References
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- Ojala , Marydee . 1993 . “The Essence of Quality for Information Companies.” . Information World Review , 82 June : 18 – 9 .
- Aluri , Rao and Reichel , Mary . 1994 . “Performance Evaluation: A Deadly Disease?” . The Journal of Academic Librarianship , 20 July : 145 – 55 .
- Phillips , Sharon A. 1990 . “Productivity Measurement in Hospital Libraries: A Case Report.” . Bulletin of the Medical Library Association , 78 April : 146 – 52 .
- Williams , Robert V. 1988 . “Productivity Measurements in Special Libraries: Prospects and Problems for Use in Performance Evaluation.” . Special Libraries , 79 : 101 – 14 . Spring
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