130
Views
5
CrossRef citations to date
0
Altmetric
Original Articles

Physicians' Perceptions and Responses to Patient Emotion

Implications for Social Work Practice in Health Care

&
Pages 21-40 | Received 06 Jan 2000, Accepted 22 Aug 2000, Published online: 12 Oct 2008

References

  • Abramson , J. and Mizrahi , T. 1996 . When social workers and physicians collaborate: Positive and negative interdisciplinary experiences. . Social Work , 41 : 270 – 281 .
  • Abramson , J. and Mizrahi , T. 1986 . Strategies for enhancing collaboration between social workers and physicians. . Social Work in Health Care , 12 ( 1 ) : 1 – 21 .
  • Azzarto , J. 1993 . The socioemotional needs of elderly family practice patients: Can social workers help? . Health & Social Work , 18 ( 1 ) : 40 – 48 .
  • Berkman , B. 1996 . The emerging health care world: Implications for social work practice and education. . Social Work , 41 ( 5 ) : 541 – 551 .
  • Bish , A. , Golombok , S. , Hallstrom , C. and Fawcett , S. 1996 . The role of coping strategies in protecting individuals against long-term tranquillizer use. . British Journal of Medical Psychology , 69 : 101 – 115 .
  • Bresnick , W. H. , Rask-Madsen , C. , Hogan , D. L. , Koss , M. A. and Isenberg , J. L. 1993 . The effect of acute emotional stress on gastric acid secretion in normal subjects and duodenal ulcer patients. . Clinical Gastroenterology , 17 ( 2 ) : 117 – 122 .
  • Broadhead , R. S. 1983 . The Private Lives and Professional Identity of Medical Students , New Brunswick : Transaction Books .
  • Brodaty , H. , Andrews , G. and Austin , A. 1982 . Psychiatric illness in general practice II: How is it managed. . Australian Family Physician , 11 ( 9 ) : 682 – 686 .
  • Buchsbaum , D. G. 1986 . Reassurance considered. . Social Science and Medicine , 23 ( 4 ) : 423 – 427 .
  • Coates , T. J. and Lo , B. 1990 . Counseling patients seropositive for human immunodeficiency virus: An approach for medical practice. . Western Journal of Medicine , 153 : 629 – 634 .
  • Cowles , L. A. and Lefcowitz , M. J. 1995 . Interdisciplinary expectations of the medical social worker in the hospital setting: Part 2. . Health & Social Work , 20 ( 4 ) : 279 – 286 .
  • DeCoster , V. A. 1999 . The effects of gender and race on physician treatment of patient emotion. . Journal of Gender, Culture & Health , 4 ( 3 ) : 215 – 237 .
  • DeCoster , V. A. 1997 . “ Physician treatment of patient emotion: An application of the sociology of emotion ” . In Social Perspectives on Emotion , Edited by: Erickson , R. and Johnson , C. Vol. 4 , 151 – 177 . Greenwich, CN : JAI Press .
  • DiMatteo , M. R. , Hayes , R. D. and Prince , L. M. 1986 . “Relationship of Physicians' Nonverbal Communication Skill to Patient Satisfaction, Appointment Non-compliance, and Physician Workload.” . Health Psychology , 5 : 581 – 594 .
  • Egan , M. and Kadushin , G. 1997 . Rural hospital social work: Views of physicians and social workers. . Social Work in Health Care , 26 ( 1 ) : 1 – 23 .
  • Ell , K. and Northern , H. 1990 . Families and Health Care: Psychosocial Practice , New York : Aldine de Gruyter .
  • Fernandez , E. and Milburn , T. W. Sensory and affective predictors of overall pain and emotions associated with affective pain . Clinical Journal of Pain , 10 ( 1 ) 3 – 9 .
  • Fink , A. 1995 . The Survey Handbook , Thousand Oaks, CA : Sage .
  • Gelenberg , A. 1999 . Depression is still underrecognized and undertreated. . Archives of Internal Medicine , 159 ( 15 ) : 1657 – 1658 .
  • Good , B. 1994 . Medicine, Rationality, and Experience , Cambridge : Cambridge Univ. Press .
  • Greenberg , J. S. 1993 . Comprehensive Stress Management , 4th Ed. , Bubuque, IA : Benchmark .
  • Gropper , M. 1987 . A study of the preferences of family practitioners and other primary care physicians in treating patients' psychosocial problems. . Social Work in Health Care , 13 ( 2 ) : 75 – 91 .
  • Gross , A. M. and Gross , J. 1987 . Attitudes of physicians and nurses towards the role of social workers in primary health care: What promotes collaboration. . Family Practice , 4 : 266 – 270 .
  • Gross , R. , Rabinowitz , J. , Feldman , D. and Boerma , W. 1996 . Primary health care physicians' treatment of psychosocial problems. . Health and Social Work , 21 ( 4 ) : 89 – 95 .
  • Ketterer , M. W. 1993 . Secondary prevention of ischemic heart disease. The case for aggressive behavioral monitoring and intervention. . Psychosomatics , 34 ( 6 ) : 478 – 484 .
  • Klingle , R. S. and Burgoon , M. 1995 . Patient compliance and satisfaction with physician influence attempts: A reinforcement expectancy approach to compliance gaining over time. . Communication Research , 22 ( 2 ) : 148 – 187 .
  • Krafft , S. K. and Krafft , L. J. 1998 . Chronic sorrow: parents' lived experience. . Holistic Nursing Practice , 13 ( 1 ) : 59 – 67 .
