Notes
- Stewart , T. A. 1997 . Intellectual Capital: The New Wealth of Organizations , New York : Doubleday .
- Keen , P. G.W. 1991 . Shaping the Future: Business Design through Information Technology , Cambridge , MA : Harvard Business School Press .
- Botkin , J. and Davis , S. 1994 . The Coming of Knowledge-Based Business . Harvard Business Review , September/October
- 1997 . Groupware at Big 6 Consulting Firms: How Successful Was It? . Analysis for the Boston Chapter of the Society for Information Management (SIM) , January
- IBM Consulting Group . The Design and Implementation of Intellectual Capital Management . December
- 1997 . What IT Is All About: Knowledge Management and the Chief Knowledge Officer (CKO) , Babson Park , MA : Center for Information Management Studies (CIMS), Babson College .
- Vail , E. F. February 1997 . Knowledge Mapping: Getting Started in Knowledge Management , February , Babson Park , MA : Center for Information Management Studies (CIMS), Babson College .