), 694-697.
- SOUTH CAROLINA LOCAL INTERDISCIPLINARY TEAM (1996). South Carolina LIT: a case study prepared for aie second milestone conference of the IHI interdisciplinary professional education collaborative (excerpts adapted). Philadelphia.
- THOMAS, B. (1995). The Human Dimension of Quality. London: McGraw-Hill Book Co.
- TOFFLER, A. (1990). PovierShift. New York: Bantam Books.
- WHEELER, DJ. (1993). Understanding Variation: the key to managing chaos. Knoxville, TN: SPC Press, Inc.
What faculty need to learn about improvement and how to teach it to others
Reprints and Corporate Permissions
Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?
To request a reprint or corporate permissions for this article, please click on the relevant link below:
Academic Permissions
Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?
Obtain permissions instantly via Rightslink by clicking on the button below:
If you are unable to obtain permissions via Rightslink, please complete and submit this Permissions form. For more information, please visit our Permissions help page.
Related research
People also read lists articles that other readers of this article have read.
Recommended articles lists articles that we recommend and is powered by our AI driven recommendation engine.
Cited by lists all citing articles based on Crossref citations.
Articles with the Crossref icon will open in a new tab.