2,085
Views
40
CrossRef citations to date
0
Altmetric
Managing Knowledge Across Organizational and Professional Boundaries Within Public Services

Solutions to Silos: Joining Up Knowledge

Pages 125-130 | Published online: 15 Mar 2010

References

  • Ardichvili , A. , Page , P. and Wentling , T. 2003 . Motivation and barriers to participation in virtual knowledge-sharing communities of practice . Journal of Knowledge Management , 7 ( 1 ) : 64 – 77 .
  • Audit Commission . 1996 . Misspent Youth London
  • Audit Commission . 2000 . Calling Time on Crime London
  • Audit Commission . 2003 . Services for Disabled Children: A Review of Services for Disabled Children and Their Families London
  • Audit Commission . 2004a . Youth Justice London
  • Audit Commission . 2004b . The Bichard Inquiry: Submission by the Audit Commission London
  • Audit Commission . 2005 . Governance of Partnerships London
  • Bate , S. P. and Robert , G. 2002 . Knowledge management and communities of practice in the private sector . Public Administration , 80 ( 4 ) : 643 – 663 .
  • Bichard , M. 2004 . The Bichard Inquiry Report , London : The Stationery Office . HC 653
  • Canadian Health Services Research Foundation . 2003 . The Theory and Practice of Knowledge Brokering in Canada's Health System Ottawa
  • Clarke , J. 2004 . Consumerism and the Remaking of State-Citizen Relationships ESPAnet
  • Clarke , M. and Stewart , J. 1997 . Handling the Wicked Issues—A Challenge for Government , University of Birmingham .
  • Committee of Public Administration . 2005 . Choice, Voice and Public Services London
  • Contu , A. and Willmott , H. 2003 . Re-embedding situatedness . Organization Science , 14 ( 3 ) : 283 – 296 .
  • Currie , G. and Brown , A. D. 2003 . Anarratological approach to understanding processes of organizing in a UK hospital . Human Relations , 56 ( 5 ) : 563 – 586 .
  • Currie , G. and Kerrin , M. 2004 . The limits of a technological fix to knowledge management . Management Learning , 35 ( 1 ) : 9 – 29 .
  • Currie , G. and Suhomlinova , O. 2006 . The impact of institutional forces upon knowledge sharing in the UK NHS: The triumph of professional power and the inconsistency of policy . Public Administration , : 1
  • Davenport , T. H. and Prusak , L. 2000 . Working Knowledge: How Organizations Manage What They Know , Boston : Harvard Business School Press .
  • de Long , D. W. and Fahey , L. 2000 . Diagnosing cultural barriers to knowledge management . Academy of Management Executive , 14 ( 4 ) : 113 – 127 .
  • Dougherty , D. 2004 . Organizing practices in services: Capturing practice-based knowledge for innovation . Strategic Organization , 2 ( 1 ) : 35 – 64 .
  • Foucault , M. 1980 . Power/Knowledge: Selected Interviews & Other Writings 1972–1977 , New York : Pantheon Books .
  • Fowler , A. and Pryke , J. 2003 . Knowledge management in public service provision: The Child Support Agency . International Journal of Service Industry Management , 14 ( 3 ) : 254 – 283 .
  • Goodwin , N. 2002 . Creating an integrated public sector? Labour's plans for the modernization of the English health care system . International Journal of Integrated Care , 2 : 1 – 15 .
  • Hackney , R. A. and McBride , N. K. 1995 . The efficacy of information systems in the public sector . International Journal of Public Sector Management , 8 ( 6 ) : 17 – 29 .
  • Hargadon , A. B. 2002 . Brokering knowledge: Linking learning and innovation . Research in Organizational Behaviour , 24 : 41 – 85 .
  • Hargadon , A. B. and Fanelli , A. 2002 . Action and possibility . Organization Science , 13 ( 3 ) : 290 – 302 .
  • Hartley , J. , Butler , M. J. R. and Benington , J. 2002 . Local government mondernization: UK and comparative analysis from an organizational perspective . Public Management Review , 4 ( 3 ) : 387 – 404 .
  • Haynes , P. 2005 . The demystification of knowledge management for public services . Public Money & Management , 25 ( 2 ) : 131 – 135 .
  • Improvement and Development Agency . 2005 . Bridging the Service Gap London
  • Laffin , M. and Entwistle , T. 2000 . New problems, old professions? The changing national world of the local government professions . Policy & Politics , 28 ( 2 ) : 207 – 220 .
  • Laming . 2003 . The Victoria Climbié Inquiry: Report of an Inquiry , London : Department of Health and Home Office .
  • Lave , J. and Wenger , E. 1991 . Situated Learning: Legitimate Peripheral Participation , Cambridge : Cambridge University Press .
  • McDermott , R. and O'Dell , C. 2001 . Overcoming cultural barriers to sharing knowledge . Journal of Knowledge Management , 5 ( 1 ) : 76 – 85 .
  • National Audit Office . 2001 . Joining Up to Improve Public Services London
  • O'Hara , K. , Alani , H. and Shadbolt , N. Identifying communities of practice . Paper to the 2002 IFIP World Computer Congress .
  • Perri6 . 1997 . Holistic Government , London : Demos .
  • Richards , S. 2003 . Leadership—An Exploration of Issues Relating to Leadership in the Public Domain , Belfast : Northern Ireland Review of Public Administration .
  • Rittel , H. and Webber , M. 1973 . Dilemmas in a general theory of planning . Policy Sciences , 4 : 155 – 169 .
  • Warnes , M. Integrated planning processes: Joining it up in Newcastle-under-Lyme Paper to HSMC seminar .
  • Wilson , T. D. 2002 . The nonsense of ‘knowledge management’ . Information Research , : 1

Reprints and Corporate Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

To request a reprint or corporate permissions for this article, please click on the relevant link below:

Academic Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

Obtain permissions instantly via Rightslink by clicking on the button below:

If you are unable to obtain permissions via Rightslink, please complete and submit this Permissions form. For more information, please visit our Permissions help page.