References
- Crocker L, Johnson BH. Useful tools for promoting change: patient- and family-centered care and core concepts. In: Privileged presence: personal stories of connections in health care. Boulder, Colorado: Bull Publishing Company; 2002. p. 261–73.
- Johnson BH, Eichner JM. Family-centered care and the pediatrician's role. Pediatrics 2003;11(3):691–6.
- Institute of Medicine's Committee on Quality in Health Care in America. Improving the 21st century health care system. In: Crossing the quality chasm: a new health system for the 21st century. Washington, DC: National Academy Press; 2001. p. 39–60.
- Kohn L, Corrigan J, Donaldson M. Creating safety systems in health care organizations. In: To err is human: building a safer health system. Washington, DC: National Academy Press; 1999. p. 134–73.
- Garcia C. Measuring patient- and family-centered practice outcomes: The AHRQ Evidence of P(F)CC Cost. Podium presentation at the Hospitals Moving Forward with PFCC Seminar; 2008 Oct; Calgary, Alberta, Canada.
- Hibbard JH. Engaging health care consumers to improve the quality of care. Med Care 2003;41(1):161–70.
- Hobbs SF, Sodomka PF. Developing partnerships among patients, families, and staff at the Medical College of Georgia Hospital and Clinics. J Qual Improvement 2000;26:268–76.
- Crocker L, Johnson BH. Educating health professionals: approaches for developing patient- and family-centered knowledge, skills, and attitudes. In: Privileged presence: personal stories of connections in health care. Boulder, CO: Bull Publishing Company; 2002. p. 280–5.
- Charon R. Narrative medicine: honoring the stories of illness. New York: Oxford University Press; 2006.
- Connelly JE. In the absence of narrative. In: , Charon R, Montello M, (eds.) Stories matter: the role of narrative in medical ethics. New York: Routledge; 2002. p. 138–46.
- Montello M. Narrative competence. In: , Nelson HL (ed.) Stories and their limits: narrative approaches to bioethics. New York: Routledge; 1997. p. 185–97.
- Charon R. Medicine, the novel, and the passage of time. Ann Intern Med 2000;132:63–8.
- Charon R. Narrative medicine: a model for empathy, reflection, profession and trust. JAMA 2001;286:1897–902.
- Sands S, Stanley P, Charon R. Pediatric narrative oncology: inter-professional training to promote empathy, build teams and prevent burnout. J Support Oncol 2008;6(7):307–12.
- Strauss A, et al. Social organization of medical work. Chicago: University of Chicago Press; 1985.