  • Lock , J. and Walsh , M. 1999 . Development and implementation of depression care along the health care continuum. . Journal of Nursing Care Quality , 13 ( 3 ) : 13 – 22 .
  • Locke , K. 1996 . A funny thing happened! The management of consumer emotions in service encounters. . Organization Science , 7 ( 1 ) : 40 – 59 .
  • Markovitz , J. H. , Matthews , K. A. , Kannel , W. B. , Cobb , J. L. and D'Agostino , R. B. 1993 . Psychological predictors of hypertension in the Framingham Study. Is there tension in hypertension? . Journal of the American Medical Association , 270 ( 20 ) : 2439 – 2443 .
  • Mechanic , D. 1994 . Integrating mental health into a general health care system. . Hospital and Community Psychiatry , 45 ( 9 ) : 893 – 897 .
  • Menzel , L. K. 1998 . Factors related to the emotional responses of intubated patients to being unable to speak. . Heart-Lung , 27 ( 4 ) : 245 – 252 .
  • Mizrahi , T. and Abramson , J. 1985 . Sources of strain between physicians and social workers: Implications for social workers in health care settings. . Social Work in Health Care , 10 ( 3 ) : 33 – 51 .
  • More , E. S. and Milligan , M. A. , eds. 1994 . The Empathic Practitioner: Empathy, Gender, and Medicine , New Brunswick, NJ : Rutgers University Press .
  • Netting , F. E. and Williams , F. 1996 . Case manager-physician collaboration: Implications for professional identity roles and relationships. . Health and Social Work , 21 : 216 – 224 .
  • Pert , C. B. , Dreher , H. E. and Ruff , M. R. 1998 . The psychosocial network: Foundations of mind-body medicine. . Alternative Therapies in Health and Medicine , 4 ( 4 ) : 30 – 41 .
  • Pray , J. E. 1991 . Responding to psychosocial needs: Physician perceptions of their referral practices for hospitalized patients. . Health and Social Work , 16 ( 3 ) : 184 – 192 .
  • Roberts , C. S. 1989 . Conflicting professional values in social work and medicine. . Health and Social Work , 14 : 211 – 218 .
  • Rodriguez , E. , Allen , J. A. , Frongillo , E. A. and Chandra , P. 1999 . Unemployment, depression, and health: A look at the African-American community. . Journal of Epidemiology and Community Health , 53 ( 6 ) : 335 – 342 .
  • Rosenberg , G. 1994 . Social work, the family and the community. . Social Work in Health Care , 20 ( 1 ) : 7 – 20 .
  • Roter , D. L. and Hall , S. 1993 . Doctors Talking With Patients/ Patients Talking With Doctors: Improving Communication in Medical Visits , Westport, CT : Auburn House .
  • Ryding , E. L. , Wijma , K. and Wijma , B. 1998 . Experiences of emergency cesarean section: A phenomenological study of 53 women. . Birth , 25 ( 4 ) : 246 – 251 .
  • Sands , R. , Stafford , J. and McClelland , J. 1990 . I beg to differ: Conflict in the interdisciplinary team. . Social Work in Health Care , 14 : 55 – 72 .
  • Simmons , J. 1994 . Community-based care: The new social work paradigm. . Social Work in Health Care , 20 : 35 – 46 .
  • Smith , A. C. III and Kleinman , S. 1989 . Managing emotions in medical school: Students' contacts with the living and the dead. . Social Psychology Quarterly , 52 ( 1 ) : 56 – 69 .
  • Spiro , H. M. , ed. 1993 . Empathy and the Practice of Medicine: Beyond Pills and the Scalpel , New Haven : Yale University Press .
  • Staley , J. 1991 . Physicians and the difficult patient. . Social Work , 36 ( 1 ) : 74 – 79 .
  • Street , R. L. and Buller , D. B. 1987 . Nonverbal response patterns in physician-patient interactions: A functional analysis. . Journal of Nonverbal Behavior , 11 ( 4 ) : 234 – 253 .
  • Thompson , U. , Scully , J. and Thompson , W. 1985 . “ The “difficult” medical patient, and the importance of consultation-liaison psychiatry ” . In Understanding Human Behavior in Health and Illness , 3rd ed. , Edited by: Simons , R. C. 113 – 120 . Baltimore, MD : Williams & Wilkins .
  • Widerstrom-Noga , E. G. , Felipe-Cuervo , E. , Broton , J. G. , Duncan , R. C. and Yezierski , R. P. 1999 . Perceived difficulty in dealing with consequences of spinal cord injury. . Archives of Physical Medicine Rehabilitation , 80 ( 5 ) : 580 – 586 .
  • York , R. , Williams , P. and Munro , B. H. 1993 . Maternal factors that influence prenatal care. . Public Health Nursing , 10 ( 4 ) : 241 – 244 .
  • Zayas , L. and Dyche , L. 1992 . Social workers training primary care physicians: Essential psychosocial principles. . Social Work , 37 ( 3 ) : 247 – 252 .

Reprints and Corporate Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

To request a reprint or corporate permissions for this article, please click on the relevant link below:

Academic Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

Obtain permissions instantly via Rightslink by clicking on the button below:

If you are unable to obtain permissions via Rightslink, please complete and submit this Permissions form. For more information, please visit our Permissions help page.