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BOOK REVIEWS

BOOK REVIEWS

Pages 89-93 | Received 04 Oct 2006, Accepted 04 Oct 2006, Published online: 10 Oct 2008

REFERENCES

  • Cooper , C. , Fletcher , J. , Gilbert , D. and Wanhill , S. 1998 . Tourism: Principles and practice , Harlow, Essex : Pearson Education .
  • Goeldner , C. R. and Ritchie , J. R. B. 2006 . Tourism: Principles, practices, philosophies , Hoboken, NJ : John Wiley & Sons .
  • Powers , T. and Barrows , C. W. 1999 . Introduction to the hospitality industry , New York : John Wiley & Sons .
  • Wright , J. N. 2001 . The management of service operations Continuum

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