References
- 2001 . Terror's Toll on the Economy . The Wall Street Journal , October 9
- Zawacki , Robert A. , Norman , Carol A. , Zawacki , Paul A. and Applegate , Paul D. 1995 . Transforming the Mature IT Organization: Reenergizing and Motivating People , EagleStar Publishing . Also see Wendell L. French, Cecil H. Bell, Jr., and Robert A. Zawacki, Organization Development and Transformation: Managing Effective Change (5th ed.), McGraw-Hill Publishing, 1999
- Ibid. , 49 – 50 .
- The term “IT leaders” is an all-inclusive term that includes people such as CIOs, vice presidents of systems development, directors of networks and operations, and presidents and vice presidents of software organizations.
- Nutt , Paul C. and Backoff , Robert W. 1997 . Facilitating Transformational Change . Journal of Applied Behavioral Science , 33 ( 4 ) December : 491
- Zawacki , Robert A. and Lackow , Howard . 1998 . Team Building as a Strategy for Time-Based Competition . Information Systems Management , Summer : 36 – 39 . For an example of this process see
- Zawacki . 26 – 27 .
- 360 Degree Benchmarking is a trademark of Technology & Business Integrators (TBI) of Woodcliff Lake, New Jersey
- For complete guidelines to bureaucracy-bashing, see Figure 2-2 in Zawacki et al., p. 48
- The Job Diagnostic Survey—Information Technology and global database is a copyrighted methodology of Zawacki and Associates of Colorado Springs.