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Information Systems Management Volume 23, 2006 - Issue 1
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Business Intelligence

Real-Time Business Intelligence: Best Practices at Continental Airlines

Hugh J. Watson A professor of MIS and holds a C. Herman and Mary Virginia Terry Chair of Business Administration in the Terry College of Business at the University of Georgia.
,
Barbara H. Wixom An associate professor of commerce in the McIntire School of Commerce at the University of Virginia.
,
Jeffrey A. Hoffer The Sherman-Standard Register Professor of Data Management, MIS, Operations Management, and Decision Sciences at the University of Dayton.
,
Ron Anderson-Lehman Vice President and Chief Information Officer at Continental Airlines.
&
Anne Marie Reynolds The Data Warehouse Technical Director at Continental Airlines.
Pages 7-18 | Published online: 21 Dec 2006

References

  • Gray , P. and Watson , H. J. 1998 . Decision Support in the Data Warehouse , Upper Saddle River, NJ : Prentice-Hall .
  • Hackathorn , R. 2004 . The BI Watch: Real-Time to Real Value . DM Review , 14 ( January ) : 1
  • Sprague , R.H. Jr. 1980 . A Framework for the Development of Decision Support Systems . MIS Quarterly , 4 ( December ) : 4 1 – 26 .
  • White , C. 2004 . Now Is the Time for Real-Time BI . DM Review (September 2004) , : 47 – 54 .

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