195
Views
30
CrossRef citations to date
0
Altmetric
Original Articles

The Influence of IT Management Sophistication and IT Support on IT Success in Small and Medium‐Sized Enterprises

Pages 617-636 | Published online: 19 Nov 2019

References

  • Agarwal, R., and V. Sambamurthy (2002). “Principles and Models for Organizing the IT Function,” MIS Quarterly Executive 1(1), 1–16.
  • Bergeron, F., L. Raymond, and S. Rivard (2004). “Ideal Patterns of Strategic Alignment and Business Performance,” Information and Management 41(8), 1003–1020.
  • Bharadwaj, P. N., and R. G. Soni (2007). “E‐Commerce Usage and Perception of E‐Commerce Issues among Small Firms: Results and Implications from an Empirical Study,” Journal of Small Business Management 45(4), 501–521.
  • Bhattacherjee, A., and C. Sanford (2006). “Influence Processes for Information Technology Acceptance: An Elaboration Likelihood Model,” MIS Quarterly 30(4), 805–825.
  • Boynton, A. C., R. W. Zmud, and G. C. Jacobs (1994). “The Influence of IT Management Practice on IT Use in Large Organisations,” MIS Quarterly 18(3), 299–318.
  • Burton‐jones, A., and D. Straub (2006). “Reconceptualizing System Usage: An Approach and Empirical Test,” Information Systems Research 17(3), 228–246.
  • Butler, T., and C. Murphy (2008). “An Exploratory Study on IS Capabilities and Assets in a Small‐to‐Medium Software Enterprise,” Journal of Information Technology 23, 330–344.
  • Caldeira, M. M., and J. M. Ward (2002). “Understanding the Successful Adoption and Use of IS/IT in SMEs: An Explanation from Portuguese Manufacturing Industries,” Information Systems Journal 12(2), 121–152.
  • Caldeira, M. M., and J. M. Ward (2003). “Using Resource‐Based Theory to Interpret the Successful Adoption and Use of Information Systems and Technology in Manufacturing Small and Medium‐Sized Enterprises,” European Journal of Information Systems 12(2), 127–141.
  • Carroll, S. J., and D. J. Gillen (1987). “Are the Classical Management Functions Useful in Describing Managerial Work?,” The Academy of Management Review 12(1), 38–51.
  • Chau, S., and P. Turner (2005). “Stages or Phases? Insights into the Utilisation of E‐Commerce Based on the Experiences of Thirty‐Four Australian Small Businesses,” in Small Business and Information Technology. Eds. M. G. Hunter, S. Burgess, and A. Wenn. Victoria, Vic.: Heidelberg Press, 93–112.
  • Chin, W. W. (2010). “How to Write Up and Report PLS Analyses: Concepts, Methods and Applications,” in Handbook of Partial Least Squares. Eds. V. E. Vinzo, W. W. Chin, J. Henseler, and H. Wang. New York: Springer, 655–680.
  • Cragg, P. B. (2002). “Benchmarking Information Technology Practices in Small Firms,” European Journal of Information Systems 11(4), 267–282.
  • Daft, R. L. (2000). Management. New York: Dryden Press.
  • Dibrell, C., P. S. Davis, and J. Craig (2008). “Fueling Innovation through Information Technology in SMEs,” Journal of Small Business Management 46(2), 203–218.
  • Dillman, D. A. (2000). Mail and Telephone Surveys: The Tailored Design Method. New York: John Wiley and Sons.
  • Dyerson, R., G. Harindranath, and D. Barnes (2009). “National Survey of SMEs' Use of IT in Four Sectors,” The Electronic Journal Information Systems Evaluation 12(1), 39–50.
  • Earl, M. J. (1989). Management Strategies for Information Technology. New York: Prentice Hall.
  • Earl, M. J. (2003). “Approaches to Information Systems Planning, Chapter 7,” Strategic Information Management, 3rd ed. Eds. R. D. Galliers and D. E. Leidner. Amsterdam: Elsevier Butterworth Heinemann, 181–215.
  • Feeny, D. F., and L. P. Willcocks (1998). “Core IS Capabilities for Exploring Information Technology,” Sloan Management Review 39(3), 9–21.
  • Fornell, C., and D. F. Larcker (1981). “Evaluating Structural Equation Models with Observable Variables and Measurement Error,” Journal of Marketing Research 18(1), 39–50.
  • Gable, G. G. (1996). “A Multidimensional Model of Client Success When Engaging External Consultants, Outsourcing of IT Advice,” Management Science 42(8), 1175–1198.
  • Galliers, R. A., and R. Sutherland (1991). “Information Systems Management and Strategy Formulation: The Stages of Growth Model Revisited,” Journal of Information Systems 1(2), 89–114.
