Achieving High Touch in High Tech

References

• Adams , C. 1996 . Creating caring communities: What it takes to make real change in real schools ERIC-Paper No ED396415
   Google Scholar
• Astleitner , H. 2000a . Designing emotionally sound instruction: The FEASP approach . Instructional Science , 28 : 169 – 198 .
   Web of Science ®Google Scholar
• Astleitner , H. and Leutner , D. 2000b . Designing instructional technology from an emotional perspective . Journal of Research on Computing in Education , 32 ( 4 ) : 497 – 510 .
   Google Scholar
• Astleitner , H. 2001 . Designing emotionally sound instruction . Journal of Instructional Psychology , 28 : 209 – 219 .
   Google Scholar
• Barreau , D. , Eslinger , C. , McGoff , K. and Tonneson , C. 1993 . Group collaboration in the virtual classroom: An evaluation of collaborative learning in the virtual classroom of CMS 828S and the technology that supports it Retrieved June 1, 2002, from http://www.hitl.washington.edu/research/knowledge_base/virtual-worlds/JOVE/index.html
   Google Scholar
• Bonk , C. and Cummings , J. 1998 . A dozen recommendations for placing the student at the center of web-based learning . Educational Media International , 35 ( 2 ) : 82 – 89 .
   Google Scholar
• Brace-Goven , J. and Clulow , V. 2000 . Varying expectations of online students and the implications for teachers: Findings from a journal study . Distance Education , 21 ( 1 ) : 118 – 135 .
   Google Scholar
• Brindel , M. and Levesque , L. 2000 . Bridging the gap: Challenges and prescriptions for interactive distance education . Journal of Management Education , 24 ( 4 ) : 445 – 457 .
   Google Scholar
• Brosnan , M. 1998 . Technophobia: The psychological impact of information technology , London : Routledge .
   Google Scholar
• Burge , E. J. 1994 . Learning in computer conferenced contexts: The learners' perspective . Journal of Distance Education , 9 ( 1 ) : 19 – 43 .
   Google Scholar
• Bybee , R. W. and Sund , R. B. 1982 . Piaget for educators , 2nd ed. , Columbus, OH : Charles Merrill .
   Google Scholar
• Carr-Chellman , A. and Duchastel , P. 2000 . The ideal online course . British Journal of Educational Technology , 31 ( 3 ) : 229 – 241 .
   Web of Science ®Google Scholar
• Cascio , T. and Gasker , J. 2001 . Everyone has a shining side: Computer-mediated mentoring in social work education . Journal of Social Work Education , 37 ( 2 ) : 283 – 293 .
   Web of Science ®Google Scholar
• Collie , K. R. , Mitchell , D. and Murphy , L. 2000 . “ Skills for online counseling: Maximum impact at minimum bandwidth ” . In Cybercounseling and cyberlearning: Strategies and resources for the millennium , Edited by: Bloom , J. W. and Walz , G. R. 219 – 236 . Alexandria, VA : American Counseling Association .
   Google Scholar
• Cook , D. L. 1995 . Community and computer-generated distance learning environments . New Directions for Adult and Continuing Education , 67 : 33 – 39 .
   Google Scholar
• Davie , L. E. and Wells , R. 1991 . Empowering the learner through computer-mediated communication . American Journal of Distance Education , 5 ( 1 ) : 15 – 23 .
   Google Scholar
• Davies , D. 1989 . “ Computer-supported cooperative learning: Interactive group technologies and distance learning systems ” . In Mindweave: Communication, computers, and distance education , Edited by: Mason , R. and Kaye , A. 228 – 231 . Oxford : Pergamon Press .
   Google Scholar
• Dede , C. 1996 . Emerging technologies in distance education for business . Journal of Education for Business , 71 ( 4 ) : 197 – 205 .
   Google Scholar
• Draves , W. A. 1999 . Teaching online , Wisconsin : Learning Resources Network .
   Google Scholar
• Faux , T. and Black-Hughes , C. 2000 . A comparison of using the internet versus lectures to teach social work history . Research on Social Work Practice , 10 ( 4 ) : 454 – 466 .
   Web of Science ®Google Scholar
• Feenberg , A. 1987 . Computer conferencing and the humanities . Instructional Science , 6 ( 2 ) : 169 – 186 .
   Google Scholar
• Goleman , D. 1997 . Emotional intelligence , New York : Bantam .
   Google Scholar
• Gold , S. 2001 . A constructivist approach to online training for online teachers . JALN , 5 ( 1 ) June. Retrieved November 22, 2002 from the World Wide Web: http://www.aln.org/alnweb/journal/Vol5_issue1/Gold/gold.htm
   Google Scholar
• Goldsworthy , R. 2000 . Designing instruction for emotional intelligence . Educational Technology , 40 ( 5 ) : 43 – 58 .
