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Public Money & Management Volume 27, 2007 - Issue 2
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Debates

A Conspiracy of Good Intentions

Peter Vass Director of the Centre for the study of Regulated Industries (CRI), University of Bath School of Management
Pages 91-92 | Published online: 15 Mar 2010

References

  • Department of Trade and Industry . 2006 . Consultation on Consumer Representation and Redress—Summary of Responses and Government Response to Consultation London
  • France , E. 2006 . Ombudsmen—Their Developing Role in Consumer Policy and Utilities , CRI Occasional Lecture 18 University of Bath .
  • House of Commons Transport Committee . 2006 . The Work of the Civil Aviation Authority , 13th Report 2005-06 HC 809

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