Aligning Social Services for Managed Care

REFERENCES

• Abramovitz , M. 1986 . The Privatization of the Welfare State: A Review. . Social Work , : 257 – 264 . (31):
   PubMed Web of Science ®Google Scholar
• Albrecht , Karl and Zemke , Ron . 1985 . Service America! Doing Business in the New Economy. Homewood, IL : Dow Jones-Irwin. .
   Google Scholar
• Barnhart , Gordon . 1986 . Critical Success Factors in Managing Change. . The Change Management Forum , 1 ( 1 )
   Google Scholar
• 1996 . “ Heath Care: The Quest for Quality (April 8): ” . In Business Week 104 – 106 .
   Google Scholar
• Cotton , Kathleen . School-Community Collaboration to Improve Quality of Life for Urban Youth and Their Families. . School Improvement Research Series. ,
   Google Scholar
• Gemignani , J. 1996 . Making Wellness Programs Pay Off. . Business and Health , : 61 (August):
   Google Scholar
• Godfrey , Blanton . 1996 . Creativity, Innovation and Quality. . Quality Digest , : 17 (December):
   Google Scholar
• Goldsmith , J. C. , Goran , M. J. and Nackel , J. G. 1995 . Managed Care Comes of Age. . Healthcare Forum Journal , : 14 – 23 . (Sept.-Oct.):
   PubMedGoogle Scholar
• Luttman , Robert J. , Laffel , Glenn L. and Steven , D. Pearson . 1995 . Using PERT/CPM to Design and improve Clinical Process. . Quality Management in Healthcare , 3 ( 2 ) : 1 – 13 .
   PubMedGoogle Scholar
• Monk , D. 1995 . The Down Side of Managed Care? . Cincinnati Business Courier , : 3 – 6 . (November 27):
   Google Scholar
• Motenko , A. K. , Allen , E. A. , Angelos , P. , Block , L. , DeVito , J. , Duffy , A. , Holton , L. , Lambert , K. , Parker , C. , Ryan , J. , Schraft , D. and Swindell , J. 1995 . Privatization and Cutbacks: Social Work and Client Impression of Service Delivery in Massachusetts. . Social Work , 4 ( 40 ) : 456 – 463 .
   Google Scholar
• Orfield , G. 1991 . Cutback Policies, Declining Opportunities and the Role of Social Service Providers. . Social Service Review , : 516 – 530 . (65):
   Web of Science ®Google Scholar