References
- Agnew , J. L. 1998 . The establishing operation in organizational behavior management . Journal of Organizational Behavior Management , 16 ( 2 ) : 7 – 19 .
- Brethower , D. M. and Wittkopp , C. J. 1987 . Performance engineering: SPC and the total performance system . Journal of Organizational Behavior Management , 9 ( 2 ) : 83 – 103 .
- Chase , N. 1998 . Case studies: Small lots and SPC raise productivity 400% . Quality Magazine , April [On-line], Availablehttp://www.QualityMag.com/articles/apr98/0498cs.html
- Cummings , T. and Worley , C. 1997 . Organization Development and Change , Cincinnati, Ohio : South-Western College Publishing .
- Deming , W. 1982 . Quality, productivity, and competitive position , Cambridge, MA : Massachusetts Institute of Technology .
- Fine , E. S. 1998 . What's wrong with SPC? . Industrial Paint & Powder , 74 ( 1 ) January : 26 – 29 .
- Grant , E. L. and Leavenworth , R. S. 1988 . Statistical Quality Control () , 6th ed. , New York : McGraw-Hill .
- Hackman , J. R. and Wageman , R. 1995 . Total quality management: Empirical, conceptual, and practical issues . Administrative Science Quarterly , 40 ( 2 ) : 309 – 342 .
- Hantula , D. A. 1995 . Disciplined decision making in an interdisciplinary environment: Some implications for clinical applications of statistical process control . Journal of Applied Behavior Analysis , 24 ( 3 ) : 371 – 377 .
- Henry , G. O. and Redmon , W. K. 1990 . The effects of performance feedback on the implementation of a statistical process control (SPC) program . Journal of Organizational Behavior Management , 11 ( 2 ) : 23 – 46 .
- Jessup , P. A. and Stahelski , A. J. 1999 . The effects of a combined goal setting, feedback and incentive intervention on job performance in a manufacturing environment . Journal of Organizational Behavior Management , 19 ( 3 )
- Levi , A. S. and Mainstone , L. E. 1987 . “ Obstacles to understanding and using statistical process control as a productivity improvement approach ” . In Organizational behavior management and statistical process control , Edited by: Mawhinney , T. C. 23 – 32 . New York : The Haworth Press, Inc .
- Litsikas , M. 1996 . Quality at work: SPC slashes scrap by 50% . Quality Magazine , October [On-line], Availablehttp://www.QualityMag.com/1096qw.html
- Litsikas , M. 1996 . Quality at work: CMM fixture slashes internal rejects by 98% . Quality Magazine , December [On-line], Availablehttp://www.Quality-Mag.com/1296qw.html
- Mainstone , L. E. and Levi , A. S. 1987 . “ Fundamentals of statistical process control ” . In Organizational behavior management and statistical process control , Edited by: Mawhinney , T. C. 5 – 21 . New York : The Haworth Press, Inc .
- Mawhinney , T. C. 1992 . Total quality management and organizational behavior management: An integration for continual improvement . Journal of Applied Behavior Analysis , 25 ( 3 ) : 525 – 543 .
- Mawhinney , T. C. 1998 . Cumulatively Large Benefits of Incrementally Small Intervention Effects: Costing Metacontingencies of Chronic Absenteeism . Journal of Organizational Behavior Management , 18 ( 4 )
- Notz , W. W. , Boschman , I. and Tax , S. S. 1987 . “ Reinforcing punishment and extinguishing reward: On the folly of OBM without SPC ” . In Organizational behavior management and statistical process control , Edited by: Mawhinney , T. C. 33 – 46 . New York : The Haworth Press, Inc .
- Pfadt , A. and Wheeler , D. J. 1995 . Using statistical process control to make data-based clinical decisions . Journal of Applied Behavior Analysis , 23 ( 3 ) : 349 – 370 .
- Redmon , W. K. and Dickinson , A. M. 1987 . “ A comparative analysis of statistical process control, Theory D, and behavior analytic approaches to quality control ” . In Organizational behavior management and statistical process control , Edited by: Mawhinney , T. C. 47 – 65 . New York : The Haworth Press, Inc .
- Reeves , C. A. and Bedner , D. A. 1994 . Defining quality: Alternatives and implications . Academy of Management Review , 19 ( 3 ) : 419 – 445 .
- Spencer , B. A. 1994 . Models of organization and total quality management: A comparison and critical evaluation . Academy of Management Review , 19 ( 3 ) : 446 – 471 .
- Watt , J. 1997 . Quality at work: Rework cut by 85% with SPC . Quality Magazine , January [On-line], Availablehttp://www.QualityMag.com/0197qw.html
- Wheeler , D. J. 1998 . Wheeler's workshop: In spec and in trouble . Quality Magazine , May [On-line], Availablehttp://www.QualityMag.com/articles/may98/0598whhtmlAPPENDIX. Baseline and Post-Intervention Yield Data