15
Views
17
CrossRef citations to date
0
Altmetric
Original Articles

Evaluating Equity in Service Delivery in Library Branches

Pages 109-123 | Published online: 02 Dec 2016

REFERENCES

  • Blank, B. D., Immerman, R. J., & Rydell, C. P. (1969). A comparative study of an urban bureaucracy. Urban Affairs Quarterly, 4, 343–354.
  • Coughlin, R. E., Taieb, F., & Stevens, B. H. (1972). Urban analysis for branch library system planning. Westport, CT: Greenwood.
  • Fotheringham, A. S., & O’Kelly, M. E. (1989). Spatial interaction models: formulations and applications. Dordrecht, Netherlands: Kluwer Academic Publishers.
  • Hayes, R. M., & Palmer, E. S. (1983). The effects of distance upon use of libraries: case studies based upon a survey of users of the Los Angeles public library—central library and branches. Library Research, 5, 67–100.
  • Indianapolis-Marion County Public Library. (1991). Indianapolis-Marion County public library and public library foundation 1990 annual report. Indianapolis, IN: Author.
  • Jones, B. D., Greenberg, S., & Drew, J. (1980). Service delivery in the city: citizen demand and bureaucratic rules. New York: Longman.
  • Levy, F., Meltsner, A. J., & Wildavsky, A. (1974). Urban outcomes: schools, streets, and libraries. Berkeley: University of California Press.
  • Lineberry, R. L. (1977). Equality and urban policy: the distribution of municipal public services. Beverly Hills, CA: Sage Publications.
  • Mandell, M. B. (1991). Modelling effectiveness-equity trade-offs in public service delivery systems. Management Science, 37, 467–482.
  • Mladenka, K. R., & Hill, K. Q. (1977). The distribution of benefits in an urban environment: parks and libraries in Houston. Urban Affairs Quarterly, 13, 73–94.
  • Ottensmann, J. R. (1980). Changes in accessibility to employment in an urban area: Milwaukee, 1927–1963. Professional Geographer, 32, 421–430.
  • Ottensmann, J. R. (1985). BASIC microcomputer programs for urban analysis and planning. New York: Chapman & Hall, Methuen.
  • Palmer, E. S. (1981). The effect of distance on public library use: a literature survey. Library Research, 3, 315–354.
  • U.S. Bureau of the Census. (1992). Census of population and housing, 1990: summary tape file 3 on CD-ROM (Indiana). Washington, D.C.: Author.
  • Zweizig, D., & Dervin, B. (1977). Public library use, users, uses: advances in knowledge of the characteristics and needs of the adult clientele of American public libraries. In M. J. Voigt & M. H. Harris (Eds.), Advances in Librarianship, vol. 7. New York: Academic Press.

Reprints and Corporate Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

To request a reprint or corporate permissions for this article, please click on the relevant link below:

Academic Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

Obtain permissions instantly via Rightslink by clicking on the button below:

If you are unable to obtain permissions via Rightslink, please complete and submit this Permissions form. For more information, please visit our Permissions help page.