   Google Scholar
• Greenberg , M. and Snell , J. 1997 . “ Brain development and emotional development: The role of teaching in organizing the frontal lobe ” . In Emotional development and emotional intelligence: Educational implications , Edited by: Salovey , P. and Sluyter , D. J. 93 – 119 . New York : Basic Books .
   Google Scholar
• Gregor , S. D. and Cuskelly , E. 1994 . Computer mediated communication in distance education . Journal of Computer Assisted Learning , 10 : 168 – 181 .
   Google Scholar
• Grint , K. 1989 . “ Accounting for failure: Participation and non-participation in CMC ” . In Mindweave: Communication, computers, and distance education , Edited by: Mason , R. and Kaye , A. 189 – 192 . Oxford : Pergamon Press .
   Google Scholar
• Hara , N. and Kling , R. 2000 . Students' distress with a web-based distance education course Retrieved September 27, 2000 from the World Wide Web: http://www.slis.indiana.edu/CSI/wp00–01.html
   Google Scholar
• Hiltz , S. R. 1990 . “ Evaluating the virtual classroom ” . In Online education: Perspectives on a new domain , Edited by: Harasim , L. M. 133 – 183 . New York : Praeger .
   Google Scholar
• Hiltz , S. R. 1994 . The virtual classroom: Learning without limits via computer networks , Norwood, NJ : Ablex Publishing .
   Google Scholar
• Hiltz , S. R. 1997 . Impacts of college-level courses via Asynchronous Learning Networks: Some preliminary results . Journal of Asynchronous Learning Networks , 1 ( 2 ) : 1 – 19 .
   Google Scholar
• Huff , M. and Edwards , S. 1999 . Using technology in a social work diversity course Retrieved September 27, 2000 from the World Wide Web: http://www.cc.utah.edu/~jy1415/techconf/Docs/papers/Huff.htm
   Google Scholar
• Hughes , S. C. , Wickersham , L. , Ryan-Jones , L. and Smith , S. A. 2002 . Overcoming social and psychological barriers to effective online collaboration . Educational Technology and Society , 5 ( 1 ) : 1 – 10 .
   Google Scholar
• Jones , M. G. and Farquhar , J. D. 1997 . “ User interface design for Web-based instruction ” . In Web-based instruction , Edited by: Khan , B. H. 239 – 244 . Englewood Cliffs, NJ : Educational Technology Publications, Inc .
   Google Scholar
• Jung , I. and Rha , I. 2000 . Effectiveness and cost-effectiveness of online education: A review of the literature . Educational Technology , 40 ( 4 ) : 57 – 60 .
   Google Scholar
• Keller , J. M. 1983 . “ Motivational design of instruction ” . In Instructional design: Theories and models , Edited by: Reigeluth , C. M. 386 – 434 . Hillsdale, NJ : Erlbaum .
   Google Scholar
• Keller , J. and Kopp , T. 1987 . “ An application of the ARCS model of motivational design ” . In Instructional theories in action , Edited by: Reigeluth , C. M. 289 – 320 . Hillsdale, NJ : Erlbaum .
   Google Scholar
• Khan , B. 1997 . Web-based instruction , Englewood-Cliffs, NJ : Educational Technology Publications, Inc .
   Google Scholar
• Kirkup , G. 1999 . Technophobia: The psychological impact of information technology. [Review] . Computers & Education , 323 : 279 – 280 .
   Google Scholar
• Lockee , B. B. , Burton , J. K. and Cross , L. H. 1999 . No comparison: Distance education finds a new use for “no significant difference . ETR & D , 47 ( 3 ) : 33 – 42 .
   Web of Science ®Google Scholar
• MacFadden , R. J. , Maiter , S. and Dumbrill , G. 2002 . “ High tech and high touch: The human face of online education ” . In Innovations in technology and human services: Practice and education , Edited by: Resnick , H. and Anderson , P. New York : The Haworth Press, Inc .
   Google Scholar
• MacFadden , R. J. , Dumbrill , G. and Maiter , S. 2000 . Web-based education in a graduate faculty of social work: Crossing the new frontier . New Technology in the Human Services , Vol. 13 ( No. 2 )
   Google Scholar
• Martin , B. and Briggs , L. 1986 . The affective and cognitive domains: Integration for instruction and research , Englewood Cliffs, NJ : Educational Technology Publications .
