References
- Blum , T. C. and Roman , P. M. 1995 . Cost-effectiveness and preventive implications of employee assistance programs , U. S. Department of Health and Human Services .
- Conti , D. and Burton , E. 1994 . The economic impact of depression in a workplace . Journal of Medicine , 36 ( 9 ) : 13
- Dainas , C. and Marks , D. 2000 . Abbott Laboratories' EAP demonstrates cost-effectiveness through two studies and builds the business case for program expansion . Behavioral Health Management , 20 ( 4 ) : 34 – 41 .
- Goetzel , R. Z. , Juday , T. R. and Ozminkowski , R. J. 1999 . What's the ROI? A systematic review of return on investment studies of corporate health and productivity management initiatives , 12 – 22 . American Association for Worksite Health Promotion . Summer 1999
- Hargrave , G. E. and Hiatt , D. 1995 . An analysis of outpatient psychotherapy quality improvement indicators . Managed Care Quarterly , 3 ( 1 ) : 1 – 3 .
- Harris , S. M. 1998 . Validating the EAP philosophy: Listening to satisfaction surveys . Employee Assistance Research Supplement , : 1 – 4 .
- Harris , S. M. , Adams , M. , Hill , L. , Morgan , M. and Stoltz , C. 2002 . Beyond customer satisfaction: A randomized EAP outcome study . Employee Assistance Quarterly , 17 ( 4 ) : 53 – 61 .
- Hiatt , D. and Hargrave , G. E. 1993 . “ The PROFILE: A client-friendly tool for measuring behavioral outcomes. ” . In Behavioral outcomes and guidelines sourcebook , 84 – 92 . New York : Faulkner and Gray .
- Hiatt , D. , Hargrave , G. and Palmertree , M. 1999 . Effectiveness of job performance referrals . Employee Assistance Quarterly , 14 ( 4 ) : 33 – 43 .
- Kessler , R. C. , Barber , C. , Birnbaum , H. G. , Frank , R. G. , Greenberg , P. E. , Rose , R. M. , Simon , G. E. and Wang , P. 1999 . Depression in the workplace: Effects on short-term disability . Health Affairs , 18 ( 5 ) : 163 – 171 .
- Mangione , T. W. , Howland , J. and Lee , M. 1998 . New perspectives for worksite alcohol strategies: Results from a corporate drinking study , Boston, MA : The National Institute on Alcohol Abuse and Alcoholism .
- McDonnell Douglas Corporation and Alexander and Alexander Consulting Group . 1990 . McDonnell Douglas Corporation Employee Assistance Program offset study, 1985–1989 , Westport, CT : McDonnell Douglas Corporation . Bridgeton, MO: Alexander and Alexander Consulting Group.
- Pearson , D. and Maier , M. L. 1995 . Assessing satisfaction and non-response bias in an HMO-sponsored employee assistance program . Employee Assistance Quarterly , 10 ( 3 ) : 31 – 35 .
- Phillips , J. J. 2003 . Return on investment in training and performance improvement programs , 2nd Ed. , 1 – 31 . Boston : Butterworth-Heinemann .
- Selvick , R. and Bingaman , D. 1998 . EAP outcomes: From the client's point of view . EAP Digest , September/October : 21 – 23 .
- Selvik , R. , Stephenson , D. , Plaza , C. and Sugden , B. 2004 . EAP impact of work, relationship, and health outcomes . Journal of Employee Assistance Research Report , : 18 – 22 . 2nd Quarter
- Stewart , W. F. , Ricci , J. A. , Chee , E. , Hahn , S. R. and Morganstein , D. 2003 . Cost of lost productive work time among US workers with depression . Journal of the American Medical Association , 289 ( 23 ) : 3135 – 3144 .
- Talley , P. F. , Strupp , H. H. and Morey , L. C. 1990 . Matchmaking in psychotherapy: Patient-therapist dimensions and their impact on outcome . Journal of Consulting and Clinical Psychology , 58 : 182 – 88 .