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Original Articles

Performance Measures in the Employee Assistance Program

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Pages 45-58 | Published online: 15 Oct 2008

References

  • Core Set of Behavioral Measures: Easier Said than Done [16 paragraphs]. April 1 2001 . Behavioral Health Accreditation & Accountability Alert April 1 , [Online serial].
  • Eddy , D. M. 1998 . Performance Measurement: Problems and Solutions . Health Affairs , 17 ( 4 ) July/August : 7 – 25 .
  • Ginsberg , C. and Sheridan , S. 2001 . Limitations of and Barriers to Using Performance Measurement: Purchasers' Perspectives . Health Care Financing Review , 22 ( 3 ) Spring : 49 – 57 .
  • McIntyre , D. , Rogers , L. and Heier , E. J. 2001 . Overview, History, and Objectives of Performance Measurement . Health Care Financing Review , 22 ( 3 ) Spring : 7 – 21 .
  • Schauffler , Halpin H. , Brown , C. and Milstein , A. 1999 . Raising the Bar: The Use of Performance Guarantees by the Pacific Business Group on Health . Health Affairs , 18 ( 2 ) March/April : 134 – 142 .
  • Sheingold , S. H. and Lied , T. R. 2001 . An Overview: The Future of Plan Performance Measurement . Health Care Financing Review , 22 ( 3 ) Spring : 1 – 5 .

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