   Google Scholar
• McIsaac , M. and Gunawardena , C. 1996 . “ Distance education ” . In Handbook of research for educational communications and technology , Edited by: Johnassen , D. 15 – 38 . New York : Praeger .
   Google Scholar
• Newlin , M. , Wang , A. and Kosarzyski , M. Who succeeds in Web-courses? . Paper presented at the EDUCOM . Orlando, FL..
   Google Scholar
• Noble , D. F. 1999 . Digital diploma mills, Part IV, Rehearsal for the revolution Retrieved September 27, 2000, from the World Wide Web: http://www-rcf.usc.edu/~ics/ed/ddm4.html
   Google Scholar
• Pekrun , R. 1992 . The impact of emotions on learning and achievement: Towards a theory of cognitive/motivational mediators . Applied Psychology , 41 : 359 – 376 .
   Web of Science ®Google Scholar
• Perdue , K. T. and Valentine , T. 2000 . Deterrents to participation in Web-based continuing professional education . American Journal of Distance Education , 14 ( 1 ) : 7 – 26 .
   Google Scholar
• Reeves , T. and Reeves , P. 1997 . “ Effective dimensions of interactive learning on the World Wide Web ” . In Web-based instruction , Edited by: Khan , B. 59 – 66 . Englewood Cliffs, NJ : Educational Technology Publications, Inc .
   Google Scholar
• Rheingold , H. 1993 . Virtual communities: Homesteading on the electronic frontier , Don Mills, Ontario : Addison-Wesley .
   Google Scholar
• Salanik , G. R. and Pfeffer , J. 1978 . A social information processing approach to job attitudes and task design . Administrative Science Quarterly , 23 : 224 – 253 .
   PubMedGoogle Scholar
• Spitzer , D. R. 2001 . Don't forget the high touch with the high tech in distance learning . Educational Technology , 41 ( 2 ) : 51 – 55 .
   Google Scholar
• Stock , J. T. and Freddolino , P. 2000 . Enhancing computer-mediated teaching through interactivity: The second iteration of a World Wide Web-based graduate social work course . Research on Social Work Practice , 10 ( 4 ) : 505 – 518 .
   Web of Science ®Google Scholar
• Sylwester , R. 1994 . How emotions affect learning . Educational Leadership , 52 ( 2 ) Retrieved November 22, 2002 from http://www.ascd.org/readingroom/edlead/9410/sylwester.html
   PubMed Web of Science ®Google Scholar
• Taylor , S. , Aspinwall , L. and Guiliano , T. 1994 . “ Emotions as psychological achievements ” . In Emotions: Essays on emotion theory , Edited by: van Goozen , S. H. M. , van de Poll , N. E. and Sergeant , J. A. 219 – 239 . Hillsdale, NJ : Erlbaum .
   Google Scholar
• Vail , P. 1994 . Emotion: The on/off switch for learning , Rosemont, NJ : Modern Learning Press .
   Google Scholar
• Vail , P. 2002 . Emotion: The on/off switch for learning Retrieved November 22, 2002 from: http://www.schwablearning.org/pdfs/expert_vail.pdf
   Google Scholar
• Valenta , A. , Therriault , D. , Dieter , M. and Mrtek , R. 2001 . Identifying student attitudes and learning styles in distance education . Journal of Asynchronous Learning Networks , 5 ( 2 ) : 111 – 127 .
   Google Scholar
• Van Soest , D. , Canon , R. and Grant , D. 2000 . Using an interactive Website to educate about cultural diversity and societal oppression . Journal of Social Work Education , 36 ( 3 ) : 463
   Web of Science ®Google Scholar
• Wagner , E. 1997 . “ Interactivity: From agents to outcomes ” . In Teaching and learning at a distance: What it takes to effectively design, deliver, and evaluate programs , Edited by: Cyrs , T. 19 – 26 . San Fransisco : Jossey-Bass .
   Google Scholar
• Watson , N. 1997 . “ Why we argue about virtual community: A case study of the Phish.net fan community ” . In Identity and communication in cybersociety , Edited by: Jones , S. G. 102 – 132 . London : Sage Publications .
   Google Scholar
• Watzlawick , P. 1967 . Pragmatics of human communication , New York : W.W. Norton .
   Google Scholar
• Wegerif , R. 1998 . The social dimension of asynchronous learning networks . Journal of Asynchronous Learning Networks , 2 ( 1 ) : 34 – 49 .
   Google Scholar
• Wernet , S. P. , Olliges , R. H. and Delicath , T. A. 2000 . Postcourse evaluations of WebCT (Web course tools) classes by social work students . Research on Social Work Practice , 10 ( 4 ) : 487 – 504 .
   Web of Science ®Google Scholar