  • Gupta, Y. P., J. Karimi, and M. Somers (1997). “Alignment of Firms Competitive Strategy and Information Technology Management Sophistication: The Missing Link,” IEEE Transactions of Engineering Management 44(4), 399–412.
  • Hair, J. F., B. Black, B. Babin, R. E. Anderson, and R. L. Tatham (2006). Multivariate Data Analysis, 6th ed. Upper Saddle River, NJ: Pearson Prentice Hall.
  • Hicks, B., S. Culley, and C. Mcmahon (2006). “A Study of Issues Relating to Information Management across Engineering SMEs,” International Journal of Information Management 26(3), 267–289.
  • Hussin, H., M. King, and P. Cragg (2002). “IT Alignment in Small Firms,” European Journal of Information Systems 11(2), 108–127.
  • Johnston, D. A., M. Wade, and R. Mcclean (2007). “Does E‐Business Matter to SMEs? A Comparison of the Financial Impacts of Internet Business Solutions on European and North American SMEs,” Journal of Small Business Management 45(3), 354–361.
  • Karahanna, E., and R. T. Watson (2006). “Information Systems Leadership,” IEEE Transactions on Engineering Management 53(2), 171–176.
  • Karimi, J., T. M. Somers, and Y. P. Gupta (2001). “Impact of Information Technology Management Practices on Customer Service,” Journal of Management Information Systems 17(4), 125–158.
  • Lederer, A. L., and V. Sethi (2003). “The Information Systems Planning Process. Chapter 8,” Strategic Information Management, 3rd ed. Eds. R. D. Galliers and D. E. Leidner. Amsterdam: Elsevier Butterworth Heinemann, 216–238.
  • Levy, M., and P. Powell (2005). Strategies for Growth in SMEs: The Role of Information and Information Systems. Oxford: Elsevier Butterworth‐Heinemann.
  • Mehrtens, J., P. B. Cragg, and A. M. Mills (2001). “A Model of Internet Adoption by SMEs,” Information and Management 39(3), 165–176.
  • Miller, N. J., H. Mcleod, and K. Y. Oh (2001). “Managing Family Businesses in Small Communities,” Journal of Small Business Management 39(1), 73.
  • Moore, G. C., and I. Benbasat (1991). “Development of an Instrument to Measure the Perceptions of Adopting an Information Technology Innovation,” Information Systems Research 2(3), 192–222.
  • Nolan, R. L. (1973). “Managing the Computer Resources: A Stage Hypothesis,” Communications of the ACM 16(7), 399–405.
  • Podsakoff, P. M., and D. W. Organ (1986). “Self‐Reports in Organizational Research: Problems and Prospects,” Journal of Management 12(4), 531–544.
  • Raymond, L., and G. Pare (1992). “Measurement of Information Technology Sophistication in Small Manufacturing Business,” Information Resources Management Journal 5(2), 4–15.
  • Russell, G. M., B. P. Weber, and V. Laetz (1994). “Linking Small Business Management with Entrepreneurial Growth,” Journal of Small Business Management 32(4), 48.
  • Sabherwal, R., and P. Kirs (1994). “The Alignment between Organisational Critical Success Factors and Information Technology Capability in Academic Institutions,” Decision Sciences 25(2), 301–330.
  • Schermerhorn, J. R., P. Davidson, D. Poole, A. Simon, P. Woods, and S. Chau (2011). Management, 4th Asia‐Pacific ed., Milton, Queensland: Wiley.
  • Smith, H. A., and J. D. Mckeen (2005). “Developments in Practice XIX: Building Better IT Leaders—From the Bottom Up,” Communications of the AIS 16, 785–796.
  • Thong, J. Y. L. (2001). “Resource Constraints and Information Systems Implementation in Singaporean Small Businesses,” Omega 29(2), 143–156.
  • Thong, J. Y. L., C. Yap, and K. S. Raman (1996). “Top Management Support, External Expertise and Information Systems Implementation in Small Business,” Information Systems Research 7(2), 248–267.
  • Ward, J., and J. Peppard (2002). Strategic Planning for Information Systems. Chichester: Wiley.

Reprints and Corporate Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

To request a reprint or corporate permissions for this article, please click on the relevant link below:

Academic Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

Obtain permissions instantly via Rightslink by clicking on the button below:

If you are unable to obtain permissions via Rightslink, please complete and submit this Permissions form. For more information, please visit our Permissions help page.