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Original Articles

The Consumer Health Reference Interview

Pages 45-56 | Received 25 Oct 2004, Accepted 12 Nov 2004, Published online: 08 Sep 2008

References

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  • RUSA . 2004 . Guidelines for Behavioral Performance of Reference and Information Services Providers http://www.ala.org/ala/rusa/rusaprotools/referenceguide/guidelinesbehavioral.htm(20 Aug 2004)
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