Crafting Information Technology Governance

References

• The research reported in this article is based on a research program directed toward understanding the context, processes, and outcomes of different models and mechanisms of IT governance in large (multi-divisional/-multinational) firms. Over the past six years, senior executives and managers from different functions in multiple companies have participated in this longitudinal study, which has used both qualitative and quantitative research methods for data collection and analysis.
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• Previous studies have sought an answer to the “best way” of designing IT governance, recognizing that this “best way” is contingent upon internal and external factors, including organization size, business strategy, business governance structure, and the IT competence of business managers.
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• These IT governance capabilities were developed based on prior literature and the author's in-depth case studies, and then empirically validated in a field survey of 211 business and IT executives.
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